Chimo Community Services
Chimo Community Services is a CARF-accredited Richmond, B.C. non-profit delivering crisis-line, multilingual counselling, transition housing, newcomer settlement, youth engagement, and family-law advocacy services free of charge, serving over 10,000 individuals and families annually across Richmond, Ladner, and Tsawwassen.
- Company typePrivate
- Founded1973
- HeadquartersRichmond, Canada
- Headcount11–50
- GTM typeB2C
- OfferingServices
What Chimo Community Services does
Chimo Community Services is a CARF-accredited non-profit organization founded in 1973 and headquartered at 120-7000 Minoru Boulevard in Richmond, British Columbia. Operating under a three-pillar service framework (Access to Housing, Access to Justice, Access to Crisis Care), Chimo delivers crisis intervention, multilingual counselling, transition housing for women and children fleeing violence, newcomer settlement support, youth mental-health workshops, family-law advocacy, and homelessness-prevention programming. Service delivery is supported by a 44-employee staff, a Board of Directors of up to twelve members, and trained volunteers — the crisis line is staffed by professionally trained volunteers operating 16 hours per day, 7 days per week, and Nova Transition House operates 24/7. Multilingual service capacity spans 14 languages including Mandarin, Cantonese, Punjabi, Hindi, and Tagalog, positioning Chimo as a primary culturally appropriate service provider for Richmond's diverse population. The organization is funded through donations, charitable contributions, membership fees, and government grants from BC Housing, Vancouver Coastal Health, the Ministry of Public Safety and Solicitor General, the City of Richmond, and Community Gaming Grants. All services are provided free of charge to Richmond-area residents, with referral pipelines through schools, healthcare providers, settlement agencies, and other community organizations. In November 2023, Chimo joined the Talk Suicide Canada 988 network, integrating its crisis line into a national three-digit dialing infrastructure. The organization rebranded from Chimo Crisis Services to Chimo Community Services in Fall 2012 to reflect the breadth of its service portfolio, and currently serves over 10,000 individuals and families annually across Richmond, Ladner, and Tsawwassen.
Chimo Community Services firmographics
Firmographics- Name
- Chimo Community Services
- Legal name
- Chimo Community Services
- Website
- https://chimoservices.com
- Company type
- Private
- Founded year
- 1973
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Chimo Community Services is a CARF-accredited Richmond, B.C. non-profit delivering crisis-line, multilingual counselling, transition housing, newcomer settlement, youth engagement, and family-law advocacy services free of charge, serving over 10,000 individuals and families annually across Richmond, Ladner, and Tsawwassen.
- Ownership category
- akta.pro rank
Chimo Community Services industry classification
Industry- Product category
- Social & Community Services
- NAICS
- Individual and Family Services (6241), Community Housing Services (62422), Emergency and Other Relief Services (62423), Other Individual and Family Services (624190), Emergency and Other Relief Services (624230)
- SIC
- Services-Social Services (8300), Services-Health Services (8000)
- akta.pro primary industry
- Mental Health & Crisis Support Services (BPAGACAD)
- akta.pro secondary industries
- Mental Health & Crisis Support Services (BPAGAEAH), Housing Assistance & Homeless Services (BPAGAEAB), Behavioral Health Crisis Services Management (988/Hotlines/Mobile Crisis Coordination) (HLAEAHAK)
Keywords
Where Chimo Community Services is headquartered
LocationHeadquarters
- HQ city
- Richmond
- HQ country
- Canada
- HQ region
- North America
Offices2 records
Markets served
Chimo Community Services business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Others
Revenue model
- Donations and Charitable Contributions: Chimo relies on donations from individuals, corporations, and community organizations to fund its programs and services.
- Government Grants and Funding: Funded by various levels of government including BC Housing, Ministry of Public Safety and Solicitor General, Vancouver Coastal Health, Community Gaming Grants, and City of Richmond.
- Membership Fees: Members pay a membership fee via PayPal to become formal members of the society with voting rights at AGMs.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Annual | Annual Membership |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels6 records
Chimo Community Services product offering
Product offeringCore offering
Chimo Community Services provides free crisis intervention, counselling, transition housing, homelessness prevention, settlement, and advocacy services to residents of Richmond, B.C., organized around three pillars — Access to Housing, Access to Justice, and Access to Crisis Care. Services are delivered through a 24/7 crisis line, in-person office visits, professional counselling, and outreach programs, with multilingual support across 14+ languages. The organization is funded by government grants, donations, and memberships, and serves over 10,000 individuals and families annually.
Product overview
Chimo Community Services is a non-profit organization offering a portfolio of community support services organized around three pillars: Access to Housing, Access to Justice, and Access to Crisis Care. The service offering is a multi-module community services platform rather than a software product, encompassing counselling programs (PEACE, COPE, STV, SAS, Children Count Too!), housing services (Nova Transition House, BC Rent Bank, Homeless Prevention Program, Second Stage Housing), crisis intervention (Crisis Line operating 16/7), youth engagement (Peace of Mind Workshops), and outreach & advocacy services. All services are provided free of cost to residents of Richmond, B.C., and are funded by government agencies and donations.
Differentiator
Problem solved
Functional benefit
Products and services
- Crisis Line Free, confidential, non-judgmental emotional support provided by professionally trained Chimo volunteers, available 24/7 at 604-279-7070. The crisis line is also accessible via the national 988 Talk Suicide Canada network and serves residents of Richmond, B.C. in crisis or in need of someone to talk to.
