A.C. Buena Voluntad

What A.C. Buena Voluntad does

A.C. Buena Voluntad (Asociación Civil Buena Voluntad) is a Venezuelan non-profit civil association founded in 1964 and headquartered in Caracas, dedicated to the social and labor inclusion of people with motor, intellectual, visual, hearing, and psychosocial disabilities. The organization operates three core programs: Capacitación Laboral (in-person job training based on Goodwill International, ILO, and WHO standards, structured in three phases — social empowerment, occupational performance, and ICT training); Capacitación Virtual / Connecting Talents (a 100% virtual training program combining Google Meet, pre-recorded YouTube content, WhatsApp support groups, and a Virtual Classroom for assignments); and the POETA program (technology-based employment training delivered with the Foundation for the Americas and Microsoft, using adaptive technologies to facilitate computer use for people with disabilities). Participants are admitted through a structured process that includes phone appointment requests, interviews, and the proprietary MIEO occupational assessment, after which personalized training and post-placement follow-up (three months) are delivered; the organization claims a 95% effectiveness rate on labor inclusions.

The organization's business model combines donations and contributions, a tiered recurring Sponsorship Program (Apadrinamiento) at $20/month shared, $100/month exclusive, or $1,500/year premium, retail revenue from the Goodwill Second Chances thrift store, and Corporate Social Responsibility partnerships under the "Impulsa Tu RSE" offering — which helps Venezuelan employers comply with Article 28 of the Law on Persons with Disabilities through job profiling, sensitivity training, and monitoring. Services to participants are delivered free of charge. Funding is diversified across domestic payment infrastructure, the GlobalGiving and Benevity international giving platforms, and the EBACK diaspora-giving platform. The organization is governed by a Junta Directiva (Board of Directors) and operates with a staff of approximately 23, supported by a network of volunteers and strategic alliances with Goodwill Industries International, the International Labor Organization, the World Health Organization, CONAPDIS, Alcaldía de Baruta, Arcos Dorados (McDonald's Latin America), Farmatodo, MAPFRE, and others. No equity ownership, subsidiaries, or parent company structure is present.

Name

A.C. Buena Voluntad

Legal name

Asociación Civil Buena Voluntad

Website

https://buenavoluntadvenezuela.org

Company type

Private

Founded year

1964

Operating status

Operating

Headcount range

11–50 employees

Short description

A.C. Buena Voluntad is a Venezuelan non-profit founded in 1964 that provides vocational training, occupational assessment, and labor intermediation services for people with disabilities, funded through donations, sponsorship programs, corporate CSR partnerships, and a thrift store.

Ownership category

akta.pro rank

Product category

Vocational Rehabilitation Services

NAICS

Vocational Rehabilitation Services (62431), Educational Services (611), Other Similar Organizations (except Business, Professional, Labor, and Political Organizations) (81399)

SIC

Services-Social Services (8300), Services-Educational Services (8200), Services-Employment Agencies (7361)

akta.pro industry

PRIMARYBPAGADAL

Dropout Prevention, Alternative Education & Re-Engagement Nonprofits

Business & Public Services/Nonprofit, NGO & Social Services/Education & Youth Development Nonprofits

SECONDARYBPAEANAN

Training Delivery Services (Onsite/Virtual Instruction, Workshops, Coaching)

Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/IT Training & Technical Enablement Services

Keywords

• Disability employment services
• Vocational rehabilitation programs
• Labor intermediation services
• Disability inclusion training
• Corporate social responsibility

Headquarters

HQ city

Caracas

HQ country

Venezuela

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Donations and Contributions: Individual and corporate donations received through payment buttons, bank transfers, and mobile payment options. The organization accepts contributions in both local currency and foreign exchange through international platforms.
2. Sponsorship Program: Monthly sponsorship program where donors support young people with disabilities. Three tiers available: Shared Sponsorship ($20/month), Exclusive Sponsorship ($100/month), and Premium Sponsorship ($1,500/year).
3. Goodwill Second Chances Store: Thrift store selling donated furniture, appliances, household items, clothing, office supplies, and toys. Proceeds fund the association's operations and community support programs.
4. Corporate CSR Partnerships: Companies engage the organization through Corporate Social Responsibility programs, providing employment opportunities, scholarships, and funding in exchange for inclusion services and compliance support with disability employment laws.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

Asociación Civil Buena Voluntad is a Venezuelan non-profit that delivers vocational training, occupational assessment, and labor intermediation services to people with disabilities, supporting their integration into formal employment. Services are provided free of charge to participants and are funded through individual donations, monthly sponsorship programs, corporate CSR partnerships, and proceeds from a thrift store. The organization operates a portfolio of training programs (in-person, virtual, and POETA technology-based), complemented by job placement coordination and three-month post-placement follow-up.

