City of Hayden

Municipal Government Servicescityofhaydenid.us

The City of Hayden is a municipal government in Kootenai County, Idaho, delivering public services — police, public works, parks, utilities, planning, and permitting — to city residents through a Revize-powered website, BSA Online payment portal, and City Hall.

Company typePublic
Founded-
HeadquartersHayden, United States
Headcount11–50
GTM typeB2C
OfferingServices

What City of Hayden does

The City of Hayden is a municipal government entity serving the residents and citizens of Hayden, a scenic Northern Idaho community in Kootenai County located along the timbered and sloping shores of Hayden Lake. The city delivers a full portfolio of municipal services through dedicated departments including Administration, Building, City Clerk, Engineering, Finance, Human Resources, Mapping & GIS, Parks & Recreation, Planning, Police, and Public Works. Service coverage spans public safety and law enforcement, utility billing and water services, parks and recreational facilities (including McIntire Family Park and Honeysuckle Boat Ramp), building permits and planning, community development and code enforcement, and infrastructure maintenance. The 'customer' base is the resident population of the city; funding derives from municipal taxes, utility fees, and permit fees rather than commercial sales.

The city is governed by a Mayor and City Council structure supported by boards and commissions covering Arts, Historic Preservation, Parks Recreation & Community Forestry, Planning & Zoning, Public Safety, and Veterans. Service delivery runs Monday through Friday, 8am–5pm, from City Hall at 8930 N. Government Way, Hayden, Idaho 83835 (phone 208-772-4411). The digital front door is haydenid.gov, built on the Revize content management system. Utility billing payments, boat launch permits, and building permit applications are processed through the BSA Online portal; public meeting agendas and minutes are published via BoardBook; meeting recordings and public service announcements are hosted on a YouTube channel; and citizen surveys (including the Law Enforcement Needs Survey) are conducted via SurveyMonkey. Municipal codes are accessible through the AmLegal Code Library.

Recent operational activity includes the December 2025 announcement of the McIntire Family Park re-design, the May 2026 launch of the Hayden Law Enforcement Needs Survey, the June 2026 intersection closure at Ramsey Road and Honeysuckle Avenue, the July 2026 posting of the ITD Rathdrum Prairie Planning and Environmental Linkages Study, and an active Request for Proposals pipeline. Marketing and resident-engagement channels beyond the website include a Facebook page (facebook.com/cityofhaydenID), a YouTube channel (youtube.com/@cityofhayden), and an email 'Get Notified' subscription service, complemented by a multilingual translation menu on the homepage.

City of Hayden firmographics

Firmographics

Name: City of Hayden
Legal name: City of Hayden
Website: https://cityofhaydenid.us
Company type: Public
Operating status: Operating
Headcount range: 11–50 employees
Short description: The City of Hayden is a municipal government in Kootenai County, Idaho, delivering public services — police, public works, parks, utilities, planning, and permitting — to city residents through a Revize-powered website, BSA Online payment portal, and City Hall.
Ownership category
akta.pro rank

City of Hayden industry classification

Industry

Product category: Municipal Government Services
NAICS: Administration of Housing Programs, Urban Planning, and Community Development (925), Administration of Urban Planning and Community and Rural Development (92512), Executive Offices (92111)
akta.pro primary industry: City Clerk/Records, Elections & Civic Engagement (BPAIACAB)
akta.pro secondary industry: Taxpayer Services, Education & Outreach (BPAIADAM)

Keywords

Municipal government services
Public safety services
Utility billing services
Parks recreation programs
Building permit services

Where City of Hayden is headquartered

Location

Headquarters

HQ city: Hayden
HQ country: United States
HQ region: North America

Offices1 record

Markets served

City of Hayden business model

Business model

GTM type: B2C
Offering type: Services
Cost components: Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Distribution channels2 records

Marketing channels3 records

City of Hayden product offering

Product offering

Core offering

The City of Hayden is a municipal government entity that delivers essential local government services to residents of Hayden, Idaho. Its core offerings include Police/law enforcement, Public Works infrastructure maintenance, Parks & Recreation programs (including McIntire Family Park and Honeysuckle Boat Ramp), Utility Billing services, Planning & Community Development, building Permits, and Mapping/GIS services. Residents access these services through City Hall in-person, the haydenid.gov portal, and online payment/permit systems via BSA Online.

