Carroll County, Virginia
Carroll County, Virginia is a constitutional county government entity formed in 1842, headquartered in Hillsville, Virginia, that delivers state-mandated public services including Circuit Court administration, property taxation, land records management, public safety coordination, and countywide trash collection to its resident population through physical offices, digital portals, and contracted service partners.
- Company typePrivate
- Founded1842
- HeadquartersHillsville, United States
- Headcount11–50
- GTM typeB2C
- OfferingServices
What Carroll County, Virginia does
Carroll County, Virginia is a county government entity formed in 1842 and headquartered at 605 Pine Street, Hillsville, Virginia 24343. As a political subdivision of the Commonwealth of Virginia, it provides state-mandated public services including Circuit Court administration (civil, criminal, family, and wills/estates divisions), property tax assessment and collection, land records management, marriage licensing, concealed handgun permits, emergency management, Sheriff's Office coordination, animal control, solid waste management, planning and zoning, elections, and community recreation. Technology infrastructure is built around the Revize CMS website (carrollcountyva.gov), an E-Payments system for taxes and court fines, a Web GIS Portal for property and land records, Circuit Court Online Records (OCRA) for secure remote access, and the VADeed Alert fraud notification service. Integration partners include Simplifile and CSC eRecording Solutions for electronic land record filing, plus the Library of Virginia for historical records preservation, with over 246,000 chancery cases and nearly 10 million images digitized under grants exceeding $168,000 between 2016 and 2024.
The county generates revenue through three primary streams: recurring property and personal property taxes collected by the Commissioner of Revenue and Treasurer; transactional service fees including marriage licenses ($30 application, $2.50 per certified copy), concealed handgun permits ($15), expungement filings ($98), and document copies ($0.50/page); and managed services revenue including countywide residential trash collection funded through general tax revenues via a contract with Meridian Waste beginning July 1, 2026 (replacing GFL). Additional recurring subscription revenue comes from Circuit Court Secure Remote Access at $35/month or $150/year for attorneys. Pricing is predominantly pay-as-you-go with a 4% fee applied to credit card payments across most transaction types.
Carroll County serves a single horizontal customer segment — county residents — through a direct-to-consumer GTM motion combining physical government offices, the official website, online self-service portals, the EVERBRIDGE emergency notification system, and active social media engagement on Facebook and YouTube (@CarrollVA). Marketing channels are exclusively top-of-funnel informational. Distribution is via three channels: direct in-person service at the Hillsville governmental center, online self-service portals for tax payments and record access, and a contracted channel partner (Meridian Waste) for residential trash collection. The county holds no patents, trademarks, subsidiaries, or external funding rounds and operates with no parent company structure as a publicly governed political subdivision.
Carroll County, Virginia firmographics
Firmographics- Name
- Carroll County, Virginia
- Legal name
- Carroll County, Virginia
- Website
- https://carrollcountyva.gov
- Company type
- Private
- Founded year
- 1842
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Carroll County, Virginia is a constitutional county government entity formed in 1842, headquartered in Hillsville, Virginia, that delivers state-mandated public services including Circuit Court administration, property taxation, land records management, public safety coordination, and countywide trash collection to its resident population through physical offices, digital portals, and contracted service partners.
