Claims Handling AS

What Claims Handling AS does

Claims Handling AS is a Norwegian private limited company headquartered in Oslo that processes property insurance claims for home buyers and home sellers. Its core service is the evaluation and adjudication of claims filed under boligkjøperforsikring (home buyer insurance) and boligselgerforsikring (home seller insurance) policies originally distributed through Buysure in partnership with Norwegian real estate chains Krogsveen, Eie Eiendomsmegling, and &Partners, with home seller policies underwritten via Anticimex. Claims are received via email, assessed by the company's claims handlers, supported by third-party expert opinions where required, and decided upon within a stated three-to-five week window after complete documentation is received; buyers must file within two months of discovering a defect.

The company operates a pure professional-services claims handling model with 12 employees and is effectively a captive processing unit for its distribution partners — estate agents refer buyers and sellers, and insurance carriers If and Tryg act as additional referral conduits for related home, contents, buyer, and interest insurance claims. Its technology stack, pricing, and revenue figures are not publicly disclosed; there is no proprietary software platform, mobile application, or API referenced in available sources.

On July 1, 2025, Gjensidige acquired Claims Handling AS alongside Buysure, converting it into a wholly-owned subsidiary. Post-acquisition, Claims Handling continues to administer the legacy book of pre-acquisition Buysure policies, while new home buyer and home seller insurance business is sold and serviced directly through Gjensidige's own platform and infrastructure. The company's effective role is now the orderly run-off and administration of legacy claims rather than origination of new business.

Name

Claims Handling AS

Legal name

Claims Handling AS

Website

https://claims-handling.no

Company type

Private

Operating status

Acquired

Headcount range

11–50 employees

Short description

Claims Handling AS is a 12-person Oslo-based claims administration service that processes Norwegian home buyer and home seller insurance claims for legacy Buysure policies; since July 1, 2025 it operates as a wholly-owned subsidiary of Gjensidige handling pre-acquisition claims only.

Ownership category

akta.pro rank

Product category

Insurance Claims Management

NAICS

Claims Adjusting (524291)

SIC

Insurance Agents, Brokers & Service (6411)

akta.pro primary industry

Insurance Claims, Property Loss & Business Interruption Valuation (BPAHANAM)

akta.pro secondary industry

Business Interruption & Insurance Claim Valuation (FSAEAHAM)

Keywords

• Insurance claims handling
• Property insurance claims
• Home buyer insurance
• Home seller insurance
• Claims processing services

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Others

Revenue model

1. Insurance Claims Processing Services: Claims Handling AS provides claims processing and assessment services for home buyer and home seller insurance policies. The company evaluates claims, requests third-party assessments when necessary, and issues decisions within three to five weeks of receiving complete documentation.

Go-to-market motion1 record

Distribution channels3 records

Core offering

Claims Handling AS processes and assesses property insurance claims for Norwegian home buyer insurance (boligkjøperforsikring) and home seller insurance (boligselgerforsikring) policies purchased through Buysure prior to Gjensidige's July 2025 acquisition. The service involves evaluating submitted claims, requesting third-party expert opinions when necessary, coordinating with insurance providers and estate agents, and issuing coverage decisions typically within three to five weeks of receiving complete documentation. Claims must be filed within two months of the defect being discovered.

Product overview

Claims Handling AS operates as a claims handling service for property-related insurance products. The company processes claims from home buyers and sellers for insurance policies (boligkjøperforsikring and boligselgerforsikring) purchased through Buysure prior to Gjensidige's acquisition on July 1, 2025. The core service involves evaluating claims, requesting expert opinions when needed, and making coverage decisions within 3-5 weeks of receiving complete documentation. Claims are submitted via email and processed against policies underwritten through partnerships with Anticimex.

Differentiator

Problem solved

Functional benefit

Products and services

• Claims Handling Service

Quantifiable outcome

• Claims decisions typically provided within 3-5 weeks after receiving complete documentation

Segments2 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• GjensidigecoreStrategic or Co-development Partner · 1 July 2025Gjensidige acquired both Buysure and Claims Handling AS on July 1, 2025. Claims Handling now operates as part of the Gjensidige insurance group, handling legacy claims from Buysure insurance policies purchased before the acquisition date.

Scale indicators1 record

Recent moves4 records

Expansion highlights3 records

Direct peers

• Anticimex: Underwrites the boligselgerforsikring (home seller insurance) that Claims Handling AS used to administer, and is itself a Nordic property risk services and insurance provider. Directly comparable as the underwriter/process-administrator in the same Norwegian property warranty chain.

Broad incumbents

• Crawford & Company: Worldwide independent claims management and adjusting provider handling property and casualty claims for insurers. Relevant peer as a scaled third-party administrator/adjusting firm with overlapping property claims workflow.
• Davies Group: Specialist professional services and technology firm operating across insurance claims, adjusting, and loss adjusting in the UK and internationally. Comparable as an outsourced claims handler that also supports property and specialty insurance lines.
• Sedgwick: Global third-party claims management and adjusting firm serving property, casualty, and specialty lines. Comparable to Claims Handling AS as a large, diversified incumbent in outsourced claims administration/adjustment across multiple lines and geographies.
• Gjensidige Forsikring: Norway's largest insurance group and Claims Handling's parent post the July 2025 acquisition. Comparable as the broad incumbent that now underwrites and handles home buyer/seller insurance directly, absorbing the role Claims Handling previously performed.

Others

• If Skadeforsikring: Major Nordic P&C insurer and one of the partners that refers customers into Claims Handling AS. Comparable as a Nordic property insurance player that runs an in-house claims function and competes in the same Norwegian home buyer/seller warranty ecosystem.
• Tryg Forsikring: Leading Nordic P&C insurer and the second referring insurance partner into Claims Handling AS. Relevant as a competitor with its own claims handling for Norwegian home/property insurance products.

Emerging players

• Fremtind Forsikring: Norwegian P&C insurer formed as a joint venture between SpareBank 1 and DNB, active in home and property lines. Comparable as a Norwegian competitor offering home/property insurance products that overlap with Claims Handling's underlying policy universe.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights5 records

Customer concentration

• LinkedInlinkedin.com/company/claims-handling-as

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Claims Handling AS