What Information & eGovernment Authority does

Information & eGovernment Authority (iGA) is the statutory government authority of the Kingdom of Bahrain, formed under Royal Decree No. 69 of 2015 through the merger of the Central Informatics Organization and the e-Government Directorate, with operations structured across three sectors: Digital Transformation, Operations and Governance, and Statistics and Population Registry. iGA develops and operates the national digital identity infrastructure (eKey 2.0, biometric facial-recognition passwordless authentication), the unified MyGov mobile application (111 features across 15 government entities), the national portal bahrain.bh, the open data portal data.gov.bh (408 datasets from 36 public entities with 950,000+ monthly API calls), and shared government cloud infrastructure now hosting 85%+ of government workloads across 72 entities and 1,385 services.

The technology backbone combines Oracle Alloy's AI-Ready Sovereign HyperCloud (launched November 2025 with Beyon Solutions), AWS Bedrock (deployed December 2025 with focus on Arabic-language generative AI), Huwise's data marketplace for open data, and proprietary zero-trust security architecture underpinning eKey 2.0 and the Bulk KYC service. iGA is also driving Bahrain's National AI Strategy, including an Innovation Lab for AI, computer vision, blockchain, and AR, and an AI upskilling program targeting 50,000 Bahrainis by 2030.

iGA is funded through the Kingdom of Bahrain's national budget under the supervision of the ICT Committee chaired by the Minister of Interior; it does not generate commercial revenue but provides subsidized citizen services (civil ID issuance BD 2, address certificates BD 1, etc.) and free Bulk KYC / eKey integrations to regulated financial institutions. Its customer base spans three primary segments: citizens and residents (via MyGov, bahrain.bh, and service centers), 72 government entities (shared cloud, G2G services, consultancy), and regulated financial institutions (eKey 2.0, EKEY-B, Bulk KYC) — with adoption driven by government mandate and partnerships with Beyon Connect, Beyon Solutions, Oracle, AWS, and Huwise.

Name

Information & eGovernment Authority

Legal name

Information & eGovernment Authority

Website

https://iga.gov.bh

Company type

Public

Founded year

2007

Operating status

Operating

Headcount range

251–500 employees

Short description

Information & eGovernment Authority (iGA) is Bahrain's statutory government authority responsible for national digital identity (eKey 2.0), the MyGov unified government app, open data infrastructure, and shared government cloud, serving citizens, 72 government entities, and regulated financial institutions.

Ownership category

akta.pro rank

Product category

Government Digital Services

NAICS

Computer Systems Design and Related Services (54151)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Identity Governance & Administration (IGA) (BPAMAEAC)

akta.pro secondary industries

Fraud Prevention & Identity Verification (IDV/KYC) (BPAMAEAI), Identity Verification & Proofing (IDV, KYC, Biometrics) (HDADAAAF)

Keywords

• Government digital services
• National digital identity
• Open data platform
• Government cloud infrastructure
• Civil registry services

Headquarters

HQ city

Manama

HQ country

Bahrain

HQ region

Middle East

Offices5 records

Markets served

GTM type

B2B and B2C

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Others

Revenue model

1. Government Budget & Public Funding: As Bahrain's statutory government authority for information and eGovernment, iGA is funded through the national budget. Its operations are directed by the Cabinet-level ICT Committee chaired by the Minister of Interior.

Pricing tiers

Go-to-market motion3 records

Distribution channels6 records

Marketing channels10 records

Core offering

iGA develops and operates Bahrain's national digital government infrastructure, including the eKey 2.0 biometric national digital identity platform, the MyGov mobile application consolidating 111 services across 15 government entities, and the data.gov.bh open data portal aggregating 408 datasets from 36 public entities. It runs the Central Population Registry, the AI-Ready Sovereign HyperCloud (Oracle Alloy), and the AWS Government Cloud integrated with Amazon Bedrock for Arabic-language generative AI, while delivering the Bulk KYC service for regulated financial institutions and statutory civil identity, civil records, and address certificate services to citizens and residents.