- Ownership category
- akta.pro rank
Carroll County, Virginia industry classification
Industry- Product category
- Local Government Services
- NAICS
- Courts (922110), Legal Counsel and Prosecution (92213), Legislative Bodies (92112), Justice, Public Order, and Safety Activities (922), Other Justice, Public Order, and Safety Activities (922190)
- akta.pro primary industry
- City Clerk/Records, Elections & Civic Engagement (BPAIACAB)
- akta.pro secondary industry
- Local Public Health & Human Services Administration (BPAIACAK)
Keywords
Where Carroll County, Virginia is headquartered
LocationHeadquarters
- HQ city
- Hillsville
- HQ country
- United States
- HQ region
- North America
Offices5 records
Markets served
Carroll County, Virginia business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Supply Chain, Technology or R&D, Others
Revenue model
- Property Tax Revenue: County receives revenue from real estate taxes and personal property taxes collected by the Commissioner of Revenue
- Service Fees and Licenses: Fees collected for marriage licenses, concealed handgun permits, court filings, business filings, dog licenses, and various permits
- Countywide Trash Collection: County-funded residential trash collection service for eligible addresses with current paid real estate taxes, funded through county tax revenues rather than individual billing
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| One time/ perpetual license | Pay-as-you-go | Marriage License Fee |
| One time/ perpetual license | Pay-as-you-go | Concealed Handgun Permit |
| One time/ perpetual license | Pay-as-you-go | Expungement Filing |
| Unit Pricing | Pay-as-you-go | Document Copying |
| Subscription | Monthly | Circuit Court Secure Remote Access |
| Transaction based/ take rate | Pay-as-you-go | Criminal Division Fines |
| One time/ perpetual license | Pay-as-you-go | Driving Privilege Restoration |
| One time/ perpetual license | Pay-as-you-go | Church Trustee Filing |
| Other | Pay-as-you-go | Jury Service Compensation |
| One time/ perpetual license | Pay-as-you-go | Wills & Estate Filing |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels4 records
Carroll County, Virginia product offering
Product offeringCore offering
Carroll County, Virginia is a local government entity providing public services to its residents including Circuit Court administration (civil, criminal, family, wills and estates, land records, marriage licenses), property tax assessment and collection, public safety coordination through the Sheriff's Office, emergency management, animal control, solid waste collection, public utilities through the Public Service Authority, building permits and inspections, elections and voter registration, and economic development support.
Product overview
Carroll County, Virginia is a local government entity providing public services to its residents. The county offers a comprehensive range of services including Circuit Court administration (records, marriage licenses, wills and estates, criminal and civil divisions), emergency services, public utilities, animal control, solid waste management, economic development, planning and zoning, sheriff's office, and community recreation programs. The county utilizes Revize CMS for its website platform and provides online access to various government services, tax payments, and court case information through its digital platforms.
Differentiator
Problem solved
Functional benefit
Quantifiable outcome
- Countywide residential trash collection service provided to eligible addresses starting July 2026
- +1 more outcomes
Companies that use Carroll County, Virginia
Customer profileSegments1 record
Ideal customer profiles1 record
Carroll County, Virginia technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
Carroll County, Virginia partnerships and signals
Strategic signalPartnerships
Twelve partnerships are on record, tiered core and minor.
- Meridian WastecoreMeridian Waste was awarded the Solid Waste RFP by the Carroll County Board of Supervisors to provide countywide residential trash collection services beginning July 1, 2026. The service is funded through county tax revenues for eligible residential addresses with current paid real estate taxes. Contact: 276-294-2220, [email protected]
- Twin County Humane SocietyminorPartnership for animal control services, providing shelter and care coordination for animals in Carroll County
- Virginia Cooperative ExtensioncoreVirginia Tech/Virginia State University extension service providing agricultural, 4-H, and community development programs in Carroll County
- Library of VirginiacoreState archive partnership for records preservation through Circuit Court Records Preservation Program (CCRP), historical document digitization, and chancery records indexing. Over $168,000 in grants awarded 2016-2024 for preservation of historical documents dating to 1839
- District Three GovernmentminorPartnership for public transportation services and senior citizen programs in Carroll County
- Virginia Department of HealthcoreState health department partnership providing establishment permits, temporary food facility oversight, and public health services coordination
- Carroll County Historical Society and MuseumminorCollaboration for historical records preservation, genealogical research support, and community heritage programs
- Carroll County Genealogy ClubminorVolunteer organization supporting genealogical research and historical document preservation efforts in Circuit Court archives
- Mount Rogers IDCminorRegional partnership providing volunteer support for records preservation and archival work
- People, Inc.minorCommunity organization providing volunteer workers for Circuit Court historical records preservation efforts
- SimplifilecoreElectronic land record filing vendor enabling remote electronic recording of land documents by attorneys, title companies, and citizens. Phone: 1-800-460-5657
- CSC eRecording SolutionscoreElectronic land record filing vendor for remote electronic recording of land documents. Phone: 866-652-0111
Scale indicators2 records
Recent moves6 records
Expansion highlights5 records
Carroll County, Virginia competitors and assessment
Company assessmentBroad incumbents
- CivicPlus: Municipal website and civic engagement software vendor serving thousands of local governments. Provides adjacent technology infrastructure to what Carroll County has deployed through Revize CMS and online self-service portals.
