Care Community Services Society

What Care Community Services Society does

Care Community Services Society (CCSS) is a non-profit social service agency registered in Singapore (UEN: S96SS0195L) and founded in 1996, operating as a registered Institution of a Public Character (IPC) with 46 employees. The organization delivers an integrated portfolio of community-based programmes across five divisions: CareKids (children's learning support and d'Klub Mentoring for ages 7-12), CareYouth (school-based group work and SWISH Youth basketball outreach for ages 9-20), CareElderly (Active Ageing Centres and CareLibrary dementia support for seniors in Serangoon and MacPherson), CarePrison (Drug Abuse Intervention and Throughcare Management services for offenders under contract with Singapore Prison Service), and CareCounselling & Training (individual, family, and corporate counselling). CCSS also operates three SG Cares Volunteer Centres in Geylang (since November 2020), Serangoon (since July 2023), and Jalan Besar (since April 2026), brokering volunteer supply and community partnerships across the three towns.

The organization's underlying technology is modest: an Alert Alarm System (AAS) supports seniors at designated Active Ageing Centres, and standard collaboration tools (Microsoft Teams, Zoom) are used for online counselling; no proprietary technology platforms are described. CCSS reaches more than 2,200 direct beneficiaries, 600+ seniors at its two Active Ageing Centres, and over 83,000 service users across SG Cares VC operations, with 21,000+ unique volunteers contributing 119,000+ hours and 1,300+ brokered partnerships.

CCSS's revenue model is dominated by donations and government grants rather than commercial fees. Most programmes are delivered free to beneficiaries, with the exception of CareLibrary dementia support sessions charged at SGD 86.40 per session inclusive of GST. Donations of SGD 10 and above qualify for 250% tax deduction via IPC status and are accepted through multiple channels including PayNow, GIRO, credit card, and the giving.sg charity portal. Corporate partners engage through the Catalogue of Good structured giving catalogue and the Champion programme, while government grants fund the Prison Service-contracted programmes. The organization is affiliated with Trinity Christian Centre and is governed by a board that includes senior figures from finance, law, and pastoral leadership.

Name

Care Community Services Society

Legal name

Care Community Services Society

Website

https://ccsscares.sg

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Care Community Services Society is a Singapore-based non-profit social service agency (founded 1996, IPC-registered) that delivers community programmes for children, youth, seniors, ex-offenders, and counselling clients, and operates three SG Cares Volunteer Centres across Geylang, Serangoon, and Jalan Besar.

Ownership category

akta.pro rank

Product category

Social Services

NAICS

Individual and Family Services (6241), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Social Services (8300)

akta.pro primary industry

Nonprofit / Faith-Based CCRCs (HLADAEAC)

akta.pro secondary industry

Multi-Campus / Regional CCRC Networks (HLADAEAF)

Keywords

• Community social services
• Youth mentoring programmes
• Active ageing centres
• Offender rehabilitation services
• Volunteer centre operations

Headquarters

HQ city

Singapore

HQ country

Singapore

HQ region

Asia

Offices8 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Supply Chain

Revenue model

1. Donations: CCSS relies largely on donations for programmes and services serving over 2,200 beneficiaries. Donations are accepted via cheque, bank transfer, PayNow, GIRO, and credit card/eNETS through giving.sg. The organisation is a registered Institution of a Public Character (IPC), making donations of SGD10 and above eligible for 250% tax-deductible benefits.
2. Corporate Sponsorship: Corporate partners sponsor specific wish-list items, care packs, meals, festive celebrations, and programme activities through the Catalogue of Good. Cash sponsorships enjoy 2.5x tax deduction. Sponsorship amounts vary by initiative.
3. Programme Service Fees: Some services such as CareLibrary dementia support sessions are charged at SGD 86.40 per session (including goods and services tax), while most CCSS programmes are free to beneficiaries.
4. Government Grants: CCSS operates government-contracted programmes including the Drug Abuse Intervention Programme for Younger Offenders (contracted by Singapore Prison Service) and Throughcare Management Services for Elderly Offenders, which are funded through government grants.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels7 records

Core offering

CCSS is a Singapore non-profit social service agency that delivers community-based programmes across five verticals: CareKids (children's learning support and mentoring), CareYouth (school and community youth outreach), CareElderly (active ageing centres and dementia care), CarePrison (offender reintegration), and CareCounselling & Training (counselling and corporate wellness). It also operates three SG Cares Volunteer Centres that broker volunteer supply and community partnerships across Geylang, Serangoon, and Jalan Besar towns.

