Cann I Help

What Cann I Help does

Cann I Help Pty Ltd is an Australian telehealth clinic headquartered in Augustine Heights/Springfield, Queensland, that assesses and prescribes plant-based medicinal cannabis to eligible patients nationwide. Founded in 2020 by individuals motivated by personal health experiences, the company operates within the Therapeutic Goods Administration (TGA) regulatory framework and serves patient cohorts with chronic pain, sleep disorders, anxiety and mood disorders, PTSD, endometriosis, and cancer-related symptoms who have not responded adequately to conventional treatments. The business is positioned as a free, low-friction entry point, offering bulk-billed initial nurse and prescriber consultations via Medicare for eligible patients and providing pre-screening, telehealth appointments, and a Compassionate Access Program for affordability support.

The company's core technology is the MiCann mobile application (iOS and Android), which integrates appointment booking, telehealth consultations, prescription management, real-time medication delivery tracking, and personalised treatment plans into a single patient interface. Cann I Help supplements the digital platform with three physical clinic locations in Queensland (Brisbane, Redbank Plains, Victoria Point) and an owned dispensary at Seventeen Mile Rocks that handles medication fulfilment and last-mile delivery. Cann I Help is a wholly owned subsidiary of Medcan Australia Pty Ltd (parent entity Medcan Group Pty Ltd, ABN 87 631 677 042), creating vertical integration across cultivation, manufacturing, wholesale, supply, and clinical service delivery under one corporate group.

Revenue mechanics rest on two streams: (1) free or Medicare bulk-billed consultations, which are zero-rated to patients, and (2) downstream medication dispensing revenue, which primarily accrues through Medcan Australia. Cann I Help provides nursing, administrative, and marketing services to clinically independent practitioners. GTM is digital-first and product-led: patients discover the service via organic search and social channels (Facebook, Instagram, LinkedIn), complete an online TGA-aligned pre-screening tool, and onboard through the MiCann app, with 400+ cumulative patient testimonials and a 4.3-star Google rating as primary trust signals. Customer segments are exclusively individual consumers, with no disclosed enterprise contracts.

Name

Cann I Help

Legal name

Cann I Help Pty Ltd

Website

https://cannihelp.com.au

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Cann I Help is an Australian telehealth clinic that assesses and prescribes medicinal cannabis to eligible patients nationwide, operating through the MiCann app, three Queensland clinics, and an owned dispensary as a subsidiary of vertically integrated Medcan Australia.

Ownership category

akta.pro rank

Product category

Medicinal Cannabis Telehealth Services

NAICS

Ambulatory Health Care Services (621), Other Ambulatory Health Care Services (6219), Outpatient Mental Health and Substance Abuse Centers (621420)

SIC

Services-Health Services (8000), Services-Specialty Outpatient Facilities, Nec (8093), Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Cannabis Dispensary + Pharmacy/Clinical Model (Patient Services) (CRANAFAI)

akta.pro secondary industries

Medical Cannabis Dispensaries (CRANAFAB), Medical Cannabis Delivery & Online Ordering (CRANAGAG), Provider/Health-System Telehealth + In-House/Owned Pharmacy Integration (HLALAIAB)

Keywords

• Medicinal cannabis
• Telehealth consultations
• Cannabis clinic
• Medical marijuana
• Patient care

Headquarters

HQ city

Springfield

HQ country

Australia

HQ region

Oceania

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Telehealth Consultation Services: Cann I Help provides free telehealth consultations. Initial nurse consults and initial prescriber consults are bulk billed through Medicare (for eligible patients with a Medicare or DVA card consulting face-to-face or having had a face-to-face consult within 12 months) or provided at no cost. The consultation itself is free to patients; revenue is derived from the broader patient pathway that leads to medication dispensing.
2. Medicinal Cannabis & Plant-Based Medication Dispensing: Prescriptions for plant-based medications are issued during consultations. Cann I Help operates a dispensary at Seventeen Mile Rocks, QLD, and also offers delivery to patients. Revenue from the sale of prescribed medications flows through Medcan Australia (the parent entity), which cultivates, manufactures, and supplies plant-based medications. Medication costs vary by product and treatment plan and are separate from consultation fees.
3. MiCann App / Subscription Management: The MiCann app supports ongoing treatment management, including subscription tracking for medications, appointment scheduling, and delivery tracking. While the app itself is free for patients, it facilitates recurring engagement and medication orders that generate repeat revenue through the dispensary.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels8 records

Core offering

Cann I Help is an Australian telehealth clinic that connects patients with authorized medicinal cannabis prescribers for consultation, treatment planning, and prescription issuance. The company offers free bulk-billed telehealth appointments via Medicare and provides in-person consultations at its Queensland clinic locations, supported by an in-house dispensary for medication fulfillment.