Product overview

The Information & eGovernment Authority (iGA) of Bahrain operates a comprehensive digital government ecosystem organized around three core strategic pillars: Digital Transformation (التحول الإلكتروني), Operations and Governance (العمليات والحوكمة), and Statistics and Population Registry (الإحصاء والسجل السكاني). The core product portfolio centers on the eKey 2.0 national digital identity platform providing passwordless biometric authentication, the MyGov unified mobile app consolidating 111 services from 15 government entities, and the Bahrain Open Data Portal (data.gov.bh) powered by Huwise with 408 datasets and API access. Supporting products include the National Portal (bahrain.bh) for government service access, the Tawasul system for citizen feedback, the National Correspondence System for inter-agency communication, and the Tamrabat platform for infrastructure permits. The AI-Ready Sovereign HyperCloud (Oracle Alloy) and Amazon Bedrock (AWS) form the advanced AI infrastructure layer, while the Innovation Lab drives adoption of AI, computer vision, blockchain, and augmented reality across government entities. ID card/civil registry services and building address services constitute the foundational identity and population data layer. The Technical Capacity Development Program and National Digital Twinning Program extend iGA's reach into workforce development and international cooperation.

Differentiator

Problem solved

Functional benefit

Brands

• eKey 2.0: Bahrain's advanced national digital identity authentication solution enabling biometric facial recognition and passwordless authentication for accessing government services.
• MyGov (حكومتي)
• data.gov.bh

Products and services

• eKey 2.0 (المفتاح الإلكتروني 2.0) Bahrain's advanced national digital identity solution enabling passwordless biometric facial authentication for secure login to government digital services, integrated across banks, online platforms, and government services as the national identity verification infrastructure.
• MyGov App (تطبيق حكومتي) Unified government mobile application for individuals providing 111 features and services from 15 government entities, consolidating services from multiple former standalone apps including Islamiyat, Bahrain Post, and utilities services, with eKey 2.0 login.
• Bahrain Open Data Portal (data.gov.bh) National open data platform powered by Huwise, bringing together 408 datasets from 36 public entities, serving over 6,000 monthly users and 950,000 API calls per month for investors, businesses, researchers, and government employees.
• National Portal (البوابة الوطنية - bahrain.bh) Bahrain's national portal serving as the primary gateway for citizens, residents, visitors, and businesses to access all government eServices, MyGov app, eKey registration, civil records, and government data, available 24/7.
• Bulk KYC Service (EKEY-B / eKey for Business) National digital KYC solution for the private sector that enables regulated financial institutions to verify large volumes of customer records directly against the Central Population Registry, supporting Central Bank of Bahrain KYC/AML/CFT and Personal Data Protection Law compliance.
• AI-Ready Sovereign HyperCloud (Oracle Alloy) Bahrain's first AI-ready sovereign hypercloud developed in collaboration with Oracle (Oracle Alloy) and Beyon Solutions, hosting data entirely within Bahrain to enable government entities and enterprises to leverage advanced cloud, AI, and analytics services securely and locally.
• Amazon Bedrock (Government Cloud) Generative AI platform launched by AWS Bahrain in partnership with iGA, integrated into the government AWS cloud, providing public and private entities with secure access to generative AI models with focus on Arabic language support.
• Tawasul (تواصل) National Feedback System National System for Proposals and Complaints providing citizens and residents with a unified channel to submit feedback, suggestions, and complaints to government entities to support continuous improvement of government services.
• National Correspondence System (النظام الوطني للمراسلات) Electronic platform serving as an intermediary between government entities for exchanging official correspondence, accelerating and simplifying correspondence processes including retrieval, archiving, and internal exchange within individual institutions.
• Tamrabat (تصاريح) Infrastructure Permits System Centralized electronic system for managing infrastructure project permits and license applications in Bahrain, processing road excavation and infrastructure project applications between ministries, government entities, and private companies.
• ID Card and Civil Registry Services Comprehensive services for Bahrain's national ID card including issuance, renewal, replacement, data updates, GCC ID card activation, and civil registry services covering births, deaths, marriage, and divorce registration, available via front offices, self-service kiosks, and electronic channels.
• Building and Establishment Address Services Services for issuing, modifying, and managing official building and establishment addresses in Bahrain's national address system, including address certificates, unit numbers, new building addresses, and address modifications.
• Virtual Customer Service Center Remote customer service center enabling users to communicate with service representatives for assistance with e-government services without visiting physical service centers.
• Innovation Lab (مختبر الابتكار) Government innovation hub promoting the culture of innovation in Bahrain's public sector by encouraging the adoption of advanced technologies including AI, computer vision, blockchain, and augmented reality across government entities.
• Technical Capacity Development Program (برنامج تنمية الكوادر التقنية) Strategic initiative in partnership with the Ministry of Labour to train and develop Bahraini graduates aged 21-30 in information technology fields, providing intensive on-the-job training, professional certifications, and employment opportunities in government and private sectors.
• National Digital Twinning Program International digital twinning program led by iGA to share Bahrain's digital government excellence with other nations, providing a framework for international partnerships including strategic agreements, technical support, academic cooperation, and joint innovation projects.

