Centre de la Famille et de la Médiation

Name

Centre de la Famille et de la Médiation

Legal name

Centre de la Famille et de la Médiation

Website

https://cfmediation.com

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Family Mediation Services

NAICS

Other Individual and Family Services (624190), Child and Youth Services (62411)

SIC

Services-Social Services (8300)

akta.pro primary industry

Family & Parenting Support Services (BPAGAEAC)

akta.pro secondary industry

Family Engagement & Caregiver Support Programs (SEL/Mental Health) (EDAKAMAK)

Keywords

• Family mediation services
• Family conflict resolution
• Children of separated parents
• Parent-teen mediation
• Mediator professional training

Headquarters

HQ city

Lyon

HQ country

France

HQ region

Europe

Offices10 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Family Mediation Services: CFM generates revenue through service fees for mediation sessions, calculated based on a national income sliding scale. First information interview is free. Sessions are priced from €2 to €131 per person per session depending on income level. A €15 file management fee is charged per person. Services are heavily subsidized by institutional funders including CAF du Rhône, MSA, Ministry of Justice, Department of Rhône, and over 70 municipalities in the Rhône department.
2. Children's Workshops: Revenue from workshops for children and adolescents of separated parents. Pricing is based on combined parent income, ranging from €75 to €500 per child. Workshops are supported by funding from Métropole de Lyon, Ville de Lyon, Fondation de France, Fondation LDLC, and private patrons.
3. Professional Training: Training services for professionals in social, medical-social, educational and legal sectors on family mediation and conflict management. The center is authorized to deliver training activities but courses are not eligible for Qualiopi certification funding. Activity declaration number: 84692308569.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

CFM provides family mediation services for individuals and families experiencing conflict — separations, divorces, parent-teen disputes, blended-family restructuring, grandparent-grandchild reconnection, and family conflicts around aging, disability or illness. Services are delivered by state-diploma-qualified mediators using a proprietary narrative groupal model (Modèle Groupal Narratif) across a main office in Lyon and nine satellite antennas in the Rhône department, supplemented by workshops for children of separated parents (SAO® and Ateliers Parapluie) and professional training for social, medico-social, educational and legal sector workers.

Product overview

Centre de la Famille et de la Médiation operates as a unified service portfolio centered on family mediation. The core offering is family mediation (Médiation Familiale), available in specialized forms: Médiation Parents & Enfants for parent-child conflicts, Médiation Grand Âge & Handicap for elderly and disability contexts, and Médiation Famille & Professionnels du Soin for family-professional care relationships. Complementing mediation, CFM offers child and adolescent workshops under the Ateliers Enfants brand: Ateliers pour Enfants et Adolescents de Parents Séparés (60+ workshops since 2017) and Ateliers Parapluie (school-based conflict awareness workshops). Professional training modules round out the portfolio for social and healthcare sector workers.

Differentiator

Problem solved

Functional benefit

Brands

• Ateliers SAO® (La Séparation, une Aventure et ses Outils): Co-construction with IFATC-CFM of workshops for children of separated parents, recognized by the Irénées d'Or prize in 2023.
• Ateliers Parapluie

Products and services

• Médiation Familiale (Family Mediation) Core family mediation service providing a structured process for conflict resolution through confidential interviews facilitated by state-qualified family mediators. Includes information sessions, individual meetings, joint mediation sessions, and formal agreements that can be homologated by a judge. Targeted at parents going through separation or divorce who need help organizing children's lives, financial matters, and co-parenting communication.
• Médiation Parents & Enfants Specialized mediation for parents and children during family transitions including separation, recomposition, and adolescent conflict, offering space for dialogue and construction of respectful agreements.
• Médiation Grand Âge & Handicap Mediation service adapted for elderly and disability contexts, supporting families in navigating dependency, healthcare decisions, cognitive challenges, and maintaining the voice of vulnerable persons in decisions affecting them.
• Médiation Famille & Professionnels du Soin Mediation facilitating dialogue between families and healthcare professionals, clarifying roles, easing tensions, and ensuring the voice of vulnerable persons remains central to care decisions.
• Ateliers pour Enfants et Adolescents de Parents Séparés Workshops for children and adolescents of separated parents, offering expression spaces, emotional understanding, and coping strategies within a secure framework. Age-specific sessions cover children aged 6-15.
• Ateliers Parapluie Awareness and prevention workshops for adolescents (middle and high school students) to better understand family conflicts, identify emotions, and discover resources to cope with tensions. Interactive 2-2.5 hour sessions conducted in groups of half-classes.
• Formations Professionnelles Professional training services for social, medico-social, educational, and legal sector professionals facing conflict and separation situations. Four thematic training modules: family evolution and crisis, conflict resolution methods, child/teen voice gathering, and children's experience in parental conflict contexts.

