Centigrade
Centigrade Service is a Houston-based, privately held specialty contractor founded in 1980 that maintains, repairs, calibrates, and rebuilds ultra-low temperature scientific refrigeration equipment for life science, healthcare, and industrial laboratories across Texas.
- Company typePrivate
- Founded1980
- HeadquartersHouston, Texas, United States
- Headcount1–10
- GTM typeB2B
- OfferingServices
What Centigrade does
Centigrade Service is a privately held, Houston-based specialty services company founded in 1980 that maintains, repairs, calibrates, and rebuilds scientific and laboratory refrigeration equipment for life science, healthcare, and industrial customers across Texas and surrounding regions. Its core technical competency lies in ultra-low temperature (ULT) freezers, cascade refrigeration systems, and electronic control module troubleshooting, with OEM-trained technicians delivering 24/7/365 field service dispatched directly from a single Houston facility. The company generates revenue through a tiered mix of annual recurring service contracts (Priority, Core, Preventive Maintenance Only, and Calibration Only), one-time field repair work, and complete refrigeration rebuilds that it positions as a cost-effective alternative to full equipment replacement (which can run up to $30,000 per ULT freezer).
Beyond direct service, Centigrade functions as a Texas-region distributor and integrator for SenseAnywhere wireless temperature and humidity monitoring hardware, including the AiroSensor data logger line, Pt-100 probes, access points, and cloud-based monitoring via the SA Client portal. This product line complements the service contracts by enabling continuous environmental monitoring and real-time alerting for laboratory and pharmaceutical storage customers. The company employs approximately 6 people, operates exclusively through direct field service delivery with no third-party channels, and relies primarily on its 40+ year regional reputation, referrals, and a service-request website funnel for demand generation. No public revenue, funding, or ownership data is disclosed.
Centigrade firmographics
Firmographics- Name
- Centigrade
- Legal name
- Centigrade Service
- Website
- https://centigradeservice.com
- Company type
- Private
- Founded year
- 1980
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Centigrade Service is a Houston-based, privately held specialty contractor founded in 1980 that maintains, repairs, calibrates, and rebuilds ultra-low temperature scientific refrigeration equipment for life science, healthcare, and industrial laboratories across Texas.
- Ownership category
- akta.pro rank
Centigrade industry classification
Industry- Product category
- Laboratory Refrigeration Services
- NAICS
- Electronic and Precision Equipment Repair and Maintenance (81121), Refrigeration Equipment and Supplies Merchant Wholesalers (42374)
- SIC
- Refrigeration & Service Industry Machinery (3580), Services-Miscellaneous Repair Services (7600)
- akta.pro primary industry
- Refrigeration & Cold-Chain Equipment Service (IMAIABAE)
- akta.pro secondary industries
- Compressor, Condenser & Evaporator Service (HSAOAJAG), Compliance, Refrigerant Regulations & Documentation (HSAOAJAN)
Keywords
Where Centigrade is headquartered
LocationHeadquarters
- HQ city
- Houston, Texas
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Centigrade business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Supply Chain, Technology or R&D, Marketing or Sales, Others
Revenue model
- Service Contracts (Recurring): Annual service contracts including Priority Service (25% discount on parts/labor, 24/7 coverage), Core Service (annual preventive maintenance, calibration during business hours), Preventive Maintenance Only, and Calibration Only. These contracts provide predictable recurring revenue and customer retention.
- Field Service and Repair: One-time repair services for scientific and laboratory refrigeration equipment including refrigeration rebuilds, component overhauls (compressors, filter dryers, copper lines, refrigerant), and emergency repairs. Revenue generated per service call.
- Preventive Maintenance Services: Comprehensive inspections at OEM recommended intervals including air filter cleaning, ice removal, voltage checks, temperature calibration, and 12-point inspection reports. Can be performed 2, 4, or 6 times per year.
