Bureau en Gros

What Bureau en Gros does

Bureau en Gros Ltée. is the French-language Canadian retail brand of Staples Inc., operating as a wholly-owned subsidiary within the Staples corporate group. The company runs a Canada-wide omnichannel office supplies and business services platform, combining physical retail stores across the country with the bureauengros.com e-commerce storefront and next-day delivery capability. Its product catalog spans office supplies, technology, furniture, ink and toner, and wireless/internet/TV services, with additional revenue from printing and marketing services (Staples Copy and Print), creative services (Staples Studio), promotional products (Staples Promo), technical services, and credit/financing through an in-house credit center.

The business serves several distinct customer segments: individual consumers, small and medium businesses (SMBs), enterprise and corporate accounts, teachers and educators (via a dedicated membership program), and families with children (via the "Bureau en Gros enfants" back-to-school program). Commercial customers are addressed through dedicated business programs including Bureau en Gros Privilège (loyalty and business membership) and Staples Professionnel (enterprise tier with credit services and bulk purchasing). Revenue is generated through one-time retail product sales, professional services revenue (printing, marketing, technical), and recurring/subscription revenue from loyalty programs and B2B account relationships. The company is headquartered at 45 Red Maple Road, Richmond Hill, Ontario, with operations exclusively serving Canadian residents.

The company is governed by Staples Inc. corporate strategy and is integrated with Staples Canada's shared services, including the Canadian careers portal ("Staples/Bureau en Gros au Canada"). Marketing is conducted across an omnichannel mix including LinkedIn, Facebook, Twitter/X, YouTube, Instagram, email newsletter, the e-commerce site, and a content hub ("Blogue du travail et de l'apprentissage"). The technology stack is a standard e-commerce platform integrated with physical retail operations, with no disclosed proprietary technology or AI capabilities.

Name

Bureau en Gros

Legal name

Bureau en Gros Ltée.

Website

https://bureauengros.ca

Company type

Private

Operating status

Operating

Headcount range

251–500 employees

Short description

Bureau en Gros is the French-language Canadian retail brand of Staples Inc., operating an omnichannel office supplies and business services platform serving individual consumers, SMBs, enterprise customers, teachers, and families across Canada via physical retail stores and the bureauengros.com e-commerce platform with next-day delivery.

Ownership category

akta.pro rank

Product category

Office Supplies Retail

NAICS

Office Supplies and Stationery Retailers (45941), Office Supplies, Stationery, and Gift Retailers (4594)

SIC

Retail-Miscellaneous Shopping Goods Stores (5940)

akta.pro primary industry

General Office Supplies Retail (CRALABAA)

Keywords

• Office supplies retail
• Business services
• Printing services
• E-commerce platform
• Office furniture

Headquarters

HQ city

Richmond Hill

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Supply Chain, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Retail Product Sales: Physical and online retail sales of office supplies, technology products, furniture, and related items through Bureau en Gros stores and bureauengros.com e-commerce platform.
2. Services Revenue: Additional revenue from services including printing and marketing services (Staples Copy and Print), technical services, wireless/internet/TV services, and promotional products.
3. B2B Programs: Revenue from business programs including credit services, bulk purchasing arrangements, and loyalty programs for enterprise and SMB customers.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels8 records

Core offering

Bureau en Gros is the French-language Canadian retail brand of Staples Inc., selling office supplies, technology products, furniture, and related items through physical retail stores across Canada and the bureauengros.com e-commerce platform with next-day delivery. The company also offers complementary services including printing and marketing (Staples Copy and Print), technical support, wireless/internet/TV services, promotional products (Staples Promo), creative services (Staples Studio), and credit/business programs for enterprise customers.

Product overview

Bureau en Gros is a Canadian office supplies e-commerce platform operated by Staples Canada, offering a multi-brand portfolio centered on its core office supplies retail platform with next-day delivery. The portfolio includes specialized sub-brands such as StaplesCopyandPrint.ca for printing and marketing services, Studio for creative services, and Staplespromo.ca for promotional merchandise. Additional service modules encompass technical services, wireless/internet/TV services, credit services, and dedicated business programs. The loyalty program Bureau en Gros Privilège ties together customer engagement across the platform.