Product overview

A.C. Buena Voluntad is a non-profit civil association (founded 1964) focused on social and labor inclusion of people with disabilities. The organization offers a multi-program service portfolio centered on three core programs: (1) Capacitación Virtual - a 100% virtual training program using Google Meet, YouTube, and WhatsApp; (2) Capacitación Laboral - a comprehensive job training program based on Goodwill International, ILO, and WHO standards with three phases; and (3) POETA Program - a technology-based employment initiative in partnership with the Foundation for the Americas and Microsoft. These are complemented by Labor Intermediation services, the Sponsorship Program for training sponsorship of youth with disabilities, the Impulsa Tu RSE corporate partnership program, Volunteer Network, and the Second Chances retail store for fundraising.

Differentiator

Problem solved

Functional benefit

Products and services

• Capacitación Virtual (Connecting Talents) A 100% virtual training program combining synchronous Google Meet classes, pre-recorded YouTube content, WhatsApp support groups, and a virtual classroom for assignments, designed to extend vocational training and social-labor inclusion for people with disabilities to other regions of Venezuela.
• Capacitación Laboral (Job Training) A comprehensive job training program grounded in international standards from Goodwill International, ILO, and WHO, structured in three phases (social empowerment, occupational performance, and ICT training) to prepare participants with disabilities for labor market entry.
• POETA Program (Technology-Based Employment Opportunities in the Americas) A technology training program led by the Foundation for the Americas and Microsoft that provides adaptive technologies facilitating computer use for people with disabilities, offering vocational guidance, ICT training, entrepreneurship, social education, civic responsibility, and personal development.
• Intermediación Laboral (Labor Intermediation) Coordination service supporting participants in their job placement process, including job profiling, awareness sessions for employers, and three-month post-placement follow-up, reporting a 95% effectiveness rate in job inclusions.
• Programa de Apadrinamiento (Sponsorship Program) Comprehensive training sponsorship program for young people with disabilities offering three tiers: Shared Sponsorship ($20/month), Exclusive Sponsorship ($100/month), and Premium Sponsorship ($1,500/year), with monthly updates including videos, photos, or personal letters from sponsored youth.
• Impulsa Tu RSE (Corporate CSR Program) Corporate Social Responsibility program that supports organizations and businesses in employing workers with disabilities to comply with Article 28 of the Venezuelan Law on People with Disabilities, providing job profiling, monitoring, awareness talks, and compliance support.
• Programa de Voluntariado (Volunteer Program) Volunteer network recruiting people with skills in culture, education, plastic arts, social communication, computing, sports, and psychology to support the organization's mission.
• Tienda Segundas Oportunidades (Goodwill Second Chances Store) Physical thrift store accepting donated furniture, appliances, household items, clothing, office supplies, and toys to raise funds for the association and community support programs.

Quantifiable outcome

• 95% effectiveness rate in job inclusions
• +2 more outcomes

Named customers2 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

15 partnerships are on record, tiered core, flagship and minor.