Product overview

Care Community Services Society (CCSS) is a social service organization offering a portfolio of community-based programmes organized into five core service divisions: CareKids (children's learning support and mentoring), CareYouth (youth outreach and group work), CareElderly (active ageing centres and dementia care), CarePrison (offender reintegration), and CareCounselling & Training (counselling services and corporate wellness). The organization also operates SG Cares Volunteer Centres in three Singapore towns. Each division contains specific programme modules such as the C.A.R.E.tapult Learning Support Programme, d'Klub Mentoring Programme, SWISH Youth, CareLibrary, and Listening Space. These services are delivered through community centres, schools, and corporate partnerships, with volunteer mentorship forming a key delivery mechanism across children's and youth programmes.

Differentiator

Problem solved

Functional benefit

Brands

• CareKids: Programme providing opportunities for children to develop their fullest potential and grow in character in a caring and nurturing environment.
• CareYouth
• CareElderly
• CarePrison
• CareCounselling & Training
• SG Cares Volunteer Centre
• C.A.R.E.tapult Learning Support Programme
• d'Klub Mentoring Programme
• SWISH Youth

Products and services

• CareKids A child development programme for children aged 7-12 from disadvantaged and low-income families that provides academic learning support, character-building, and mentorship in a caring environment. Delivered through C.A.R.E.tapult Learning Support and d'Klub Mentoring sub-programmes.
• C.A.R.E.tapult Learning Support Programme A free learning support programme engaging children aged 7-12 through play and exploration of educational games, academic coaching in Math and English, and skills impartation. Includes the National Library Board (NLB) kidsREAD reading component for children aged 4-8.
• d'Klub Mentoring Programme A free Saturday mentoring programme for children aged 9-12 from disadvantaged families that provides academic coaching and character-building activities through volunteer mentorship. Operated at six locations across Singapore (CarePoint, Stirling View, Nee Soon, East Canberra, Cheng San, Choa Chu Kang).
• CareYouth School- and community-based social work programmes for children and youth aged 7-20, including SWISH Youth basketball outreach and school-based group work for at-risk youth in MOE-approved schools.
• SWISH Youth A community-based outreach programme engaging at-risk youth aged 13-17 in MacPherson through basketball training combined with group work sessions to build character and life skills. Delivered at MacPherson Community Club Indoor Basketball Court on Saturdays from 2pm to 4:30pm.
• CareElderly Active Ageing Centres (AACs) Two Active Ageing Centres operating six days a week (Mon/Tue/Thu/Fri 9am-5:30pm, Wed 2pm-5:30pm, Sat 9am-12:30pm) providing recreational activities, exercise routines, social groups, outreach services, concierge services, and an Alert Alarm System for more than 600 seniors in Serangoon and MacPherson districts.
• CareLibrary A programme for individuals with mild to moderate dementia providing cognitive care activities, including three-hour group sessions twice weekly to support clients and their caregivers. Sessions are charged at SGD 86.40 per session (inclusive of GST), with some Meeting Centre sessions free during the pilot phase.
• CarePrison Reintegration and rehabilitation services for offenders, ex-offenders, and their family members, including the Drug Abuse Intervention Programme for Younger Offenders (contracted by Singapore Prison Service), Throughcare Management Services for Elderly Offenders, and the Yellow Ribbon Community Project for family support.
• CareCounselling & Training Professional counselling services and corporate wellness programmes including individual and family counselling, school-referred counselling, corporate counselling, Listening Space brief sessions, personality profiling, and educational workshops for individuals, families, and organisations.
• Listening Space A 30-minute session designed for busy professionals to talk through issues with a professionally trained counsellor, providing brief inputs and validation without requiring formal therapy.
• SG Cares Volunteer Centre Volunteer coordination centres operating in Geylang (since Nov 2020), Serangoon (since July 2023), and Jalan Besar (since April 2026) that build volunteer capacity and broker community partnerships across the three Singapore towns.

Quantifiable outcome

• More than 83,000 service users benefited from CCSS and SG Cares VC programmes
• +4 more outcomes

Named customers6 records

Segments5 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

13 partnerships are on record, tiered core and minor.