- Granicus: Government experience and digital communications platform provider serving thousands of municipalities and counties. Operates in the same digital government infrastructure space Carroll County is investing in via Revize, EVERBRIDGE, and online services.
- Tyler Technologies: Largest dedicated government technology vendor in the US, providing court, public records, and ERP software to thousands of counties including rural jurisdictions. Comparable in the digital-services technology stack Carroll County uses for courts and records.
Direct peers
- City of Galax, Virginia: Independent city adjacent to Carroll County; shares the Commonwealth's Attorney jurisdiction (eastern Galax served by Carroll's Commonwealth's Attorney) and operates similar municipal services at smaller scale.
- Bland County, Virginia: Small rural Virginia county with comparable limited staff structure and identical county government service framework, including land records, courts, and public service authority.
- Wythe County, Virginia: Adjacent rural Virginia county in southwest Virginia with similar population scale (~28,000), delivering the same suite of county government services including courts, taxation, sheriff, and economic development. Most direct structural and operational comparable.
- Patrick County, Virginia: Rural Virginia border county with similar demographic profile and small-government service delivery model. Comparable Circuit Court, Commissioner of Revenue, and shared service partnerships with state agencies.
- Grayson County, Virginia: Neighboring rural southwest Virginia county with comparable population (~15,000) and identical constitutional structure. Operates courts, land records, public service authority, and sheriff's office along the same Virginia Code framework.
- Smyth County, Virginia: Southwest Virginia county of similar rural character providing the same constitutional suite of county government functions, with overlapping state-agency partnerships and broadband initiatives.
- Floyd County, Virginia: Southwest Virginia county with analogous small-scale rural government operations, including court administration, property taxation, and economic development authority functions.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks7 records
Key highlights6 records
Customer concentration
Carroll County, Virginia social profiles
Digital presenceCarroll County, Virginia financial estimates
Financial estimateRevenue estimate
Valuation estimate
Carroll County, Virginia leadership team
Management profileNumber of profiles
Profiles8 records
Carroll County, Virginia funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Carroll County, Virginia M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Carroll County, Virginia
What does Carroll County, Virginia do?
Carroll County, Virginia is a local government entity providing public services to its residents including Circuit Court administration (civil, criminal, family, wills and estates, land records, marriage licenses), property tax assessment and collection, public safety coordination through the Sheriff's Office, emergency management, animal control, solid waste collection, public utilities through the Public Service Authority, building permits and inspections, elections and voter registration, and economic development support.
Is Carroll County, Virginia a public or private company?
Carroll County, Virginia is a private company. It is classified as state government owned and is currently operating.
When was Carroll County, Virginia founded?
Carroll County, Virginia was founded in 1842. It employs 11 to 50 people.
Where is Carroll County, Virginia based?
Carroll County, Virginia is headquartered in Hillsville, United States, in the North America region.
How does Carroll County, Virginia make money?
Three revenue lines are on record. Property Tax Revenue is the primary driver. The others are service Fees and Licenses and countywide Trash Collection.
Who are Carroll County, Virginia's main competitors?
Broad incumbents on record are CivicPlus, Granicus and Tyler Technologies. Direct peers are City of Galax, Virginia, Bland County, Virginia, Wythe County, Virginia, Patrick County, Virginia, Grayson County, Virginia, Smyth County, Virginia and Floyd County, Virginia.
Does Carroll County, Virginia have an API?
No public API is recorded for Carroll County, Virginia.
What industry is Carroll County, Virginia in?
Carroll County, Virginia's product category is Local Government Services. Its primary akta.pro industry code is BPAIACAB, City Clerk/Records, Elections & Civic Engagement, with a secondary code of BPAIACAK, Local Public Health & Human Services Administration. Its NAICS code is 922110.