Mcmaster Halton Family Health Centre

What Mcmaster Halton Family Health Centre does

Burlington Family Health Team (BFHT), operating as McMaster Halton Family Health Centre's affiliated entity, is a non-profit, publicly funded interdisciplinary primary care organization serving Burlington, Ontario. The organization delivers team-based care through an integrated clinical staff of family physicians, nurse practitioners, physiotherapists, psychotherapists, occupational therapists, respiratory therapists, dietitians, clinical pharmacists, and system navigators across 14 core clinical services and additional targeted programs such as the Perinatal Wellness Group Therapy and Cognitive Behavioral Therapy for Insomnia (CBTi). Its service portfolio spans primary care (including a No Family Doctor Clinic for unattached patients), chronic disease management, geriatric assessment (Aging Well Clinic, Memory Clinic, Senior Wellness Assessment), mental health, rehabilitation, respiratory therapy, foot care, medication review, and community health education.

BFHT operates from two physical clinic locations — the Lakeshore Clinic (head office, co-located with the Halton McMaster Family Health Centre and adjacent to Joseph Brant Hospital) and the Guelph Line Clinic (exclusive site for physiotherapy and group programs) — and extends service delivery into patients' homes via the Community Remote Care Monitoring Program (tablet/smartphone app for COPD and CHF patients) and into the community via workshops hosted at Burlington Public Library branches and on Zoom. The technology stack is composed of third-party SaaS tools rather than proprietary platforms: Webflow-hosted website, MailChimp for email, InputHealth for secure patient self-referral, Ocean MD for physician e-referrals, and Zoom for virtual programming.

The organization is funded entirely by Ontario Health, the provincial health authority, under a managed-services model in which all services are provided at no cost to patients. There is no disclosed revenue, no pricing tiers, no commercial billing, and no private equity or venture capital ownership. Customers are end-user Burlington residents across multiple segments (general primary care patients, seniors 70+, perinatal women, polypharmacy patients, unattached patients awaiting a family doctor); the sole revenue counterparty is the Ontario provincial government. BFHT also partners strategically with Acclaim Health, Halton Community Paramedics, Thrive Group, Burlington Public Library, and Joseph Brant Hospital to extend its service footprint.

Name

Mcmaster Halton Family Health Centre

Legal name

Burlington Family Health Team

Website

https://burlingtonfht.com

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Burlington Family Health Team is a non-profit, Ontario Health-funded interdisciplinary primary care organization in Burlington, Ontario, delivering 14+ team-based clinical services to local residents at no cost via two clinic locations and community partners.

Ownership category

akta.pro rank

Product category

Community Primary Healthcare Services

NAICS

Home Health Care Services (62161), Services for the Elderly and Persons with Disabilities (624120), Other Individual and Family Services (624190), Social Assistance (624)

SIC

Services-Health Services (8000), Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Home Health Care Services (8082)

akta.pro primary industry

Home Health Therapy Services (PT/OT/SLP) Providers (HLAFAEAM)

akta.pro secondary industries

Family & Parenting Support Services (BPAGAEAC), Companion Care & Social Support (non-clinical) (HLADAGAB)

Keywords

• Primary care services
• Family health team
• Chronic disease management
• Community health programs
• Mental health services

Headquarters

HQ city

Burlington

HQ country

Canada

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Ontario Health Public Funding: Burlington Family Health Team is funded entirely by Ontario Health (provincial government healthcare funder). All services are provided at no cost to patients. This is a non-profit primary care organization model.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels5 records

Core offering

Burlington Family Health Team (BFHT) provides publicly-funded, interdisciplinary team-based primary care to Burlington, Ontario residents. Services include family medicine attachment (No Family Doctor Clinic), allied health therapies (physiotherapy, occupational therapy, respiratory therapy, dietetics), mental health support (psychotherapy, CBTi, perinatal wellness group), specialized clinics for seniors (Aging Well Clinic, Memory Clinic, Senior Wellness Assessment), chronic disease management, medication review, system navigation, foot care, and a Community Remote Care Monitoring program. All services are delivered at no cost to patients, supported through Ontario Health funding and delivered across two Burlington clinic locations, community venues, and home-based remote monitoring.

