What Centre d'action bénévole de Montréal - CABM does

The Centre d'action bénévole de Montréal (CABM) is a Montreal-based nonprofit founded in 1937 that promotes and coordinates volunteer engagement. It connects individual and corporate volunteers with nonprofit and social-economy organizations, public and parapublic institutions, and community beneficiaries through a bilingual portal, placement support, training, coaching, networking, and administrative services. Its reported reach includes 20,000 registered volunteers, 11 Montreal boroughs, and more than 10,000 annual beneficiaries.

The core technology is a web-based matching platform where volunteers create profiles, filter and apply for opportunities, and submit CVs for specialized roles, while organizations post and manage listings and access member resources, a training calendar, and documentation. CABM also operates the Work at Heart corporate volunteering channel, provides private and public training, and supports skills-based volunteering and community meal programs. Its revenue model combines annual memberships, paid training, donations, and public or institutional grants: individual membership is free, nonprofit membership is $60 annually, public institutions pay $100, and CIUSSS membership ranges from $300 to $1,200; annual revenue is not publicly disclosed.

Name

Centre d'action bénévole de Montréal - CABM

Legal name

Centre d'action bénévole de Montréal

Website

https://cabm.net

Company type

Private

Founded year

1937

Operating status

Operating

Headcount range

11–50 employees

Short description

Centre d’action bénévole de Montréal (CABM) is a Montreal nonprofit that connects individuals and corporate volunteers with nonprofit, social-economy, and public institutions through a bilingual matching portal, training, coaching, and support services.

Ownership category

akta.pro rank

Headquarters

HQ city

Montreal, Quebec

HQ country

Canada

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Membership Fees: CABM generates revenue through annual membership fees from organizational and institutional members. Fees range from free (individual volunteers) to $60/year for nonprofits/cooperatives, $100/year for public institutions, and $300–$1,200/year for CIUSSS institutions depending on the number of establishments.
2. Training and Professional Services: Revenue is generated from training sessions offered to member organizations and the public. Fees include $100 per participant for public training sessions (e.g., 'Welcoming Business and Skills-Based Volunteering' course). Private customized training is also offered at negotiated rates.
3. Donations and Charitable Contributions: CABM accepts individual donations (monthly recurring or one-time) from the public. Donations support the organization's mission to promote and sustain volunteer action in Montreal. Tax receipts are issued for eligible contributions.
4. Government and Institutional Grants: As a nonprofit organization with a history dating to 1937, CABM receives support from public funders including Centraide of Greater Montreal and the CIUSSS (Integrated University Health and Social Services Centre). These partners are listed as supporters on the organization's materials.

Pricing tiers

Go-to-market motion2 records

Distribution channels6 records

Marketing channels8 records

Core offering

Centre d'action bénévole de Montréal (CABM) operates a volunteer coordination platform that connects individual volunteers with member nonprofit organizations across Montreal through an online portal. The organization provides volunteer matching services, professional training programs (Les Essentiels and Les Extras series), organizational coaching, corporate volunteering programs (Work at Heart), and skills-based volunteering matching for businesses and nonprofit boards.

Product overview

The Volunteer Bureau of Montreal operates as a volunteer coordination platform offering multiple interconnected services. Core offerings include volunteer matching services connecting individuals and groups with 20,000+ registered volunteers to member organizations, and comprehensive member organization support. Training products include Les Essentiels (4-session foundational program) and Les Extras (specialized sessions), both available publicly or as private customized trainings. Specialized programs include Skills-Based Volunteering for professional skills matching and Work at Heart for corporate volunteering. The platform also supports Meals on Wheels through administrative services. All services are accessible through the cabm.net portal with membership tiers for volunteers ($0), non-profits ($60/year), and institutional members (CIUSSS: $300-$1,200/year based on size).

Differentiator

Problem solved

Functional benefit

Products and services

• Volunteer Matching Services Core online platform connecting individual and group volunteers with member nonprofit organizations across Montreal, with 9,600 volunteer applications submitted annually through the portal.
• Les Essentiels Training Series A four-session training program covering the complete volunteer management cycle: recruiting, selecting, managing, and recognizing volunteers. Delivered to member organizations and the public.
• Les Extras Training Series Complementary training sessions exploring specialized topics related to volunteer action, including business and skills-based volunteering.
• Private Training Services Customized training programs tailored to organizational needs, including volunteer recruitment, inclusive volunteer experiences, and corporate volunteering integration.
• Skills-Based Volunteering (Bénévolat de compétences) Professional skills volunteering service matching business professionals with nonprofits for board governance, consulting, graphic design, social media management, and other specialized roles. Launched as an integrated service on cabm.net in February 2023.
• Work at Heart (Corporate Volunteering) Corporate and business volunteering program enabling companies to organize team volunteering activities and mentoring programs for employees. Operated through coeurautravail.com.
• Member Organization Services Comprehensive support for member organizations including volunteer opportunity posting, discounted training rates, networking events, coaching, and access to documentation and tools.
• Meals on Wheels Support (Popotes artisanales) Administrative and management support for a network of community-based meal programs, delivering nearly 13,000 meals annually with volunteer support for friendly visits and errands.