Quantifiable outcome

• 85%+ government workloads on cloud covering 72 entities and 1,385 services
• +5 more outcomes

Named customers8 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability8 records

Feature10 records

Partnerships

Eight partnerships are on record, tiered core.

• AWS BahraincoreTechnology or Integration · 20 December 2025AWS Bahrain launched Amazon Bedrock in Bahrain in partnership with iGA, integrated into the government AWS cloud. The service provides secure access to generative AI models for public and private entities, supporting Bahrain's Economic Vision 2030 and National AI Policy, with focus on Arabic language support.
• Beyon SolutionscoreTechnology or Integration · 3 November 2025Beyon Solutions and iGA partnered to launch Bahrain's first AI-Ready Sovereign HyperCloud powered by Oracle Alloy. The platform hosts data entirely within Bahrain, enabling government entities and enterprises to leverage advanced cloud, AI, and analytics services securely and locally. Supported by the Bahrain Economic Development Board.
• OraclecoreTechnology or Integration · 3 November 2025Oracle Alloy powers Bahrain's AI-Ready Sovereign HyperCloud in partnership with Beyon Solutions and iGA, enabling government entities and enterprises to leverage advanced cloud, AI, and analytics services with data hosted entirely within Bahrain.
• Beyon Connect (Bulk KYC expansion)coreStrategic or Co-development Partner · 21 October 2025Beyon Connect partnered with iGA to launch a Bulk KYC service powered by the Central Population Registry for accredited financial institutions, following the EKEY-B launch for business verification.
• Beyon ConnectcoreStrategic or Co-development Partner · 6 October 2025iGA and Beyon Connect jointly launched the Bulk KYC Service enabling regulated financial institutions to verify large volumes of customer records against the Central Population Registry. The service is built on Bahrain's eKey 2.0 digital identity platform with zero-trust security architecture. Beyon Connect serves as the primary technology integration partner for eKey 2.0 across financial institutions.
• HuwisecoreTechnology or Integration · 1 June 2023iGA launched its open data portal data.gov.bh powered by Huwise's data marketplace technology. The platform aggregates 408 datasets from 36 public entities and serves over 6,000 monthly users making 950,000 API calls.
• Ministry of LabourcoreStrategic or Co-development Partner · 1 January 2019iGA partnered with the Ministry of Labour to deliver the Technical Development Programme, training Bahraini graduates in ICT skills. Over 143 graduates have contributed to digital projects including MyGov and eKey 2.0, with 295 international professional certifications earned and ~100 participants employed in public and private sectors.
• AWS (Amazon Web Services)coreTechnology or Integration · 1 July 2018Bahrain became the first Middle East country to host AWS hyperscale cloud regions (2018), with iGA leading government cloud migration. Over 85% of government workloads now on cloud covering 72 entities and 1,385 services.

Scale indicators8 records

Recent moves6 records

Expansion highlights6 records

Market position

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/igabahrain
• YouTubeyoutube.com/user/egovbahrain
• Facebookfacebook.com/iGABahrain
• LinkedInlinkedin.com/company/igabahrain
• Instagraminstagram.com/igabahrain

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Information & eGovernment Authority