Civil Aviation Authority of Zimbabwe

What Civil Aviation Authority of Zimbabwe does

The Civil Aviation Authority of Zimbabwe (CAAZ) is a statutory regulatory body established in 1999 under the Civil Aviation Act Chapter 13:16, headquartered at Robert Gabriel Mugabe International Airport in Harare. It is the sole civil aviation regulator in Zimbabwe, holding a legal monopoly on safety oversight, security regulation, air navigation services, and industry certification. CAAZ was separated from airport operations in 2018 via the Civil Aviation Amendment Act to align with ICAO best practices on regulatory independence, with aerodrome management transferred to Airports Company Zimbabwe. The authority serves all civil aviation stakeholders in Zimbabwe, including commercial airlines (e.g., Fastjet, Ethiopian Airlines), charter operators, general aviation, drone operators, aerodrome operators, maintenance organizations, aviation training organizations, and individual aviation personnel. Geographic reach is delivered through the headquarters plus eight regional airport offices spanning Bulawayo, Victoria Falls, Kariba, Masvingo, Hwange, Buffalo Range, and Charles Prince.

CAAZ's core technology stack comprises conventional CNS/ATM infrastructure: VHF radio communications, DVOR/DME and CVOR/DME navigation aids, ILS (GP, LOC, markers, low-power DME), primary and secondary radar (PSR/SSR), ADS-B surveillance, Aeronautical Message Handling System (AMHS), flight calibration systems, and a Digital Examination System (PEXO) for personnel licensing. Safety oversight is delivered via an ICAO Annex 19-aligned Safety Management System (SMS) and State Safety Program, and security oversight via an Aviation Security Confidential Reporting System (ASCRS). Its offering spans 15+ productized services including Aviation Security, Personnel Licensing, Flight Operations oversight, Airworthiness certification, Aerodromes licensing, Safety Management Systems, NOTAM promulgation, Flight Plan filing, Flight Permits, Air Navigation Services (ATM, SAR, CNS, MET, AIM), Drone registration, Air Transport Development policy, and Student Exam Results.

Revenue is generated primarily through regulatory fees: flight permits (US$20–100 per application), en-route navigation fees (minimum US$31 per leg), agent registration (US$1,000 annually), aircraft and personnel licensing fees, safety surcharges under S.I. 6 of 2022, aeronautical information subscriptions, and air operator certificate fees. Distribution is direct via in-person services at airport offices, an online e-services portal, and government-to-business channels. CAAZ holds an ICAO Council seat (SADC representative, elected October 2022), is a member of the Single African Air Transport Market under the Yamoussoukro Decision, participates in CORSIA, and operates an ICAO TRAINAIR PLUS Bronze-certified training academy (ATAZ). The organization employs 316 people.

Name

Civil Aviation Authority of Zimbabwe

Legal name

Civil Aviation Authority of Zimbabwe

Website

https://caaz.co.zw

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

251–500 employees

Short description

The Civil Aviation Authority of Zimbabwe (CAAZ), founded in 1999 under the Civil Aviation Act Chapter 13:16, is the statutory regulatory authority for civil aviation in Zimbabwe. It provides safety oversight, security regulation, air navigation services, and licensing/certification to airlines, drone operators, aerodromes, and aviation personnel across Zimbabwe.

Ownership category

akta.pro rank

Product category

Civil Aviation Regulation

NAICS

Air Traffic Control (488111), Regulation, Licensing, and Inspection of Miscellaneous Commercial Sectors (926150), Public Administration (92)

SIC

Airports, Flying Fields & Airport Terminal Services (4581)

akta.pro primary industry

Aircraft Management & Part 135/135-equivalent Operators (THABAFAD)

akta.pro secondary industries

Aircraft Inspection, Quality Assurance & Airworthiness (IA Prep) (EDAOAFAE), Sustainability Governance, Reporting & Compliance (ESG reporting, CORSIA/EU ETS readiness) (THABANAM)

Keywords

• Civil aviation regulation
• Air navigation services
• Aviation safety oversight
• Personnel licensing
• Air traffic management

Headquarters

HQ city

Harare

HQ country

Zimbabwe

HQ region

Africa

Offices9 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Infrastructure, Operations

