Clinica Veterinaria Haziel

What Clinica Veterinaria Haziel does

Clinica Veterinaria Haziel is a single-site veterinary clinic located in Santo Stefano di Magra, in the province of La Spezia, Liguria, Italy. Founded in 2009 by Dott.ssa Valentina Bertoli (Medical Director) and Dott. Carlo Lertora, the clinic was established to address the absence of 24-hour emergency veterinary services in the La Spezia territory. It operates as the only 24/7 emergency veterinary facility in the province, serving pet owners from La Spezia, Lunigiana, and the Cinque Terre coastal area. The clinic is operated by VetPartners Italia S.r.l. a socio unico, the Italian arm of a European veterinary group that operates more than 800 clinics across Europe.

The clinic offers a full-service veterinary portfolio across 19 distinct offerings, organized into primary and preventive care, general and specialist medicine (dermatology, cardiology, orthopedics, neurology, ophthalmology, dentistry), 24-hour emergency services, surgical services (base, soft tissue, laparoscopic, endoscopic, orthopedic), diagnostic services (ultrasound, digital radiography, in-house laboratory, cytology), dedicated exotic and non-conventional animal care with species-specific protocols and separate hospitalization wards, and continuous hospitalization with dedicated zones for dogs, cats, exotic animals, and infectious patients. Diagnostic capability is built on in-house ultrasound, digital X-ray, and laboratory equipment enabling rapid in-clinic turnaround. A digital electronic prescription renewal service supports repeat patient engagement without in-person visits.

The business model is fee-for-service, direct-to-consumer, with no disclosed pricing. Revenue streams derive from consultations, surgical procedures, emergency services, in-house diagnostic testing, and electronic prescription processing. The team comprises approximately 19-20 individuals, including 11-12 veterinarians (among them specialists with ECSAVM-Cardiology, PhD in diagnostic imaging, orthopedic, exotic animal, and laparoscopic credentials), 3 veterinary technicians, and 4-5 front- and back-office staff. Patient access is via telephone, WhatsApp, online contact form, and walk-in for emergencies; standard appointment hours run Monday–Friday 09:00–20:00, while emergencies are accepted 24/7, 365 days per year.

Name

Clinica Veterinaria Haziel

Legal name

VetPartners Italia S.r.l. a socio unico

Website

https://clinicaveterinariahaziel.it

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

1–10 employees

Short description

Clinica Veterinaria Haziel is a single-site veterinary clinic in Santo Stefano di Magra, La Spezia, Italy, founded in 2009 as the only 24-hour emergency veterinary facility in the province, serving pet owners across La Spezia, Lunigiana, and Cinque Terre with primary, specialist, surgical, and exotic animal care.

Ownership category

akta.pro rank

Product category

Veterinary Services

NAICS

Veterinary Services (54194)

SIC

Services-Health Services (8000)

akta.pro primary industry

Veterinary Specialty Referral Hospitals (Multi-specialty) (HLAMACAB)

akta.pro secondary industries

General Practice Veterinary Clinics (Wellness & Primary Care) (HLAMAAAA), Exotic Companion Animal Veterinary Clinics (Birds/Reptiles/Small Mammals) (HLAMAAAH)

Keywords

• Veterinary clinic services
• 24-hour emergency veterinary
• Exotic animal care
• Veterinary diagnostics
• Pet surgical services

Headquarters

HQ city

Santo Stefano di Magra

HQ country

Italy

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Marketing or Sales

Revenue model

1. Veterinary Consultations and Medical Services: Revenue is generated from fee-for-service veterinary consultations, including general medicine, preventive care (vaccinations, microchipping, sterilization), specialist consultations (dermatology, cardiology, orthopedics, neurology, ophthalmology, dentistry/odontostomatology), and diagnostic services (ultrasound, radiography, cytology, endoscopy, laparoscopy). Services are provided on an appointment basis during weekdays and on an emergency walk-in basis 24/7.
2. Emergency and Surgical Services: Emergency veterinary service fees and surgical procedure fees (base surgery, soft tissue surgery, orthopedic surgery, laparoscopic surgery). Emergency service operates 24 hours per day, 7 days per week, including holidays.
3. Electronic Prescription (Ricetta Elettronica) Processing: Repeat electronic prescriptions are issued for registered patients who have been seen at the clinic within the last 6 months. Prescription processing is done online via a dedicated form, with requests handled within 3 business days.
4. In-House Laboratory and Diagnostic Testing: Blood tests, urinalysis, cytology, and other biological sample analyses performed in the clinic's internal laboratory, generating revenue through diagnostic service fees with rapid turnaround.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels6 records

