City Life Poly Clinic and Diagnostic Centre

What City Life Poly Clinic and Diagnostic Centre does

City Life Poly Clinic and Diagnostic Centre is an independently operated, multi-specialty polyclinic and diagnostic centre headquartered at 118/1, Mahendra Bhattacharjee Road, Notun Rasta Crossing, Howrah - 711104, West Bengal, India. Founded in 2011, the facility operates a single physical site serving individual patients and families across Howrah and surrounding West Bengal. It employs approximately six staff and is supported by a team of visiting specialist physicians across neurology, cardiology, nephrology, endocrinology, pulmonology, gastroenterology, orthopaedics, dermatology, surgery, neuropsychiatry, and general medicine.

The clinic's product portfolio is anchored by an in-house diagnostic infrastructure that includes Digital X-Ray, Ultrasound (with Doppler and transvaginal capabilities), ECG, Holter Monitor, TMT (treadmill stress test), Echocardiogram, EEG, NCV, EMG, PFT, FeNo, BAER/BERA, VEP, Blink Reflex, RNST, Uroflowmetry, and Skin Prick Testing, complemented by an in-house pathology laboratory spanning Biochemistry, Haematology, Cytopathology (including Pap smears), and Histopathology/Biopsy services. Sub-brands include Citylife Dental Clinic (scaling, root canal, orthodontics, implants, pediatric dentistry) and Citylife Chest Clinic (polysomnography, bronchoscopy, pleuroscopy, allergy testing). Additional clinical offerings include physiotherapy and vaccination services. Distribution channels comprise on-site consultations, website-based online appointment booking with online payment, phone booking across three lines, and home collection for blood samples and ECG.

The revenue model is fee-for-service at the visit level — per-visit doctor consultation fees plus a ₹50 facility service fee, with one-time charges across diagnostic tests, dental, and physiotherapy procedures. Customers are predominantly retail consumers, with two named sub-segments: general public/families and patients requiring specialist consultations. Marketing relies on the website (with online appointment booking), three phone lines, walk-in traffic, and word-of-mouth referrals — no paid digital advertising or B2B/insurance partnerships are documented. The clinic has cumulatively served over 800,000 patients since 2011, is privately held with no disclosed external funding, and operates extended hours (8 AM–10 PM Mon-Sat, 8 AM–2 PM Sun) with elevator and wheelchair access plus an on-site pharmacy.

Name

City Life Poly Clinic and Diagnostic Centre

Legal name

City Life Polyclinic and Diagnostic Centre

Website

https://citylifepolyclinic.com

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

1–10 employees

Short description

City Life Poly Clinic and Diagnostic Centre is an independently operated multi-specialty polyclinic in Howrah, West Bengal, offering specialist consultations, in-house diagnostics, pathology, dental, and physiotherapy services to individual patients and families.

Ownership category

akta.pro rank

Product category

Multi-specialty Polyclinic and Diagnostic Services

NAICS

Offices of Physicians (6211), Diagnostic Imaging Centers (621512), Medical and Diagnostic Laboratories (6215), Offices of Dentists (62121)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Medical Laboratories (8071), Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro primary industry

Advanced Imaging & Specialty Radiology Centers (PET/CT, Nuclear Medicine, Interventional Radiology) (HLAFAKAB)

akta.pro secondary industries

Ambulatory Cardiology Diagnostic & Procedure Centers (Non-hospital-based) (HLAFABAK), Neurodiagnostic Centers (EEG/EMG/NCS) (HLAFAKAK), Pulmonary Function & Respiratory Diagnostic Centers (PFT/Spirometry) (HLAFAKAJ), Orthodontic Imaging & Treatment Planning Centers (HLABAIAI)

Keywords

• Multi-specialty polyclinic
• Diagnostic centre
• Pathology laboratory
• Digital X-ray services
• Specialist consultation