Differentiator

Problem solved

Functional benefit

Brands

• Bureau en Gros Privilège: Loyalty program for customers
• Staples Professionnel
• Staples Copy and Print
• Staples Studio
• Staples Promo

Products and services

• Bureau en Gros (Staples Canada) Canadian office supplies e-commerce platform and retail brand offering next-day delivery, providing a wide range of office products, technology, and business services to consumers and businesses across Canada.
• Staples Copy and Print Printing and marketing services platform offering document printing, marketing materials production, and related professional services for businesses and consumers.
• Bureau en Gros Privilège Loyalty and rewards program offering exclusive benefits, discounts, and business programs for enrolled members.
• Staples Professionnel Business-focused service tier offering specialized programs, pricing, credit services, and bulk purchasing for professional and enterprise customers.
• Staples Promo Promotional products and custom merchandise platform for business branding needs, offering customized promotional items for corporate customers.
• Staples Studio Creative studio services platform featuring spotlight showcases for specialized creative and design work for businesses and consumers.
• Services Techniques Technical support services for technology products and solutions, providing troubleshooting and technical assistance for customers.
• Services Sans-fil, Internet et Télé Wireless, internet, and television services for residential and business customers, providing connectivity and entertainment solutions.
• Centre de Crédit Credit center providing financing options and credit services for business customers, enabling credit-based purchasing arrangements.
• Programmes pour Entreprises Business programs and services including bulk ordering, dedicated support, and specialized pricing for corporate customers.

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators1 record

Recent moves5 records

Expansion highlights4 records

Direct peers

• Grand & Toy: Grand & Toy is a Canadian business-to-business office products and supplies retailer serving enterprise and government customers. It competes directly with Bureau en Gros's Staples Professionnel and B2B programs for corporate contract volume in Canada.
• Lyreco: Lyreco is a major European-headquartered distributor of office supplies, workplace, and industrial products serving businesses across multiple geographies. It is a relevant direct peer in office and workplace product distribution, with comparable B2B catalog and contract models.
• Office Depot: Office Depot is a leading North American office supplies retailer with both physical stores and e-commerce serving consumers and businesses. It is a direct competitor across product assortment, B2B programs, and print/shipping services, making it the most relevant U.S. comparable.
• Staples Canada (English-language): Staples.ca is the English-language counterpart to Bureau en Gros, operating the same physical stores, e-commerce platform, loyalty program, and services portfolio in Canada. It is the closest direct peer, sharing inventory, supply chain, and corporate strategy while serving a different linguistic segment.

Broad incumbents

• Amazon Business: Amazon Business is the B2B arm of Amazon offering broad assortment, competitive pricing, and fast delivery to businesses. It competes with Bureau en Gros across office supplies, technology, and break-room categories, particularly for SMB and enterprise procurement.
• Walmart Canada: Walmart Canada is a mass-market general merchandise and grocery retailer with growing e-commerce and business services. It competes for consumer office supplies, school supplies, and SMB purchase occasions, putting price pressure on Bureau en Gros's consumer side.
• Best Buy Business: Best Buy Canada serves both consumers and businesses with technology products, services, and fulfillment. It overlaps with Bureau en Gros's technology and services categories, particularly in the SMB and enterprise hardware segments.
• Costco Business Center: Costco Business Centers cater to small businesses with bulk office, janitorial, and break-room supplies. While a broader general-merchandise retailer, it competes for SMB basket share in the same office and consumables categories as Bureau en Gros.

Regional players

• Tenaquip: Tenaquip is a Canadian industrial and workplace equipment supplier serving businesses, institutions, and government. It is a regional peer that overlaps with Bureau en Gros on workplace, janitorial, and safety products, particularly in the institutional segment.

Others

• Dollarama: Dollarama is a Canadian value retailer selling general merchandise and consumables at low price points. It is an adjacent competitor for low-cost consumer office, school, and household supplies that Bureau en Gros also carries, particularly in the back-to-school season.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights5 records

Customer concentration

• Xx.com/Bureau_enGros
• YouTubeyoutube.com/bureauengrostv
• Facebookfacebook.com/bureauengros
• LinkedInlinkedin.com/company/bureau-en-gros
• Instagraminstagram.com/bureauengros/?hl=fr

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Bureau en Gros