Core offering

Clinica Veterinaria Haziel is a full-service veterinary clinic providing general and specialist medical, surgical, and diagnostic care for dogs, cats, rabbits, and exotic animals. Its core offering includes 24/7 emergency veterinary services, preventive care, specialist consultations (cardiology, dermatology, orthopedics, neurology, ophthalmology, dentistry), advanced diagnostics (ultrasound, digital radiography, laboratory analysis, cytology, endoscopy, laparoscopy), surgical procedures, and dedicated hospitalization with species-specific wards.

Product overview

Clinica Veterinaria Haziel is a full-service veterinary clinic offering a broad portfolio of medical, surgical, and diagnostic services. The clinic operates as a single integrated facility (part of the VetPartners Italia group) rather than a platform-plus-modules architecture. Its service portfolio spans 19 distinct offerings organized across primary/preventive care (Primary Care), general and specialized medicine (Internal Medicine, Dermatology, Neurology, Ophthalmology), 24-hour emergency services (Pronto Soccorso 24H), surgical services (Basic Surgery, Soft Tissue Surgery, Laparoscopy, Endoscopy, Orthopedics, Dentistry), diagnostic services (Ultrasound, Radiology, Laboratory Analysis, Cytology, Cardiology), exotic animal care (Animali Non Convenzionali), and hospitalization (Degenza). A digital prescription service (Ricetta Elettronica) enables online prescription renewals. The clinic was founded in 2009 and is led by co-founders Dott.ssa Valentina Bertoli (Medical Director) and Dott. Carlo Lertora.

Differentiator

Problem solved

Functional benefit

Products and services

• Primary Care (Preventive Medicine) Preventive medicine programs including vaccinations, prophylaxis, sterilization, and microchipping, along with periodic health check-ups for dogs and cats.
• Medicina Interna (Internal Medicine) General consultations for dogs and cats with accurate diagnoses and personalized therapeutic plans for treating common pathologies.
• Pronto Soccorso 24H (24-Hour Emergency Veterinary Service) Round-the-clock emergency veterinary service active 24 hours a day, 7 days a week, handling emergencies and urgencies for dogs, cats, and exotic animals, including emergency surgery.
• Chirurgia di Base (Basic Surgery) Fundamental surgical procedures for pet health prevention and wellness, performed safely with appropriate anesthetic monitoring.
• Animali Non Convenzionali (Exotic and Non-Conventional Animal Care) Specialized care and dedicated hospitalization area for exotic animals including reptiles, rabbits, and birds, with diagnostic and therapeutic protocols tailored to each species.
• Laboratorio Analisi (In-House Diagnostic Laboratory) In-house laboratory for blood tests, urine analysis, and other biological samples, with rapid reporting to initiate timely therapies.
• Citologia (Cytology) Rapid, minimally invasive examination for the diagnosis of tumors, infections, and cellular pathologies, useful for accurate early screening.
• Ecografia (Ultrasound) Non-invasive ultrasound imaging for the evaluation of abdominal, cardiovascular, and other internal organ disorders.
• Cardiologia (Cardiology) Diagnosis of cardiac pathologies and prevention programs with cardiology check-ups and screening echocardiograms, including for at-risk breeds.
• Radiologia (Radiology) High-definition digital radiography for rapid, precise, and reliable diagnosis of fractures and internal pathologies.
• Chirurgia dei Tessuti Molli (Soft Tissue Surgery) Surgical procedures on skin, internal organs, and soft tissues, performed with advanced techniques to ensure safety and comfort for the pet.
• Laparoscopia (Laparoscopy) Minimally invasive surgical technique allowing procedures on internal organs with reduced post-operative pain and faster recovery.
• Endoscopia (Endoscopy) Minimally invasive diagnostic procedure for exploration of internal organs enabling precise and timely diagnoses.
• Odontostomatologia (Dentistry) Comprehensive oral health care, from prevention to treatment of malocclusions and dental diseases.
• Ortopedia (Orthopedics) Treatment of fractures and joint pathologies with targeted solutions to restore mobility and well-being.
• Degenza (Hospitalization) Secure and monitored hospitalization ward with separate spaces for dogs, cats, exotic animals, and infectious disease patients.
• Dermatologia (Dermatology) Diagnosis and treatment of allergies and skin conditions with personalized therapies for skin, coat, and nails.
• Oculistica/Oftalmologia (Ophthalmology) Early diagnosis and medical or surgical treatment of ocular pathologies to preserve visual function.
• Neurologia (Neurology) Management of neurological pathologies such as epileptic seizures and motor disorders, with dedicated diagnostic and therapeutic pathways.
• Ricetta Elettronica (Electronic Prescription Renewal) Online service allowing pet owners to request repeated prescriptions, submitted via an online form and processed within 3 working days.

