CAT City Air Terminal Reisebüro Lufthansa City Center

What CAT City Air Terminal Reisebüro Lufthansa City Center does

City Air Terminal Reisebüro Lufthansa City Center (legal entity: City Air Terminal Reisebüro GmbH) is a German owner-operated travel agency founded on 4 February 1971 and headquartered in the departure hall of Stuttgart Airport Terminal 1, with a secondary business travel counter at Terminal 2. The company operates as a franchise member of Lufthansa City Center (LCC), a global network of more than 600 travel agency offices in approximately 80 countries, gaining access to shared technology platforms, negotiated corporate rates, and quality standards (ISO 9001 and ISO 14001 certified by Dekra). It is led by managing directors Isabella Rau and Michael Kopp and operates with a small team of approximately 5 employees.

The company serves two primary segments. The leisure segment offers package holidays, flights, hotels, vacation rentals, rental cars, and cruises via the cityairterminal.de online portal (powered by embedded booking engines from Traveltainment, Sunny Cars, Ypsilon.Net AG, Holiday Promotion, and paxconnect) and an in-person walk-in office at Stuttgart Airport. The business travel segment (LCC Business Travel) targets small and medium-sized enterprises (Mittelstand) with a comprehensive suite including the LCC Online Booking Platform, LCC Mobile App, 360° Consulting, Account Management, 24h service, visa services, security management, expense reporting, and meetings & events, with integrations into multiple corporate Online Booking Engines (Onesto, Concur, Cytric, Victor, Atlatos).

The business model is commission-based intermediation: revenue is generated from travel booking commissions on tourism transactions, service fees and corporate booking commissions on business travel management, and affiliate referral commissions from embedded third-party booking engines. The company does not develop proprietary AI or technology; its differentiation rests on the prime airport distribution location, the LCC network's negotiated rates and shared platforms, personalized consultation, ISO/PCI certifications, and Miles & More loyalty integration.

Name

CAT City Air Terminal Reisebüro Lufthansa City Center

Legal name

City Air Terminal Reisebüro GmbH

Website

https://cityairterminal.de

Company type

Private

Founded year

1971

Operating status

Operating

Headcount range

1–10 employees

Short description

CAT City Air Terminal Reisebüro Lufthansa City Center is a German owner-operated travel agency at Stuttgart Airport, serving leisure travelers and SME business clients with package holidays, flights, cruises, and corporate travel management as part of the Lufthansa City Center franchise network.

Ownership category

akta.pro rank

Product category

Travel Agency Services

NAICS

Travel Agencies (561510)

SIC

Transportation Services (4700)

akta.pro industry

PRIMARYTHAKABAH

Inbound/Local Retail Travel Agencies (Destination Booking Offices)

Travel & Hospitality/Travel Agencies, Tour Operators & OTAs/Traditional/Retail Travel Agencies

SECONDARYTHAKALAB

Corporate Air Ticketing Agencies (SME/Enterprise Accounts)

Travel & Hospitality/Travel Agencies, Tour Operators & OTAs/Air Ticketing Agencies & IATA Agents

SECONDARYTHABACAG

Interline/Codeshare-Integrated Regional Airlines (Non-CPA)

Travel & Hospitality/Airlines & Air Travel/Regional & Commuter Airlines

Keywords

• Travel agency services
• Business travel management
• Leisure travel booking
• Corporate travel consulting
• Cruise booking services

Headquarters

HQ city

Stuttgart

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Technology or R&D, Supply Chain

Revenue model

1. Travel Booking Commissions (Tourism): The company acts as an intermediary (Vermittlerin) for travel packages, flights, hotels, rental cars, and cruises, earning commissions from travel operators, airlines, hotel chains, and cruise lines. Customers book through the online portal or in-person, and contracts are concluded with the respective providers.
2. Business Travel Management Services: Corporate travel management services including consulting, account management, reporting, visa services, 24h emergency support, and travel expense management for business clients. Revenue derives from service fees and commissions embedded in corporate travel bookings.
3. Online Booking Engine Commissions: Referral commissions from integrated third-party booking engines (Sunny Cars for rental cars, Traveltainment for package holidays, etc.) that process bookings on the company's website.

