Mecwacare
Mecwacare is a Victorian not-for-profit aged care provider operating 22 residential aged care homes, 7 retirement villages, and home care, NDIS, and DVA services for older Australians and people with disabilities across metropolitan Melbourne and regional Victoria.
- Company typePrivate
- Founded1959
- HeadquartersMalvern, Australia
- Headcount1,001–5,000
- GTM typeB2C
- OfferingServices
What Mecwacare does
Mecwacare is a Victorian not-for-profit aged care provider founded in 1959, headquartered in Malvern, Australia. The organisation operates 22 residential aged care homes across metropolitan Melbourne and regional Victoria, supported by 7 retirement villages, 3 affordable housing locations, and 4 opportunity shops. Its service portfolio spans residential aged care (permanent, respite, and palliative), home care through Commonwealth Home Support Programme and Home Care Packages, NDIS-funded disability services, Department of Veterans' Affairs nursing and allied health, retirement living unit sales (serviced apartments through to luxury units at Robin Syme Malvern, up to A$1.225 million), and Ballan Health and Care Services.
The organisation employs more than 3,900 staff complemented by 500+ volunteers, and generates revenue primarily through government-subsidised aged care streams (My Aged Care, NDIS, DVA) augmented by Refundable Accommodation Deposits and Daily Accommodation Payments in residential care, retirement village strata-title unit sales, private fee-for-service care, and charity op shop income.
In 2024-2026 mecwacare executed a $20 million digital transformation programme, formed a partnership with Andromeda Robotics to deploy 22 Abi humanoid companion robots across its residential homes (the largest such deployment in Australian aged care), and completed a $40 million redevelopment of John Hood Terrace in Richmond adding 77 suites. Outpatient and community services are delivered through centres in Malvern East (Barry Fenton Centre), Pakenham (Rivendell House), Cowes Phillip Island, and Tarneit (Penrose Place).
Mecwacare firmographics
Firmographics- Name
- Mecwacare
- Legal name
- Mecwacare
- Website
- https://mecwacare.org.au
- Company type
- Private
- Founded year
- 1959
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- Mecwacare is a Victorian not-for-profit aged care provider operating 22 residential aged care homes, 7 retirement villages, and home care, NDIS, and DVA services for older Australians and people with disabilities across metropolitan Melbourne and regional Victoria.
- Ownership category
- akta.pro rank
Mecwacare industry classification
Industry- Product category
- Aged Care Services
- NAICS
- Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly (6233), Assisted Living Facilities for the Elderly (623312), Continuing Care Retirement Communities (623311), Home Health Care Services (62161), Services for the Elderly and Persons with Disabilities (62412)
- SIC
- Services-Nursing & Personal Care Facilities (8050), Services-Home Health Care Services (8082)
- akta.pro primary industry
- Assisted Living with Memory Care (Mixed Campus) (HLADABAB)
- akta.pro secondary industries
- Facility-Based Respite (Assisted Living/SNF/Memory Care Short Stays) (HLADAKAB), Continuing Care at Home (CCaH) / Virtual CCRC Programs (HLADAEAH), Special Needs Adult Day Programs (Developmental/Physical Disabilities, Seniors) (HLADAIAI)
Keywords
Where Mecwacare is headquartered
LocationHeadquarters
- HQ city
- Malvern
- HQ country
- Australia
- HQ region
- Oceania
Offices6 records
Markets served
Mecwacare business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales
Revenue model
- Government-Funded Aged Care Services: Primary revenue from Australian Government programs including My Aged Care (Home Care Packages, Commonwealth Home Support Programme), NDIS for disability services, Department of Veterans' Affairs (DVA) nursing and allied health support.
- Retirement Village Unit Sales: Sale of retirement living units and serviced apartments across multiple villages including Pascoe Vale Gardens, Berwick Brae Gardens, Robin Syme Malvern, and The Pines. Units range from $150,000 (serviced apartments) to $1.225 million (luxury Malvern apartments).
- Private Care Services: Fee-for-service private care options for individuals not eligible for or seeking additional services beyond government-funded packages.
- Affordable Housing: Units for those on low income in Beaumaris, Glen Iris and Sandringham.
- Opportunity Shops: Revenue from charity/opportunity shops in Malvern, East Malvern, Windsor and Ballan supporting fundraising efforts.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| One time/ perpetual license | Pay-as-you-go | Standard Room - RAD $525,000 |
| One time/ perpetual license | Pay-as-you-go | Serviced Apartments at Pascoe Vale Gardens - $150,000-$220,000 |
| One time/ perpetual license | Pay-as-you-go | Berwick Brae Gardens Retirement Units - $275,000-$465,000 |
| One time/ perpetual license | Pay-as-you-go | Robin Syme Malvern Luxury Retirement - up to $1.225 million |
| Subscription | Monthly | Home Care and Community Services - Government-subsidised with co-contribution |
Go-to-market motion1 record
Distribution channels5 records
Marketing channels6 records
Mecwacare product offering
Product offeringCore offering
Mecwacare is a not-for-profit aged care provider operating 22 residential aged care homes, 7 retirement villages, and home care services across Victoria, Australia. The organisation delivers permanent residential care, respite stays, palliative care, in-home care through government-funded programs (Home Care Packages, NDIS, DVA), retirement living units, affordable housing, and community-based programs for older Australians, people with disabilities, and veterans. Recent initiatives include the deployment of 22 Abi humanoid companion robots across residential facilities to support residents with social engagement and dementia care.
