Brottsofferjouren Sverige

What Brottsofferjouren Sverige does

Brottsofferjouren Sverige (BOJ) is a Sweden-based non-profit federation organization founded in 1984 when the country's first volunteer victim support center was established in Södertälje. It provides free, anonymous support to crime victims, witnesses, and relatives of victims and perpetrators across Sweden, operating through a national toll-free helpline (116 006), website chat, email, multilingual support in 25+ languages, and a nationwide federated network of approximately 60 local victim support centers covering all 21 Swedish counties. The organization is politically and religiously independent, overseen by Svensk Insamlingskontroll for fundraising accountability, and registered under Swedish organization number 815600-8784.

The organization's service portfolio includes specialized support for children and youth, witnesses preparing for court proceedings, relatives of victims or perpetrators, crime victims with functional disabilities, and journalists threatened in connection with their work. Core technology components are limited and operational rather than innovative: a Svensk Insamlingskontroll-certified donation infrastructure (Swish 123 900 34 43, Bankgiro 900-3443, Plusgiro 90 03 44-3), the SSF Säkra Samtal digital identification service deployed across local offices since June 2022 to verify staff identity to callers, a Visma-powered webshop for ordering free informational materials, and the ReadSpeaker accessibility integration on the website. The federation participates in several EU projects (COVIS, BeneVict) and Arvsfonden-funded programs (Trygg Trapp, Funktionsrätt i rättskedjan).

Revenue mechanics are those of a federated Swedish NGO: the federal office and local centers are funded through individual donations, corporate CSR giving (e.g., Telia's program against fraud), Swedish Inheritance Fund project grants, municipal contributions (kommunbidrag), and government grants (including IOP agreements with municipalities such as in Södra Hälsingland). Leadership consists of Federal President Sven-Erik Alhem and Secretary General Ylva Sperling (appointed June 2025), with Olle Pallin-Cox having served as Acting Secretary General prior. The organization has 111 employees and is materially supported by a larger base of trained volunteers, and continues to engage in advocacy campaigns on issues such as criminal responsibility age, psychological violence legislation, and the rights of crime victims with disabilities.

Name

Brottsofferjouren Sverige

Legal name

Brottsofferjouren Sverige

Website

https://brottsofferjouren.se

Company type

Private

Founded year

1984

Operating status

Operating

Headcount range

101–250 employees

Short description

Brottsofferjouren Sverige is a Swedish non-profit federation providing free, anonymous support to crime victims, witnesses, and relatives through a national helpline (116 006), multilingual chat, and approximately 60 local victim support centers covering all 21 Swedish counties.

Ownership category

akta.pro rank

Product category

Victim Support Services

NAICS

Individual and Family Services (6241), Other Individual and Family Services (62419), Child and Youth Services (62411)

SIC

Services-Social Services (8300)

akta.pro primary industry

Victim Services & Witness Assistance (Justice System) (BPAIAFAJ)

akta.pro secondary industries

Domestic Violence & Abuse Support Services (BPAGAEAD), Reentry & Justice-Involved Support Services (BPAGAEAN)

Keywords

• Crime victim support
• Victim advocacy services
• Witness support services
• Nonprofit social services
• Community support helpline

Headquarters

HQ city

Stockholm

HQ country

Sweden

HQ region

Europe

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Donations: The organization receives donations from individuals and corporations. Donation methods include Swish (123 900 34 43), Bankgiro (900-3443), and Plusgiro (90 03 44-3). Corporate giving programs such as year-end gifts are promoted.
2. Government Grants and Municipal Funding: The organization receives government grants and municipal support. IOP (intranational occupation permit) agreements are signed with municipalities such as three municipalities in Södra Hälsingland. Statistics are compiled annually from all local victim support centers.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Brottsofferjouren Sverige is a non-profit organization that provides free, anonymous support to crime victims, witnesses, and relatives in Sweden. Core services are delivered through the national helpline 116 006, website chat and email, and approximately 60 local victim support centers across all 21 Swedish counties. The organization offers multilingual support in 25+ languages and specialized assistance including witness support, court-based support, child/youth support, relative support, and a dedicated contact point for journalists.

Product overview

Brottsofferjouren Sverige operates as a non-profit organization providing free support services to crime victims, witnesses, and relatives throughout Sweden. The core offering consists of the national helpline 116 006 and approximately 60 local victim support centers nationwide. The organization offers specialized support services including witness support, court-based support, child and youth support, relative support, and support for journalists. Additional services include multi-language support, the Säkra Samtal digital identification system, a free materials webshop, and the quarterly Tidningen Brottsoffer magazine. The organization also runs multiple project initiatives including Trygg Trapp (youth safety in residential areas), COVIS (EU court-based support), Funktionsrätt i rättskedjan (disability rights in the legal system), Swevic (hate crimes), Orädd Demokrati, and BeneVict (EU victims' rights).