Revenue model

1. Flight Permit Fees: Fees charged for flight permit applications, overflight permits, and landing permits. Application fee is US$20 if applied at least 6 hours before flight, US$100 if applied less than 6 hours before flight. Minimum en-route navigation fee is US$31 per leg. Agent fee of US$1000 per year.
2. Aircraft Certification and Registration Fees: Fees for aircraft registration, airworthiness certification, certificates of airworthiness, and maintenance organization certification
3. Personnel Licensing Fees: Fees for licensing aviation personnel including pilots, air traffic controllers, aircraft maintenance technicians, cabin crew, and flight operations officers
4. Air Transport Authorisation Fees: Fees for air operator certificates (AOC), air service permits, and authorisations for foreign charter flights and airline schedules
5. Safety Surcharge: Civil Aviation Safety Surcharge as per S.I. 6 of 2022
6. Air Navigation Services: Navigation and air traffic services provided within Zimbabwe airspace
7. Aeronautical Information Products Subscription: Subscription fees for AIP, AIP Supplements, AIC, and Aeronautical Charts

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

The Civil Aviation Authority of Zimbabwe (CAAZ) is the statutory national regulatory authority for civil aviation, providing aviation safety and security oversight, air navigation services, and regulatory certification. It issues licenses and certifications to aviation personnel, aircraft, airlines, aerodromes, and air operators; oversees flight operations, airworthiness, and dangerous goods; and operates air navigation infrastructure including air traffic management, communications/navigation/surveillance systems, and aeronautical information management.

Product overview

The Civil Aviation Authority of Zimbabwe (CAAZ) operates as a regulatory body providing aviation safety and security oversight, air navigation services, and related administrative services. The organization offers a portfolio of regulatory services including Aviation Security, Personnel Licensing, Flight Operations, Airworthiness, Aerodromes oversight, and Safety Management Systems. Operational services include Air Navigation Services (ATM, CNS, MET, AIM, SAR), Flight Plan filing, Flight Permits processing, and NOTAM promulgation. CAAZ also provides digital services including a Student Exam Results Portal and Drone Registration. The services are delivered through web-based interfaces and physical office locations, with regulatory functions governed by the Civil Aviation Act Chapter 13:16 and various Statutory Instruments.

Differentiator

Problem solved

Functional benefit

Products and services

• Aviation Security Services
• Personnel Licensing
• Flight Operations
• NOTAM (Notices to Airmen)
• Flight Plan Services
• Flight Permits
• Drone Safety and Registration
• Air Navigation Services
• Airworthiness Services
• Aerodromes and Ground Aids
• Safety Management Systems
• Student Exam Results Portal
• Air Transport Development

Quantifiable outcome

• Aviation Training Academy of Zimbabwe (ATAZ) certified as ICAO TRAINAIR PLUS Bronze Member
• +1 more outcomes

Named customers5 records

Segments7 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature9 records

Partnerships

Twelve partnerships are on record, tiered core, regional and supporting.

