CAP EMPLOI 11

What CAP EMPLOI 11 does

Cap emploi 11 is a French specialized employment placement organization (Organisme de Placement Spécialisé — OPS) operating under delegated public service mandate to support job seekers with disabilities and employers in the Aude department (department 11). It is managed by Association Défi 11, a non-profit (loi 1901) founded in 1999, and operates as part of the national Cap emploi network of 98 offices. The organization runs five physical locations — headquarters in Carcassonne, an antenna in Narbonne hosted by the CCI, and permanent locations in Limoux, Lézignan-Corbières, and Castelnaudary — and is integrated with France Travail branches via the Lieu Unique d'Accompagnement (LUA) framework. Services are delivered free of charge to both job seekers (RQTH/AAH beneficiaries, employed persons at risk, ESAT-to-ordinary transitions) and private and public employers. Association Défi 11 employs 32 staff working within the Cap emploi 11 service, including employment advisors, maintenance advisors, employer-relations consultants, and administrative roles under Director Pascale Garcia.

The service portfolio is unified across two poles: Accompagnement vers l'emploi (recruitment support, CV/interview coaching, training access, employer matching) and Accompagnement dans l'emploi / Maintien dans l'emploi (job retention, workplace adaptations, reclassification). Online tools include a job-offer posting platform, CV database, maintenance reporting form, candidate workshop booking, and event submission — built on standard web technologies without proprietary AI or matching engines. Distribution is omnichannel: direct in-person advisory, France Travail co-location, employer outreach, plus active social media (Facebook, LinkedIn, Instagram, YouTube, X) and an event calendar of job datings and sector-specific employer connection sessions.

Cap emploi 11 is publicly funded through the French State (DGEFP/DREETS), Agefiph, FIPHFP, and France Travail; it has no commercial revenue stream and is not a market-priced business. 2024 operating results (per the published activity report) include 1,525 job placements, 488 maintenance services opened, 180 successful job retentions with an 85% success rate, an 89.6% job-seeker satisfaction rate, and 1,776 long-term disabled job seekers (DEBOE) supported against a target of 1,674. Strategic partners include Enedis and La Poste Groupe (recruitment of technicians and mail carriers via apprenticeship contracts), Résidence de la Malepère, Institut St Joseph, and APAJH, alongside institutional partners MDPH, CARSAT, CPAM, Agefiph, FIPHFP, and the national Cheops federation.

Name

CAP EMPLOI 11

Legal name

Association Défi 11

Website

https://capemploi-11.com

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

11–50 employees

Short description

Cap emploi 11 is a French public-service specialized placement organization (OPS) that helps people with disabilities find and retain employment in the Aude department, serving 1,776 job seekers and hundreds of employers in 2024 under free-of-charge mandates funded by the State, Agefiph, FIPHFP, and France Travail.

Ownership category

akta.pro rank

Product category

Disability Employment Services

NAICS

Vocational Rehabilitation Services (6243), Employment Placement Agencies (561311)

SIC

Services-Employment Agencies (7361), Services-Social Services (8300)

akta.pro primary industry

Employment & Job Readiness Support Services (BPAGAEAJ)

Keywords

• Disability employment services
• Specialized job placement
• Vocational rehabilitation
• Employment retention support
• Disability recruitment

Headquarters

HQ city

Carcassonne

HQ country

France

HQ region

Europe

Offices5 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Technology or R&D, Others

Revenue model

1. Public Service Funding: Cap emploi 11 operates as a delegated public employment service (mission de service public de l'emploi). Funding is provided by the French State (DGEFP/DREETS), Agefiph, FIPHFP, and France Travail. Services are provided free of charge to both job seekers and employers as part of the public employment service network.

Go-to-market motion3 records

Distribution channels4 records

Marketing channels9 records

Core offering

CAP EMPLOI 11 is a public-service specialised placement organisation (OPS) providing free employment placement, in-employment support, job-retention and employment-maintenance services for people with disabilities across the Aude department. It also advises and supports employers on disability-inclusive recruitment, workplace accommodation and retention of workers with disabilities. All services are delivered free of charge under a state-mandated public employment service mission.

