Carn to Coast Health Centres

What Carn to Coast Health Centres does

Carn to Coast Health Centres is an NHS GP partnership operating four surgery sites in the Camborne-Pool-Redruth area of Cornwall, formed via the October 2015 merger of Pool Health Centre and Homecroft Surgery and expanded in April 2018 with Trevithick Surgery. It serves over 29,000 registered NHS patients with a multidisciplinary clinical team of 24 GPs, nurse practitioners, paramedics, clinical pharmacists, mental health practitioners, social prescribers, frailty matron and practice nurses, and handles roughly 7,200 patient consultations per month and over 64,000 prescriptions per month (May 2025).

The practice is built around the Klinik AI-supported online triage system (third-party) as the primary inbound patient contact channel, supplemented by the NHS App for repeat prescriptions, appointment booking and medical record access, the NHS Electronic Prescription Service for pharmacy routing, the Devon and Cornwall Care Record and Summary Care Record for shared clinical data, and Iron Mountain for paper record digitisation. Core services include GP consultations, chronic disease management clinics (asthma, COPD, CHD, diabetes), clinical pharmacy, mental health services, minor surgery, travel health advice, home visits and extended-hours appointments; ancillary lines cover a Homecroft dispensary, Research Active Practice participation with the NIHR, and an approved GP training programme.

Revenue is dominated by the NHS General Medical Services (GMS) contract supplemented by Primary Care Network (North Kerrier West) ARRS reimbursement for additional roles. Secondary income comes from fee-based non-NHS services (HGV/PSV medicals £130, sick notes £20–£70, private reports £40–£130, private prescriptions £20) and dispensary margin for rural patients. The partnership is owned by eight Clinical Partners and two Managing Partners, with no parent company, external investment or private equity involvement disclosed.

Name

Carn to Coast Health Centres

Legal name

Carn to Coast Health Centres

Website

https://carntocoast.co.uk

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

11–50 employees

Short description

Carn to Coast Health Centres is an NHS GP partnership operating four surgery sites in the Camborne-Pool-Redruth area of Cornwall, serving over 29,000 registered patients with multidisciplinary primary care, an AI-powered Klinik triage system, and NHS digital integrations for prescriptions and records.

Ownership category

akta.pro rank

Product category

Primary Healthcare / NHS General Practice

NAICS

Offices of Physicians (62111), Offices of Physicians (6211)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

24/7 On-Demand Urgent Care Virtual Visit Platforms (HLALAJAA)

Keywords

• Primary care services
• NHS GP practice
• Chronic disease management
• Prescription dispensing
• General medical services

Headquarters

HQ city

Pool, Redruth

HQ country

United Kingdom

HQ region

Europe

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. NHS General Medical Services Contract: Core NHS funding for providing general medical services to registered patients. The practice operates under the NHS GMS contract covering essential services (asthma/COPD, coronary heart disease, diabetes), additional services (antenatal care, blood pressure checks, cervical smears, childhood immunisations, minor surgery, vaccinations), and enhanced services including extended hours and research participation.
2. Private Non-NHS Services: Fee-based private medical services not covered by the NHS contract including private medicals (HGV/PSV/taxi driver medicals at £130, insurance medicals, adoption/fostering medicals), private sick notes (£20-£70), holiday cancellation forms (£40-£70), medical reports (£40-£130), and private prescriptions (£20). These services are charged to cover GP time and expenses as NHS funding does not cover non-NHS work.
3. Prescription Processing and Dispensary: The practice operates a dispensary at Homecroft Surgery for patients living more than one mile from a pharmacy. While NHS prescriptions are free for exempt patients, the practice processes over 64,000 medications monthly and manages the Electronic Prescription Service sending prescriptions directly to nominated pharmacies.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels5 records

Core offering

Carn to Coast Health Centres is an NHS GP partnership delivering primary medical care to over 29,000 registered patients through four surgery sites in the Camborne-Pool-Redruth area of Cornwall. Core offerings include GP and nurse practitioner consultations, chronic disease management clinics, clinical pharmacy reviews, mental health support, dispensary services, repeat prescriptions, travel health advice, minor surgery, home visits, and extended-hours appointments, alongside fee-based private non-NHS services such as HGV/PSV medicals and private certificates. Patient access is routed through the Klinik AI-powered online triage system with integration into NHS App, Electronic Prescription Service, and shared regional care records.

Product overview

Carn to Coast Health Centres is a 9-partner GP partnership serving over 29,000 patients across four surgery sites in Cornwall. The practice operates a unified primary care model built around its AI-powered Klinik Online Consultation Platform as the central hub for patient access. Core services include GP consultations, nurse practitioner appointments, repeat prescriptions via NHS App, clinical pharmacy, mental health services, and chronic disease management clinics. The practice offers extended hours appointments, home visits, minor surgery, and a dispensary service. Additional services include a Research Active Practice programme, GP Training placements, and a Patient Participation Group. All services integrate with NHS digital systems including the NHS App, Electronic Prescription Service, Summary Care Record, and Devon and Cornwall Care Record.