Product overview

Cann I Help operates as a unified telehealth healthcare platform centered on medicinal cannabis treatment. The core offering consists of the Cann I Help Telehealth Clinic, which provides patient consultations via nurses and doctors through telehealth appointments, complemented by the MiCann App mobile application for appointment booking, prescription management, and delivery tracking. Supporting services include an online Pre-Screening Tool for eligibility assessment, the Cann I Help Dispensary for medication fulfillment, and a Compassionate Access Program for affordability support. Patients access care through a multi-step journey: completing the pre-screening questionnaire, booking free initial consultations, receiving prescriptions where clinically appropriate, and managing ongoing treatment through follow-up appointments.

Differentiator

Problem solved

Functional benefit

Products and services

• MiCann Mobile App

Quantifiable outcome

• Over 400+ satisfied patients served
• +3 more outcomes

Named customers7 records

Segments8 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Two partnerships are on record, tiered core.

• Medcan Australia Pty LtdcoreStrategic or Co-development PartnerCann I Help Pty Ltd is part of Medcan Australia Pty Ltd. Medcan Australia is involved in the cultivation, manufacturing, wholesaling, and supply of plant-based medications within Australia. Medcan Australia may derive revenue from products recommended or prescribed by Cann I Help clinicians. Cann I Help clinicians are clinically independent and do not receive any financial incentives related to recommending or prescribing any plant-based medicinal products. Cann I Help provides nursing, administrative, and marketing services to independent clinical practitioners.
• Medcan Group Pty LtdcoreStrategic or Co-development PartnerMedcan Group Pty Ltd (ABN 87 631 677 042) is identified as the parent entity of Cann I Help Pty Ltd (ABN 73 647 504 827). The pre-screening form is submitted to Medcan Group Pty Ltd and its wholly owned subsidiary Cann I Help Pty Ltd. Both entities are jointly responsible for the collection, storage, and use of personal information under the Privacy Act 1988 (Cth).

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Regional players

• Dispensed (formerly Canview): Australian medicinal cannabis marketplace and patient platform connecting patients with prescribers and pharmacies. Operates as an enabling ecosystem layer adjacent to Cann I Help's vertically integrated clinic-plus-dispensary model.

Direct peers

• Alternaleaf: Australian medicinal cannabis telehealth clinic offering online consultations, prescriptions, and home delivery of plant-based medications. Direct competitor with similar product, customer base (chronic pain, anxiety, sleep), and telehealth-led distribution.
• Polln: Australian medicinal cannabis telehealth clinic offering online consultations, prescriptions, and nationwide medication delivery. Comparable product offering and target patient segments to Cann I Help.
• CDA Clinics: Australian network of medicinal cannabis clinics offering telehealth and face-to-face consultations across multiple states. Comparable multi-state clinical footprint and prescribing model.
• Tetra Health: Australian medicinal cannabis clinic network offering telehealth and in-person consultations, prescribing plant-based medicines for chronic conditions. Comparable offering, customer profile, and multi-channel (telehealth + clinic) model.
• MOCA Health: Australian medicinal cannabis telehealth platform providing online consultations with doctors, prescriptions, and medication delivery. Closely comparable business model and patient segment to Cann I Help.
• GreenChoice Medical: Australian medicinal cannabis clinic offering telehealth consultations and prescriptions for plant-based medicine. Direct competitor focused on chronic-pain and mental-health patient segments.
• MyAccess Clinics: Australian medicinal cannabis clinic group providing both telehealth and in-person consultations, with medication dispensing. Similar hybrid model combining clinics, telehealth, and dispensing under one brand.
• Candor Medical: Australian medicinal cannabis telehealth clinic providing doctor consultations and prescriptions for plant-based therapies. Direct competitor in the same category with a similar telehealth-first patient journey.

Emerging players

• Leva Clinic: Australian medicinal cannabis clinic combining telehealth consultations with personalised treatment plans for chronic conditions. Comparable patient journey but smaller, more niche clinical footprint.

Market position

Strengths1 record

Weaknesses5 records

Competitive moat3 records

Key risks1 record

Key highlights7 records

Customer concentration

• Facebookfacebook.com/cann.i.help.au
• LinkedInlinkedin.com/company/cann-i-help
• Instagraminstagram.com/cann.ihelp

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Cann I Help