H. Ayuntamiento de Benito Juárez - Cancún

Name

H. Ayuntamiento de Benito Juárez - Cancún

Legal name

H. Ayuntamiento de Benito Juárez

Website

https://cancun.gob.mx

Company type

Public

Founded year

2024

Operating status

Operating

Headcount range

501–1,000 employees

Short description

The municipal government of Benito Juárez (Cancún, Quintana Roo, Mexico), administering the 2024-2027 term. It delivers e-government services — property tax collection, business licensing, public registries, and civic platforms — to citizens, tourism businesses, job seekers, and visitors through an integrated digital ecosystem anchored at cancun.gob.mx.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Other General Government Support (921190), Executive and Legislative Offices, Combined (921140), Administration of General Economic Programs (92611)

SIC

Services-To Dwellings & Other Buildings (7340), Refuse Systems (4953)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industry

Environmental Permitting & Impact Assessment (EIA/NEPA) (BPAIAMAK)

Keywords

• Municipal government services
• Property tax collection
• Business licensing services
• E-government platform
• Public administration

Headquarters

HQ city

Cancún

HQ country

Mexico

HQ region

Latin America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Property Tax (Predial): Municipal property tax collection from citizens and businesses within Benito Juárez jurisdiction
2. Business Operating Licenses: Fees collected for municipal business operation permits and licenses
3. Electronic Invoicing Services: Electronic billing services for municipal transactions
4. Environmental Sanitation Fees: Fees for environmental sanitation and maintenance services

Pricing tiers

Distribution channels7 records

Marketing channels7 records

Core offering

The H. Ayuntamiento de Benito Juárez is the municipal government of Cancún, Quintana Roo, providing public administration and municipal services to residents and businesses. Core offerings include property tax (predial) collection, business operating licenses, environmental sanitation, civil registry, public beach management, participatory budgeting, and digital municipal procedures delivered through the Cancún Digital portal and IMDAI single-window system. The current administration covers the 2024-2027 term.

Product overview

H. Ayuntamiento de Benito Juárez operates a comprehensive digital services ecosystem for citizens under the Cancún.gob.mx portal, administered for the 2024-2027 municipal term. The core offering is the unified Cancún Digital platform for property tax payments, business licensing, and municipal transactions. Key digital services include Empléate Web (municipal job board), Tarjetón system (disability parking permits), electronic invoicing, receipt verification, and streetlight reporting. The government also provides public information tools including the beach conditions dashboard, municipal risk atlas, flood prevention maps, and civic calendar. IMDAI manages the single-window procedures system (Ventanilla Única) with regulatory modernization programs (REMURE, REMTYS, SARE) and administrative harmonization. Additional registries include the unified beneficiary registry, pet registry, supplier registry, and land surface consultation. The services are citizen-facing digital government tools rather than a commercial technology product portfolio.

Differentiator

Problem solved

Functional benefit

Brands

• Cancún.gob.mx: The official digital portal of the Municipal Government of Benito Juárez, providing citizens with access to information and municipal services.
• IMDAI
• Cancún Digital

Products and services

• Cancún Digital (Portal de Trámites y Servicios Digitales) Unified digital portal for municipal procedures and services, enabling citizens to pay property taxes (predial), obtain business operating licenses (licencia de funcionamiento), access environmental sanitation services, and complete various municipal transactions online. For residents and businesses of Benito Juárez.
• Empléate Web (Bolsa de Trabajo Municipal) Municipal job board platform connecting job seekers with employment opportunities in the Benito Juárez municipality, featuring job categories including government, administration, construction, healthcare, tourism, and services sectors. For unemployed and underemployed citizens seeking work.
• Tarjetón de Estacionamiento para Personas con Discapacidad Digital parking permit system for people with disabilities, pregnant women, elderly with limited mobility, and individuals with comorbidities. Free registration with validity periods of 180 days for temporary disabilities and 5 years for permanent conditions.
• Facturación Electrónica Municipal Electronic invoicing system for the Benito Juárez municipality, allowing businesses and citizens to generate and manage digital invoices for municipal transactions.
• Verifica tu Recibo Online receipt verification tool allowing citizens to validate their municipal payment receipts for various services.
• Reporte de Luminarias Streetlight reporting system enabling citizens to report malfunctioning public streetlights to the municipal government for maintenance.
• IMDAI - Ventanilla Única de Trámites y Servicios Single-window system for municipal procedures and services managed by IMDAI, implementing regulatory improvement programs including REMURE (Regulatory Registry), REMTYS (Procedures Registry), SARE (Business Rapid Opening System), and harmonization accounting.
• Tablero de Playas Públicas Public beach dashboard providing real-time information about beach conditions, water quality, and public beach status in the Cancún area.
• Atlas de Riesgo Municipal Municipal risk atlas providing geographic risk mapping and hazard information for civil protection and emergency planning purposes.
• Padrón de Proveedores Municipal supplier registry for businesses and vendors seeking to provide goods and services to the Benito Juárez government.

