Catholic Charities of Delaware, Otsego, and Schoharie Counties

What Catholic Charities of Delaware, Otsego, and Schoharie Counties does

Catholic Charities of Delaware, Otsego, and Schoharie Counties is a 501(c)(3) nonprofit human services organization headquartered in Oneonta, New York, that delivers a portfolio of 17 distinct social service programs across seven upstate New York counties (Delaware, Otsego, Schoharie, Fulton, Herkimer, Montgomery, and Chenango). Its program mix spans emergency material assistance (Caring Connections, Food Pantry, Summer Food Service Program), housing and homelessness services (Rental Assistance, Warming Stations), victim and survivor services (Domestic Violence, Crime Victims, Child Advocacy Center), counseling, dispute resolution mediation, child care resource coordination, aging services, alternatives to incarceration, victim impact panels, and a retail Thrift Shop that generates proceeds for charitable programs.

The organization operates a multi-site delivery model with primary offices in Sidney, Oneonta, and Warnerville/Richmondville, supplemented by satellite service points (food pantries in Cobleskill, the CARRT Child Advocacy Center, and warming station sites). Its technology footprint is minimal — described in source material as a traditional nonprofit with no proprietary platform; the only digital product identified is an Online Child Care Referral Portal for Otsego County. Service delivery is human-intensive (counseling, case management, mediation, advocacy) with evidence-based clinical practices (Trauma-Focused CBT, Accelerated Resolution Therapy) deployed by licensed clinicians rather than automated systems.

Revenue mechanics are those of a contract- and donation-funded nonprofit. Counseling is offered on an income-based sliding fee scale (insurance not accepted). The remainder of operations is funded through New York State agency contracts (Unified Court System, Office of Children and Family Services, Office of Victim Services), federal grants (HUD), diocesan and church donations, thrift shop proceeds, and unrestricted community giving. The headcount disclosed is 15 employees, though the breadth of programs suggests significant reliance on program-funded case managers and volunteers.

Name

Catholic Charities of Delaware, Otsego, and Schoharie Counties

Legal name

Catholic Charities of Delaware, Otsego, and Schoharie Counties

Website

https://charitiesccdos.org

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Catholic Charities of Delaware, Otsego, and Schoharie Counties is a 501(c)(3) nonprofit that delivers emergency assistance, housing, counseling, victim services, child care referrals, and dispute resolution to vulnerable individuals and families across seven counties in upstate New York.

Ownership category

akta.pro rank

Product category

Human and Social Services

NAICS

Religious Organizations (8131), Religious Organizations (81311)

SIC

Services-Social Services (8300)

akta.pro primary industry

Faith-Based Social Services & Community Outreach (Food Pantries, Shelters, Counseling) (BPAGAJAG)

Keywords

• Human services
• Social services
• Nonprofit services
• Family support
• Community services

Headquarters

HQ city

Sidney

HQ country

United States

HQ region

North America

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Pricing tiers

Distribution channels1 record

Marketing channels6 records

Core offering

Catholic Charities of Delaware, Otsego, and Schoharie Counties is a 501(c)(3) nonprofit that delivers a comprehensive suite of social and human services across seven New York State counties. Core offerings include emergency assistance, food pantry distribution, housing and rental support, domestic violence services, counseling, dispute resolution mediation, child advocacy, child care resource and referral, aging services, alternatives to incarceration, victim impact panels, and a thrift shop.

Product overview

Catholic Charities of Delaware, Otsego, and Schoharie Counties operates as a 501(c)(3) non-profit organization providing quality essential human services through a portfolio of 17 distinct programs. The organization serves individuals and families across seven counties (Delaware, Otsego, Schoharie, Fulton, Herkimer, Montgomery, and Chenango) in New York State. Services range from direct assistance programs (Food Pantry, Emergency Assistance, Housing) to specialized support services (Domestic Violence Program, Crime Victims Program, Dispute Resolution Center, Counseling Services) to community resource programs (Child Care Support Services with an online referral portal, Summer Food Service Program, Thrift Shop). The organization also operates a nationally accredited Child Advocacy Center and provides Alternatives to Incarceration programming. Programs are delivered through multiple office locations in Sidney, Oneonta, and Richmondville, with a focus on serving the poor and vulnerable populations.