Product overview

Burlington Family Health Team (BFHT) operates as a collaborative primary care organization offering an interdisciplinary team-based approach to community health services. The organization provides a comprehensive portfolio of 14 core clinical services including primary care clinics (No Family Doctor Clinic), therapeutic services (Physiotherapy, Psychotherapy, Occupational Therapy, Respiratory Therapy), specialized assessments (Memory Clinic, Aging Well Clinic, Senior Wellness Assessment), and support services (Medication Review, System Navigation, Dietitian Services, Footcare Services, Health Education, Community Remote Care Monitoring). BFHT also offers targeted programs including Perinatal Wellness Group Therapy and Cognitive Behavioral Therapy for Insomnia (CBTi). All services are funded by Ontario Health and provided at no cost to patients. The organization operates from two locations: Lakeshore Clinic (head office) and Guelph Line Clinic, with services delivered through individual consultations, group therapy, and community education activities.

Differentiator

Problem solved

Functional benefit

Products and services

• No Family Doctor Clinic Temporary primary care attachment service for individuals awaiting enrollment with a Burlington family physician. A nurse practitioner provides non-urgent primary care while patients wait for a permanent family doctor.
• Aging Well Clinic Specialized clinic focused on promoting independence, reducing risks, and helping seniors maintain quality of life in the community.
• Memory Clinic Clinic providing assessment and support for patients experiencing memory concerns or cognitive changes.
• Physiotherapy Physical therapy services for rehabilitation, mobility improvement, and pain management, offered exclusively at the Guelph Line site.
• Psychotherapy Mental health services providing structured, evidence-based therapy for adults experiencing mild to moderate anxiety, depression, ADHD, PTSD, and perinatal mental health concerns, including group and individual therapy.
• Occupational Therapy Services helping patients develop, recover, or maintain skills needed for daily living, with emphasis on maximizing independence and safety, including fall prevention and memory care workshops.
• Respiratory Therapy Support for individuals with chronic lung diseases including COPD, asthma, and restrictive lung diseases, including spirometry testing, individual action plans, and pulmonary rehabilitation.
• Dietitian Services Nutrition counseling and education services for managing chronic diseases such as heart disease and digestive issues, including individual consultations and group workshops.
• Footcare Services Foot care services provided in partnership with Acclaim Health for patients with diabetes or circulation issues, delivered by registered nurses specializing in foot care.
• Community Remote Care Monitoring Remote patient monitoring program using a tablet/smartphone app connecting patients with an interdisciplinary care team to support people with COPD and congestive heart failure (CHF) in maintaining independence at home.
• Senior Wellness Assessment Comprehensive assessment service for patients 70+ conducted by an interdisciplinary team including occupational therapists, physiotherapists, registered nurses, and clinical pharmacists to identify frailty and functional decline.
• Medication Review Clinical pharmacist service for patients taking five or more medications, providing comprehensive medication reviews to ensure appropriate, effective, and safe medication use.
• System Navigation Service helping patients and healthcare providers navigate available social and health services, connecting patients to community resources including mental health support, housing, food security, financial aid, and senior services.
• Health Education Educational programs and resources to support patient health literacy, prevention, treatment, and management of health conditions through workshops and curated materials.
• Cognitive Behavioral Therapy for Insomnia (CBTi) Therapeutic program focused on identifying and changing behavioral and thought patterns to manage insomnia, led by professional therapists with in-person group sessions held at the Guelph Line Clinic.
• Perinatal Wellness Group Therapy Group therapy program using cognitive behavioral therapy (CBT) for women age 18 and older who are pregnant or have given birth within the past year and are experiencing symptoms of depression or anxiety related to the challenges of motherhood.

Quantifiable outcome

• BFHT services are provided at no cost to patients, removing financial barriers to primary care access.
• +1 more outcomes

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature1 record

Partnerships

Seven partnerships are on record, tiered core and minor.