Product overview

The City of Hayden operates a unified municipal government services portal that serves as the digital interface for all city operations. The primary website integrates multiple service channels including online payments via BSA Online, permit processing, Parks & Recreation programs, Police Department services, Public Works infrastructure management, Planning & Community Development, and Mapping/GIS services. Additional digital services include a Permit Portal for building applications, utility billing, boat launch permits, and citizen engagement tools through surveys and meeting document access. The platform functions as a one-stop portal connecting residents with all municipal departments and services.

Differentiator

Problem solved

Functional benefit

Products and services

Government Services Portal

Companies that use City of Hayden

Customer profile

Segments1 record

Ideal customer profiles1 record

City of Hayden technology and API

Technology

Technology focussed No

API detail

Has API: No
API docs
API detail

Core technology

AI maturity

App detail

Integration5 records

City of Hayden partnerships and signals

Strategic signal

Partnerships

Two partnerships are on record, tiered core.

BSA OnlinecoreTechnology or IntegrationBSA Online provides the city's online payment and permit portal services, enabling residents to make utility billing payments and submit building permit applications through a digital platform.
BoardbookcoreTechnology or IntegrationBoardbook is used by the city for digital meeting management, providing public access to city council meetings, agendas, and minutes through an online platform.

Recent moves5 records

Expansion highlights5 records

City of Hayden competitors and assessment

Company assessment

Direct peers

City of Eagle: Suburban Treasure Valley Idaho city with a similar fast-growing small-city profile, providing the same municipal service mix (police, parks, planning, public works) and an online payments/permits portal.
City of Post Falls: Adjacent Kootenai County, Idaho city of similar character providing a comparable suite of municipal services (police, public works, parks, planning, utilities) and operating its own digital payments/permits portal — a directly comparable peer in size and geography.
City of Coeur d'Alene: Larger neighboring Kootenai County, Idaho municipality with a comparable full-service municipal operating model — police, parks, public works, planning, and a digital services portal — serving the same regional market around the Coeur d'Alene / Hayden Lake area.
City of Moscow: Northern Idaho university-town municipality of comparable size running a similarly comprehensive set of departments and digital citizen services, with a parallel small-city full-service operating model.
City of Rathdrum: Small neighboring Kootenai County municipality offering the same core municipal functions (administration, police, public works, planning, parks) with comparable population scale and service delivery model.
City of Sandpoint: Northern Idaho lake-community city of similar size and amenity-driven economy, providing an analogous full municipal service portfolio including recreation facilities and lake-access permitting.

Broad incumbents

City of Boise: Idaho's capital and largest city; operates the same comprehensive municipal service structure and serves as the broad-incumbent reference for governance, digital services, and capital planning in the state.
City of Meridian: Much larger and rapidly growing Idaho municipality operating the same full municipal service portfolio at scale; useful as a scaled-up reference point for service delivery, digital infrastructure, and capital planning.

Others

Kootenai County Government: The county-level government that shares jurisdiction with Hayden; operates complementary public administration, public works, and community development functions, making it the most relevant adjacent public-sector counterpart rather than a direct competitor.

Regional players

City of Spokane Valley: Across the Idaho-Washington border, Spokane Valley is a regional peer of similar suburban character and service mix (police, public works, parks, planning), but operating in a different state regulatory and tax environment.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

City of Hayden financial estimates

Financial estimate

Revenue estimate

Valuation estimate

City of Hayden leadership team

Management profile

Number of profiles

City of Hayden funding detail

Funding detail

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

City of Hayden M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about City of Hayden

What does City of Hayden do?

Is City of Hayden a public or private company?

City of Hayden is a public company. It is classified as state government owned and is currently operating.

When was City of Hayden founded?

City of Hayden was founded in -1. It employs 11 to 50 people.

Where is City of Hayden based?

City of Hayden is headquartered in Hayden, United States, in the North America region.

Who are City of Hayden's main competitors?

Direct peers on record are City of Eagle, City of Post Falls, City of Coeur d'Alene, City of Moscow, City of Rathdrum and City of Sandpoint. Broad incumbents are City of Boise and City of Meridian. Kootenai County Government is listed as an others. City of Spokane Valley is listed as a regional player.

Does City of Hayden have an API?

No public API is recorded for City of Hayden.

What industry is City of Hayden in?

City of Hayden's product category is Municipal Government Services. Its primary akta.pro industry code is BPAIACAB, City Clerk/Records, Elections & Civic Engagement, with a secondary code of BPAIADAM, Taxpayer Services, Education & Outreach. Its NAICS code is 925.