What DINSI - CCAS de Marseille does

DINSI - CCAS de Marseille (Centre Communal d'Action Sociale de Marseille) is a communal public administrative establishment operating under Article L123-5 of the French Social Action and Family Code. It is administered by a Board of Directors presided by the Mayor or Vice-President of Marseille, with the Ville de Marseille as its parent authority. The institution delivers a unified municipal social-services platform for the residents of Marseille, focusing on two primary populations: persons aged 60 and over (more than 190,000 people) and people in precarious or excluded situations including more than 40,000 RSA (Revenu de Solidarité Active) beneficiaries.

The service portfolio comprises five core lines — access to rights (Accès à vos droits), home care and autonomy maintenance (À Domicile / Maintien à domicile), senior housing through four Résidences Autonomie facilities (L'Escale du Panier, Les Magnolias des Carmes, La Roseraie de Saint Tronc, Les Jardins du Vallon), health support (Votre santé), and caregiver assistance (Aide aux aidants) — supplemented by specialized offerings including the Accueil de Jour Alzheimer Saint Tronc day care center, three hospital-based Antennes hospitalières (Conception, Sainte Marguerite, Hôpital Nord), the Registre Nominatif et Veille Sociale vulnerable-population monitoring system, and the innovative Arbre à Palabres intergenerational cohabitation program launched in February 2023 with CROUS d'Aix-Marseille. Distribution is delivered exclusively through physical facilities: four territorial social service agencies covering all 16 arrondissements, three hospital antennas, four senior residences, and one Alzheimer day care center, coordinated from the Quai Ouest headquarters.

The institution is funded primarily through the municipal budget of the Ville de Marseille; no commercial revenue model applies, and services are delivered free of charge or at subsidized rates to eligible beneficiaries based on social need. Marketing and communication are institutional rather than commercial, relying on the official website (ccas-marseille.fr), press relations, public procurement notices, and the annual Social Report / CCAS newsletter. Headcount stands at approximately 300 agents, and there is no proprietary technology, no mobile application, and no disclosed AI/ML capability associated with the entity.

Name

DINSI - CCAS de Marseille

Legal name

Centre Communal d'Action Sociale de Marseille

Website

https://ccas-marseille.fr

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

CCAS de Marseille is a municipal public administrative establishment delivering social services to Marseille residents, focused on seniors aged 60+ (190,000+) and people in precarious situations (40,000+ RSA recipients), operating across 4 agencies, 3 hospital antennas, 4 senior residences, and an Alzheimer day care center, funded by the Ville de Marseille budget.

Ownership category

akta.pro rank

Product category

Public Social Services

NAICS

Services for the Elderly and Persons with Disabilities (624120), Assisted Living Facilities for the Elderly (623312), Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly (62331)

SIC

Services-Social Services (8300), Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

Independent Living with Supportive Services (Light ADL/IADL Support) (HLADAAAE)

akta.pro secondary industries

Independent Living Community Ancillary Services (Dining/Transportation/Wellness Programs) (HLADAAAI), Affordable/Subsidized Independent Living (HUD/LIHTC) Communities (HLADAAAB)

Keywords

• Municipal social services
• Senior home care
• Public social welfare
• Elderly care services
• Social action center

Headquarters

HQ city

Marseille

HQ country

France

HQ region

Europe

Offices13 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Revenue model

1. Public Funding / Municipal Budget: The CCAS is a public administrative establishment (établissement public administratif communal) funded primarily by the municipal budget of Marseille. It does not operate a commercial revenue model. Services are financed through public funds and administered free of charge or at subsidized rates to eligible beneficiaries.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

The CCAS de Marseille is the mandatory communal public social action establishment for the City of Marseille, providing access to social rights, home care, senior housing, health monitoring, caregiver support, and specialized Alzheimer's day care to elderly residents and people in precarious situations. It operates through a network of territorial agencies, hospital antennas, four résidences autonomie, and an Alzheimer's day care center, all delivered free of charge or at subsidized rates under a statutory mandate. The institution also runs the 'Arbre à Palabres' intergenerative cohabitation program placing students in senior residences to combat isolation.

Product overview

DINSI - CCAS de Marseille operates as a unified service platform providing comprehensive social services to the residents of Marseille. The institution offers multiple interconnected services including: access to rights (Accès à vos droits) through regional agencies, home care services (À Domicile), senior housing through four Résidences Autonomie facilities, health services, caregiver support, and specialized Alzheimer's day care. The institution also runs the innovative 'Arbre à Palabres' intergenerational housing program and hospital social service antennas. All services are coordinated through the central headquarters at Quai Ouest.

Differentiator

Problem solved

Functional benefit

Brands

• Arbre à Palabres: Intergenerational cohabitation project placing students in residence autonomy facilities to foster connections between generations.