Differentiator

Problem solved

Functional benefit

Brands

• Säkra Samtal (Secure Calls): A digital identification service provided in partnership with SSF Stöldskyddsföreningen (Swedish Theft Prevention Association) to verify the identity of BOJ staff when contacting support seekers.
• Stödlinjen 116 006

Products and services

• National Helpline 116 006 (Stödlinjen) Free, anonymous national support line available by phone (116 006), chat, and email ([email protected]). Operating hours weekdays 09:00-19:00 with chat also available on weekends. No booking or police report required.
• Local Victim Support Centers (Lokala Brottsofferjourer) Approximately 60 physical local victim support centers distributed across all 21 Swedish counties, offering in-person emotional support, practical guidance, and information about legal processes.
• Witness Support (Vittnesstöd) Support services specifically tailored for witnesses to crimes, helping them navigate court proceedings, understand their rights, and cope with the experience of testifying.
• Court-Based Support (Stöd i Domstol) In-person support services provided in court settings to assist victims and witnesses during trials, developed through the EU COVIS project.
• Support for Children and Youth (Stöd till barn och unga) Age-appropriate emotional support, information, and workshops for children and young people affected by crime, addressing reactions, consequences, and common crimes affecting youth.
• Relatives/Family Support (Anhörigstöd)

Quantifiable outcome

• Free, anonymous support available to all crime victims, witnesses and relatives regardless of whether they have reported to police

Named customers6 records

Segments6 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature1 record

Partnerships

Seven partnerships are on record, tiered core, major and minor.

• SSF Stöldskyddsföreningen (Säkra Samtal)coreTechnology or Integration · 1 June 2022Partnership with SSF Stöldskyddsföreningen to use their Säkra Samtal (Secure Calls) digital identification service. Since June 2022, a limited number of local victim support offices have tested the function, allowing BOJ staff to digitally verify their identity to callers by showing their name, role and organization from a member registry via a personal code.
• 48 Organizations CoalitionmajorStrategic or Co-development PartnerBrottsofferjouren Sverige joined 48 organizations, researchers and community leaders in issuing a joint call to Parliament to vote No to lowering the age of criminal responsibility from 15 to 14 years. Coalition includes organizations like Bris, Rädda Barnen, UNICEF Sverige, Friends, and many labor unions.
• BeneVict European ProjectmajorStrategic or Co-development PartnerBrottsofferjouren participated in the BeneVict European project (2025), which promoted crime victims' rights within the EU. The final report describes how the EU's Crime Victim Directive has been implemented across 26 EU member states, showing progress and remaining gaps in rights.
• COVIS EU ProjectmajorStrategic or Co-development PartnerBrottsofferjouren Sverige collaborated with the EU project COVIS on court-based support services for victims and witnesses of crime. Jointly organized a final conference 'Serving justice – the immeasurable value of court based support' in Brussels on October 3, 2024.
• Victim Support EuropemajorStrategic or Co-development PartnerBrottsofferjouren Sverige is affiliated with Victim Support Europe, which organizes the annual European Day for Victims of Crime. Collaboration on advocacy and best practices for crime victim support across Europe.
• Södertälje MunicipalitycoreStrategic or Co-development PartnerThe first volunteer victim support organization in Sweden was established in Södertälje in 1984, celebrating 40 years of operation in 2024. Ongoing cooperation with municipality for local victim support services.
• TeliaminorOthersTelia blocks fraudsters and donates the fraudsters' money to Brottsofferjouren as part of their corporate social responsibility efforts to support crime victims.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Victim Support (UK): UK's largest independent victim support charity with a similar model: free, confidential helpline, local service points, witness support in courts, and volunteer-driven delivery. Closest international analogue to BOJ.
• Victim Support Europe: Umbrella federation of victim support organizations across Europe. BOJ is a member and active partner in COVIS and BeneVict projects, collaborating on policy advocacy and best-practice sharing for crime victim support.

Regional players

• Bris: Sweden's leading children's rights organization offering a national helpline and chat for children and youth. Overlaps with BOJ's child and youth support services and is a coalition partner in BOJ's advocacy work.
• Slachtofferhulp Nederland: Dutch victim support organization providing free practical, emotional and legal support to crime victims. Similar service portfolio including helpline, local offices, and witness support.
• UNICEF Sverige: Swedish arm of UNICEF advocating for children's rights. Coalition partner with BOJ on youth justice policy and parallel provider of services for children affected by violence.
• Rädda Barnen (Save the Children Sweden): Major Swedish NGO focused on children's rights that also addresses child victims of crime. Coalition partner with BOJ in the 48-organization call opposing lower criminal responsibility age.
• Friends (anti-bullying): Swedish non-profit focused on preventing bullying and supporting affected youth. Coalition partner with BOJ and adjacent in serving young victims of crime and abuse.
• Krislinjen / Mental Helse: Norwegian mental health crisis line and support service. Comparable Nordic peer offering free, anonymous phone and chat support, similar to BOJ's 116 006 helpline operations.
• Støttesenteret mot incest og seksuelle overgrep (SMISO) Norway: Network of Norwegian support centers for victims of sexual abuse. Adjacent Nordic non-profit providing free, confidential support similar to BOJ's victim-support mission.
• Victim Support Finland (RIKU): Finnish victim support organization providing free national helpline and local support services. Mirrors BOJ's Nordic public-benefit model with similar volunteer-driven delivery and witness support offerings.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/brottsofferjour
• Facebookfacebook.com/BrottsofferjourenSverige
• LinkedInlinkedin.com/company/brottsofferjourernas-riksf-rbund
• Instagraminstagram.com/brottsofferjourensverige

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries9 records

Funding overview

Funding rounds

Investors

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Brottsofferjouren Sverige