Caritas Ulm-Alb-Donau

What Caritas Ulm-Alb-Donau does

Caritas Ulm-Alb-Donau is a regional division of the Caritasverband der Diözese Rottenburg-Stuttgart e.V., a Catholic welfare association, delivering free or low-cost social services to residents of the city of Ulm and the Alb-Donau-Kreis district in Baden-Württemberg, Germany. The organization operates from approximately 11 locations and employs roughly 100 staff spanning social workers, psychologists, social educators, and administrative professionals. Its service portfolio covers general social counseling, family and life counseling, migration and refugee support, addiction counseling (including MPU preparation), homelessness services, the Tagesstätte day facility, unemployment counseling (Arbeitslosenberatungszentrum plus the TOP, QualiAss, and BeJuga projects), domestic violence support, disability outreach (Club Körperbehinderte), senior visiting services, the Mehrgenerationenhaus Eichbergtreff community center, the QuartiersProjekt am Wenzelstein neighborhood project, the TÜRÖFFNER church housing initiative, energy debt assistance, and a corporate social counseling line (cariwork). It coordinates 25 organized neighborhood assistance groups and a volunteer pipeline that includes youngcaritas for ages 13–27.

The technology footprint is non-proprietary and limited to standard web infrastructure: a CMS-based website, the national Deutscher Caritasverband online counseling platform, Google Analytics, Google Maps, YouTube embeds, an Eye-Able accessibility tool, and the BFS-Net donation processing platform from Bank für Sozialwirtschaft. No custom software, AI systems, or APIs are disclosed.

The business model is a non-profit welfare funding stack. Approximately 51% of revenue comes from public sources (EU, federal ministries, the state of Baden-Württemberg, Jobcenter Alb-Donau, Stadt Ulm), 37% from the parent diocesan Caritasverband, 8% from other subsidies, and 4% from donations. Total annual turnover is approximately EUR 6.2 million, with roughly 75% absorbed by personnel costs. Services are delivered free of charge to end users, with a small number of fee-based exceptions such as the MPU preparation course (EUR 750 per participant) and individual MPU counseling (EUR 100 per session). The customer base spans individual end users across at least nine social segments plus a small B2B line through cariwork, which has publicly disclosed only one enterprise client (UZIN UTZ). A planned merger with the Caritas region Biberach-Saulgau in January 2026 will extend the service territory.

Name

Caritas Ulm-Alb-Donau

Legal name

Caritas Ulm-Alb-Donau

Website

https://caritas-ulm-alb-donau.de

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Caritas Ulm-Alb-Donau is a Catholic non-profit regional welfare organization providing free social counseling and support services — including family, migration, addiction, homelessness, unemployment, and disability programs — to residents of Ulm and Alb-Donau-Kreis in Germany, funded through public, church, and donor sources.

Ownership category

akta.pro rank

Product category

Non-profit Social Welfare Services

NAICS

Community Housing Services (62422), Community Food and Housing, and Emergency and Other Relief Services (6242), Emergency and Other Relief Services (624230), Religious, Grantmaking, Civic, Professional, and Similar Organizations (813)

SIC

Services-Social Services (8300), Services-Health Services (8000)

akta.pro primary industry

Housing Assistance & Homeless Services (BPAGAEAB)

akta.pro secondary industries

Homelessness Prevention, Shelter & Supportive Housing Services (BPAIANAC), Refugee & Immigrant Support Services (BPAGAEAI), Domestic Violence & Abuse Support Services (BPAGAEAD), Disability Services & Independent Living Support (BPAGACAG), Mental Health & Crisis Support Services (BPAGACAD)

Keywords

• Social welfare services
• Family counseling
• Homelessness assistance
• Addiction counseling
• Migration support

Headquarters

HQ city

Ulm

HQ country

Germany

HQ region

Europe

Offices9 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others, Marketing or Sales

Revenue model

1. Social welfare services delivery: Caritas Ulm-Alb-Donau operates as a non-profit welfare organization delivering social services free of charge to clients. Revenue is generated through a mixed public-church-donor funding model rather than client fees. Annual total turnover is approximately EUR 6.2 million, comprised of: 51% public funds, 37% church own funds, 8% other subsidies, and 4% donations. Additionally, certain specific programs generate fee revenue (e.g., MPU preparation course at EUR 750 per participant).

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Caritas Ulm-Alb-Donau is a regional Catholic welfare organization that delivers free social counseling, crisis intervention, and community support services across Ulm and the Alb-Donau-Kreis in Germany. It operates 11 locations with approximately 100 staff providing services including unemployment counseling, homelessness assistance, addiction therapy, family and life counseling, migration support, domestic violence support, disability services, housing initiatives, and a corporate social counseling offering (cariwork). The organization is funded primarily through public funds, church contributions, and donations, with only a small share of fee-based services.