Product overview

CAP EMPLOI 11 is a specialized placement organization (Organisme de Placement Spécialisé - OPS) managed by Défi 11 association since 1999, serving the Aude department in France. The organization operates a unified service portfolio centered on helping people with disabilities find employment, retain jobs, and progress professionally. Core offerings include Accompagnement vers l'emploi (job search support), Accompagnement dans l'emploi (employment support), Maintien dans l'emploi (job retention), and Maintien en emploi (employment maintenance). The platform also provides online job posting and CV submission services integrated with France Travail, a dedicated Centre Ressources Handicap 11 resource center, workshop services for candidates, and a maintenance reporting form for workplace issues. The organization serves job seekers with disabilities, employers (public and private), and partners across the employment and healthcare ecosystem.

Differentiator

Problem solved

Functional benefit

Products and services

• Accompagnement vers l'emploi (pathway to employment) Job-search support for job seekers with disabilities, including career guidance, CV preparation, recruitment support, interview coaching, skills assessment, vocational training access and employer-matching. Targeted at individuals holding RQTH/AAH or equivalent disability recognition in the Aude department.
• Accompagnement dans l'emploi (in-employment support) Support services for employees and employers facing workplace issues related to career evolution, professional transitions and job retention. Targeted at employees with disabilities and their employers across the Aude department.
• Maintien dans l'emploi (job retention) Job-retention service helping workers with disabilities maintain their positions, including workplace adaptations, rehabilitation support and reclassification assistance. In 2024 the service supported 180 successful job retentions with an 85% retention success rate.
• Maintien en emploi (employment maintenance) Employment-maintenance service for workers facing health-related job risks, providing early intervention, workplace adaptation and coordination with occupational-health services. Targeted at employed persons with disabilities at risk of job loss due to health deterioration.
• Centre Ressources Handicap 11 A departmental resource centre fostering professional inclusion of people with disabilities by coordinating territorial stakeholders (employers, training bodies, associations, public agencies). Delivered in the form of themed programmes (e.g., July–August 2026 calendar) and outreach events.
• Ateliers pour candidats (candidate workshops) Workshop programme for job seekers covering interview preparation, CV design, employer-connection sessions (Connexion Talents-Employeurs) and themed events. Targeted at job seekers with disabilities registered with Cap emploi 11 in Aude.

Quantifiable outcome

• 85% job retention success rate for job maintenance interventions
• +2 more outcomes

Named customers6 records

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Twelve partnerships are on record, tiered core and minor.

• Association Défi 11coreOthers · 1 January 1999Association Défi 11 is the managing organization of Cap emploi 11 services. Founded in 1999 as an Équipe Pluridisciplinaire de Suite et de Reclassement (EPSR), it has managed Cap emploi 11 services since the Agefiph label creation in 2000. The association employs 32 staff members and manages all Cap emploi 11 operations in the Aude department.
• Ministry of Labour (Ministère du travail)coreOthersState ministry responsible for labor and employment policy, providing governance and oversight for Cap emploi as part of the public employment service.
• France TravailcoreStrategic or Co-development PartnerFormerly Pôle emploi, France Travail is the national employment service now integrated with Cap emploi through the Lieu Unique d'Accompagnement (LUA) concept, where both services operate in synergy within the same physical locations to serve job seekers with disabilities and employers.
• Cheops (National)coreStrategic or Co-development PartnerConseil National Handicap & Emploi des Organismes de Placement Spécialisés - national federation providing coordination, communication tools, and collective representation for the Cap emploi network across France.
• MDPH de l'AudecoreImplementation/ SI/ Consulting PartnerMaison Départementale des Personnes Handicapées de l'Aude - departmental agency that evaluates disability status and issues recognition documents (RQTH, AAH, etc.) essential for accessing Cap emploi services.
• Préfecture de l'AudeminorOthersPrefectural authority of Aude department, providing institutional oversight and coordination at the local level.
• Département de l'AudeminorOthersDepartmental council of Aude providing institutional representation and support for disability policies at the local level.
• DDETSPPminorOthersDirection Départementale de l'Emploi, du Travail, des Solidarités et de la Protection des Populations - departmental authority overseeing employment and social policies.
• APF France HandicapminorOthersMajor disability advocacy organization providing support, services, and representation for people with disabilities.
• CARSATminorImplementation/ SI/ Consulting PartnerCaisse d'Assurance Retraite et de la Santé au Travail - social security body providing occupational health services and retirement insurance, involved in disability and employment coordination.
• CPAM de l'AudeminorImplementation/ SI/ Consulting PartnerCaisse Primaire d'Assurance Maladie de l'Aude - primary health insurance fund, involved in disability recognition and return-to-work coordination.
• CCI de l'AudeminorOthersChambre de Commerce et d'Industrie de l'Aude - Chamber of Commerce hosting the Cap emploi 11 antenna in Narbonne premises.

