Citadel Construction Management, LLC

What Citadel Construction Management, LLC does

Citadel Construction Management, LLC is a privately held, locally owned general contractor headquartered in Sevierville, Tennessee, operating under an LLC structure in the United States. Founded in 2007, the company delivers commercial construction, construction management, design/build, residential construction, renovation, and water mitigation/insurance restoration services to private businesses, homeowners, municipalities, and community organizations across the Smoky Mountain region, greater Knoxville area, and broader East Tennessee market. Core service lines include Commercial Construction, Construction Management, Water Mitigation and Insurance Restoration (IICRC-certified, with preferred-vendor status with major insurance carriers), and Residential Construction, supplemented by Renovation and Design/Build offerings.

The company's operations are built around project-based, fixed-price and construction management fee engagements, with all work acquired through direct field sales, referrals, and repeat-client relationships rather than a digital self-serve channel. Technology infrastructure is centered on Procore construction management software for project tracking, risk management, and real-time stakeholder collaboration. Its customer base is concentrated in tourism and hospitality (Dollywood, Ripley's Entertainment, Heaven's Cabins), municipal and government (Sevier County Government, City of Pigeon Forge), healthcare/nonprofit (McNabb Center), restaurants (Roma Table, Krispy Kreme, Chapulines Street Tacos), and financial institutions (Citizens National Bank).

Citadel is led by CEO/President Chris Blanton, with EVP of Construction Kevin Townsend, CFO Kent Merritt, and COO Bryan Hair, supported by senior project managers, business development, marketing, and eight superintendents. The leadership team collectively holds over 200 years of combined construction experience. Notable credentials include documented projects such as the 232,000+ square foot LeConte Center Expansion in Pigeon Forge, the first indoor snow tubing park in the United States built in 2014, and 30+ luxury cabin builds for Heaven's Cabins over an eight-year period.

Name

Citadel Construction Management, LLC

Legal name

Citadel Construction Management, LLC

Website

https://citadelconstruction.com

Company type

Private

Founded year

2007

Operating status

Operating

Headcount range

1–10 employees

Short description

Citadel Construction Management is a privately held general contractor headquartered in Sevierville, Tennessee, delivering commercial construction, construction management, residential construction, and water mitigation/insurance restoration services to businesses, municipalities, and homeowners across East Tennessee.

Ownership category

akta.pro rank

Product category

Commercial Construction Services

NAICS

Commercial and Institutional Building Construction (236220), Nonresidential Building Construction (2362)

SIC

General Bldg Contractors - Nonresidential Bldgs (1540), General Bldg Contractors - Residential Bldgs (1520)

akta.pro primary industry

Office & Corporate Building Construction (IMAFACAA)

akta.pro secondary industries

Construction Management (Agency/Owner’s Rep) (IMAFAAAC), Government & Civic Building Construction (Courthouses, City Halls, Public Safety) (IMAFACAF), Residential General Contracting (New Build) (IMAFAAAB)

Keywords

• General contracting services
• Commercial construction management
• Water damage restoration
• Residential construction services
• Design build construction

Headquarters

HQ city

Sevierville

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Technology or R&D

Revenue model

1. General Contracting Services: Traditional general contractor model delivering construction projects from concept to completion. Revenue generated through fixed-price contracts, cost-plus arrangements, and construction management fees for commercial, residential, municipal, and specialty construction projects across East Tennessee.
2. Water Mitigation and Insurance Restoration: Emergency water damage response, restoration, and insurance claim management services. Provides start-to-finish water damage solutions including extraction, drying, demolition, and full restoration. Acts as preferred vendor for major insurance companies, handling entire restoration process with single point of contact.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

Citadel Construction Management, LLC is a locally owned general contractor delivering commercial construction, construction management, design/build, renovation, residential construction, and IICRC-certified water mitigation and insurance restoration services across East Tennessee. Projects are executed via fixed-price contracts, cost-plus arrangements, and construction management fees for commercial, municipal, tourism, hospitality, and residential clients. The company provides full project oversight from concept through completion, serving as a single point of contact and coordinating trusted subcontractors.