Differentiator

Problem solved

Functional benefit

Products and services

• GP Consultations General medical consultations provided by GP partners and registrars for new issues, routine follow-ups, and same-day urgent appointments. Open to all NHS-registered patients in the Camborne-Pool-Redruth catchment area.
• Nurse Practitioner Services Acute illness and nurse practitioner consultations for same-day appointments treating infections, rashes, and common conditions. Provided by four named nurse practitioners (Karen Jenkin, Justine Smith, Nancy Dickson-Fisher, Sue Rogers).
• Chronic Disease Management Clinics

Quantifiable outcome

• Over 29,000 registered patients served across four sites
• +4 more outcomes

Named customers1 record

Segments6 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

AI capability2 records

Feature3 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• North Kerrier West Primary Care Network (PCN)coreStrategic or Co-development Partner · 1 October 2015Carn to Coast Health Centres is part of the North Kerrier West PCN comprising the practice and neighboring Praze Surgery. The PCN enables collaborative working with additional roles including paramedics, mental health staff, clinical pharmacists and technicians, care coordinators, and physiotherapists, all supported by an administrative team. This partnership allows the practice to share resources and provide enhanced services to patients within the network.
• Devon and Cornwall Care RecordcoreTechnology or IntegrationA shared health and social care record system across Devon and Cornwall enabling authorized health and care professionals to access patient information for improved care coordination. The system allows clinicians in emergency departments, urgent care, community care, and outpatient departments to view relevant patient data held at the GP practice, improving the speed and quality of care decisions.
• Summary Care Record (NHS Digital)coreTechnology or IntegrationNational NHS electronic system used across England allowing authorized healthcare professionals in emergency and urgent care settings to access patient's Summary Care Record containing current medications, allergies, and bad reactions to medicines. This enables better care when patients are treated outside their registered GP practice.
• National Institute for Health and Care Research (NIHR)coreStrategic or Co-development PartnerThe practice collaborates with NIHR on approved research studies including trials of new medicines, studies on specific conditions (asthma, COPD, diabetes, high blood pressure, mental health), health technology trials, and prevention/lifestyle research. The practice maintains a research registry of interested patients and participates in published research including a 2025 cervical screening uptake study.
• Op COURAGE and Op RESTORE (Veterans Mental and Physical Health Services)minorImplementation/ SI/ Consulting PartnerNHS England commissioned services for armed forces veterans. Op COURAGE provides dedicated mental health and wellbeing support. Op RESTORE provides physical health and wellbeing services using a network of civilian and military consultants with welfare support from military charities. The practice refers qualifying patients and coordinates care with these services.
• Cornwall Partnership NHS Foundation TrustminorStrategic or Co-development PartnerNHS community and mental health provider delivering care to people at home or in hospital to improve physical and mental health, with specialist support for dementia and learning disability patients. The trust serves Cornwall and Isles of Scilly with around 4,000 staff including doctors, nurses, therapists, and support workers across community clinics and 10 community hospitals.
• Community Gateway PartnershipminorStrategic or Co-development PartnerA partnership of over 50 voluntary organisations working with NHS Cornwall and Isles of Scilly Integrated Care Board to offer support to communities across the Duchy. The Community Gateway provides a dedicated telephone line (01872 266383) and email access to voluntary sector support and services, working with people to identify needs and put appropriate packages of support in place.
• NHS 111 ServiceminorChannel Partner/ Reseller/ DistributorNHS 111 provides 24/7 health advice and triage service directing patients to appropriate care including GP services. The practice advises patients with non-urgent needs to contact NHS 111 or visit 111.nhs.uk for expert advice and signposting to the best and nearest care.

Scale indicators7 records

Recent moves8 records

Expansion highlights5 records

Direct peers

• Praze Surgery: Neighbouring GP practice within the North Kerrier West Primary Care Network (PCN) alongside Carn to Coast; directly comparable as a fellow PCN partner sharing the same additional-roles reimbursement scheme, catchment, and NHS contract framework.
• Operose Health: One of the largest NHS GP practice operators in England, running numerous surgery sites under GMS contracts; comparable as a multi-site NHS primary care provider with similar contract economics and patient-list scale.
• DMC Healthcare: UK provider of NHS primary care, community, and diagnostics services operating multiple GP surgery sites; comparable as a multi-site NHS primary care operator serving large registered patient lists.
• The Practice Group: UK provider running NHS GP surgeries and primary care services across multiple sites; comparable in operating model, NHS GMS contract dependency, and multi-disciplinary workforce.
• Modality Partnership: Large multi-site NHS GP partnership operating across England with a federated structure and multidisciplinary teams; directly comparable to Carn to Coast as a GP partnership that has scaled through mergers and uses shared digital infrastructure to serve large patient lists.
• AT Medics: Multi-site NHS GP practice group operating numerous surgeries across London; comparable as an NHS primary care operator with similar branch-network model, multidisciplinary teams, and digital-first patient access (including Klinik and similar online triage tools).

Broad incumbents

• HCRG Care Group (formerly Virgin Care): Large NHS-commissioned community and primary care provider delivering a broader portfolio including NHS 111, urgent care, and community services; relevant as a scaled, corporate alternative to partnership-based NHS primary care delivery.

Others

• Klinik Healthcare Solutions: Vendor of the AI-supported online consultation and triage platform used by Carn to Coast; relevant as an enabling technology supplier whose product is central to the practice's patient access model.
• NHS England (Primary Care Services): National commissioner and contract holder for NHS GP practices under the GMS contract; relevant as the principal payer and regulator whose contract framework, funding, and policy decisions directly determine Carn to Coast's revenue economics.

Emerging players

• Medvivo (part of Totally plc): UK primary care, urgent care, and telehealth provider delivering NHS services including GP out-of-hours; partially comparable as an NHS primary care services operator that complements core in-hours GP provision.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/carntocoasthealthcentres
• LinkedInlinkedin.com/company/carn-to-coast-health-centres

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles13 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Carn to Coast Health Centres