What Incluzio does

Incluzio is a Netherlands-based provider of social welfare and neighborhood-based care services, founded in 2014 in Utrecht and headquartered in Schiedam. The company delivers multidisciplinary 'buurtteams' (neighborhood teams) that provide low-threshold support to residents across at least eleven Dutch municipalities — including Utrecht, Rotterdam, Leiden, Leeuwarden, Venlo, Rheden, Leiderdorp, Heerlen, Nijmegen, Hollands Kroon, and Enschede — under the Dutch WMO (Social Support Act) and Youth Act frameworks. Service offerings span youth welfare, adult welfare, elderly support, prevention of heavier care needs, and loneliness/family support, supplemented by physical 'Huizen van de Buurt' (Houses of the Neighborhood) community hubs and home care sub-brands (Axxicom Thuishulp, Cordaan Thuisdiensten).

The underlying technology stack centers on a digital welfare and care coordination platform supporting neighborhood service delivery. Core technical components include a NEN 7510- and ISO 27001-certified customer registration system for sensitive welfare and healthcare data, and the Gezondeboel eHealth platform that enables remote care coordination through shared client data access. Environmental management is formalized through the SKAO CO2 Performance Ladder certification. No proprietary AI/ML models, APIs, or developer SDKs are disclosed. The company maintains an active digital presence through an E-bieb content library, social media channels, and a mini-documentary ('De logica van onderop') articulating its bottom-up organizing methodology.

Incluzio operates as a wholly-owned subsidiary of Facilicom Group, a diversified Dutch conglomerate. Revenue is generated exclusively through managed service contracts with Dutch municipal governments; pricing is not publicly disclosed and is determined per contract. The go-to-market is sales-led and government-procurement-driven, with services delivered via direct deployment of field-based neighborhood teams. The company has expanded since 2014 through a combination of new municipal contracts and tuck-in acquisitions/mergers of local welfare organizations, most recently completing the Axxicom Thuishulp and Aster Zorg merger on December 1, 2025, and publishing a new multi-year corporate strategy in 2025.

Name

Incluzio

Legal name

Incluzio

Website

https://incluzio.nl

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

251–500 employees

Short description

Incluzio is a Netherlands-based social welfare and care services provider that deploys multidisciplinary neighborhood teams under contracts with Dutch municipalities, delivering WMO and Youth Act support across a dozen-plus cities and operating home care sub-brands.

Ownership category

akta.pro rank

Product category

Social Welfare and Community Care Services

NAICS

Individual and Family Services (6241), Services for the Elderly and Persons with Disabilities (62412), Social Assistance (624)

SIC

Services-Social Services (8300), Services-Home Health Care Services (8082), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Community Health, Prevention & Health Education (BPAGACAC)

akta.pro secondary industries

Community Resources, Social Services & Transportation Coordination (HLADALAK), Youth Housing, Foster Care & Wraparound Support (Education-Linked) Nonprofits (BPAGADAO)

Keywords

• Social welfare services
• Neighborhood care teams
• Community welfare support
• Municipal healthcare contracts
• Youth care services

Headquarters

HQ city

Schiedam

HQ country

Netherlands

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Municipal Government Contracts: Incluzio generates revenue primarily through contracts with Dutch municipalities for social welfare services. These contracts cover neighborhood support, youth welfare, adult welfare, and prevention services under the Dutch WMO (Social Support Act) and Youth Act frameworks.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels3 records

Core offering

Incluzio delivers integrated social welfare and neighborhood-based care services across the Netherlands under contracts with Dutch municipalities, operating within the WMO (Social Support Act) and Youth Act frameworks. The company deploys multidisciplinary buurtteams (neighborhood teams) and physical Huizen van de Buurt (Houses of the Neighborhood) hubs to provide low-threshold welfare support, youth coaching, elderly care, family support, and prevention services aimed at avoiding escalation into heavier, more costly care.

Product overview

Incluzio operates as a platform organization offering integrated welfare and healthcare services across the Netherlands. The core offering consists of multidisciplinary Buurtteams (Neighborhood Teams) that provide low-threshold support to residents, combined with physical Huizen van de Buurt (Houses of the Neighborhood) as community hubs. The company offers general welfare and care services in collaboration with municipalities, supplemented by digital solutions for remote care. Key sub-brands include Axxicom Thuishulp and Cordaan Thuisdiensten for home care services. Local organizations such as Buurtteams Heerlen, Amaryllis Leeuwarden, Stichting Buurtteamorganisatie Sociaal Utrecht, Incluzio Hollands Kroon, Buurtteams Volwassenen Nijmegen, Incluzio Rheden, and Incluzio Enschede operate under the Incluzio umbrella, each serving specific municipalities.

