City Harvest Community Services Association

What City Harvest Community Services Association does

City Harvest Community Services Association (CHCSA) is a Singapore-registered charity and Institution of Public Character operating as the social service arm of City Harvest Church. Founded in 2010, the organization delivers community-based eldercare, youth empowerment, family financial assistance, and mental wellness services to more than 2,000 beneficiaries annually, supported by a volunteer base exceeding 1,000 befrienders and event volunteers. Its core service lines include House of Joy (Active Ageing Centres in Mountbatten and Tampines Greenweave, accredited by the Ministry of Health in April 2024), CARE Visitation (a senior befriending programme originating in 1999), Rummi-Con (annual Rummikub convention for seniors), Financial Assistance schemes (Interim Support, Fresh Start, and Community Support), Project Rise (youth leadership programme), and sponsored counselling through a Safe Space partnership.

The underlying technology is a lightweight social services platform supporting community outreach, volunteer management, and care programme coordination — there is no proprietary AI, no public API, and no software product offering. The organization is PDPA-compliant under Singapore's Personal Data Protection Act. Operating geographies are limited to Singapore, with no international footprint.

CHCSA's business model is donation-driven: it raises funds from individual donors and church-affiliated supporters and operates on suggested impact-based gift tiers ranging from $5 (one senior meal) to $2,000 (Fresh Start intervention). As an IPC, it can issue tax-deductible receipts, and it supplements donations with government-coordinated programmes (Active Ageing Centre accreditation, Social Service Office referrals, and Agency of Integrated Care's Fun-Fund). GTM motion is community-led and event-driven, relying on church networks, HDB estate outreach, and partner referrals from social service agencies rather than paid marketing.

Name

City Harvest Community Services Association

Legal name

City Harvest Community Services Association

Website

https://chcsa.org.sg

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

11–50 employees

Short description

City Harvest Community Services Association (CHCSA) is a Singapore-registered charity and social service arm of City Harvest Church, delivering eldercare, youth empowerment, family financial assistance, and mental wellness services to over 2,000 beneficiaries across Mountbatten and Tampines HDB estates via two Ministry of Health-accredited Active Ageing Centres and a 1,000+ volunteer network.

Ownership category

akta.pro rank

Product category

Community Social Services

NAICS

Civic and Social Organizations (813410), Emergency and Other Relief Services (624230), Child and Youth Services (62411), Civic and Social Organizations (8134)

SIC

Services-Social Services (8300), Services-Nursing & Personal Care Facilities (8050), Services-Membership Sports & Recreation Clubs (7997), Services-Health Services (8000)

akta.pro primary industry

Community-Based Senior Centers with Adult Day Services (HLADAIAJ)

akta.pro secondary industries

Elder Services & Aging Support (BPAGAEAF), Community Centers & Neighborhood Support Services (BPAGAEAL), Senior Social Clubs & Community-Based Day Programs (Non-Clinical) (HSABANAK), Mental Health & Crisis Support Services (BPAGACAD), Maternal, Child & Family Health Organizations (BPAGACAF)

Keywords

• Community social services
• Eldercare programmes
• Youth empowerment
• Family financial assistance
• Volunteer befriending

Headquarters

HQ city

Singapore

HQ country

Singapore

HQ region

Asia

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Supply Chain, Others

Revenue model

1. Donations and Charitable Contributions: CHCSA operates as a registered charity with Institution of Public Character (IPC) status, relying primarily on donations from the public and supporters of City Harvest Church to fund its social service programmes.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels4 records

Core offering

City Harvest Community Services Association operates as a registered charity delivering community social services in Singapore, including eldercare through Ministry of Health-accredited Active Ageing Centres (House of Joy), volunteer-led befriending programmes (CARE Visitation), youth empowerment (Project Rise), financial assistance schemes for families in need, and sponsored mental wellness counselling in partnership with Safe Space. The organization serves over 2,000 beneficiaries — seniors, youth, and families — through a network of more than 1,000 volunteers, and is funded primarily through donations and charitable contributions.

Product overview

City Harvest Community Services Association operates as a social service organization with multiple interconnected community programmes. Core services include eldercare (House of Joy AACs in Mountbatten and Tampines, CARE Visitation befriending, Rummi-Con senior gaming events), family support (Financial Assistance schemes, The Good Carnival), youth development (Project Rise, Rise & Shine), mental wellness (counselling partnerships with Safe Space), and volunteer management. The organization serves over 2,000 beneficiaries across seniors, youths and families with a volunteer base exceeding 1,000.

Differentiator

Problem solved

Functional benefit

Brands

• Rummi-Con: A senior festival celebrating Rummikub gameplay, promoting cognitive and social well-being of seniors through engaging table gameplay.
• Project Rise
• CARE Visitation
• House of Joy