• SG Cares OfficecoreStrategic or Co-development Partner · 1 November 2020CCSS is the appointed operator of SG Cares Volunteer Centres, supporting the SG Cares Movement championed by the SG Cares Office, co-led by the National Volunteer & Philanthropy Centre (NVPC) and the National Council of Social Service (NCSS). CCSS operates three VC locations (Geylang since Nov 2020, Serangoon since July 2023, Jalan Besar since April 2026) to build volunteer capacity and broker community partnerships.
• Singapore Prison ServicecoreStrategic or Co-development PartnerCCSS runs the Drug Abuse Intervention Programme for Younger Offenders (contracted programme) and Throughcare Management Services for Elderly Offenders in partnership with Singapore Prison Service, supporting rehabilitation and reintegration of offenders.
• Yellow Ribbon SingaporecoreStrategic or Co-development PartnerCCSS collaborates with Yellow Ribbon Singapore on CarePrison reintegration and rehabilitation programmes for offenders and ex-offenders.
• National Volunteer & Philanthropy Centre (NVPC)coreStrategic or Co-development PartnerNVPC co-leads the SG Cares Movement alongside NCSS and the SG Cares Office, with CCSS serving as an appointed VC operator in three towns.
• National Council of Social Service (NCSS)coreStrategic or Co-development PartnerNCSS is a member of the SG Cares Movement leadership alongside NVPC and the SG Cares Office. CCSS is a member of NCSS (as shown on the website footer). NCSS provides governance and sector leadership for social service agencies in Singapore.
• AetosminorGTM or Marketing PartnerCorporate partner listed on CCSS website partner section, suggesting financial or in-kind support for CCSS programmes.
• GLP (Global Logistics Property)minorGTM or Marketing PartnerCorporate partner listed on CCSS website partner section, suggesting financial or in-kind support for CCSS programmes.
• J&J (Johnson & Johnson)minorGTM or Marketing PartnerCorporate partner listed on CCSS website partner section, suggesting financial or in-kind support for CCSS programmes.
• PrudentialminorGTM or Marketing PartnerCorporate partner listed on CCSS website partner section, suggesting financial or in-kind support for CCSS programmes.
• National Library Board (NLB)coreStrategic or Co-development PartnerNLB's kidsREAD reading programme is delivered through CCSS's C.A.R.E.tapult Learning Support Programme. NLB provides training for volunteers before they can conduct mass reading sessions with children aged 4-8.
• Sathya Sai Social ServiceminorGTM or Marketing PartnerCommunity partner of SG Cares VC @ Geylang; receives Gojek vouchers for seniors' transport costs to medical appointments and is connected with volunteer groups for medical escorts.
• THK Cluster Support @ GeylangminorGTM or Marketing PartnerCommunity partner connected with volunteer organisations for befriending programmes through SG Cares VC @ Geylang. Receives Gojek vouchers periodically for seniors' medical appointments.
• Workforce Singapore (WSG)minorStrategic or Co-development PartnerIn 2021, CCSS partnered with WSG for a pilot initiative delivering two workshops: 'Getting Your Family Through Change & Stress' in August 2021 and 'Managing Change' in November 2021. WSG's Bounce Back Lab coordinated the engagement.

Scale indicators5 records

Recent moves10 records

Expansion highlights6 records

Direct peers

• Fei Yue Community Services: A Singapore-based VWO providing integrated services across youth, family, eldercare, and counselling, mirroring CCSS's whole-family, multi-segment service model.
• AMKFSC Community Services: A Singapore VWO serving children, youth, families, and seniors with community-based programmes, comparable to CCSS in mission, beneficiary segments, and service delivery model.
• Montfort Care: A Singapore VWO delivering family, youth, and eldercare services through community-based programmes, comparable to CCSS's active ageing and family-focused offerings.
• Singapore Children's Society: A Singapore VWO focused on children and youth, comparable to CCSS's CareKids and CareYouth programmes in target population and volunteer-driven delivery.
• Thye Hua Kwan Moral Society: A large Singapore charity operating eldercare, family, and community services with multiple centres island-wide, comparable to CCSS in scope, multi-site operations, and Active Ageing Centre-style elder care.
• Lions Befrienders: A Singapore VWO focused on befriending and active ageing services for lonely seniors, comparable to CCSS's CareElderly Active Ageing Centres and senior-focused programming.
• TOUCH Community Services: A major Singapore VWO offering multi-segment social services for children, youth, families, seniors, and persons with disabilities, directly comparable to CCSS's integrated portfolio across CareKids, CareYouth, CareElderly, and CareCounselling.

Others

• National Volunteer & Philanthropy Centre (NVPC): The umbrella body co-leading the SG Cares Movement; CCSS is an appointed SG Cares Volunteer Centre operator under NVPC's framework, making it an ecosystem counterpart rather than a direct competitor.

Broad incumbents

• Yellow Ribbon Singapore: A national initiative coordinating offender rehabilitation and reintegration in Singapore, comparable to CCSS's CarePrison programmes and an existing collaboration partner.
• NTUC Health Co-operative: A larger Singapore healthcare and eldercare provider offering senior day care, home care, and active ageing services, comparable to CCSS's CareElderly AACs but at significantly greater scale across multiple touchpoints.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/ccsscares
• LinkedInlinkedin.com/company/ccsscares
• Instagraminstagram.com/ccsscares

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Care Community Services Society