Quantifiable outcome

• 9,600 volunteer applications submitted through the website annually
• +5 more outcomes

Named customers22 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

20 partnerships are on record, tiered core and minor.

• Bénévoles d'affairescoreStrategic or Co-development Partner · 1 January 2019Formerly an independent organization, Bénévoles d'affaires merged into CABM in 2019, becoming an integrated service under the name 'Bénévolat de compétences.' It had completed over 3,500 business-to-nonprofit matches before integration. The program's co-founder (Ugo Dionne) is now CABM's Board President.
• Fédération des centres d'action bénévole du Québec (FCABQ)coreStrategic or Co-development Partner · 1 January 1972CABM became a founding member of the FCABQ in 1972. The federation brings together 121 Volunteer Bureaus across Quebec. This membership provides CABM with a provincial network for best practice sharing, collective advocacy, and referrals to/from local bureaus.
• Meals on Wheels Programs (Popotes artisanales)coreStrategic or Co-development Partner · 1 January 1966CABM played a key role in establishing the first Meals on Wheels service in Montreal in 1966. Today, CABM supports a network of these programs administratively and holds their operating permits (a status they cannot obtain independently due to their 'artisanal' nature). Nearly 13,000 meals were delivered by member programs in 2025–2026.
• Montreal Junior LeagueminorStrategic or Co-development Partner · 1 January 1947The Montreal Junior League officially founded the Volunteer Bureau of Montreal in 1947 to facilitate women's access to volunteer activities. This is a historical partnership; the Junior League's role was foundational rather than ongoing.
• Centraide of Greater MontrealcoreStrategic or Co-development PartnerCentraide of Greater Montreal is listed as a key supporter of CABM. It previously awarded CABM the Agnes C. Higgins Award in 2007. Centraide funding supports CABM's operational capacity to promote volunteer action in Montreal.
• CIUSSS (Integrated University Health and Social Services Centre)coreStrategic or Co-development PartnerCIUSSS is listed as a key institutional supporter and partner of CABM. It is also a member category (institutional membership) with fees scaled by number of establishments. CIUSSS relies on CABM for volunteer recruitment and management support for its various facilities across Montreal.
• Association des agentes et agents de coordination en organization communautaire (AACOCQ)minorStrategic or Co-development PartnerListed as a member or partner organization in CABM's partner network. AACOCQ is a professional association for community organization coordinators in Quebec.
• Corporation de développement communautaire (COMACO)minorStrategic or Co-development PartnerListed as a partner organization. COMACO is a regional grouping of community organizations in Montreal.
• Conseil communautaire de Villanove (CCV)minorStrategic or Co-development PartnerListed as a partner organization in CABM's network.
• CSMO-ESAC (Comité sectoriel de main-d'œuvre — économie sociale et action communautaire)minorStrategic or Co-development PartnerListed as a partner organization. CSMO-ESAC is a sectoral workforce development committee for the social economy and community action sector in Quebec.
• FACQ (Fédération des associations de condos du Québec)minorStrategic or Co-development PartnerListed as a partner organization. FACQ represents condominium associations across Quebec.
• InterGénérations QuébecminorStrategic or Co-development PartnerListed as a partner organization focused on intergenerational initiatives and solidarity across age groups in Quebec.
• Réseau des popotes roulantes du QuébecminorStrategic or Co-development PartnerListed as a partner organization. This network of Meals on Wheels programs across Quebec aligns closely with CABM's food security mission.
• RABQ (Regroupement des actionnaires de BAnQ)minorStrategic or Co-development PartnerListed as a partner organization.
• RIOCM (Regroupement des intervenantes et intervenants en organisation communautaire de Montréal)minorStrategic or Co-development PartnerListed as a partner organization. RIOCM is a Montreal-based regroupment for community organization practitioners.
• TCAIM (Table de concertation des actions孤立etes montréalaises / Montreal Action孤立etes Roundtable)minorStrategic or Co-development PartnerListed as a partner organization.
• TCRI (Table de concertation des organismes réguliers de lutte à l'itinérance)minorStrategic or Co-development PartnerListed as a partner organization. TCRI is a roundtable of Montreal organizations working on homelessness.
• Chambre de commerce du Montréal métropolitain (CCMM)minorStrategic or Co-development PartnerListed as a partner organization. CABM has been featured in CCMM coverage regarding business volunteers contributing to the community. CCMM is Montreal's principal chamber of commerce.
• Volunteer.ca / Bénévoles CanadaminorStrategic or Co-development PartnerListed as a partner organization. Volunteer.ca is the national platform for volunteerism in Canada, managed by Volunteer Canada / Bénévoles Canada.
• VMPC (Volunteer Management Professionals of Canada)minorStrategic or Co-development PartnerListed as a partner organization. VMPC is a Canadian professional network for volunteer management practitioners.

Scale indicators12 records

Recent moves3 records

Expansion highlights5 records

Market position

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/centre-action-benevole-montreal

Revenue estimate

Valuation estimate

Number of profiles

Profiles15 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Centre d'action bénévole de Montréal - CABM