Quantifiable outcome
- Serves over 10,000 individuals and families each year
Companies that use Chimo Community Services
Customer profileNamed customers1 record
Segments6 records
Ideal customer profiles5 records
Chimo Community Services technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Chimo Community Services partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core and minor.
- Talk Suicide CanadacoreChimo joined Talk Suicide Canada's 988 network, providing a 3-digit dialing code that directs callers to suicide and crisis lines. This partnership allows Chimo to support more Canadians experiencing suicidal crisis through the national 988 network.
- Global BCminorMedia sponsor for Coldest Night of the Year events.
- Richmond Cares, Richmond GivesminorHost organization for Community in Motion fundraiser event where Chimo participates to promote community engagement.
- Gilmore Park United ChurchminorVenue partner for Coldest Night of the Year events held at Gilmore Park United Church, 8060 No 1 Rd, Richmond.
Scale indicators3 records
Recent moves7 records
Expansion highlights5 records
Chimo Community Services competitors and assessment
Company assessmentDirect peers
- Options Community Services Society: BC-based non-profit delivering settlement, housing, family, and community services across the Lower Mainland/Fraser Valley — comparable three-pillar service mix (housing, crisis, advocacy) and similar government-grant funding model to Chimo.
- S.U.C.C.E.S.S. Large multilingual non-profit providing settlement, employment, counselling, and community services across Metro Vancouver — comparable breadth of programs and multilingual service model in the same geographic market as Chimo.
- Pacific Community Resources Society (PCRS): BC non-profit providing counselling, youth, family, and community services across the Lower Mainland — comparable youth engagement, counselling, and crisis-support programming to Chimo's Peace of Mind and COPE programs.
- PLEA Community Services Society of British Columbia: BC non-profit providing housing, youth, family, and community services — comparable multi-program community services model with overlapping funder base and youth/family engagement programs.
- MOSAIC: Multilingual settlement and community services non-profit serving immigrants and refugees in Metro Vancouver — directly comparable to Chimo's Newcomers Settlement Services and multilingual delivery model.
- Atira Women's Resource Society: BC non-profit operating transition houses and supportive housing for women and children fleeing violence — directly comparable to Chimo's Nova Transition House and violence-prevention programming.
- Family Services of Greater Vancouver: Non-profit offering counselling, crisis support, and family/community advocacy across Metro Vancouver — closely comparable to Chimo's counselling and Access to Justice pillars, with overlapping funder base (VCH, municipal gaming grants).
- YWCA Metro Vancouver: Operates transition houses for women fleeing violence, single mothers' housing, and women's counselling in the Metro Vancouver region — directly comparable to Chimo's Nova Transition House and STV/SAS women's counselling programs.
- Talk Suicide Canada / Crisis Services Canada: National operator of the 988 suicide crisis line network — Chimo joined this network in November 2023, making it the closest infrastructure peer for Chimo's crisis line service line.
Broad incumbents
- BC Housing: Provincial crown corporation that funds and manages affordable and transitional housing across BC — comparable in the housing pillar (Chimo receives BC Housing grants) but is a much larger incumbent rather than a direct community-services competitor.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
Chimo Community Services social profiles
Digital presenceChimo Community Services compliance and trust
Trust signalCompliance1 record
Chimo Community Services financial estimates
Financial estimateRevenue estimate
Valuation estimate
Chimo Community Services leadership team
Management profileNumber of profiles
Profiles8 records
Chimo Community Services funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Chimo Community Services M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Chimo Community Services
What does Chimo Community Services do?
Chimo Community Services provides free crisis intervention, counselling, transition housing, homelessness prevention, settlement, and advocacy services to residents of Richmond, B.C., organized around three pillars — Access to Housing, Access to Justice, and Access to Crisis Care. Services are delivered through a 24/7 crisis line, in-person office visits, professional counselling, and outreach programs, with multilingual support across 14+ languages. The organization is funded by government grants, donations, and memberships, and serves over 10,000 individuals and families annually.
Is Chimo Community Services a public or private company?
Chimo Community Services is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Chimo Community Services founded?
Chimo Community Services was founded in 1973. It employs 11 to 50 people.
Where is Chimo Community Services based?
Chimo Community Services is headquartered in Richmond, Canada, in the North America region.
How does Chimo Community Services make money?
Three revenue lines are on record. Donations and Charitable Contributions are the primary driver. The others are government Grants and Funding and membership Fees.
Who are Chimo Community Services's main competitors?
Direct peers on record are Options Community Services Society, S.U.C.C.E.S.S., Pacific Community Resources Society (PCRS), PLEA Community Services Society of British Columbia, MOSAIC, Atira Women's Resource Society, Family Services of Greater Vancouver, YWCA Metro Vancouver and Talk Suicide Canada / Crisis Services Canada. BC Housing is listed as a broad incumbent.
Does Chimo Community Services have an API?
No public API is recorded for Chimo Community Services.
What industry is Chimo Community Services in?
Chimo Community Services's product category is Social & Community Services. Its primary akta.pro industry code is BPAGACAD, Mental Health & Crisis Support Services, with a secondary code of BPAGAEAH, Mental Health & Crisis Support Services. Its NAICS code is 6241 and its SIC code is 8300.