Product overview

Caritas Ulm-Alb-Donau is a regional division of the Caritasverband der Diözese Rottenburg-Stuttgart e.V., operating as a Catholic social welfare association providing comprehensive social services across the Ulm and Alb-Donau-Kreis region. The organization operates a diverse portfolio of approximately 30+ distinct service offerings structured as a platform of interconnected counseling and assistance programs rather than a unified product. Core services include online counseling, neighborhood assistance networks, general social counseling, unemployment counseling (TOP, QualiAss, BeJuga), migration counseling, addiction services, homelessness assistance, family and life counseling, domestic violence support, disability services (Club Körperbehinderte), and senior care initiatives. Key programs include cariwork (corporate social counseling), the TürÖFFNER housing initiative, energy debt assistance, and neighborhood projects like QuartiersProjekt am Wenzelstein and Mehrgenerationenhaus Eichbergtreff. The organization also coordinates volunteer engagement and accepts financial and material donations through integrated payment processing. Services are delivered across eleven locations with approximately 100 employees, funded through public subsidies (51%), church funds (37%), other grants (8%), and donations (4%).

Differentiator

Problem solved

Functional benefit

Brands

• cariwork: Betriebliche Sozialberatung (Corporate Social Counseling) - workplace support service for companies
• BeJuga
• LebensFaden
• cariTALK
• TürÖFFNER
• Grünfinder
• Club Körperbehinderte und ihre Freunde

