Coast and Country Community Services Ltd

What Coast and Country Community Services Ltd does

Coast and Country Community Services Ltd (CCCS) is a not-for-profit community services organization founded in 2012 and headquartered in South Nowra, NSW, Australia. The organization delivers an integrated portfolio of transport, meals, and social support services across regional NSW, with a team of 7 employees serving elderly and mobility-limited individuals, students with disability, NDIS participants, and regional students and apprentices. Its core services include community transport for medical, personal, social, and shopping trips; Meals on Wheels (subsidized under the Commonwealth Home Support Programme in the Hilltops area); Social Support Programs; Community Companions (in-home and community-based practical support); Vehicle Hire; and Overnight Tours.

CCCS operates as a contracted service provider to multiple NSW government agencies, most notably the NSW Department of Education's Assisted School Travel Program (ASTP), which supports approximately 12,800 eligible students with disability across NSW, and the Transport for NSW-funded Ride & Thrive trial, under which CCCS is one of 16 selected community transport providers delivering transport to regional students, apprentices, and trainees through 30 June 2027. The organization is also a registered NDIS provider meeting NDIS Practice Standards, enabling it to invoice transport, social connection, support coordination, and in-home supports directly to NDIS plans.

Revenue mechanics combine government-funded program contracts (ASTP, Ride & Thrive, NDIS billing, CHSP subsidies) with fee-for-distance transport, vehicle hire, overnight tour packages, and donations. Distribution is primarily direct-to-consumer via a website booking system, a national phone line (1300 411 345), email inquiries, and government referral pathways (My Aged Care, NDIS, Department of Education). Operations are delivered in-person across Shoalhaven, Illawarra, Hilltops, Bega Valley, and Weddin Shire, typically Monday to Friday 08:00–16:00. No proprietary technology platform, app, or AI capability is disclosed; the model is operationally labor-intensive and reliant on government program continuity.

Name

Coast and Country Community Services Ltd

Legal name

Coast and Country Community Services Ltd

Website

https://cccsl.org.au

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Coast and Country Community Services Ltd is a not-for-profit, 7-person regional NSW organization delivering community transport, Meals on Wheels, NDIS supports, social programs, and ASTP school transport for elderly clients, people with disability, and regional students across Shoalhaven, Illawarra, Hilltops, Bega Valley, and Weddin Shire.

Ownership category

akta.pro rank

Headquarters

HQ city

Nowra

HQ country

Australia

HQ region

Oceania

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D

Revenue model

1. Government Funded Transport Services: CCCS receives funding from Transport for NSW for programs like Ride & Thrive and operates as a contracted service provider for the NSW Department of Education's Assisted School Travel Program, providing free specialized transport to eligible students with disabilities.
2. NDIS Registered Provider Services: As a registered NDIS provider meeting NDIS Practice Standards, CCCS delivers personalized support including transport, social connection, individual and group support, support coordination, and in-home supports billed to NDIS plans.
3. CHSP Commonwealth Home Support Programme: Meals service available in Hilltops area at subsidized CHSP prices. The organization also receives government subsidies for eligible aged care clients under Commonwealth funded programs.
4. Fee-for-Service Transport: Transport services provided on a fee-for-distance basis for clients not covered by government funding. Cost varies based on distance travelled.
5. Vehicle Hire: Vehicles available for hire with or without a driver for individuals, social groups, and community organisations.
6. Overnight Tours: Recreational overnight and day tours offered to clients with pricing that includes transport, accommodation, entry fees, and breakfast. A 50% deposit secures booking with full payment required by a specified date.
7. Donations: Donations accepted from the public to support CCCS operations and services for community members in need.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

CCCS is a not-for-profit organisation that provides community transport (medical, personal, social, and shopping trips) with accessible vehicles, Meals on Wheels delivery in the Hilltops area, social support programs, vehicle hire, community companion services, overnight recreational tours, and contracted services under the Assisted School Travel Program (NSW Department of Education), NDIS registered supports, and Transport for NSW's Ride & Thrive trial across regional NSW.

