Centre de crise et de prévention du suicide du Haut-Richelieu-Rouville

What Centre de crise et de prévention du suicide du Haut-Richelieu-Rouville does

Centre de crise et de prévention du suicide du Haut-Richelieu-Rouville (CCPSHRR) is a nonprofit community organization founded in 1993 and headquartered at 136 rue Champlain, St-Jean-sur-Richelieu, Quebec. It delivers free, confidential, bilingual crisis intervention and suicide prevention services 24/7 to individuals in crisis, their loved ones, and persons bereaved by suicide across 21 municipalities of the Haut-Richelieu-Rouville region and, via its mandated operation of the provincial 1-866-APPELLE crisis line, all of Montérégie. The service portfolio includes 24/7 telephone intervention, short-term crisis housing (2 rooms, up to 14 days), face-to-face clinical follow-ups for individuals, couples, and families, mobile crisis team deployment, postvention support in communities, schools, and workplaces, and structured bereavement support groups.

CCPSHRR is staffed by approximately 30 qualified crisis interventionists — each trained in relational help and certified in Intervenir auprès de la personne suicidaire à l'aide de bonnes pratiques — plus a management committee headed by Directrice générale Myriam Lafond (in role since 2019). The organization complements direct intervention with a training division (Sentinel, Éclaireurs, suicide prevention for ages 14+, intervention with vulnerable youth, resilient grieving) and community awareness programming, including annual Suicide Prevention Week activities, the "Un moment ensemble" memorial, and the "Un simple geste" podcast launched in August 2024. It is a member of four regional regroupements (CDC Haut-Richelieu-Rouville, RCPSQ, RESICQ, ROCSMM) and coordinates with CISSSMC and AQPS's suicide.ca for text and chat referrals.

The business model is donation- and grant-funded: all services are provided free of charge, with revenue drawn from financial contributions (Interac e-transfer, CanadaHelps, PayPal, cheque), grassroots Resto-Don and event-based fundraising campaigns, and likely Quebec health-system regranting consistent with the organisme communautaire model. No pricing is charged for telephone intervention, crisis housing, clinical follow-ups, postvention, bereavement support groups, or training. The go-to-market combines direct-to-consumer service access (telephone, in-person, mobile team), community-led engagement (volunteers, membership, awareness events), and event-driven outreach (Suicide Prevention Week, World Suicide Prevention Day, memorial activities, podcast).

Name

Centre de crise et de prévention du suicide du Haut-Richelieu-Rouville

Legal name

Centre de crise et de prévention du suicide du Haut-Richelieu-Rouville

Website

https://ccpshrr.ca

Company type

Private

Founded year

1993

Operating status

Operating

Headcount range

11–50 employees

Short description

CCPSHRR is a Quebec nonprofit founded in 1993 that provides free, confidential, bilingual, 24/7 crisis intervention and suicide prevention services — including telephone intervention, crisis housing, clinical follow-ups, postvention, and bereavement support — to residents of 21 Haut-Richelieu-Rouville municipalities and, via the mandated 1-866-APPELLE line, all of Montérégie.

Ownership category

akta.pro rank

Headquarters

HQ city

St-Jean-sur-Richelieu

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Others

Revenue model

1. Donations and fundraising: The organization accepts financial contributions via Interac e-transfer ([email protected]), Canada Helps platform, PayPal, and cheque. Donations support the operation of services and awareness programs. Tax receipts are issued upon request.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels9 records

Core offering

CCPSHRR is a nonprofit community crisis and suicide prevention center that delivers free, confidential, professional, and bilingual 24/7 services, including telephone intervention (1-866-APPELLE for all of Montérégie and local 450-348-6300), short-term crisis housing (two rooms, up to 14 days), face-to-face clinical follow-ups, postvention deployment for affected communities, and bereavement support groups. The organization complements these services with professional and citizen training (Sentinel, Éclaireurs, suicide prevention training) and community sensitization activities.