Products and services

• Online-Beratung (Digital Counseling) Digital counseling platform enabling clients to anonymously and securely contact various counseling services including general social counseling, migration, addiction, family, and crisis support. Operated in partnership with Deutscher Caritasverband e.V.
• Allgemeine Sozialberatung (General Social Counseling) General social counseling addressing personal and family crises including separation, debt, financial emergencies, and social rights questions. Provides support with authorities, employers, and other institutions. Targeted at individuals and families in the Ulm and Alb-Donau-Kreis region.
• Arbeitslosenberatungszentrum (Unemployment Counseling Center) Unemployment counseling center for people receiving Bürgergeld (citizen's income) from Ulm and Alb-Donau-Kreis. Offers application assistance, job search support, PC room access, and referrals to further assistance.
• TOP - Teilhabe Orientierung Partizipation Weekly group program and individual coaching for long-term unemployed. Includes stabilization of living conditions, removal of employment barriers, development of future perspectives, and health stabilization over 6 months. AZAV-accredited.
• QualiAss - Assistierte Qualifizierung Supported qualification program for long-term unemployed, providing counseling and social pedagogical support before, during, and after training to help participants complete qualifications and enter employment.
• BeJuga - Brückenbau Employment support project for families, single parents, and their children in Alb-Donau-Kreis receiving Bürgergeld. Combines employment promotion with youth welfare support to develop future perspectives.
• Wohnungslosenhilfe (Homeless Assistance) Homeless assistance services including day center with meals and hygiene facilities, professional counseling, accommodation referrals, cold weather protection (Ulmer Nester, Posthalle), and supported housing. Targeted at homeless and housing-vulnerable individuals in Ulm and Alb-Donau-Kreis.
• TürÖFFNER - Kirchliche Wohnrauminitiative Church housing initiative searching for unused affordable housing in Ulm and Alb-Donau for people in difficult life situations. Offers landlords support services and social pedagogical accompaniment of tenancies.
• Psychosoziale Beratungs- und Behandlungsstelle für Suchtkranke Outpatient addiction counseling and treatment center for people with alcohol, medication, tobacco, eating disorders, gambling, and shopping addictions. Includes MPU preparation courses, therapy, and aftercare.
• MPU Preparation Course Fee-based MPU (Medical-Psychological Assessment) preparation course and individual counseling sessions, supporting clients preparing for the medical-psychological assessment needed for driver's license reinstatement.
• Psychologische Familien- und Lebensberatung Psychological family and life counseling offering support for couples in crisis, separation situations, individual and group programs for children and parents. Includes PaarTage seminars and Erziehungsberatung.
• Schwangerschafts- und Familienberatung Comprehensive pregnancy and family counseling offering personal consultation, concrete help, and long-term support before, during, and up to three years after birth. Includes maternity guidance and early childhood support.
• Frühe Hilfen (Early Childhood Support) Support, accompaniment, and counseling services for pregnant women and parents with children aged 0-3 years. Part of the federal Stärke program for early childhood support.
• Fachberatungsstelle Häusliche Gewalt und Frauen- und Kinderschutzhaus Specialized counseling center for domestic violence with shelter services for women and children in Alb-Donau-Kreis. Provides protection, counseling, and support for victims of violence, threats, and coercion.
• Migrationsberatung (Migration Counseling) Migration counseling for adults answering questions about German language learning, housing, employment, and childcare. Welcomes newcomers to Germany with comprehensive integration support.
• Traumatherapie für Kinder und Jugendliche mit Fluchterfahrung Trauma therapy services for refugee children and unaccompanied minors from Ulm, Alb-Donau-Kreis, and neighboring districts. Includes individual and group counseling, interpreter-supported sessions, and therapeutic reports.
• Club Körperbehinderte und ihre Freunde Contact and counseling center for people with disabilities, relatives, and interested parties. Offers meeting opportunities, group activities, leisure trips, and open gatherings for social inclusion.
• Initiative LebensFaden (Advance Care Planning) Advance care planning initiative helping adults aged 18+ understand and prepare for potential illness and emergency situations. Provides information on living wills, power of attorney, and care directives.
• Betriebliche Sozialberatung cariwork Corporate social counseling service helping companies support employees during personal crises. Helps maintain employee performance, health, and motivation through professional intervention. Sold to employer clients as an employee benefit.
• Energie- und Stromsparcheck Ulm (ESSC) Energy and electricity savings check service for low-income residents of Ulm. Includes home visits measuring consumption, practical tips, and free energy-saving equipment (LEDs, power strips, water-saving showerheads).
• Energiebeihilfen (Energy Cost Subsidies) Energy cost subsidies for private households in Ulm or Alb-Donau-Kreis with low to moderate income affected by rising energy prices. Provides up to 1,000 EUR for regular cases, up to 3,000 EUR for hardship cases.
• Nachbarschaftshilfe (Organisierte Nachbarschaftshilfe) Neighborhood assistance network in Dekanat Ehingen-Ulm comprising 25 organized neighborhood help groups coordinated by local volunteer coordinators. Provides practical household assistance, accompaniment to appointments, and respite care for caregivers at socially equitable fees.
• Besuchsdienste (Visiting Services) Visiting services for isolated individuals, including birthday visits by parish members, regular social visits, gaming, conversation, errand running, and medical appointment accompaniment. Provided through local church communities.
• QuartiersProjekt am Wenzelstein Neighborhood project in Ehingen focused on co-designing living environments with residents. Includes children's and youth work, parent-child meetings, senior programs, lunch service, and open office hours.
• Mehrgenerationenhaus Eichbergtreff Multi-generational house in Ulm's Böfingen district offering diverse opportunities for encounter and counseling. Includes Café mit Herz, repair café, learning support, and group sessions.
• Ehrenamt / Freiwilligenberatung (Volunteer Consulting) Volunteer consulting and engagement coordination service helping individuals find suitable volunteer positions. Includes youngcaritas program for young volunteers aged 13-27 and monthly consultation meetings.
• cariTALK - Vorsorge und Du Online event series providing free monthly webinars on advance care planning topics including living wills, power of attorney, and care directives. Organized with CaritasStiftung and other partners.
• Gleichgewicht - Beratungsstelle für belastendes Essverhalten Specialized counseling for people with compulsive eating behaviors and their relatives, offering professional support and guidance.
• Echt stark! - Gruppenangebot für Kinder psychisch kranker Eltern Group program for children and adolescents with mentally ill parents, providing age-appropriate answers in a protected setting. Includes 9 group meetings to strengthen self-esteem and relieve guilt feelings.
• TRAMPOLIN! - Gruppenangebot für Kinder von suchtkranken Eltern Free group program for children aged 8-12 with addicted parents, following the TRAMPOLIN concept. Provides protected space for age-appropriate answers, peer connections, and self-esteem strengthening over 9 weekly sessions.
• Schluss jetzt! - Gruppenangebot für Eltern in Trennungssituationen Group program for parents undergoing separation situations, offered in collaboration with Katholische Erwachsenenbildung Ulm. Five evening sessions covering experiences, feelings, and future planning for separated parents and their children.

Named customers1 record

Segments9 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

Partnerships

Ten partnerships are on record, tiered core and minor.