Quantifiable outcome

• Over 300 children supported through workshops since 2017
• +2 more outcomes

Named customers5 records

Segments6 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature3 records

Partnerships

15 partnerships are on record, tiered core, major and minor.

• CAF du Rhône (Caisse d'Allocations Familiales)coreOthersPrimary institutional funder for family mediation services. Provides funding through the Service Provision system established since January 1, 2007. Supports subsidized pricing based on family income.
• MSA (Mutuelle Sociale Agricole) Ain-RhônecoreOthersAgricultural social mutual insurance providing institutional funding for family mediation services in their coverage area.
• Ministry of Justice (Ministère de la Justice)coreOthersGovernment ministry providing institutional funding and legal framework support for family mediation services.
• Department of Rhône (Département du Rhône)coreOthersRegional government authority providing institutional funding and support for family mediation development.
• 70+ municipalities in Rhône departmentcoreOthersOver 70 cities in the Rhône department that have signed protocols for the development of family mediation, providing additional funding and local support.
• Métropole de LyonmajorOthersMetropolitan authority providing funding for children's workshops and mediation services.
• Ville de LyonmajorOthersCity of Lyon providing funding support for children's workshops and mediation activities.
• Fondation de FrancemajorOthersMajor French philanthropy foundation supporting CFM projects including children's workshops.
• Fondation Groupe LDLCmajorOthersTechnology company foundation supporting the development of Parapluie workshops and pedagogical resources.
• FENAMEF (Fédération Nationale des Associations de Médiation Familiale)majorStrategic or Co-development PartnerNational federation of family mediation associations. CFM is a member and adheres to FENAMEF's ethical principles and mediation definitions adopted by the National Advisory Council for Family Mediation.
• IFATC (Institut de Formation à l'Accompagnement et à la Thérapeutique des Couples)majorStrategic or Co-development PartnerCo-development partner for SAO® workshops (La Séparation, une Aventure et ses Outils) - an innovative co-construction for children of separated parents.
• Métropole AidanteminorStrategic or Co-development PartnerLocal network for caregivers where CFM presented its services as 'service of the month' on October 26, 2022.
• Fondation Après-toutminorOthersFoundation supporting CFM projects.
• Fondation St IrénéemajorOthersFoundation that awarded CFM the Prix Communication des Irénées d'Or in June 2023, recognizing their communication work on children's workshops during separation.
• Mediation Part'agemajorStrategic or Co-development PartnerNetwork of family mediators working in the context of aging and disability across France. CFM is an adherent member of this network.

Scale indicators5 records

Recent moves8 records

Expansion highlights6 records

Direct peers

• Mediation Part'age: French national network of family mediators specialized in aging and disability contexts, of which CFM is an adherent member. Operates in the same Médiation Grand Âge & Handicap space as CFM and serves a directly comparable client segment of families navigating elder-care and disability decisions.
• IFOMENE (Institut de Formation à la Médiation et à la Négociation): French mediation training institute offering professional certification in family and civil mediation. Comparable to CFM in methodology orientation and overlapping customer base of mediators and social-sector professionals, though focused on training delivery rather than direct service provision.
• FENAMEF (Fédération Nationale des Associations de Médiation Familiale): National federation of family mediation associations in France, of which CFM is a member. Other FENAMEF member associations operate family mediation services with similar state-diploma-credentialed mediators and comparable income-based pricing models, making them direct peer organizations across French regions.

Broad incumbents

• UNAF (Union Nationale des Associations Familiales): National umbrella organization representing family associations across France, including UDAFs at the departmental level. UNAF operates a much broader family-services mandate than CFM but serves overlapping populations and is a key institutional counterpart in French family policy.
• CNIDFF (Centre National d'Information sur les Droits des Femmes et des Familles): Federation of departmental information centers providing legal and family information, including family mediation and conflict-resolution services. Operates a broader women's-rights and family-information mandate but overlaps with CFM in family mediation referrals and training for social-sector professionals.

Regional players

• UDAF du Rhône (Union Départementale des Associations Familiales du Rhône): Departmental family association serving the same Rhône geography as CFM, with broader family-services scope including information, representation, and accompanying services. Operates as a potential referral partner and partially overlapping service provider at the local level.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/centre-de-la-famille-et-de-la-m%C3%A9diation

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles14 records

Funding overview

Funding rounds

Investors

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Centre de la Famille et de la Médiation