Differentiator

Problem solved

Functional benefit

Brands

• Buurtteams Sociaal Utrecht: Neighborhood team organization providing social welfare services in Utrecht
• Buurtteams Heerlen
• Buurtteams Volwassenen Nijmegen
• Amaryllis
• Incluzio Hollands Kroon
• Incluzio Rheden
• Incluzio Enschede
• Axxicom Thuishulp
• Cordaan Thuisdiensten

Products and services

• Buurtteams (Neighborhood Teams) Multidisciplinary, low-threshold neighborhood teams that connect Dutch residents quickly to appropriate welfare support, covering youth, adults, elderly, and families facing financial, housing, addiction, loneliness, parenting, or mental health challenges. Sold to municipal governments under the WMO and Youth Act.
• Huizen van de Buurt (Houses of the Neighborhood) Physical neighborhood hubs that build strong local communities and provide accessible, on-site support services for residents. Offered as part of Incluzio's community welfare model under municipal contracts.
• Welzijn en Zorg (Welfare and Care) General welfare and care services delivered in collaboration with municipalities, including youth assistance, elderly support, and broader social support under the Dutch WMO and Youth Act frameworks.
• Axxicom Thuishulp Home care services brand providing household assistance and personal care support for residents, operating as a wholly-owned subsidiary under Incluzio's organizational structure.
• Cordaan Thuisdiensten

Quantifiable outcome

• Municipal government reports better care outcomes for lower costs through Incluzio's neighborhood-based model.

Named customers3 records

Segments2 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature3 records

Partnerships

Six partnerships are on record, tiered core, supporting and minor.

• Facilicom GroupcoreStrategic or Co-development PartnerFacilicom Group is the parent company of Incluzio. The group provides shared services including sustainability infrastructure (CO2 Performance Ladder), IT systems, and operational support. Incluzio operates as part of the Facilicom Group's portfolio of service companies.
• Stichting Klimaatvriendelijk Aanbesteden en Ondernemen (SKAO)supportingOthersSKAO manages the CO2 Performance Ladder certification system since 2011. Facilicom Group (parent of Incluzio) uses this certification to measure and demonstrate CO2 reduction progress.
• MVO NederlandsupportingStrategic or Co-development PartnerMVO Nederland (CSR Netherlands) is a chain initiative participant helping Facilicom Group (parent of Incluzio) concretize CO2 reduction ambitions with clients and suppliers.
• Facility Management NederlandsupportingStrategic or Co-development PartnerIndustry association participating in chain initiatives to support sustainability goals of Facilicom Group (parent of Incluzio).
• Green Business Club WaterwegminorStrategic or Co-development PartnerRegional sustainability initiative supporting environmental goals of Facilicom Group (parent of Incluzio) in the Waterweg region.
• Stichting Positieve ImpactminorStrategic or Co-development PartnerImpact foundation participating in chain initiatives to support sustainability and positive social impact goals.

Scale indicators3 records

Recent moves5 records

Expansion highlights6 records

Direct peers

• Buurtzorg Nederland: Large Dutch home-care and neighborhood-nursing organization operating self-managing teams under similar municipal contracts. Most direct comparable to Incluzio's buurtteam model and target customer base.

Broad incumbents

• Philadelphia Zorg: Major Dutch care provider serving people with intellectual disabilities through neighborhood-based support models. Comparable on localized, multidisciplinary care delivery and municipal/regional funding structures.
• Careyn: Major Dutch care organization providing home care, elderly care, and youth services across multiple regions. Comparable to Incluzio on WMO/Youth Act contract delivery and multidisciplinary neighborhood teams.
• 's Heeren Loo: Large Dutch care organization providing support to people with intellectual and developmental disabilities, organized regionally with local teams. Comparable municipal-contracted, neighborhood-based delivery.
• Leger des Heils Nederland: Dutch arm of the Salvation Army delivering social welfare, housing, and care services across the Netherlands. Operates broadly in the same municipal-contracted social domain as Incluzio but with a faith-based, national remit.
• Espria: Dutch healthcare group with multiple operating companies delivering care, youth support, and welfare services under municipal and regional contracts. Comparable business model and customer base to Incluzio, larger and more diversified portfolio.
• Humanitas DMN: Dutch welfare and social support organization providing neighborhood-level support, youth care, and elderly services. Overlaps with Incluzio on WMO-anchored municipal contracts and target populations.

Others

• Movisie: Dutch knowledge institute for social welfare and care, working closely with municipalities and welfare providers. Adjacent enabler rather than direct competitor, but relevant ecosystem participant alongside Incluzio in Dutch social-domain innovation.

Regional players

• De Zorgboog: Regional Dutch care provider delivering home care, elderly care, and welfare services in North Brabant. Comparable neighborhood-based delivery and municipal contracts, but narrower geographic footprint than Incluzio.
• MEE Nederland: Federation of regional Dutch organizations providing information, advice, and support to people with disabilities and chronic conditions, mostly funded by municipalities. Comparable target population and municipal contract model, but more regional advocacy than direct welfare delivery.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/incluzio
• YouTubeyoutube.com/incluzio
• Facebookfacebook.com/incluzio
• LinkedInlinkedin.com/company/incluzio
• Instagraminstagram.com/incluzio

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Incluzio