Product overview

Coast and Country Community Services is a not-for-profit community services organisation offering a portfolio of integrated transport and support services across regional NSW. The core offering includes Transport (medical, personal, social, and shopping trips), Meals on Wheels (Hilltops area), Social Support Programs, Vehicle Hire, Community Companions, and Overnight Trips. Specialised programs include the Assisted School Travel Program (ASTP) for students with disability, NDIS-registered services, and the Ride & Thrive trial (Transport for NSW funded) for apprentices and students in regional areas. Services operate across multiple regions including Shoalhaven, Illawarra, Hilltops, Weddin Shire, and Bega Valley, with operations typically Monday-Friday 08:00am to 04:00pm.

Differentiator

Problem solved

Functional benefit

Products and services

• Community Transport Provides community transport for medical appointments, personal appointments, social trips, and shopping trips, including accessible vehicles for clients with mobility needs in regional NSW.
• Meals on Wheels Delivers nutritious meals including soup, hot main meals, salads, desserts, sandwiches, and juice to community members in the Hilltops area (Boorowa, Harden, Young) at CHSP subsidised prices.
• Social Support Programs Provides individual and group social support activities designed to reduce isolation and help clients engage with their community in regional NSW.
• Vehicle Hire Offers vehicle hire with or without a driver for social groups, community organisations, and individuals for outings and group activities in regional NSW.
• Community Companions Provides companion services for shopping and appointments, offering in-home and community-based practical support to help clients remain independent.
• Assisted School Travel Program (ASTP) Provides free specialised transport to and from school for eligible students with disability who cannot access the standard School Student Transport Scheme, delivered under contract with the NSW Department of Education.
• NDIS Services Registered NDIS provider offering transport, social connection, individual and group support, support coordination, and in-home and community-based supports aligned with participant NDIS goals in regional NSW.
• Overnight Trips Organises overnight and multi-day recreational tours that include transport, accommodation, entry fees, and breakfast for community members seeking social connection and active aging experiences.
• Ride & Thrive Transport Program A Transport for NSW-funded trial providing transport support to students, trainees, and apprentices in regional NSW who lack reliable transport to access study, training, or work.

Named customers4 records

Segments6 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• NSW Department of EducationcoreStrategic or Co-development PartnerCCCS is a contracted service provider of The Department of Education's Assisted School Travel Program (ASTP), providing specialized transport services to eligible students with disability who cannot access standard School Student Transport Scheme. The program provides around 3,200 individual transport services daily to approximately 12,800 students across NSW.

Scale indicators4 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• KinCare: National in-home aged care and NDIS provider offering transport, personal care, and community participation supports. Comparable to CCCS's NDIS and aged-care transport/support services, with greater geographic spread and headcount.
• Life Without Barriers: Large Australian NFP delivering disability, aged care, child/family, and community services including NDIS plan supports and transport-related services. Comparable to CCCS's NDIS and social-support portfolio, but at national scale with broader service breadth.
• Australian Unity: Member-owned wellbeing company providing home care, NDIS, allied health, and community services nationally. Comparable to CCCS's NDIS and aged-care community support offerings, with much larger scale and a broader product portfolio.
• The Benevolent Society: Australia-wide NFP delivering aged care, disability, family, and community services with a strong regional presence. Comparable to CCCS's NDIS and community-services mix, though at much larger scale across multiple states.
• Wesley Mission: Large faith-based NFP operating community care, aged care, disability, and social-support programs across NSW. Comparable to CCCS's social-support and community-services orientation, with much broader service lines and headcount.
• mecwacare: Victorian NFP providing aged care, retirement living, and community services including transport and home support. Comparable to CCCS's aged-care and community-support services, though focused on Victoria rather than NSW.
• Bolton Clarke: Large Australian NFP provider of aged care, community nursing, and retirement living, with community transport and home support services. Comparable to CCCS as a broader community/aged-care operator, but at national scale and with residential capabilities CCCS does not operate.
• St Vincent de Paul Society: National NFP delivering community support, aged care, housing, and disability services including transport and home supports in regional areas. Comparable as a community-services NFP, though broader in scope and significantly larger.
• IRT Group: NFP provider of retirement living, aged care, and home care services across NSW and other states. Comparable to CCCS's aged-care transport and community-support offerings, but with a heavier retirement-living footprint.

Direct peers

• TransitCare Tasmania: Tasmanian not-for-profit community transport provider offering door-to-door and group transport for older people, people with disability, and those without access to private transport. Closest functional analogue to CCCS's community transport and NDIS transport lines, operating in a different state.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/coast-and-country-community-services-ltd

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Coast and Country Community Services Ltd