Stichting Buurtteams Volwassenen Nijmegen

What Stichting Buurtteams Volwassenen Nijmegen does

Stichting Buurtteams Volwassenen Nijmegen (SBVN) is a Dutch non-profit foundation (Stichting) that delivers publicly funded ambulatory social support services to adult residents of Nijmegen aged 18-65 who do not have children living at home. Operating under the Wet maatschappelijke ondersteuning 2015 (Wmo / Social Support Act), the organization provides low-threshold, indication-free assistance across six life domains: participation, housing and household, relationships and social contacts, mental and physical health, finances, and meaning in life. SBVN was established on January 1, 2022, succeeding the social district teams (sociale wijkteams) that had operated since 2015, and is operated under Incluzio, which is itself part of the Facilicom Group. The organization is staffed by approximately 90 employees organized into 10 neighborhood teams (Buurtteams), each covering a distinct district of the city.

The organization's core delivery model is a Blended Care approach combining face-to-face support, group-based collective activities, and a fully digital channel (E-hulp). E-hulp, launched in 2024, enables residents to receive personal video-call sessions with a Buurtteam employee of their choosing, supported by the Gezondeboel online learning environment, which contains more than 150 self-help modules covering topics including autism, ADHD, resilience, happiness, and loneliness. A proprietary "Wat telt" measurement instrument, developed with knowledge institute Movisie, structures goal-setting across life domains. The model is further distinguished by its "indicatievrij werken" (indication-free working) approach: residents can self-refer or be referred by GPs, housing corporations, or community partners without a formal diagnosis or prescription, and 80% of cases are handled directly by Buurtteams without escalation to specialized (maatwerkvoorziening) care, with access to support available within two weeks of first contact.

SBVN operates as a publicly funded non-profit with no direct revenue from service users. All services are provided free of charge to eligible residents, funded exclusively by Gemeente Nijmegen under a multi-year municipal contract renewed through end-2028 following a positive independent evaluation by research bureau BMC. The 10 neighborhood teams are physically distributed across all districts of Nijmegen, with offices co-located in community centers, wijkcentra, and Stips (information and advice centers). Beyond Incluzio, the organization operates within an extensive partnership ecosystem including Bindkracht10, Ixta Noa, Zelfregiecentrum, Driestroom, GGD Gelderland-Zuid, Movisie, Veilig Thuis, and municipal Wmo consultants. Reach is facilitated through digital touchpoints (corporate website, LinkedIn, YouTube) and active neighborhood outreach via community walks and welcome meetings.

Name

Stichting Buurtteams Volwassenen Nijmegen

Legal name

Stichting Buurtteams Volwassenen Nijmegen

Website

https://buurtteamsvolwassenen.nl

Company type

Private

Founded year

2022

Operating status

Operating

Headcount range

51–100 employees

Short description

Stichting Buurtteams Volwassenen Nijmegen is a Dutch non-profit foundation that delivers publicly funded ambulatory social support services to adult residents of Nijmegen aged 18-65 without children at home, via 10 embedded neighborhood teams.

Ownership category

akta.pro rank

NAICS

Other Individual and Family Services (624190)

SIC

Services-Social Services (8300)

akta.pro primary industry

Community Health, Prevention & Health Education (BPAGACAC)

Keywords

• Community social work
• Neighborhood support services
• Adult social care
• Mental health support
• Welfare assistance

Headquarters

HQ city

Nijmegen

HQ country

Netherlands

HQ region

Europe

Offices11 records

Markets served

Revenue model

1. Municipal Government Funding (Wmo): Funded by Gemeente Nijmegen under the Wet maatschappelijke ondersteuning 2015 (Wmo / Social Support Act). The municipality renewed its contract with SBVN through end of 2028 following a positive independent evaluation. Services are provided free of charge to eligible residents — the organization bears no direct revenue from residents.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels7 records

Core offering

Stichting Buurtteams Volwassenen Nijmegen provides free, accessible community-based social support to adults aged 18–65 living in Nijmegen without children at home. Through 10 neighborhood teams operating across every district, the foundation delivers generalist support on themes such as loneliness, financial concerns, parenting and relationship issues, loss and grief, and psychological complaints. Services are delivered under the Dutch Wmo (Wet maatschappelijke ondersteuning) framework using a blended care model that combines face-to-face conversations, group programs, and digital e-hulp tools.