• Ontario HealthcoreOthersOntario Health is the provincial health authority that funds the Burlington Family Health Team. All BFHT services are provided at no cost to patients under this public funding arrangement.
• Acclaim HealthcoreStrategic or Co-development PartnerBFHT has partnered with Acclaim Health to provide foot care services to Burlington residents. Acclaim Health's team of registered nurses deliver comprehensive foot care assessments, health education, and personalized care plans at their Burlington location (4155 Fairview St).
• Burlington Public LibrarycoreStrategic or Co-development PartnerBFHT partners with the Burlington Public Library to host health education workshops and community wellness events at library branches including Central, Tansley Woods, and New Appleby locations. Events include nutrition workshops, perimenopause sessions, bone health walks, and indoor air quality programs.
• Joseph Brant HospitalminorStrategic or Co-development PartnerJoseph Brant Hospital is adjacent to the Lakeshore Clinic location. Parking for the Lakeshore Clinic is provided through the JBH parking garage. The hospital serves as a referral destination for patients requiring hospital-level care.
• Halton McMaster Family Health CentrecoreOthersBFHT shares office space at the Lakeshore location with the Halton McMaster Family Health Centre. The shared premises are located on the first floor with signs directing to the Halton McMaster Family Health Centre. This co-location supports integrated primary care delivery.
• Halton Community ParamedicscoreStrategic or Co-development PartnerBFHT partners with Halton Region Community Paramedics for the Community Remote Care Monitoring Program. Paramedics support patients at home as part of the interdisciplinary team managing COPD and congestive heart failure patients.
• Thrive GroupcoreStrategic or Co-development PartnerBFHT partners with Thrive Group's community connectors to support the Community Remote Care Monitoring Program. Community connectors help patients navigate and engage with the remote monitoring technology and services.

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

Direct peers

• Hamilton Family Health Team: Ontario Family Health Team serving the Hamilton region with an interdisciplinary model (physicians, NPs, allied health, mental health) funded by Ontario Health — directly comparable governance, funding model, and service mix to BFHT.
• Mississauga Family Health Team: Large Ontario FHT delivering team-based primary care across multiple sites in Peel Region; operates under the same Ontario Health funding framework with comparable allied-health and chronic disease programming.
• Halton McMaster Family Health Centre: Co-located with BFHT at the Lakeshore Rd. head office under shared signage, operating the same Ontario Family Health Team model with multidisciplinary primary care services in Burlington. The closest structural and operational peer.
• North York Family Health Team: Toronto-area Ontario FHT providing interdisciplinary primary care including mental health, diabetes education, and memory clinics — directly comparable in service portfolio and funding structure.
• Centretown Community Health Centre: Ottawa-based community health centre offering team-based primary care, chronic disease management, and seniors' wellness programming funded by Ontario Health — same model, comparable scale, different geography.

Others

• Joseph Brant Hospital: Acute-care hospital adjacent to BFHT's Lakeshore Clinic that serves as a referral destination for BFHT patients requiring hospital-level care. A referral partner, not a direct competitor.
• Acclaim Health: Burlington-based home and community health nonprofit that partners with BFHT to deliver foot care services. A core delivery partner and adjacent provider in the same Burlington service area, not a competitor.

Broad incumbents

• St. Michael's Hospital Academic Family Health Team: Toronto-based academic FHT affiliated with a major hospital, offering a broader scope of specialized primary care, research, and teaching. Larger and more complex than BFHT but operates the same Ontario FHT funding model.

Emerging players

• Maple: Canadian virtual primary care platform offering on-demand physician access across Ontario; competes with BFHT for unattached patients and primary-care-on-demand visits via a fully digital model, bypassing clinic geography.
• Telus Health MyCare: National virtual clinic offering physician consults, mental health, and chronic care management across Canada; emerging alternative channel for Burlington-area residents seeking convenience over in-person FHT access.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/burlingtonfamilyhealthteam
• Instagraminstagram.com/burlingtonfht
• LinkedInlinkedin.com/company/mcmaster-halton-family-health-centre

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Mcmaster Halton Family Health Centre