• International Civil Aviation Organization (ICAO)coreStrategic or Co-development Partner · 4 October 2022ICAO is the UN specialized agency for international civil aviation. CAAZ operates as Zimbabwe's contracting state to ICAO, implementing ICAO Standards and Recommended Practices (SARPs). Zimbabwe was elected as SADC representative on the 36-member ICAO Council in October 2022. CAAZ participates in ICAO USOAP audits, AFCAC activities, and adopts ICAO TRAINAIR PLUS training programmes.
• African Civil Aviation Commission (AFCAC)coreStrategic or Co-development PartnerAFCAC is the continental civil aviation body coordinating implementation of the Yamoussoukro Decision and Single Africa Air Transport Market (SAATM). CAAZ works with AFCAC on SAATM implementation, regulations harmonization, and technical assistance missions.
• Southern African Development Community (SADC)coreStrategic or Co-development PartnerSADC Aviation Safety Organisation (SASO) coordinates aviation safety in the region. CAAZ participates as SADC representative on ICAO Council and engages in SADC aviation initiatives including Technical Assistance Missions.
• Ministry of Transport and Infrastructural DevelopmentcoreStrategic or Co-development PartnerParent government ministry responsible for transport policy. CAAZ provides advice to government on all matters related to domestic and international civil aviation and coordinates air transport policy and regulation.
• African Union / COMESAregionalStrategic or Co-development PartnerCAAZ engages under AU Agenda 2063 for air transport liberalization and participates in COMESA aviation initiatives for harmonization of economic regulatory frameworks.
• Yamoussoukro Decision / Single Africa Air Transport Market (SAATM)coreStrategic or Co-development PartnerSAATM was created from the Yamoussoukro Decision of 1999 for liberalizing African air transport. Zimbabwe signed commitment in 2022. CAAZ facilitates review of Air Services Agreements to remove market access barriers.
• Carbon Offsetting and Reduction Scheme for International Aviation (CORSIA)regionalStrategic or Co-development PartnerInternational aviation carbon offsetting programme. Zimbabwe is actively implementing its State Action Plan (SAP) for carbon emissions reduction and participating in CORSIA.
• Department of Immigration ZimbabwesupportingOthersGovernment agency coordinating immigration matters at airports for facilitation of air transport
• Zimbabwe Revenue Authority (ZIMRA)supportingOthersRevenue authority handling customs matters at airports
• Meteorological Services DepartmentsupportingOthersGovernment department providing meteorological data for aviation operations
• Environmental Management Agency (EMA)supportingOthersEnvironmental regulatory body relevant to aviation environmental compliance
• Airports Company ZimbabwesupportingChannel Partner/ Reseller/ DistributorState-owned airport operator. CAAZ conducts certification, licensing, and safety oversight of aerodromes operated by Airports Company Zimbabwe including R.G. Mugabe International Airport and J.M. Nkomo International Airport

Scale indicators4 records

Recent moves8 records

Expansion highlights5 records

Regional players

• Ghana Civil Aviation Authority (GCAA): Ghana's statutory civil aviation authority with safety, security, and air navigation oversight. Comparable to CAAZ as a fellow African state regulator implementing ICAO SARPs and SAATM commitments.
• Tanzania Civil Aviation Authority (TCAA): Tanzania's civil aviation and airports authority providing safety oversight and air navigation services. Direct SADC/EAC peer of CAAZ with similar statutory mandate and ICAO contracting-state role.
• Nigerian Civil Aviation Authority (NCAA): Nigeria's national civil aviation regulator overseeing operators, personnel, and airports. Comparable to CAAZ in regulatory structure and African aviation oversight scope.
• Kenya Civil Aviation Authority (KCAA): Kenya's statutory civil aviation regulator overseeing air navigation, safety, and security. Comparable to CAAZ as a fellow African civil aviation authority with similar ICAO Annex compliance and air navigation service responsibilities.
• South African Civil Aviation Authority (SACAA): South Africa's statutory civil aviation regulator providing safety, security, and air navigation oversight. Direct regional peer of CAAZ within the SADC bloc, sharing ICAO contracting-state obligations and similar regulatory scope.
• Instituto de Aviação Civil de Moçambique (IACM): Mozambique's civil aviation institute providing safety, security, and airspace oversight. Direct SADC peer of CAAZ with similar geographic, linguistic, and regulatory context.
• Civil Aviation Authority of Botswana (CAAB): Botswana's civil aviation regulator with similar SADC-mandated functions. Direct peer of CAAZ in regional airspace management, safety oversight, and ICAO compliance.

Broad incumbents

• Federal Aviation Administration (FAA): U.S. national civil aviation regulator providing air traffic control, safety oversight, and airspace management. Comparable to CAAZ in core regulatory function (ICAO contracting state, CNS/ATM, certification) but at vastly larger scale.
• European Union Aviation Safety Agency (EASA): EU-wide civil aviation safety regulator overseeing certification, training, and standards. Comparable to CAAZ in regulatory scope (airworthiness, personnel licensing, operations) at a regional level.

Emerging players

• Civil Aviation Authority of Singapore (CAAS): Singapore's statutory civil aviation authority regulating safety, air navigation, and economic licensing. Comparable to CAAZ as a smaller national regulator that has become a regional hub, demonstrating the growth potential for an authority with strong digital infrastructure.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/caaz_online
• Facebookfacebook.com/CivilAviationAuthorityOfZimbabwe
• LinkedInlinkedin.com/company/civil-aviation-authority-of-zimbabwe

Compliance10 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles15 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Civil Aviation Authority of Zimbabwe