Products and services

• Accès à vos droits (Access to Rights) Social services providing access to social and administrative rights for eligible Marseille residents, delivered through four territorial social service agencies (Centre, Est, Sud, Nord) covering all 16 arrondissements of Marseille.
• À Domicile (Home Care / Maintien à domicile) Home-based services for seniors that support autonomy and maintain social connections, including personal care and social link services delivered in the resident's home.
• Les Résidences (Résidences Autonomie) Four senior residential facilities (L'Escale du Panier, Les Magnolias des Carmes, La Roseraie de Saint Tronc, Les Jardins du Vallon) offering temporary or long-term housing for retired persons across Marseille.
• Votre santé (Health Services) Health services and support for daily health monitoring of CCAS beneficiaries, provided through the institution's service network.
• Aide aux aidants (Caregiver Support) Support services for caregivers assisting elderly or dependent persons, including guidance, respite, and accompaniment resources.
• Accueil de Jour Alzheimer Saint Tronc Specialized day care facility for persons with Alzheimer's disease, located at 237 bd Paul Claudel in Marseille, open Monday to Friday.
• Antennes hospitalières (Hospital Social Service Antennas) Three hospital-based social service reception points located at Conception (147 bd Baille, 13005), Sainte Marguerite (270 bd de Ste Marguerite, 13009), and Hôpital Nord (Chemin de Bourrelys, 13015), providing social services within hospital settings.
• Registre Nominatif et Veille Sociale Nominal registry and social monitoring system for vulnerable populations, including summer heat wave prevention and monitoring of isolated elderly residents.
• Arbre à Palabres (Intergenerational Cohabitation Program) Intergenerational cohabitation program that houses university students in senior résidences autonomie at reduced rent (around €200/month all-inclusive reference rent), in exchange for volunteer activities with elderly residents, to create intergenerational links and fight isolation.

Quantifiable outcome

• Nearly 300 agents deployed daily across Marseille to deliver social services.
• +2 more outcomes

Named customers2 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Two partnerships are on record, tiered core and minor.

• CROUS d'Aix-MarseillecoreStrategic or Co-development Partner · 1 February 2023Partnership with CROUS d'Aix-Marseille for the 'Arbre à Palabres' intergenerative cohabitation project. The CCAS provides furnished studios at reduced rent in Résidences Autonomie for students, who in return provide a minimum of 3 hours of weekly volunteer activities with elderly residents. Six student placements were planned starting February 2023 across three residences.
• Université de Nîmes - Master Design Innovation Société (DIS)minorStrategic or Co-development Partner · 1 January 2022Collaboration with the Master DIS of Université de Nîmes (promotion 2022-2023) within a social design pedagogical project. Students contribute to the design and evaluation of the Arbre à Palabres intergenerative cohabitation initiative, with the CCAS providing a community of practice for social innovation research.

Scale indicators6 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• CCAS de Nantes: Municipal CCAS of Nantes, operating under the same Article L123-5 statutory framework as CCAS de Marseille and providing directly comparable elderly and social services within a major French urban area.
• CCAS de Paris: Centre Communal d'Action Sociale of Paris, a municipal social services institution performing the same statutory role under Article L123-5 as CCAS de Marseille, but serving a much larger and denser urban population. Directly comparable as a peer-municipal social services operator in France.
• CCAS de Lyon: Municipal CCAS of Lyon, another large French city operating under the same Article L123-5 framework. Provides the same combination of elderly services, résidences autonomie, and access-to-rights programs as CCAS de Marseille.
• CCAS de Toulouse: Municipal CCAS of Toulouse, providing social services for elderly and disadvantaged populations within the same French statutory framework. Directly comparable municipal social services operator in a different French city.
• CCAS de Bordeaux: Municipal CCAS of Bordeaux, a directly comparable French communal social services institution serving elderly residents and people in precarious situations in another major French city.
• CCAS de Nice: Municipal CCAS of Nice, operating under the same Article L123-5 framework and serving a Mediterranean urban population with significant senior demand — closely comparable to CCAS de Marseille.

Broad incumbents

• DomusVi: DomusVi is a major private French operator of residential care homes (EHPAD) and senior services. Comparable to CCAS as a broad incumbent offering residential and care services for the French elderly population.
• Emeis (formerly Orpea / Korian France): Emeis is the largest private operator of nursing homes, assisted living, and home care services in France, including the former Korian and Orpea France networks. Comparable as a broad incumbent serving the same French senior-care demand that CCAS addresses, though via a commercial rather than municipal model.
• LNA Santé: LNA Santé is a French private healthcare and senior care operator running nursing homes, clinics, and home care services. Comparable as a broad French incumbent with overlapping service lines to CCAS's résidences autonomie and home care offering.
• Colisée: Colisée is a French private operator of EHPAD nursing homes, senior residences, and home care services. Comparable as a broad incumbent serving the same elderly care market addressed by CCAS de Marseille.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/dinsi-ccas-marseille

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about DINSI - CCAS de Marseille