Valley Vets Limited

What Valley Vets Limited does

Valley Vets Limited operates a single-site 24/7 veterinary hospital in Gwaelod-y-Garth, Cardiff, United Kingdom, providing routine, emergency, and specialist veterinary care to pet owners across Cardiff and South Wales. Established in the 1940s, the practice pioneered the UK's first 24/7 emergency veterinary service in the 1990s and opened its current purpose-built hospital facility in 2019, which houses six operating theatres, two x-ray suites, a CT scanner, endoscopy and ultrasound equipment, a dental suite, a hydrotherapy room with underwater treadmill, and dedicated exotic-pet wards. The hospital is also a referral destination for approximately 40 surrounding veterinary practices for exotic medicine, rehabilitation, hydrotherapy, and outpatient CT imaging.

The company operates three product lines through sub-brands: Valley Exotics (specialist care for rabbits, birds, reptiles, and small mammals, led by EBVS European Veterinary Specialists in Zoological Medicine), Valley Rehabilitation (hydrotherapy, physiotherapy, electrotherapy, thermotherapy, and acupuncture), and its core 24/7 emergency and routine hospital service. Additional service modules include general veterinary care, neutering, vaccinations, microchipping, dental work, orthopaedics, keyhole spays, pain management, neurological care, end-of-life care, and a Pet Blood Bank donor point.

Revenue is generated through unit-priced consultations and procedures (£67.50 standard consultation, £275+ emergency consultation, £139–£415 neutering, £145/day hospitalisation), prescription medication sales, and a recurring Pet Health Plan subscription (£13–£30.50/month for preventative care). The practice is wholly owned by VetPartners Practices Limited (registered in England, company number 10084952), a UK veterinary group, and functions as an operating entity within that network. Customer segments are split between direct-to-consumer pet owners and B2B referring veterinary practices, with marketing conducted primarily through the practice website, phone contact, and referral relationships.

Name

Valley Vets Limited

Legal name

VetPartners Practices Limited T/A Valley Vets

Website

https://cardiffvets.com

Company type

Private

Founded year

1940

Operating status

Operating

Headcount range

11–50 employees

Short description

Valley Vets Limited operates a 24/7 veterinary hospital in Cardiff, UK, providing routine, emergency, and specialist care (including exotic pets, rehabilitation, and CT imaging) to pet owners across South Wales and as a referral destination for ~40 local practices, owned by VetPartners Practices Limited.

Ownership category

akta.pro rank

Product category

Veterinary Healthcare Services

NAICS

Veterinary Services (54194)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro industry

PRIMARYHLAMAAAA

General Practice Veterinary Clinics (Wellness & Primary Care)

Healthcare & Life Sciences/Veterinary & Animal Health/Veterinary Clinical Services (Companion Animal)

SECONDARYHLAMAAAD

Urgent Care Veterinary Clinics (Non-ER)

Healthcare & Life Sciences/Veterinary & Animal Health/Veterinary Clinical Services (Companion Animal)

SECONDARYHLAMAAAH

Exotic Companion Animal Veterinary Clinics (Birds/Reptiles/Small Mammals)

Healthcare & Life Sciences/Veterinary & Animal Health/Veterinary Clinical Services (Companion Animal)

Keywords

• Veterinary hospital services
• Emergency pet care
• Exotic animal medicine
• Pet rehabilitation therapy
• Veterinary diagnostic imaging

Headquarters

HQ city

Cardiff (Gwaelod-y-Garth)

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Marketing or Sales

Revenue model

1. Veterinary Consultations: Fees for consultations with veterinary surgeons, including initial consultations, repeat consultations, and urgent consultations on Sundays and bank holidays.
2. Surgical Procedures: Revenue from spay, castration, and other surgical procedures with associated costs for anaesthesia, monitoring, pain relief and post-operative care.
3. Emergency Services: 24/7 emergency veterinary services with higher out-of-hours fees. Emergency consultation starts from £263-£275.
4. Pet Health Plans: Monthly subscription plans for preventative healthcare including vaccinations, parasite treatments, check-ups and discounts on services. Plans range from £13-30.50 per month.
5. Medications and Products: Sale of prescription medications, pet products, and supplements. Repeat prescriptions available with 3 business days notice.
6. Rehabilitation Services: Hydrotherapy, physiotherapy, electrotherapy and other rehabilitative treatments for pets.
7. Diagnostic Imaging: CT scanning services with specialist reporting, including outpatient referral service for other veterinary practices.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