Headquarters

HQ city

Howrah

HQ country

India

HQ region

Asia

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D

Revenue model

1. Doctor Consultation Fees: One-time consultation fees charged per doctor visit. Online payment accepted for appointments booked through the website. An additional ₹50 service fee is charged during clinic visits to fund facility and equipment maintenance.
2. Diagnostic and Pathology Services: Revenue from various diagnostic tests including X-Ray, ECG, ECHO, TMT, Ultrasound, blood tests, pathology services, and specialized tests. Tests are performed on-site with reports available for pickup.
3. Dental Services: Dental department providing services including scaling, fillings, root canal treatment, extractions, crowns, bridges, dentures, orthodontic treatments, dental implants, and pediatric dentistry. Operated through Citylife Dental Clinic.
4. Physiotherapy Services: Physiotherapy treatments including targeted exercises, manual therapy, and modalities like heat, cold, and electrical stimulation for injury recovery and mobility improvement.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels4 records

Core offering

City Life Poly Clinic and Diagnostic Centre operates a multi-specialty outpatient polyclinic and full-service diagnostic centre in Howrah, West Bengal. It delivers specialist doctor consultations across general medicine, neurology, neuropsychiatry and surgery/microsurgery, alongside in-house diagnostic testing including digital X-ray, ultrasound, Doppler, ECG, Holter, TMT, ECHO, EEG, NCV, EMG, PFT, FeNo, and a pathology laboratory covering biochemistry, haematology, cytopathology and histopathology. The centre also offers dental, physiotherapy and chest clinic services, supported by online appointment booking and home sample collection.

Product overview

City Life Polyclinic and Diagnostic Centre is a multi-disciplinary healthcare facility offering a comprehensive portfolio of diagnostic and clinical services. The centre provides an integrated range of diagnostic imaging services (Digital X-Ray, Ultrasound, Doppler, ECG, ECHO, CT-compatible services), laboratory services (Biochemistry, Haematology, Cytopathology, Histopathology), specialized cardiology tests (TMT, Holter Monitor, ECG with pacemaker services), neurology diagnostics (NCV, EEG, EMG, BAER, BERA, Blink Reflex, RNST, VEP), respiratory/pulmonary tests (PFT, FeNo, Skin Prick Test), and clinical specialties including Chest Clinic, Dentistry, and Physiotherapy. The facility operates as a polyclinic model with on-site diagnostic capabilities, enabling patients to access multiple medical specialties and receive test reports within convenient timeframes.

Differentiator

Problem solved

Functional benefit

Brands

• Citylife Dental Clinic: Dental clinic services including ultrasonic scaling, cosmetic fillings, root canal treatment, extractions, crowns, bridges, dentures, orthodontic treatments, dental implants, and child dentistry.
• Citylife Chest Clinic

Products and services

• General Medicine Consultation Outpatient general medicine consultations delivered by MBBS/MD physicians for routine illness, chronic disease management and primary-care needs of local patients in Howrah.
• Neurology Consultation Outpatient neurology consultations supported by in-house EEG, NCV and EMG diagnostics for patients with neurological symptoms in Howrah and surrounding areas.
• Neuropsychiatry Consultation Outpatient neuropsychiatry consultations for patients with mental-health and behavioural-neurological conditions, delivered by an MD-qualified neuropsychiatrist.
• Surgery and Microsurgery Consultation Outpatient surgical and microsurgery consultations for patients requiring assessment, minor procedures or surgical referral, provided by an MS (General Surgery) qualified surgeon.
• Digital X-Ray In-house digital X-ray imaging service offered to walk-in and referred patients of the polyclinic for chest, bone and routine radiographic studies.
• Ultrasound and Doppler Ultrasound scanning combined with Doppler blood-flow assessment for abdominal, obstetric, vascular and general sonographic evaluation.
• ECG Electrocardiogram recording for cardiac rhythm and basic electrophysiology assessment as part of routine cardiac evaluation.
• Holter Monitor Ambulatory continuous ECG monitoring over 24+ hours for detection of intermittent cardiac arrhythmias and rhythm abnormalities.
• TMT (Treadmill Test) Exercise stress ECG testing on a treadmill for evaluation of ischemic heart disease and exercise-induced cardiac symptoms.
• ECHO (Echocardiography) Cardiac ultrasound assessment of cardiac structure, valves and function for patients referred from the polyclinic's general medicine and cardiology evaluations.
• EEG (Electroencephalography) Brain-wave recording test supporting the clinic's neurology consultations for evaluation of seizures and other neurological disorders.
• NCV (Nerve Conduction Velocity) Nerve conduction testing used to evaluate peripheral nerve function and diagnose neuropathies alongside the clinic's neurology service.
• EMG (Electromyography) Muscle electrical-activity testing used together with NCV to evaluate neuromuscular disorders.
• PFT (Pulmonary Function Test) Lung-function testing for assessment of respiratory capacity and airway disease, supporting the chest clinic.
• FeNo Test Fractional exhaled Nitric Oxide measurement used to assess airway inflammation in asthma and related respiratory conditions.
• Pathology Laboratory In-house pathology laboratory covering biochemistry, haematology, cytopathology and histopathology, accepting walk-in patients and home-collected samples.
• Dental Services Outpatient dental care provided within the polyclinic for routine dental needs of local patients.
• Physiotherapy Services Outpatient physiotherapy services for patients requiring rehabilitation and physical therapy, complementing the clinic's neurology and surgical consultations.
• Chest Clinic Dedicated outpatient chest/respiratory clinic supported by PFT and FeNo diagnostics for patients with respiratory symptoms.
• Home Sample Collection Home-visit collection of pathology samples for patients unable to travel to the clinic, with samples processed at the in-house laboratory.