Named customers3 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Five partnerships are on record, tiered core.

• Secretaría Municipal de TurismocoreStrategic or Co-development PartnerMunicipal tourism secretariat managing tourism promotion and visitor services in coordination with the main municipal government for destination marketing and tourism sector regulation
• Instituto Municipal de Desarrollo Administrativo e Innovación (IMDAI)coreStrategic or Co-development PartnerMunicipal institute for administrative development and innovation responsible for regulatory improvement, single-window procedures, and harmonization under municipal government supervision
• Contraloría MunicipalcoreStrategic or Co-development PartnerMunicipal comptroller's office responsible for internal government auditing, anti-corruption strategy implementation, and public accountability under municipal government oversight
• Gobierno del Estado de Quintana RoocoreStrategic or Co-development PartnerState government of Quintana Roo coordination on public safety (911 emergency system), state-wide regulations, and intergovernmental programs including Municipal Anti-Corruption Strategy
• Federal Government of MexicocoreStrategic or Co-development PartnerCoordination with federal government on constitutional mandates, General Regulatory Improvement Law compliance, and federal-municipal coordination programs

Recent moves6 records

Expansion highlights4 records

Direct peers

• H. Ayuntamiento de Querétaro: Municipal government of Santiago de Querétaro operating comparable tax collection, business licensing, and digital government portals. Comparable as a high-growth Mexican municipality with active e-government initiatives.
• Gobierno de la Ciudad de México (CDMX): Capital city government administering one of the largest municipal budgets in Latin America with comprehensive digital services, property tax, licensing, and citizen portals. Largest comparable Mexican municipal government.
• H. Ayuntamiento de Puebla: Mexican municipal government of Puebla city providing similar property tax, business licensing, transparency, and digital citizen services. Comparable as another large Mexican ayuntamiento with active Mejora Regulatoria programs.
• H. Ayuntamiento de Mérida: Capital city municipal government in the same Yucatán Peninsula region of Mexico, operating comparable citizen-facing digital portals for taxes, permits, and municipal services. Regional peer with overlapping tourism economy and citizen service scope.
• H. Ayuntamiento de Monterrey: Municipal government of Monterrey operating similar property tax collection, business licensing, and e-government services. Direct peer as another large Mexican ayuntamiento serving a major economic hub.
• H. Ayuntamiento de Acapulco de Juárez: Mexican coastal tourist-municipality with similar tourism-driven property tax and licensing revenue, comparable citizen-facing digital services, and shared beach/sanitation responsibilities. Strong analog as a peer tourism-anchored Mexican municipio.
• H. Ayuntamiento de Tijuana: Large Mexican border-municipality providing comparable property tax, business licensing, and digital municipal services at a similar administrative scale. Comparable as a peer large Mexican ayuntamiento with active digital transformation.
• H. Ayuntamiento de Playa del Carmen: Neighboring Quintana Roo municipal government (Solidaridad municipality) operating similar Caribbean-coast tourism services, property tax collection, and business licensing. Closest geographic peer given shared tourism economy and state governance.
• H. Ayuntamiento de Los Cabos: Mexican coastal tourist-municipality (Baja California Sur) with similar tourism-driven property tax and licensing revenue model, comparable digital portals, and beach/sanitation services. Strong analog as another tourism-anchored Mexican municipio.
• H. Ayuntamiento de Guadalajara: Large Mexican municipal government (ayuntamiento) administering a major metropolitan area, providing comparable property tax, licensing, and digital citizen services through a unified municipal portal. Most comparable as a peer Mexican municipal government at similar scale.

Market position

Strengths4 records

Weaknesses2 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/AytoCancun
• Facebookfacebook.com/AytoCancun
• Instagraminstagram.com/AytoCancun
• LinkedInlinkedin.com/company/cancungobmx

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about H. Ayuntamiento de Benito Juárez - Cancún