Product overview

Stichting Buurtteams Volwassenen Nijmegen operates as a unified community support service consisting of 10 neighborhood teams providing ambulatory Wmo support to adult inhabitants aged 18-65 without children. The core offering is face-to-face support through buurtteammedewerkers. This is supplemented by E-hulp, a digital support module enabling 100% online assistance through video calls, which integrates with the Gezondeboel online learning platform offering 150+ self-help modules. The organization also provides Collectief Aanbod (Collective Support) including peer groups and training programs. Support is guided by the WIE-focus methodology (Reciprocity, Informal Network, Own Strength) and uses the Wat Telt assessment instrument for goal-setting.

Differentiator

Problem solved

Functional benefit

Brands

• E-hulp: Digital support service offering 100% online assistance through personal video calls and self-help modules.
• Gezondeboel

Quantifiable outcome

• 80% of cases handled directly by Buurtteams (vs. 20% under prior model)
• +3 more outcomes

Named customers4 records

Segments2 records

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature4 records

Partnerships

14 partnerships are on record, tiered minor and core.

• Dierenvoedselbank Kwispel / Wijkfabriek WolfskuilminorOthers · 30 June 2025A community initiative born from collaboration between a Buurtteam client (Juan), Buurtteam Oud-West medewerker Mazin, and the Wijkfabriek Wolfskuil community center. The animal food bank provides free pet food to residents facing financial hardship and is an example of client-initiated, community-embedded support facilitated by Buurtteams.
• Life Goals NijmegenminorStrategic or Co-development Partner · 15 June 2023Coalition of sports and health organizations creating adapted sports programmes for vulnerable populations in Nijmegen. Buurtteams participates and signed the Life Goals convenant, supporting goals including increasing self-reliance and confidence through sport for vulnerable citizens, promoting an active lifestyle, creating safe sporting environments, and using sport as a stepping stone to further participation.
• Gemeente Nijmegen (Municipality of Nijmegen)coreStrategic or Co-development Partner · 1 January 2022Gemeente Nijmegen is the primary funding body and contracting authority. SBVN was established in 2022 to deliver Wmo-based community support services under a municipal contract. The contract was positively evaluated and extended through end of 2028. The municipality conducts its own client satisfaction research among Buurtteam users.
• Bindkracht10coreStrategic or Co-development Partner · 1 January 2022Key local partner providing community support services in Nijmegen, including Stips (information centers) and Financieel Experts in de Wijk (financial experts in the neighborhood). Bindkracht10 and Buurtteams collaborate closely on serving shared clients and cross-refer. Bindkracht10 participates in neighborhood activities and joint initiatives (e.g., Dierenvoedselbank Kwispel).
• Ixta NoacoreStrategic or Co-development Partner · 1 January 2022Local partner organization contributing to the Buurtteams consortium. Ixta Noa provides experienced experts (ervaringsdeskundigen) who are placed within Buurtteams to support residents from lived experience. Ixta Noa trains and guides experienced experts. Buurtteammedewerker Marieke Markese is an experienced expert placed from Ixta Noa.
• Ixta Noa (Experiential Experts Programme)coreOthers · 1 January 2022Ixta Noa places experienced experts (people with lived experience of adversity and recovery) within Buurtteams. These experts support clients from a peer perspective, offering hope and trust in recovery trajectories. They are placed and supervised by Ixta Noa but work as part of Buurtteams.
• MovisieminorStrategic or Co-development Partner · 1 January 2022Movisie, the Dutch knowledge institute for social issues, supported the development of the 'Wat telt' measurement instrument used by Buurtteams. Movisie also interviewed Buurtteam employees about the 'indicatievrij werken' (indication-free working) approach as part of a broader improvement initiative (Verbetertraject Toegang) bridging social services and mental health.
• Stips NijmegencoreStrategic or Co-development Partner · 1 January 2022Stips are neighborhood information and advice centers across Nijmegen. Several Stip locations serve as physical access points for Buurtteams services, and Stip staff actively refer residents to Buurtteams. The relationship is reciprocal — Stip employees know what Buurtteams offer and direct people appropriately, while Buurtteams refer clients to Stips for follow-up support.
• GGD Gelderland-ZuidminorStrategic or Co-development Partner · 1 January 2022Regional health service collaborating with Buurtteams on shared client cases, particularly those involving health, hygiene, and public health concerns. GGD also participates in joint initiatives such as Coming Out Day film events and LHBTIQ+ inclusion efforts.
• Veilig ThuisminorStrategic or Co-development Partner · 1 January 2022Safety Hotline organization that Buurtteams collaborate with when clients face acute unsafe home situations (domestic violence). Buurtteams may involve Veilig Thuis and/or police when a client's safety is at immediate risk.
• Wmo Consulenten Gemeente NijmegenminorOthers · 1 January 2022Municipal Wmo (Social Support Act) consultants handle requests for household help, aids, and mobility equipment (wheelchairs, scooters, home modifications, stairlifts, transport). Buurtteams refer residents with such needs to these municipal consultants.
• IncluziocoreStrategic or Co-development Partner · 25 May 2021Incluzio is the parent organization and main contractor operating Buurtteams Volwassenen Nijmegen. SBVN is a foundation established under Incluzio's umbrella. Incluzio won the municipal contract to run the Buurtteams from 1 January 2022, partnering with local organizations Driestroom, Ixta Noa, Zelfregiecentrum, and Bindkracht 10. Incluzio is part of the Facilicom Group.
• Buurtteams Jeugd & GezinminorOthersA related but distinct organization serving families with children under 18 in Nijmegen. Both organizations fall under the Incluzio umbrella and share the neighborhood-team model. They cross-refer: families with children are directed to Buurtteams Jeugd & Gezin, while adult children (18+) living with parents can be served by SBVN.
• Sterker OuderenwerkminorOthersServes residents over 65 in Nijmegen. Buurtteams Volwassenen (SBVN, ages 18-65) cross-refers residents over 65 to Sterker Ouderenwerk. Collaboration exists on overlapping cases and knowledge exchange.