• UZIN UTZcoreStrategic or Co-development PartnerCorporate partnership for Betriebliche Sozialberatung (cariwork). Caritas provides occupational social counselling services to UZIN UTZ employees. After a positive two-and-a-half-year pilot, the programme has been extended, representing one of the organization's flagship corporate counselling contracts.
• Diakonieverband Ulm/Alb-DonaucoreStrategic or Co-development PartnerCooperation partner in running the Psychosoziale Beratungs- und Behandlungsstelle für Suchtkranke und deren Angehörige (psychosocial addiction counselling and treatment centre). Both Caritas and Diakonie jointly operate this service, combining Protestant and Catholic welfare expertise.
• Zukunft FamilieminorStrategic or Co-development PartnerCaritas Ulm-Alb-Donau holds the management (Geschäftsführung) of the Arbeitsgemeinschaft of 25 organized neighbourhood assistance groups, acting as the link between the specialist association 'Zukunft Familie' (based in Stuttgart) and the local neighbourhood groups.
• Katholisches Dekanat Ehingen-UlmcoreStrategic or Co-development PartnerJoint initiator of the TürÖFFNER church housing initiative, created to find affordable housing for people in difficult life situations. The initiative aims to create long-term rental relationships and provides social-pedagogical support to landlords and tenants.
• Behandlungszentrum für Folteropfer Ulm (bfu-ulm / Reha Verein Ulm)minorImplementation/ SI/ Consulting PartnerKooperationspartner for the trauma therapy programme for refugee children and adolescents. The bfu-ulm provides specialist treatment centre services as a referral and collaborative partner for this programme.
• Evangelische Reformationsgemeinde and multiple Catholic parishes (Heilig Geist, Mariä Himmelfahrt, St. Elisabeth)minorStrategic or Co-development PartnerJointly organized Besuchsdienst (visiting service) for isolated individuals in the Ulmer Westen area, combining Protestant and Catholic parish resources to provide companionship and practical support.
• Internationaler Dolmetscherdienst UlmminorImplementation/ SI/ Consulting PartnerInterpreter service referral partner used to arrange professional interpreters for counselling sessions where clients do not have sufficient German language skills.
• Kreuzbund Ulm and Freundeskreis Ulm (self-help groups)minorStrategic or Co-development PartnerLocal self-help groups for people with addiction and their relatives, integrated into the broader addiction counselling ecosystem offered by Caritas.
• Kinderstiftung Ulm/Donau-IllerminorStrategic or Co-development PartnerCaritas Ulm-Alb-Donau provides the management (Geschäftsführung) for this children's foundation, integrating it into the Caritas-Zentrum Ulm location.
• Caritasverband der Diözese Rottenburg-Stuttgart e.V. (parent organization)coreOthersCaritas Ulm-Alb-Donau is a regional subdivision (Gliederung) of the Diocesan Caritas Association, which is registered in the Stuttgart Vereinsregister (VR 2342) and represented by a three-member board (Pfarrer Oliver Merkelbach, Dr. Annette Holuscha-Uhlenbrock, Matthias Fenger). The parent organization provides strategic oversight, funding, and network resources.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Malteser Hilfsdienst e.V. Catholic-affiliated welfare and emergency relief organisation providing social services, migration support, and elderly care across Germany — comparable in faith-based identity and service breadth.
• Paritätischer Wohlfahrtsverband Baden-Württemberg: Confessionally neutral umbrella welfare association with the same funding model (public + member contributions) and a comparable mix of counselling, social, and self-help services across the region.
• Caritasverband der Diözese Rottenburg-Stuttgart e.V. Parent and umbrella body for Caritas Ulm-Alb-Donau, operating ~1,900 facilities statewide with ~1,500 employees. Comparable as the broader diocesan welfare operator that defines the strategic and funding framework for the subject.
• AWO Bezirksverband Württemberg: Arbeiterwohlfahrt regional body with a comparable welfare service portfolio (counselling, housing, migration, family services) across Baden-Württemberg — a direct cross-confessional peer in the Freie Wohlfahrtspflege.
• Deutsches Rotes Kreuz (DRK) Kreisverband Ulm: German Red Cross regional chapter providing emergency relief, social services, and homelessness support in the same Ulm geography — directly comparable as a welfare peer with overlapping mission and funding model.
• Deutscher Caritasverband e.V. National Caritas federation providing the Online-Beratung platform that Caritas Ulm-Alb-Donau uses. Comparable as the national umbrella and digital infrastructure provider for the subject's services.
• Johanniter-Unfall-Hilfe e.V. Major welfare organisation running social and emergency programmes (youth, elderly, migration, mental health) with a regional structure analogous to Caritas Ulm-Alb-Donau.

Direct peers

• Diakonieverband Ulm/Alb-Donau: Protestant counterpart welfare organisation operating in the same Ulm/Alb-Donau region. The two even jointly operate the Psychosoziale Beratungs- und Behandlungsstelle für Suchtkranke, making it the closest direct peer in scale, geography, and service mix.
• Sozialdienst katholischer Frauen (SkF) e.V. Catholic social services association with the same faith-based identity, focused on women, families, and people in crisis — directly comparable as a Catholic welfare peer providing counselling, housing, and domestic violence services.

Others

• Karlsruhe Sozialdienst (example regional welfare peer): Comparable regional Catholic/Protestant welfare organisations in other Baden-Württemberg cities that operate under the same public funding framework and offer similar counselling and housing programmes — useful as benchmark peers for regional welfare economics.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/Caritasulmalbdonau
• Instagraminstagram.com/caritasuad
• LinkedInlinkedin.com/company/caritas-ulm-alb-donau

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Subsidiaries8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Caritas Ulm-Alb-Donau