Products and services

• House of Joy Active Ageing Centres Active Ageing Centres (AACs) accredited by the Ministry of Health, providing seniors in HDB estates with a warm space to build friendships, stay active, and participate in meaningful activities supporting healthy ageing. Locations include Mountbatten (founded 2010) and Tampines Greenweave (opened November 2020). The Mountbatten centre coordinates befriending efforts for some 400 seniors living across 21 blocks in the area.
• CARE Visitation Programme A befriending programme connecting community volunteers with elderly residents in HDB estates to reduce social isolation through regular visits. In 2024, CARE volunteers befriended over 290 seniors in surrounding blocks of Active Ageing Centres in Mountbatten and Tampines estates.
• Rummi-Con (Rummikub Convention) An annual Rummikub convention for seniors promoting cognitive and social well-being through engaging table gameplay. The event scaled from 102 seniors at 5 AACs in 2019 to 232 seniors representing 20 AACs in 2023, with 2025 targeting 500 seniors at Our Tampines Hub. The 2023 edition was supported by the Fun-Fund administered by the Agency of Integrated Care (AIC).
• Financial Assistance Schemes Three financial assistance schemes for families and individuals in financial distress: Interim Support (up to $200/month for 3 months), Fresh Start (up to $2,000 one-time), and Community Support (up to $300/month for 12 months). Social workers apply on behalf of clients through the Social Service Office (MSF) and other Social Service Agencies.
• Mental Wellness Services Sponsored counselling services delivered in partnership with Safe Space, Singapore's leading digital mental health company. Provides 5 therapy vouchers (valued at $120 each) for financially-challenged individuals to access therapy sessions ranging from $80 to $240 per session. Safe Space provides the therapists and manages therapy service delivery, with CHCSA sponsoring sessions through donor-funded vouchers.
• Project Rise A youth empowerment programme equipping Singaporean youths with ASEAN understanding, leadership skills, and entrepreneurial mindsets through immersive learning, cross-cultural exchange experiences, and hands-on project execution. The programme is designed to raise a new generation of community-minded leaders.
• Gift a Little Festive A micro-befriending programme delivering festive cheer to seniors, mobilising over 150 volunteers annually to reach more than 2,000 seniors in Mountbatten and Tampines. The programme distributes festive gifts and provides social interaction during holiday periods.
• Volunteer Management Programme Facilitates volunteering opportunities ranging from event-based to regular commitments, serving seniors, youths, families and children. The programme mobilizes a volunteer base of over 1,000 befrienders and event volunteers across CHCSA's service portfolio.

Quantifiable outcome

• Over 2,000 beneficiaries served including seniors, youth, and families
• +3 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Four partnerships are on record, tiered core.

• Ministry of HealthcoreStrategic or Co-development Partner · 1 January 2019Ministry of Health awarded House of Joy Tampines Greenweave space to CHCSA through a tender process in 2019. Also accredited both House of Joy centres as Active Ageing Centres (AACs) in April 2024.
• Safe SpacecoreStrategic or Co-development PartnerCHCSA partners with Safe Space, Singapore's leading digital mental health company, to provide therapy sessions for financially-challenged individuals. Safe Space provides therapists and manages the therapy service delivery, with CHCSA sponsoring sessions through donor-funded vouchers. Privacy is maintained with only Safe Space having access to client information.
• Agency of Integrated Care (AIC)coreStrategic or Co-development PartnerRummi-Con 2023 was supported by the Fun-Fund administered by AIC. AIC is a public health intermediary under Singapore's Ministry of Health that coordinates eldercare services and programmes.
• Social Service Office (MSF)coreStrategic or Co-development PartnerCHCSA works together with the Social Service Office under MSF and other Social Service Agencies to support families and individuals through financial difficulties. Social workers apply on behalf of clients for CHCSA's financial assistance schemes.

Scale indicators10 records

Recent moves9 records

Expansion highlights4 records

Broad incumbents

• St. Andrew's Community Hospital: Faith-based eldercare and community rehabilitation provider in Singapore. Comparable as a MOH-partnered faith-affiliated eldercare operator, though larger and more clinical than CHCSA.
• NTUC Health Co-operative: Largest community-based eldercare provider in Singapore, operating day care, home care, and nursing home services. Comparable as a senior care operator but operates at significantly larger scale than CHCSA, including direct AAC competition.

Direct peers

• AMKFSC Community Services: Singapore family and community services charity operating Family Service Centres and youth/elder programmes. Comparable to CHCSA's family financial assistance and community support work.
• Thye Hua Kwan Moral Charities: Large Singapore charity operating family services, senior care, and community programmes across multiple centres. Comparable as a multi-programme community services charity with government-tendered facilities, similar in scope to CHCSA but at a larger scale.
• TOUCH Community Services: Multi-service Singapore social service charity offering youth, family, eldercare, and community programmes. Closely comparable to CHCSA given its diversified human-services portfolio and similar volunteer-driven operating model.
• Methodist Welfare Services: Faith-based (Methodist) Singapore social service charity that operates nursing homes, senior services, and family support centres. Most directly comparable to CHCSA on the faith-affiliated eldercare/community services axis, and also runs MOH-accredited facilities.
• Fei Yue Community Services: Singapore social service organization offering family, youth, and elderly services. Operates Active Ageing Centres and family service centres, directly comparable to CHCSA's House of Joy and Family Support programmes.
• Lions Befrienders Service Association: Singapore charity focused exclusively on senior befriending and active ageing services. Directly comparable to CHCSA's CARE Visitation programme and House of Joy's social-isolation focus, with a similar volunteer-befriender model.
• SASCO (Singapore Association of Senior Citizens): Singapore charity providing senior-centric services including day care, active ageing, and community programmes. Directly comparable to CHCSA's House of Joy model and senior-focused outreach.

Emerging players

• Singapore Children's Society: Singapore charity focused on children, youth, and family welfare. Comparable on the youth and family support axis (akin to CHCSA's Project Rise and family financial assistance), though narrower in scope.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/city-harvest-community-services-association

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about City Harvest Community Services Association