Quantifiable outcome

• 8 Lakh+ patients served over 13+ years of operation
• +2 more outcomes

Named customers5 records

Segments4 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature4 records

Scale indicators4 records

Recent moves5 records

Expansion highlights5 records

Others

• Practo: India's leading digital healthcare platform for doctor discovery, appointment booking, and online consultations. Adjacent rather than directly competitive, but increasingly influences patient acquisition and price transparency for clinics like City Life.

Direct peers

• Suburban Diagnostics: Regional diagnostic chain (western/southern India) offering pathology, imaging, and home collection. Comparable business model — multi-modality diagnostics with home-collection extension — though operating in different geographies.
• Dr. Lal PathLabs: India's largest diagnostic chain offering pathology and radiology services across a national network. Directly comparable as a primary competitor for diagnostic test volumes in the Howrah/Kolkata market, particularly for pathology and preventive health packages.
• SRL Diagnostics: One of India's largest pan-India diagnostic chains covering pathology, radiology, and wellness packages. Comparable on breadth of in-house pathology and imaging, with significantly greater geographic reach and NABL accreditation.
• Metropolis Healthcare: Pan-India diagnostic chain with strong presence in pathology and preventive health. Comparable as a regional/national competitor with established home-collection infrastructure targeting the same patient base.
• Neuberg Diagnostics: Multi-specialty diagnostic chain with strong presence in pathology, molecular diagnostics, and imaging. Comparable as a competitor targeting the same patient demographic across Indian tier-2 markets.
• Apollo HealthCo (Apollo Clinics): Apollo's multi-specialty clinic and diagnostic arm offering consultations, diagnostics, and preventive health packages. Directly comparable as an integrated polyclinic + diagnostics model, though at greater scale and brand recognition.
• Thyrocare Technologies: National preventive diagnostics chain focused on affordable, high-volume pathology and wellness packages. Comparable as a low-cost diagnostic provider competing on price for routine and preventive tests.

Broad incumbents

• Fortis Healthcare: Large hospital chain with integrated diagnostics and outpatient services. Comparable as an incumbent provider of multi-specialty consultations and diagnostic tests in the broader Kolkata/Eastern India region, with substantially greater scale and capital.
• Manipal Hospitals (including AMRI Hospitals): Large hospital network with diagnostic and outpatient offerings; AMRI has a strong Kolkata presence directly competitive with Howrah-area patients. Comparable as a broad incumbent offering diagnostics plus specialist consultations under one roof.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/city-life-poly-clinic-and-diagnostic-centre

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about City Life Poly Clinic and Diagnostic Centre