Scale indicators11 records

Recent moves13 records

Expansion highlights4 records

Others

• Agefiph: Agefiph is the French association that manages the dedicated fund for professional integration of people with disabilities in the private sector. It created the Cap emploi label, funds Cap emploi 11, and operates complementary direct services to employers — making it a key ecosystem counterpart rather than a direct competitor.
• FIPHFP: Fonds pour l'Insertion des Personnes Handicapées dans la Fonction Publique is the counterpart to Agefiph for the public sector, funding Cap emploi 11 and operating its own employer support programs. It is an institutional funding and ecosystem partner rather than a direct competitor.

Broad incumbents

• ManpowerGroup France: ManpowerGroup is one of the largest broad-scope staffing and employment service firms in France. While operating commercially rather than as a public-service organization, it serves employer recruitment needs that overlap with the employer-relations side of Cap emploi 11's mandate.
• Randstad France: Randstad is a global staffing leader with substantial French operations. Like Adecco and ManpowerGroup, it competes for employer recruitment spend and has developed disability-inclusion initiatives, making it an adjacent broad incumbent comparable on the employer-services dimension.
• France Travail (formerly Pôle emploi): France Travail is the French national employment service that operates alongside Cap emploi 11 under the LUA (Lieu Unique d'Accompagnement) integrated service model. While broader in scope (general employment rather than disability-specialized), it is the closest large-scale public employment counterpart and increasingly overlaps operationally.
• Adecco France: Adecco operates one of France's largest commercial staffing and recruitment networks. It competes with Cap emploi 11 for general employer-recruitment relationships and has a dedicated disability-inclusion program, making it a broad incumbent overlapping on the employer-recruitment side of the value chain.

Emerging players

• Hanploi: Hanploi is a France-based digital job board and recruitment platform specialized in connecting employers with disabled candidates. While operating as a commercial digital platform rather than a public-service OPS, it competes for the same employer-recruitment value proposition and disabled-candidate pipeline as Cap emploi 11.

Direct peers

• Cap emploi national network (Cheops): The national Cap emploi network of 98 specialized placement organizations coordinates the methodology and brand under which Cap emploi 11 operates. It is the directly comparable organizational template — same mandate, services, and regulatory framework — providing the clearest operational benchmark.
• APEC: Association Pour l'Emploi des Cadres manages executive and managerial placement in France under a delegated public-interest mandate. Although focused on a different candidate segment (cadres), APEC is structurally analogous to Cap emploi 11: a French association operating a delegated public employment service mission.

Regional players

• MDPH de l'Aude (and national MDPH network): Maison Départementale des Personnes Handicapées de l'Aude issues the disability recognition documents (RQTH, AAH) that gate access to Cap emploi 11 services. It operates at the departmental level on disability matters and is a critical upstream referral source rather than a service competitor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/Capemploi11
• YouTubeyoutube.com/@capemploi11
• Facebookfacebook.com/capemploiaude
• LinkedInlinkedin.com/company/cap-emploi-11
• Instagraminstagram.com/capemploi11

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about CAP EMPLOI 11