- Refrigeration Rebuild: Complete overhaul of malfunctioning ultra-low temperature freezers, replacing compressors, filter dryers, copper lines, and refrigerant with OEM parts. Turnaround typically within two weeks.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Priority Service - Full coverage with 25% discount on parts and labor, 24/7 availability |
| Subscription | Annual | Core Service - Cost-effective preventive maintenance and calibration during business hours |
| Subscription | Annual | Preventive Maintenance Only - Prolong equipment life with regular inspections |
| Subscription | Annual | Calibration Only - Compliance documentation for auditing purposes |
Go-to-market motion2 records
Distribution channels1 record
Marketing channels3 records
Centigrade product offering
Product offeringCore offering
Centigrade provides maintenance, repair, calibration, and full refrigeration rebuild services for scientific and laboratory refrigeration equipment, including ultra-low temperature (ULT) freezers, blood bank refrigerators, plasma freezers, and cascade refrigeration systems. The company delivers its services through annual service contracts, 24/7 emergency response, and on-site field technician dispatch across Texas and surrounding regions. It also distributes SenseAnywhere wireless temperature and humidity monitoring hardware as a complementary monitoring solution.
Product overview
Centigrade is a service-oriented company providing maintenance, repair, and monitoring solutions for scientific and laboratory equipment, specializing in ultra-low temperature refrigeration. The company operates as a unified service platform offering three interconnected product lines: (1) SenseAnywhere AiroSensor wireless monitoring hardware including data loggers, access points, temperature probes, and input modules; (2) Service contract programs (Priority, Core, Preventive Maintenance Only, Calibration Only) providing tiered maintenance and calibration coverage; and (3) Refrigeration Rebuild Services for complete component overhaul of malfunctioning ultra-low temperature freezers. The SenseAnywhere monitoring system serves as a complementary product to the service contracts, enabling customers to continuously monitor equipment performance and receive real-time alerts.
Differentiator
Problem solved
Functional benefit
Brands
- SenseAnywhere: Real-time wireless temperature and humidity monitoring system including AiroSensor data loggers, access points, and monitoring software offered as a product/service by Centigrade.
Products and services
- Priority Service Contract Comprehensive annual service contract providing 25% discount on parts and labor, 24/7/365 availability, 2-hour response guarantee, up to 2 weeks of loaner freezers per year, annual preventive maintenance, and equipment calibration to OEM specifications. Designed for life science and laboratory facilities requiring maximum uptime.
- Core Service Contract Annual preventive maintenance and calibration service performed during normal business hours, with at-cost loaner freezer availability during emergencies and in-shop repairs. Targets cost-sensitive laboratory operations needing routine maintenance and audit-ready calibration documentation.
- Preventive Maintenance Only Program Annual program for prolonging laboratory equipment life, including mechanical operation inspection, filter and condenser cleaning, ice removal, alarm and electronic set point verification, and chart recorder maintenance. Inspections can be performed 2, 4, or 6 times per year based on customer requirements.
- Calibration Only Program Annual calibration service for laboratory equipment operating at specified set points, providing temperature and humidity calibrations using NIST-approved third-party certified instrumentation and annual compliance documentation per piece of equipment for audit purposes.
- Refrigeration Rebuild Services Complete component overhaul service for malfunctioning ultra-low temperature freezers, including replacement of compressors, filter dryers, copper lines, and refrigerant with OEM parts, plus a detailed post-repair cooling performance test. Typically completed within two weeks at a fraction of the cost of replacing a ULT freezer (replacement can cost up to $30,000).
- 24-Hour Emergency Service Round-the-clock emergency response service for scientific and laboratory refrigeration equipment with trained service technicians available 24/7/365, including weekends and holidays. Provides urgent equipment failure response and loaner freezer dispatch across Texas and surrounding regions.
- Preventive Maintenance & Calibration Services Comprehensive inspection service for laboratory and scientific equipment performed at OEM-recommended intervals, including a 12-point inspection protocol covering air filter cleaning, ice removal, voltage checks, temperature calibration, and chart recorder battery replacement, with full documentation provided for regulatory compliance.
- SenseAnywhere AiroSensor Monitoring System Wireless temperature and humidity data logger system with cloud-based monitoring via the SA Client portal, offering real-time alerts via SMS and email, up to 10-year battery life, and compliance reporting for laboratories, warehouses, and pharmaceutical storage facilities. Includes AiroSensor data loggers, access points, Pt-100 temperature probes, input modules, AssetTag, and SwitchHolder accessories.
