CISRU - SAMU 192

What CISRU - SAMU 192 does

CISRU Centro Sul (Consórcio Intermunicipal de Saúde da Rede de Urgência Centro Sul) is a Brazilian public consortium established on March 2, 2012, in Barbacena, Minas Gerais, that administers the SAMU 192 mobile emergency medical service for the Centro Sul macroregion. The organization serves a population of over 760,000 residents across 51 municipalities through a centralized Macroregional Regulatory Complex in Barbacena and 18 decentralized operational bases, coordinating pre-hospital care, ambulance dispatch, medical orientation via the 192 emergency number, and inter-hospital patient transfers. Operational data from 2016 to 2022 records over 1.1 million phone calls handled, 156,716 ambulance deployments, 161,666 medical orientations, and 3,882 professionals trained through the Núcleo de Educação Permanente (NEP).

The consortium's technology stack is operational rather than innovative, comprising a VSKY shift management system, Ahgora time tracking, Siplan payroll portal, StudionMX EAD learning platform, and a public statistical dashboard. No proprietary AI or advanced analytics capabilities are disclosed. The service portfolio extends beyond emergency response to include the Oi SAMU ombudsman portal for citizen complaints and records requests, an integrated urgent care network connecting SAMU with reference hospitals, and professional training programs through medical simulation equipment.

CISRU operates as a consórcio público under Brazilian public law, funded entirely through financial contributions from the federal government (via SUS/Ministry of Health), the State of Minas Gerais, and the 51 consortium municipalities through shared-rate contracts. Services are provided free of charge to citizens, with no commercial revenue model. Governance is exercised by a Board of Directors composed of mayors from member municipalities, with the Mayor of Barbacena currently serving as President. The organization functions as a government-controlled entity rather than a commercial enterprise, and is not subject to traditional PE/VC/M&A investment dynamics.

Name

CISRU - SAMU 192

Legal name

Consórcio Intermunicipal de Saúde da Rede de Urgência Centro Sul

Website

https://cisru.saude.mg.gov.br

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

101–250 employees

Short description

CISRU Centro Sul is a Brazilian public consortium administering SAMU 192 emergency medical services for over 760,000 residents across 51 municipalities in Minas Gerais, operating 18 decentralized bases coordinated from a regulatory complex in Barbacena and funded by federal, state, and municipal government contributions.

Ownership category

akta.pro rank

Product category

Emergency Medical Services

NAICS

Ambulance Services (62191)

SIC

Transportation Services (4700), Services-Business Services, Nec (7389)

akta.pro primary industry

Dispatch, Communications & Medical Control Centers (PSAP/ECC) (HLAFANAK)

akta.pro secondary industry

Emergency Communications & Dispatch (911/112/999, PSAP) (BPAIAGAD)

Keywords

• Emergency medical services
• Mobile pre-hospital care
• Public health consortium
• Medical rescue operations
• Urgent care dispatch

Headquarters

HQ city

Barbacena

HQ country

Brazil

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure

Revenue model

1. Government Consortium Funding: Funded through financial contributions from the Union, State of Minas Gerais, and the 51 consortium municipalities. Resources are managed by CISRU to administer SAMU Centro Sul, maintain infrastructure for 18 decentralized bases, operate the Macroregional Regulatory Complex in Barbacena, maintain the ombudsman service, and integrate urgency services across the region.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

CISRU Centro Sul operates the SAMU 192 (Serviço de Atendimento Móvel de Urgência) mobile emergency medical service across the Centro Sul macroregion of Minas Gerais, Brazil. The consortium dispatches ambulances, basic and advanced support units, and rapid intervention vehicles in response to calls to the 192 emergency number. It coordinates 18 decentralized bases covering 51 municipalities and over 760,000 inhabitants.

Product overview

CISRU Centro Sul operates a unified emergency medical services platform centered on SAMU 192, a 24/7 mobile urgency service accessible via the 192 emergency number. The core offering includes coordinated ambulance dispatch through a macro-regulatory complex in Barbacena, supported by 18 decentralized bases across 51 municipalities serving over 760,000 residents. The service portfolio extends beyond emergency response to include an ombudsman portal (Oi SAMU) for citizen complaints and records requests, a permanent education center (NEP) for staff training using medical simulation equipment, public statistical dashboards on operational performance, and an integrated urgent care network connecting pre-hospital services with reference hospitals. Internal HR systems handle employee scheduling, payroll, and time tracking. The organization functions as a public consortium rather than a commercial software product company.

Differentiator

Problem solved

Functional benefit

Products and services

• SAMU 192 Mobile Emergency Care Service
• Decentralized Base Network Operations
• Emergency Regulatory Complex (Complexo Regulador)
• Multi-Vehicle Emergency Response Fleet
• Population-Centered Management Training Program

Quantifiable outcome

• 1,131,326 phone calls handled (2016-2022)
• +3 more outcomes

Named customers5 records

Segments1 record

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Eight partnerships are on record, tiered core.

• COSEMS MG (Conselho de Secretarias Municipais de Saúde de Minas Gerais)coreStrategic or Co-development PartnerPartner organization representing municipal health secretaries in Minas Gerais. Listed as a partner institution supporting the consortium's mission to coordinate emergency health services.
• COSEC (Consórcio de Segurança Pública)coreStrategic or Co-development PartnerPublic security consortium partner. The consortium coordinates with COSEC to integrate emergency response services across the region.
• Polícia Militar de Minas GeraiscoreStrategic or Co-development PartnerMilitary Police of Minas Gerais - Law enforcement partner that coordinates with SAMU 192 for emergency response. The consortium has a specific agreement (Deliberação 004-2025) to attend to calls from the Military Fire Department via number 193.
• Corpo de Bombeiros Militar de Minas GeraiscoreStrategic or Co-development PartnerMilitary Fire Department of Minas Gerais - Emergency response partner. Deliberação 004-2025 authorizes payment of gratification to Medical Regulation Auxiliaries to attend calls from the Fire Department at number 193.
• Governo do Estado de Minas GeraiscoreStrategic or Co-development PartnerState Government of Minas Gerais - Primary funding partner and regulatory authority. Provides financial resources and policy direction for the consortium's emergency medical services.
• Governo Federal / Ministério da SaúdecoreStrategic or Co-development PartnerFederal Government / Ministry of Health - Principal funder through SUS (Sistema Único de Saúde). Provides transfer of federal resources to support SAMU operations.
• Prefeitura de BarbacenacoreStrategic or Co-development PartnerMunicipality of Barbacena - Host city of the consortium headquarters and Macroregional Regulatory Complex. One of 51 consortium municipalities providing funding and administrative support.
• Secretaria de Estado de Saúde de Minas GeraiscoreStrategic or Co-development PartnerState Health Secretariat of Minas Gerais - Health policy and coordination authority. The consortium operates under the supervision and with support from SES-MG.

Scale indicators7 records

Recent moves8 records

Expansion highlights4 records

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/cisru-samu-192

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CISRU - SAMU 192