Valley Vets Limited operates a 24/7 veterinary hospital in Cardiff providing emergency pet care, routine consultations, vaccinations, neutering, dental care, surgeries (including orthopaedic and exotic), advanced diagnostic imaging (CT, x-ray, ultrasound, endoscopy), and specialist rehabilitation (hydrotherapy, physiotherapy, electrotherapy). The practice also delivers exotic pet medicine through its Valley Exotics sub-brand, accepts referrals from approximately 40 local veterinary practices, and runs a preventative Pet Health Plan subscription for dogs, cats, and rabbits.

Product overview

Valley Vets Limited operates as a single-site veterinary hospital offering a unified portfolio of services centered around its 24/7 hospital in Gwaelod-y-Garth, Cardiff. The core offering is the Valley Vets Hospital providing round-the-clock emergency and routine care, supported by specialized sub-brands: Valley Exotics (dedicated exotic pet service) and Valley Rehabilitation (hydrotherapy and physiotherapy). Additional service modules include outpatient CT scanning, veterinary referrals, and a Pet Health Plan subscription. The practice has been established since the 1940s and pioneered the UK's first 24/7 emergency service in the 1990s. As part of the VetPartners group, the hospital offers comprehensive diagnostics, surgeries, and specialist services from a single location with advanced facilities including CT scanner, hydrotherapy treadmill, and multiple operating theatres.

Differentiator

Problem solved

Functional benefit

Brands

• Valley Exotics: Dedicated exotic pets service offering care for exotic pets, rabbits, birds, and reptiles with specialized facilities and expertise.
• Valley Rehabilitation

Products and services

• Valley Vets Hospital (24/7 Veterinary Hospital)
• Valley Exotics
• Valley Rehabilitation
• Outpatient CT Scanning Service
• 24/7 Emergency Veterinary Service
• Veterinary Referral Service
• Pet Health Plan
• General Veterinary Services

Quantifiable outcome

• First practice in Wales to achieve Rabbit Welfare Association and Fund gold status
• +1 more outcomes

Named customers2 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

One partnership is on record.

• VetPartners Practices LimitedcoreOthersValley Vets is owned and operated by VetPartners Practices Limited, a respected network of veterinary practices across the UK. VetPartners provides group benefits including training programmes, certificate study support, employee benefits, and quality accreditation through the Royal College of Veterinary Surgeons' Practice Standards Scheme.

Scale indicators3 records

Recent moves7 records

Expansion highlights4 records

Broad incumbents

• VetPartners: Valley Vets' own parent group; comparable as a UK-wide multi-site veterinary operator with shared back-office, training and accreditation infrastructure underpinning the practice.
• CVS Group: UK-listed veterinary services group operating practices and referral hospitals; comparable as a broad incumbent with capacity to launch competing specialty services in the region.
• Linnaeus: UK veterinary group focused on referral hospitals and primary care; comparable as a specialty-referral incumbent with similar hospital infrastructure footprint.
• Medivet: Large UK veterinary group with multiple clinics and hospitals; comparable as a corporate-backed multi-site operator competing for the same South Wales pet-owner segment.
• IVC Evidensia: Pan-European veterinary group operating a wide network of practices and referral hospitals; comparable as a large consolidator that could expand into South Wales and challenge Valley Vets' referral relationships.

Direct peers

• Animal Trust: UK veterinary group operating affordable, high-volume clinics; comparable primary-care competitor that pressures Valley Vets' general practice and routine surgical pricing.
• Village Vet: Multi-site London veterinary group offering general practice, emergency and specialty care; comparable in combining general practice with extended hospital services under one brand.
• Vets Now: UK-wide emergency and out-of-hours veterinary provider offering 24/7 critical care; directly comparable on the emergency/hospitalization dimension that defines Valley Vets' flagship 24/7 service.
• Paragon Veterinary Referrals: UK specialist referral hospital providing advanced diagnostics, surgery and rehabilitation; mirrors Valley Vets' positioning as a specialty referral hub serving referring practices.
• Dick White Referrals: Large UK multi-specialty referral hospital; comparable in delivering specialist referral services (imaging, surgery, internal medicine) to surrounding first-opinion practices, just as Valley Vets does for South Wales.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/valley-vets-limited

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Valley Vets Limited