Product overview
Mecwacare is a not-for-profit aged care provider offering a comprehensive portfolio of services across Victoria. The core offering consists of residential aged care (22 homes), home care services, respite care, retirement living (7 villages), affordable housing, community services, disability services, and Ballan Health and Care Services. The organisation has recently expanded into technology-enhanced care through its partnership with Andromeda Robotics to deploy the Abi humanoid companion robot across its residential homes. Additionally, mecwacare has undergone digital transformation using Salesforce platforms implemented by Cognizant. The services are unified by a commitment to person-centred care, with supporting charity op shops and community fundraising initiatives.
Differentiator
Problem solved
Functional benefit
Products and services
- Residential Aged Care
- Home Care Services
- Respite Care
- Retirement Living
- Affordable Housing
- Community Services
- Disability Services
- Ballan Health and Care Services
- Opportunity Shops
- Abi Humanoid Companion Robot
Quantifiable outcome
- 74% of staff reporting reduction in resident agitation following Abi robot deployment
- +2 more outcomes
Companies that use Mecwacare
Customer profileNamed customers2 records
Segments4 records
Ideal customer profiles4 records
Mecwacare technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability5 records
Feature1 record
Mecwacare partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core and minor.
- Australian Government (ACVVS)coreAustralian Government-funded Aged Care Volunteer Visitors Scheme (ACVVS) providing additional funding to mecwacare to expand volunteer visitor placements across Victoria. mecwacare secured additional funding on 20 February 2026 to expand the program.
- Andromeda RoboticscorePartnership with Melbourne-founded robotics company Andromeda Robotics to deploy 22 Abi humanoid companion robots across mecwacare's 22 residential aged care homes. The robots feature multilingual capabilities (up to 90 languages), dementia-friendly communication, and interactive features. This deployment is part of mecwacare's broader $20 million digital transformation and AI investment announced in December 2024.
- CognizantcoreDigital transformation of mecwacare's healthcare systems using Salesforce platform. Cognizant's work with mecwacare was recognized at the 2025 Salesforce Partner Innovation Awards for ANZ, highlighting successful business transformation.
- InteliCareminorStrategic partnership with InteliCare for technology solutions in disability and aged care services.
- Swinburne UniversityminorResearch partnership with Swinburne University for resident-focused initiatives, including art projects and creative programs at Trescowthick Centre in Prahran.
Scale indicators10 records
Recent moves9 records
Expansion highlights6 records
Mecwacare competitors and assessment
Company assessmentDirect peers
- BaptistCare: Faith-based NFP providing residential aged care, home care, retirement living, and disability services across NSW, ACT, WA, and Victoria. Directly comparable service mix to mecwacare with similar NFP positioning.
- Benetas: Victorian not-for-profit aged care provider offering residential care, home care, and retirement living. A particularly strong local peer given its overlapping Melbourne/regional Victorian footprint and similar NFP mission.
- Estia Health: One of Australia's largest residential aged care providers operating ~70 homes across multiple states. Direct competitor to mecwacare in residential aged care, sharing reliance on government funding and RAD/DAP pricing models.
- Regis Healthcare: ASX-listed residential aged care provider with ~70 homes nationally. Comparable to mecwacare in scale and operating model, with similar exposure to government funding reform and workforce pressures.
- St Vincent's Care Services: Catholic not-for-profit aged care and retirement living provider with services across QLD, NSW, and Victoria. Comparable in mission, multi-tier service offering, and community-based operating model.
- Bolton Clarke: One of Australia's largest NFP aged care and retirement living providers, offering residential care, home care, and retirement living — a very close NFP peer to mecwacare in service mix and funding model.
Broad incumbents
- Bupa Aged Care (Australia): Largest private operator of residential aged care homes in Australia (part of global Bupa). Provides comparable residential and home care services at greater scale, with a broader geographic footprint than mecwacare.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks7 records
Key highlights7 records
Customer concentration
Mecwacare social profiles
Digital presenceMecwacare financial estimates
Financial estimateRevenue estimate
Valuation estimate
Mecwacare leadership team
Management profileNumber of profiles
Profiles4 records
Mecwacare subsidiaries and ownership
Company hierarchySubsidiaries5 records
Mecwacare funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Mecwacare M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Mecwacare
What does Mecwacare do?
Mecwacare is a not-for-profit aged care provider operating 22 residential aged care homes, 7 retirement villages, and home care services across Victoria, Australia. The organisation delivers permanent residential care, respite stays, palliative care, in-home care through government-funded programs (Home Care Packages, NDIS, DVA), retirement living units, affordable housing, and community-based programs for older Australians, people with disabilities, and veterans. Recent initiatives include the deployment of 22 Abi humanoid companion robots across residential facilities to support residents with social engagement and dementia care.
Is Mecwacare a public or private company?
Mecwacare is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Mecwacare founded?
Mecwacare was founded in 1959. It employs 1,001 to 5,000 people.
Where is Mecwacare based?
Mecwacare is headquartered in Malvern, Australia, in the Oceania region.
How does Mecwacare make money?
Five revenue lines are on record. Government-Funded Aged Care Services are the primary driver. The others are retirement Village Unit Sales, private Care Services, affordable Housing and opportunity Shops.
Who are Mecwacare's main competitors?
Direct peers on record are BaptistCare, Benetas, Estia Health, Regis Healthcare, St Vincent's Care Services and Bolton Clarke. Bupa Aged Care (Australia) is listed as a broad incumbent.
Does Mecwacare have an API?
No public API is recorded for Mecwacare.
What industry is Mecwacare in?
Mecwacare's product category is Aged Care Services. Its primary akta.pro industry code is HLADABAB, Assisted Living with Memory Care (Mixed Campus), with a secondary code of HLADAKAB, Facility-Based Respite (Assisted Living/SNF/Memory Care Short Stays). Its NAICS code is 6233 and its SIC code is 8050.