Product overview

CCPSHRR is a community-based crisis and suicide prevention center offering a unified suite of intervention and support services for the Haut-Richelieu-Rouville region. The core portfolio includes 24/7 telephone crisis intervention (1-866-APPELLE), crisis housing with 2 beds, clinical follow-up sessions, postvention services, and bereavement support groups. Complementary services include professional and citizen training programs (Sentinel, Scout, and suicide prevention training), community awareness activities, and public events such as Suicide Prevention Week, commemorative gatherings, and self-care activities. A podcast called 'Un simple geste' extends outreach digitally. Donations support operations and awareness programs.

Differentiator

Problem solved

Functional benefit

Brands

• Un simple geste: Podcast created by intervention workers from the Centre, launched August 7, 2024. It is a space where the community expresses freely, diving into the complexities of mental health and social challenges.

Products and services

• Intervention téléphonique (Telephone Crisis Line)

Quantifiable outcome

• 24/7 telephone crisis intervention available to all residents of Haut-Richelieu-Rouville and the entire Montérégie region via 1-866-APPELLE.
• +2 more outcomes

Named customers4 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

17 partnerships are on record, tiered minor and core.

• Le Thé d'AuréaminorGTM or Marketing Partner · 1 November 2025Local tea salon that created a special chai blend ('Festi-Vie-Thé') to raise funds for CCPSHRR's 30th anniversary, with a portion of proceeds donated to the organization.
• MDJ Le DômeminorGTM or Marketing Partner · 1 November 2025Youth space that participated in the 'Épingler les parcs' (Pinning Parks) project for World Suicide Prevention Day 2025, placing 'You're important to me' pins in parks around St-Jean-sur-Richelieu.
• BON24HminorGTM or Marketing Partner · 1 November 2025Company that donated $5 per product sold during a defined period in autumn 2024 to support CCPSHRR's mission.
• ASB (Équipe féminine semi-pro)minorGTM or Marketing Partner · 1 November 2025Semi-professional women's sports team that fundraised during their summer 2025 season for CCPSHRR and distributed 'You're important to me' awareness pins.
• Mustangs de St-Jean (hockey team)minorGTM or Marketing Partner · 1 November 2025Local hockey team that organized a Movember fundraising match on November 23, 2024 to support men's mental health and CCPSHRR.
• Groupe S.i.X.minorGTM or Marketing Partner · 1 November 2025Music group that organized the 'Ailleurs' benefit concert (2nd edition November 1, 2025 and 1st edition November 8, 2024) at La Boîte in St-Jean-sur-Richelieu to raise funds for CCPSHRR.
• Local restaurants (Casa Grecque, Bistro Viva Pasta etc, Boston Pizza, Le Dorchester, La Bolerie, Grillades Torino, Samiyo Sushi)minorGTM or Marketing Partner · 1 February 2025Participating restaurants in the Resto-Don 'Un simple geste pour choisir la vie' campaign during Suicide Prevention Week, donating $1 per selected dish to CCPSHRR while spreading the organization's message of hope.
• Domaine TrinityminorGTM or Marketing Partner · 1 September 2024Domaine Trinity provides its venue for CCPSHRR's community events, including the Yoga-Henné evening for World Suicide Prevention Day and the 'Un moment ensemble' memorial event for the International Day of Persons Bereaved by Suicide.
• Origine YogaminorGTM or Marketing Partner · 1 September 2024Origine Yoga provided a free yoga class during CCPSHRR's Yoga-Henné evening event at Domaine Trinity to mark World Suicide Prevention Day.
• Programme d'Intégration sociale de La RelanceminorGTM or Marketing Partner · 1 September 2024Social integration program groups from Centre La Relance participated in the 'Épingler les parcs' project for World Suicide Prevention Day 2024 and 2025, placing awareness pins in local parks.
• CDC Haut-Richelieu-Rouville (Corporation de développement communautaire du Haut-Richelieu-Rouville)coreStrategic or Co-development PartnerThe organization is a member of the CDC Haut-Richelieu-Rouville, a community development corporation that coordinates and supports community organizations in the region, strengthening CCPSHRR's local network and community integration.
• RCPSQ (Regroupement des centres de prévention du suicide du Québec)coreStrategic or Co-development PartnerCCPSHRR is a member of the RCPSQ, the provincial regroupement of suicide prevention centres in Quebec, which provides coordination, advocacy, and shared best practices across Quebec's suicide prevention network.
• RESICQ (Regroupement des services d'intervention de crise du Québec)coreStrategic or Co-development PartnerAs a member of RESICQ, the regroupement of crisis intervention services in Quebec, CCPSHRR participates in provincial coordination of crisis services and benefits from shared expertise and resources.
• ROCSMM (Regroupement des organismes communautaires en santé mentale de la Montérégie)coreStrategic or Co-development PartnerCCPSHRR is affiliated with ROCSMM, the regroupement of community mental health organizations in Montérégie, which supports coordination among mental health NGOs in the region.
• AQPS / suicide.ca (Association québéquoise de prévention du suicide)coreGTM or Marketing PartnerAQPS provides text and chat crisis services via suicide.ca, which CCPSHRR refers callers to for non-telephone crisis support, extending accessible help options for the population of Montérégie.
• 211 Québec (Répertoire des organismes et services communautaires)minorGTM or Marketing PartnerCCPSHRR is listed in the 211 Quebec directory of community, public, and parapublic organizations for Montérégie, providing an additional referral pathway for people in need of crisis services.
• CISSSMC (Centre intégré de santé et de services sociaux de la Montérégie-Centre)coreStrategic or Co-development PartnerCISSSMC is the integrated health and social services centre for Montérégie-Centre. CCPSHRR works in coordination with CISSSMC as part of the regional health and social services ecosystem, and participates in joint initiatives such as proximity addiction services.