Differentiator

Problem solved

Functional benefit

Products and services

• Aging Life Services Services to assist aging individuals and their families with life transitions, care coordination, and support needs.
• Alternatives to Incarceration Court-ordered program offering non-violent individuals the opportunity to complete community service instead of incarceration.
• Caring Connections / Emergency Assistance Emergency assistance program collaborating with churches to connect families and vulnerable community members with resources to meet basic needs including utilities, food, transportation, and personal needs.
• Child Advocacy Center (CARRT) Nationally accredited center providing a safe, child-friendly location where services are coordinated for children who have survived sexual and/or serious physical abuse, operating in Schoharie County.
• Child Care Support Services Child Care Resource Center for Otsego County providing child care referrals to parents, professional development and business resources to child care programs, and acting as the Registrar for Family Day Care and School Age Child Care.
• Child Fatality Review Team (CFRT) Multidisciplinary team reviewing child deaths to understand contributing factors and work to prevent future deaths through safety education programs.
• Counseling Services Individual and group counseling services for kids, teens, and adults using evidence-based practices such as mindfulness, Trauma-Focused Cognitive Behavioral Therapy, and Accelerated Resolution Therapy, offered on an income-based sliding scale without insurance.
• Crime Victims Program Program supporting crime victims with compensation application filing assistance, advocacy, emergency financial assistance, court accompaniment, and referrals to needed services.
• Dispute Resolution Center No-cost mediation services helping individuals and parties resolve disputes through neutral third-party facilitation, including parenting plan mediation, divorce mediation, landlord-tenant disputes, and special education mediation.
• Domestic Violence Program Confidential services for survivors of domestic violence including emergency shelter, advocacy, counseling, safety planning, and emergency financial assistance for rent, utilities, and basic needs.
• Family Support Services Program supporting and empowering families with children experiencing serious emotional challenges through needs assessment, self-advocacy support, peer support groups, and educational opportunities.
• Food Pantry Emergency food assistance program providing a four-day food supply at locations in Cobleskill and Sidney, operating on a client-choice model.
• Housing Housing services including a Rental Assistance Program with case management, warming stations for homeless individuals, and emergency shelter for domestic violence survivors.
• Summer Food Service Program Program providing free lunches to children through age 18 during July and August, served Monday through Friday at locations in Otsego County.
• Thrift Shop Retail operation in Warnerville/Richmondville selling gently used household items, furniture, and personal goods at bargain prices, with proceeds supporting charitable programs.
• Victim Impact Panels Restorative dialogue program presented to people convicted of DWI, DUI, or drug-related offenses, featuring victims sharing their experiences to educate and prevent future impaired driving.
• Otsego County Child Care Referral Packet and Online Search Free online portal allowing parents to answer questions and view profiles of registered and licensed child care programs in Otsego County that meet their needs.

Quantifiable outcome

• Dispute Resolution Center processed 297 cases for 827 individuals in 2024
• +2 more outcomes

Segments8 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Eleven partnerships are on record, tiered core and supporting.

• Churches (Community Partners)coreOthersCaring Connections is a collaboration with churches to connect families and vulnerable members of the community with resources to meet basic needs. Churches refer individuals to Caring Connections when they do not have the resources to assist directly. The program services all religions and nationalities.
• First United Presbyterian Church of Oneonta (Red Door Church)coreStrategic or Co-development PartnerCo-sponsor of the Summer Food Service Program. The church partners with Catholic Charities to provide free lunches to children during the summer months.
• Care Compass NetworksupportingStrategic or Co-development PartnerCommunity partner organization providing health and social services coordination in the region.
• Healthy AlliancesupportingStrategic or Co-development PartnerCommunity partner organization focused on health and wellness initiatives in the region.
• New York State Unified Court SystemcoreStrategic or Co-development PartnerThe Dispute Resolution Center was created in 1979 by the New York Legislature and is primarily funded by the New York State Unified Court System. The DRC provides no-cost mediation services.
• New York State Office of Victim ServicescoreStrategic or Co-development PartnerCatholic Charities assists crime victims with filing for compensation benefits from the NYS Office of Victim Services. Benefits can include medical benefits, property repair/replacement, counseling costs, and other expenses not covered by insurance.
• New York State Office of Children and Family ServicescoreStrategic or Co-development PartnerFunded by the NYS Office of Children and Family Services as the Child Care Resource Center for Otsego County. Provides child care referrals, training, and support services.
• Law Enforcement and District Attorney (Schoharie County)coreImplementation/ SI/ Consulting PartnerThe Schoharie County Child Advocacy Center team includes law enforcement, Child Protective Services, the District Attorney, advocates, and medical professionals working together to investigate child abuse cases.
• NY-511 Southern Tier Homeless CoalitionsupportingStrategic or Co-development PartnerPartner organization addressing homelessness in the Southern Tier region.
• H.U.D. (U.S. Department of Housing and Urban Development)supportingStrategic or Co-development PartnerFederal partner providing housing resources and support for housing-insecure individuals and families.
• Legal Aid Society of Northeastern New YorksupportingStrategic or Co-development PartnerProvides legal resources and referrals for housing-related legal matters.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Catholic Charities USA: The national network of which Catholic Charities DOS is an affiliate member. Provides overarching advocacy, federal funding access, training, and shared services that directly support regional affiliates like the subject company.
• Catholic Charities of the Archdiocese of New York: Larger NY Catholic Charities regional operating a similar portfolio of social services (housing, immigration, family services) across New York City and Westchester. Comparable as a same-faith, same-network human-services nonprofit with overlapping program types but substantially larger geographic and operational scale.

Direct peers

• Family Services of Westchester: New York State nonprofit human-services agency offering counseling, housing, domestic violence, and family-support programs. Highly comparable on program mix (mental-health, DV, family support, housing) and on county-level NY State contract dependence.
• Catholic Charities of Buffalo: Another New York State regional Catholic Charities affiliate serving Western NY with a comparable mix of counseling, food, housing, and family-support programs. Most directly comparable peer given similar faith-based regional service model and overlapping NY State funding relationships.
• Family Service of Rochester: Upstate New York human-services nonprofit providing counseling, aging services, dispute resolution, and youth programs. Comparable as a regional NY nonprofit with a similar program portfolio, sliding-fee model, and reliance on NY State grants.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/CharitiesDOS
• Facebookfacebook.com/CatholicCharitiesDOS
• Instagraminstagram.com/catholiccharitiesdos
• LinkedInlinkedin.com/company/catholic-charities-of-delaware-otsego-and-schoharie-counties

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Catholic Charities of Delaware, Otsego, and Schoharie Counties