Product overview

Citadel Construction Management, LLC is a family-owned general contractor headquartered in Sevierville, Tennessee, serving East Tennessee since 2007. The company operates as a single integrated construction services platform offering four core service lines: Commercial Construction, Construction Management, Water Mitigation & Insurance Restoration, and Residential Construction. These services are delivered through various delivery methods including general contracting, construction management, and design/build arrangements. The company specializes in diverse project types including multi-family housing, restaurants, municipal/government facilities, hospitality/hotels, attractions/amusement venues, industrial facilities, retail/office spaces, and worship centers. Their integrated approach combines internal project management capabilities with a network of trusted subcontractors, allowing them to handle projects from initial concept through final completion with a single point of contact. The Water Mitigation division provides IICRC-certified emergency response and restoration services, distinguishing the company by offering both construction and restoration capabilities under one organization.

Differentiator

Problem solved

Functional benefit

Products and services

• Commercial Construction Full-service commercial construction including new builds, renovations, and design/build delivery for retail, office, industrial, healthcare, hospitality, municipal, and worship facilities across East Tennessee.
• Construction Management Professional construction management services including project phasing and scheduling, budgeting and cost control, value engineering, subcontractor coordination, and field supervision from concept to completion.
• Water Mitigation & Insurance Restoration IICRC-certified emergency water damage restoration services including flood damage assessment, water extraction, structural drying, demolition, and full property restoration. Also covers storm, fire, and roof damage restoration with full insurance claim management.
• Residential Construction

Quantifiable outcome

• 30+ properties built for Heaven's Cabins over 8 years
• +4 more outcomes

Named customers11 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• ProcorecoreTechnology or IntegrationCitadel Construction leverages Procore construction management software as their primary project management platform. Procore enables maximized field efficiency, advanced risk management, accurate real-time project information, and seamless collaboration across all stakeholders. The partnership enables transparent, collaborative construction experiences for clients.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Emerging players

• Paul Davis Restoration: National franchise network specializing in water, fire, and storm damage restoration with insurance-carrier partnerships. Directly comparable to Citadel's IICRC-certified emergency response business line, with Citadel effectively operating as a regional independent version of this model.
• SERVPRO: Nationally franchised water mitigation and restoration company with deep insurance-vendor relationships. Closely comparable to Citadel's Water Mitigation/Insurance Restoration service line and represents the scaled, national reference point for that capability.

Direct peers

• Johnson & Galyon: Knoxville-headquartered general contractor with a comparable East Tennessee footprint, delivering commercial, healthcare, higher-education, and historic renovation projects across the same regional market. Direct overlap in geography, customer base (Knoxville-area enterprises and municipalities), and project types.
• T.W. Frierson Contractor: Nashville-based general contractor of larger scale but similar commercial, healthcare, hospitality, and religious/institutional project portfolio across Tennessee. Comparable delivery methods (GC, CM, design-build) and customer segments.
• Rouse Construction Company: Tennessee-based commercial general contractor operating across East and Middle Tennessee with similar mid-sized project portfolio spanning hospitality, healthcare, office, retail, and municipal work. Closely comparable business model and delivery methods.
• Blount Construction Company: East Tennessee general contractor serving commercial, industrial, and institutional clients across the Knoxville region. Comparable scale, regional focus, and project mix including design-build and construction management delivery.
• BurWil Construction Company: Knoxville-based mid-sized general contractor with commercial, healthcare, hospitality, and institutional expertise in East Tennessee. Directly comparable regional GC competing for similar private and municipal clients.

Broad incumbents

• Hoar Construction: Alabama-based regional general contractor serving the Southeast with similar commercial, hospitality, healthcare, and multifamily project mix. Larger scale and broader geography but analogous client types and delivery model.
• EMJ Corporation: Chattanooga-headquartered national general contractor with a substantially larger footprint but overlapping commercial, hospitality, retail, and mixed-use capabilities. Represents a scaled-up version of Citadel's service model with broader geographic reach.
• Bell & Associates Construction: Nashville-based commercial general contractor with deep Tennessee roots and broader portfolio spanning hospitality, healthcare, office, and multi-family. Comparable core services but larger scale and broader regional reach than Citadel.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/citadel-construction-management-l.l.c.

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Citadel Construction Management, LLC