Scale indicators2 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Le Tournant – Centre de crise et de prévention du suicide: Crisis and suicide prevention center in Salaberry-de-Valleyfield, Montérégie. Direct peer offering crisis intervention, postvention, and training under the same Quebec crisis center model.
• L'Accès – Centre de crise (Longueuil): Crisis center serving the Longueuil area in Montérégie. Direct peer with crisis intervention and short-term housing, listed as a comparable regional resource on CCPSHRR's own website.
• La Maison sous les arbres – Centre de crise et de prévention du suicide: Crisis and suicide prevention center serving Châteauguay in Montérégie. Direct peer offering comparable free, bilingual crisis intervention, short-term housing, and training services within the same regional network.
• Centre de prévention du suicide de Québec (CPSQ): Suicide prevention center serving the Quebec City region. Direct peer with comparable service model (crisis line, postvention, training) operating under the same Quebec network of designated prevention centers.
• Contact Richelieu-Yamaska: Crisis intervention and emergency housing center in Sainte-Hyacinthe, in the adjacent Richelieu-Yamaska MRC. Direct peer providing 24/7 crisis intervention and short-term housing with a near-identical operating model.
• Association québécoise de prévention du suicide (AQPS) / suicide.ca: Provincial association that coordinates Quebec's suicide prevention efforts and operates text/chat crisis services via suicide.ca. Direct peer in suicide prevention with a coordination mandate that CCPSHRR participates in as a member.
• La Traversée – Centre de crise et de prévention du suicide: Quebec crisis and suicide prevention center serving the Sorel-Tracy region. Direct peer operating under the same provincial mandate model with parallel services (crisis line, postvention, training, bereavement support).

Others

• Santé mentale Québec – Haut-Richelieu: Community mental health organization based in St-Jean-sur-Richelieu, the same city as CCPSHRR. Thematically adjacent, providing complementary mental health services and listed as a partner resource on CCPSHRR's website.

Broad incumbents

• Kids Help Phone / Jeunesse J'écoute: National 24/7 e-mental health service for youth in Canada. Broader-scope incumbent operating crisis lines plus text/chat, with overlapping crisis intervention function but a narrower demographic focus.
• Crisis Services Canada: National umbrella network of crisis centers across Canada, of which CCPSHRR is a member. Larger, broader-scope incumbent coordinating nationwide crisis response standards and resources.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/CCPSHRR
• LinkedInlinkedin.com/company/ccpshrr
• Instagraminstagram.com/ccpshrr

Revenue estimate

Valuation estimate

Number of profiles

Profiles13 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Centre de crise et de prévention du suicide du Haut-Richelieu-Rouville