Quantifiable outcome
- Preventive maintenance reduces operating costs and increases equipment reliability and efficiency
- +3 more outcomes
Companies that use Centigrade
Customer profileSegments3 records
Ideal customer profiles3 records
Centigrade technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
Centigrade partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- SenseAnywherecoreCentigrade serves as a distributor and service provider for SenseAnywhere wireless temperature monitoring products, including the AiroSensor line of wireless temperature data loggers. The company offers SenseAnywhere products as part of their environmental monitoring solutions, providing installation, support, and access to the SenseAnywhere cloud portal (SA Client) for laboratory and facility monitoring.
Scale indicators3 records
Recent moves6 records
Expansion highlights4 records
Centigrade competitors and assessment
Company assessmentBroad incumbents
- VWR / Avantor: Large laboratory supplies distributor with equipment service programs; competes for lab maintenance wallets and supplies many of the same Texas life-science customers.
- Eppendorf: Manufacturer of ULT freezers and other bioprocessing/lab equipment with field-service programs serving the same life-science customers Centigrade supports.
- Helmer Scientific: Manufacturer of laboratory and medical-grade refrigeration (blood bank, plasma, ULT) offering factory service plans that overlap with Centigrade's preventive maintenance and calibration offerings.
- Thermo Fisher Scientific: Manufacturer of ultra-low temperature freezers and other laboratory equipment with factory-authorized service programs; competes indirectly through warranty service and service contracts on its installed base.
- PHC Corporation (PHcbi): Manufacturer of laboratory and pharmaceutical refrigeration (formerly Sanyo/Panasonic) with factory service teams; Centigrade services these brand units as part of its brand-agnostic model.
- BINDER GmbH: Manufacturer of laboratory incubators, freezers, and environmental chambers with service support serving overlapping customers in life-science and clinical facilities.
- Cole-Parmer: Distributor and service provider for laboratory and life-science equipment including cold-chain instrumentation; serves overlapping lab customers with both products and service offerings.
- So-Low Environmental: Manufacturer of ultra-low temperature freezers serving biological sample storage; Centigrade services So-Low units as part of its multi-brand repair operations.
Regional players
- Labconco: Manufacturer of laboratory equipment (including cold-chain-related products) primarily serving North American research and clinical labs; tangential overlap with Centigrade's customer base.
Direct peers
- LabRepCo: Specialized laboratory equipment service provider offering repair, preventive maintenance, and calibration services for research and clinical labs; closely matches Centigrade's brand-agnostic service model and customer base.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Centigrade social profiles
Digital presenceCentigrade financial estimates
Financial estimateRevenue estimate
Valuation estimate
Centigrade leadership team
Management profileNumber of profiles
Profiles1 record
Centigrade funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Centigrade M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Centigrade
What does Centigrade do?
Centigrade provides maintenance, repair, calibration, and full refrigeration rebuild services for scientific and laboratory refrigeration equipment, including ultra-low temperature (ULT) freezers, blood bank refrigerators, plasma freezers, and cascade refrigeration systems. The company delivers its services through annual service contracts, 24/7 emergency response, and on-site field technician dispatch across Texas and surrounding regions. It also distributes SenseAnywhere wireless temperature and humidity monitoring hardware as a complementary monitoring solution.
Is Centigrade a public or private company?
Centigrade is a private company. It is classified as unknown and is currently operating.
When was Centigrade founded?
Centigrade was founded in 1980. It employs 1 to 10 people.
Where is Centigrade based?
Centigrade is headquartered in Houston, Texas, United States, in the North America region.
How does Centigrade make money?
Four revenue lines are on record. Service Contracts (Recurring) is the primary driver. The others are field Service and Repair, preventive Maintenance Services and refrigeration Rebuild.
Who are Centigrade's main competitors?
Broad incumbents on record are VWR / Avantor, Eppendorf, Helmer Scientific, Thermo Fisher Scientific, PHC Corporation (PHcbi), BINDER GmbH, Cole-Parmer and So-Low Environmental. Labconco is listed as a regional player. LabRepCo is listed as a direct peer.
Does Centigrade have an API?
No public API is recorded for Centigrade.
What industry is Centigrade in?
Centigrade's product category is Laboratory Refrigeration Services. Its primary akta.pro industry code is IMAIABAE, Refrigeration & Cold-Chain Equipment Service, with a secondary code of HSAOAJAG, Compressor, Condenser & Evaporator Service. Its NAICS code is 81121 and its SIC code is 3580.