Pricing tiers

Go-to-market motion2 records

Distribution channels6 records

Marketing channels6 records

Core offering

CAT City Air Terminal Reisebüro Lufthansa City Center is an owner-operated German travel agency that acts as an intermediary (Vermittlerin) selling leisure and business travel services. For leisure travelers it offers package holidays, flights, hotels, rental cars, cruises, and personalized in-person consultation via its office at Stuttgart Airport Terminal 1 and its cityairterminal.de online portal. For corporate clients it provides end-to-end business travel management including online booking, expense reporting, 24h support, visa services, security/risk management, meeting & events, and account management, delivered as a franchise member of the Lufthansa City Center network.

Product overview

CAT City Air Terminal Reisebüro Lufthansa City Center operates two interconnected offerings: a leisure travel booking portal and a business travel management suite. The leisure portal (cityairterminal.de) is an online booking portal powered by multiple embedded booking engines (Traveltainment, Sunny Cars, Holiday Promotion, Ypsilon.Net AG, paxconnect) covering package holidays, flights, hotels, vacation rentals, car rentals, and cruises. The business travel suite is organized around the LCC Online Booking Platform, LCC Mobile App, and LCC Travel Portal, supported by over a dozen modular services and tools including LCC Reporting, LCC Security Management, LCC Meeting & Events, LCC VIP Service, LCC Green Travel, LCC Travel Expense, LCC Tax Reclaim, LCC Approval, LCC 24h Service, LCC Visa Service, LCC Direct Connect, LCC Global Fares, LCC Profile, LCC Quality Control and Automations, and LCC Feedback — all backed by 360° Consulting and dedicated Account Management. Both offerings are delivered via an owner-managed travel agency located at Stuttgart Airport Terminal 1, as part of the Lufthansa City Center franchise network of over 600 offices in 80 countries.

Differentiator

Problem solved

Functional benefit

Brands

• CAT-Scouts: The company's staff are referred to as CAT-Scouts, representing experienced travel consultants.

Products and services

• Leisure Travel Booking Portal (cityairterminal.de) Online booking portal at cityairterminal.de offering package holidays, last-minute deals, flights, hotels, vacation rentals, car rentals, cruises, and custom travel requests for individual leisure travelers, powered by integrated third-party Internet Booking Engines.
• Personal Travel Consultation (CAT-Scouts) In-person, telephone, WhatsApp, or scheduled online consultation service with experienced travel advisors (CAT-Scouts) offering personalized travel recommendations and booking assistance at Stuttgart Airport Terminal 1.
• Cruise Booking Cruise booking service covering ocean cruises, fly-and-cruise packages, river cruises, AIDA cruises, TUI Cruises (Mein Schiff), and custom cruise itineraries through partnerships with AIDA Cruises, Mein Schiff, and A-Rosa.
• Corporate Business Travel Management (LCC Business Travel) End-to-end managed business travel service for SMEs combining online booking, 24h support, expense management, security/risk, visa, meetings & events, VIP, reporting, and dedicated account management under the Lufthansa City Center (LCC) product catalog.
• 360° Consulting and Account Management Strategic and operational travel consulting service covering process optimization, account management, implementation support, and change management for corporate travel programs, with a dedicated single point of contact.
• Miles & More Loyalty Program Integration Loyalty program partnership enabling customers to earn 1 Prämienmeile per 1 EUR spent on travel bookings and to redeem miles against future travel (330 miles = 1 EUR, minimum 3,000 miles redemption).
• Newsletter Subscriptions (Leisure and Business Travel) Two free email newsletters — monthly leisure travel newsletter with deals and destination updates, and monthly business travel newsletter (August break) with industry trends and product updates.