• Goodwill Industries InternationalcoreStrategic or Co-development PartnerGlobal pioneers in training people with disabilities. Provides technological support and international methodology frameworks for occupational training and rehabilitation programs. Affiliation establishes Buena Voluntad as part of the worldwide Goodwill network.
• Latin American Professional Rehabilitation GroupcoreTechnology or IntegrationProvides technological support and professional rehabilitation expertise. Contributes specialized knowledge in vocational rehabilitation methodologies for the Latin American context.
• Foundation for the AmericascoreStrategic or Co-development PartnerLeads the POETA (Technology-Based Employment Opportunities in the Americas) program in partnership with Microsoft. Manages POETA centers and promotes inclusion through adaptive technologies.
• MicrosoftcoreTechnology or IntegrationThrough the Unlimited Potential Program, Microsoft supports the POETA initiative providing technology tools and resources for disability employment training across the Americas.
• International Labor OrganizationflagshipStrategic or Co-development PartnerTraining methodologies aligned with ILO international labor standards and frameworks for vocational rehabilitation and employment of people with disabilities.
• World Health OrganizationflagshipStrategic or Co-development PartnerHealth frameworks and standards integrated into training programs, particularly for psychosocial disabilities and comprehensive occupational performance models.
• CONAPDIS (National Council for Persons with Disabilities)coreStrategic or Co-development PartnerVenezuelan government body for disability rights. Requires copy of CONAPDIS Card for admission process and collaborates on national disability inclusion policies.
• Alcaldía de BarutacoreStrategic or Co-development PartnerLocal government partnership supporting disability accessibility initiatives. Collaborated on the Ordinance on Persons with Disabilities and Accessibility in Baruta Municipality (2023).
• Arcos Dorados (McDonald's Latin America)minorGTM or Marketing PartnerCorporate partner providing employment opportunities and CSR program support for disability inclusion initiatives.
• Trust for the AmericascoreStrategic or Co-development PartnerOrganization managing POETA program centers locally, promoting inclusion and access to adaptive technologies for people with disabilities.
• SinergiaminorGTM or Marketing PartnerVenezuelan civil society network supporting people with disabilities through collaborative initiatives and resource sharing.
• EBACK PlatformminorChannel Partner/ Reseller/ DistributorInternational platform enabling foreign currency sponsorship payments for the apadrinamiento (sponsorship) program, facilitating diaspora and international donor engagement.
• FarmatodominorGTM or Marketing PartnerPharmacy chain partner supporting disability inclusion CSR initiatives.
• MAPFRE VenezuelaminorGTM or Marketing PartnerInsurance company partner engaged in corporate social responsibility programs supporting disability employment.
• Casa Ronald VenezuelaminorGTM or Marketing PartnerRonald McDonald House Charities local affiliate supporting family-focused disability programs.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Goodwill Industries International: Global nonprofit network providing training and employment for people with disabilities and other barriers. Buena Voluntad is an affiliated local member, sharing methodology and brand — making Goodwill a direct umbrella peer.
• ManpowerGroup (Disability Inclusion initiatives): Global staffing and workforce solutions firm with dedicated disability-inclusion and neurodiversity programs. Comparable at the corporate-employment-inclusion interface, but a commercial staffing firm rather than a nonprofit.

Direct peers

• Trust for the Americas (POETA Program): Organization of American States affiliate that runs the POETA technology-based employment program with Microsoft — Buena Voluntad is a local implementing partner, making this a direct program-level peer.
• Specialisterne: International nonprofit that trains and places people with autism and neurodivergent conditions in competitive employment. Highly comparable mission and labor-intermediation model, though global in scope.
• CBM (Christian Blind Mission): International disability inclusion NGO focused on inclusive employment, education, and accessibility in low- and middle-income countries. Comparable nonprofit mission and disability-employment training model.
• Light for the World: International disability and inclusive development NGO working on employment and accessibility across the Global South. Comparable nonprofit structure and focus on disability-inclusive economic participation.
• Leonard Cheshire: UK-headquartered global disability nonprofit operating inclusive education, employment, and vocational programs. Comparable in mission (disability inclusion through training) and partnership-driven operating model.

Others

• Inclusion International: Global federation advocating for the rights of people with intellectual disabilities, including access to employment. Comparable mission focus on disability inclusion, but primarily an advocacy network rather than a direct service provider.

Regional players

• Fundación Down España: Spanish federation of Down syndrome associations offering employment training and labor intermediation. Comparable in mission and vocational training focus, but serves a different geography.
• Fundación ONCE: Spanish disability foundation providing training, employment, and accessibility services. Similar nonprofit vocational-rehabilitation model, but operating in Spain rather than Latin America.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/buenavoluntadve
• YouTubeyoutube.com/user/BUENAVOLUNTADVEN
• Facebookfacebook.com/AC-Buena-Voluntad-328318034652
• Instagraminstagram.com/buenavoluntadve
• LinkedInlinkedin.com/company/a-c-buena-voluntad

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about A.C. Buena Voluntad