Scale indicators5 records

Recent moves8 records

Expansion highlights5 records

Broad incumbents

• Humanitas DMH: Large Dutch social welfare and community support NGO offering low-threshold support, social work, and welfare services nationwide. Comparable in target population (adults with social challenges) and reliance on municipal/public funding under Wmo and related acts.
• Leger des Heils Nederland: National Salvation Army branch providing social welfare, community support, and case management for vulnerable adults (homelessness, financial hardship, social isolation) under publicly funded contracts. Comparable in mission, target clients, and Wmo/municipal contracting model.
• Cordaan: Amsterdam-based care and support organization delivering neighborhood-based wijkteam services, ambulatory support, and Wmo-contracted social care. Comparable in operating neighborhood team models under municipal contracts in the Randstad region.
• MEE Nederland: National Dutch organization delivering individual and family social support, including to clients with non-medical support needs across life domains. Comparable in offering non-clinical, publicly funded social assistance under Wmo and Jeugdwet.

Others

• 's Heeren Loo: Large Dutch care organization from which SBVN absorbed a group of clients with psychosocial support needs in May-June 2022 as 's Heeren Loo exited Nijmegen ambulatory support. Operates in adjacent area of light ambulatory mental health and disability support under Wmo contracts.

Direct peers

• Incluzio: Parent operating company within Facilicom Group that established and runs SBVN, and operates comparable neighborhood-team social support models under Wmo contracts across other Dutch municipalities. Directly comparable service model and funding structure.
• Buurtteams Jeugd & Gezin Nijmegen: Sister organization also under Incluzio's umbrella in Nijmegen, applying the same neighborhood-team wijkteam model to families with children under 18. Operates under the same municipal contracting framework (Wmo/Jeugdwet) and shares the same geographic footprint.
• Sterker Ouderenwerk Nijmegen: Sister organization in Nijmegen delivering community-based social support to residents over 65 using the same neighborhood-team model and Wmo-funded approach. Cross-refers with SBVN at the 65-year age boundary.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UCji6Z9heokSo_DdV_ThJfg
• LinkedInlinkedin.com/company/buurtteams-volwassenen-nijmegen

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Stichting Buurtteams Volwassenen Nijmegen