Quantifiable outcome

• Travel expense process cost reduction of up to 50% using LCC Travel Expense automation tools
• +1 more outcomes

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration15 records

Feature6 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• Lufthansa City Center (Franchise Network)coreChannel Partner/ Reseller/ Distributor · 1 January 1991City Air Terminal Reisebüro operates as a franchise member of Lufthansa City Center, a global travel agency network with 600+ offices in 80 countries. Founded in 1991, Lufthansa City Center provides the franchise brand, quality standards (ISO 9001/14001 certified), booking technology platforms, and negotiated corporate rates. In return, the company contributes local market expertise and customer relationships. Approximately 100 LCC offices in Germany specialize in business travel, serving ~50,000 companies globally.
• Online Booking Engine Providers (Onesto, Concur, Cytric, Victor, Atlatos)coreTechnology or IntegrationThe company integrates with multiple corporate Online Booking Engines (OBEs) including Onesto, Concur, Cytric, Victor, and Atlatos to provide self-service booking capabilities for corporate travelers. These platforms are offered alongside the company's proprietary LCC Online Booking system, allowing clients to choose their preferred booking interface.
• Miles & More (Lufthansa Group)coreStrategic or Co-development PartnerMiles & More is the frequent flyer and reward miles program of Lufthansa and partner airlines. The company participates as a Miles & More partner, allowing customers to earn 1 Prämienmeile per 1 EUR spent on all travel bookings, and to redeem miles against future travel purchases (330 miles = 1 EUR, minimum 3,000 miles).
• AIDA CruisescoreChannel Partner/ Reseller/ DistributorAIDA Cruises is a major cruise line (TUI Cruises) featured prominently on the company's website as a key cruise partner. The company sells AIDA package cruises including those with flights, and promotes AIDA summer 2026 packages starting at 699 EUR.
• TUI Cruises (Mein Schiff)coreChannel Partner/ Reseller/ DistributorTUI Cruises (Mein Schiff fleet) is a key cruise partner, promoted with Premium Alles Inklusive cruise packages. The company sells Mein Schiff itineraries including packages with flights.
• A-RosaminorChannel Partner/ Reseller/ DistributorA-Rosa river cruise line is featured as a partner for European river cruise bookings (e.g., Danube experiences from Passau, 5 nights from 598 EUR p.P.).
• Futouris (Sustainability Initiative)minorStrategic or Co-development PartnerLufthansa City Center (including this member) joined the tourism sustainability initiative Futouris in 2011, committing to global efforts for improving quality of life for current and future generations, biodiversity preservation, and environmental and climate protection.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Booking.com: Global online travel agency dominant in accommodation and increasingly expanding into flights, car rentals and attractions. Competes with CAT for leisure bookings but operates as a platform rather than a consultancy.
• Check24: Leading German price-comparison portal covering travel (flights, hotels, packages, car rentals) plus insurance and finance. Competes with CAT on price-driven leisure customers in Germany, especially for self-service online bookers.

Direct peers

• TUI Deutschland: TUI is Germany's largest integrated tourism group with a large network of TUI Travel Center retail travel agencies selling packages, flights, cruises and hotels. Highly comparable to CAT in product mix (leisure + corporate), retail storefront model, and German Mittelstand customer base, but operating at vastly greater scale.
• Schauinsland-Reisen: German tour operator with direct retail and online distribution of package holidays, flights and hotels. Comparable to CAT on product portfolio (packages, flights, hotels) and German retail customer focus.
• DER Touristik: Major German tour operator with a franchised retail travel agency network (DER Reisebüro/Reiseland) offering similar leisure package, flight and corporate travel products. Comparable to CAT on retail travel agency model and supplier intermediation.
• CWT (Carlson Wagonlit Travel): Global corporate travel management provider offering booking, expense management, traveller security and meetings & events services. Comparable to CAT's LCC suite on corporate travel management product functionality.
• FTI Group: German tour operator with strong package holiday and last-minute distribution, selling through its own agency network. Comparable to CAT on leisure package intermediation and tour-operator-supplier commission model.
• American Express Global Business Travel: Global corporate travel management company serving SMEs and enterprises with booking, expense, reporting and traveller security services. Comparable to CAT's LCC business travel offering on managed corporate travel product set.
• BCD Travel: Global corporate travel management company serving mid-market and enterprise clients with similar booking, reporting and duty-of-care capabilities as CAT's LCC business travel suite.

Emerging players

• GetYourGuide: Online marketplace for tours, activities and experiences. Adjacent to CAT's leisure offering, increasingly relevant for cross-sell into package holidays, though not a direct competitor to core flight/hotel intermediation.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/cityairterminal
• LinkedInlinkedin.com/company/cityairterminal

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CAT City Air Terminal Reisebüro Lufthansa City Center