Quantifiable outcome

• 24-hour emergency veterinary service availability, 7 days per week, 365 days per year
• +2 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature4 records

Partnerships

One partnership is on record.

• VetPartners Italia S.r.l. a socio unicoflagshipStrategic or Co-development PartnerClinica Veterinaria Haziel is a member of the VetPartners Italia group, a European veterinary clinic network with over 800 clinics across Europe. VetPartners Italia supports its member clinics with business management, continuous training, investment in new technologies and medical equipment, and organizational growth support. The group facilitates referrals between member clinics and promotes shared professional standards. VetPartners Italia S.r.l. a socio unico, based in Milan, is the legal entity and data controller for the clinic.

Scale indicators5 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• VetPartners Italia (group): VetPartners Italia is the parent network of more than 800 European veterinary clinics to which Haziel belongs. Comparable as a broad incumbent group with adjacent member clinics offering overlapping primary, emergency, and specialty services across Italy and Europe.
• IVC Evidensia: IVC Evidensia is one of the largest veterinary care groups in Europe with thousands of clinics and hospitals across multiple countries. Comparable as a pan-European broad incumbent consolidating multi-specialty veterinary services, similar in scope to VetPartners.
• Medivet: Medivet is a UK-headquartered veterinary group with hundreds of clinics and 24-hour hospitals across Europe. Comparable as a large incumbent offering multi-specialty and emergency veterinary services through a distributed clinic network.
• Linnaeus Veterinary Limited (Mars Petcare): Linnaeus is a UK veterinary group owned by Mars Petcare operating referral hospitals and primary care practices with strong specialty and emergency coverage. Comparable to VetPartners as a broad incumbent group operator in the European specialty veterinary market.
• VCA Animal Hospitals: VCA operates a large North American network of specialty hospitals and general practices with emergency and referral services. Comparable as a broad incumbent demonstrating how specialty vet networks scale economics through advanced diagnostics and emergency coverage.

Direct peers

• Clinica Veterinaria San Donato (Milano): A multi-specialty veterinary clinic/hospital in northern Italy offering emergency, surgery, internal medicine, and diagnostic imaging. Comparable to Haziel as a full-service Italian specialty veterinary facility serving a regional catchment.
• AniCura Italia: AniCura operates a network of multi-specialty veterinary clinics and hospitals across Italy offering emergency, surgery, and diagnostic services. Directly comparable to Haziel as a comparable European veterinary group member offering specialty referral and 24/7 emergency coverage in a fragmented regional market.
• Clinica Veterinaria Città di Bologna: An Italian veterinary hospital offering emergency, specialist surgery, and hospitalization for companion animals. Comparable to Haziel in service mix and Italian regional positioning.

Regional players

• BlueVet Italia: BlueVet is an Italian veterinary clinic group offering general practice and specialist services across multiple regions. Comparable as a multi-site Italian operator addressing similar companion animal needs with overlapping primary-care services.

Others

• Ospedale Veterinario Universitario (Universities): Italian university veterinary hospitals (e.g., UniPV, UniMI, UniBO) provide tertiary referral specialty and emergency services for companion animals and exotics. Comparable as specialized referral providers that compete with Haziel for the most complex cases and exotic animal consultations in northern Italy.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/clinicaveterinariahaziel
• Instagraminstagram.com/clinica_veterinaria_haziel
• LinkedInlinkedin.com/company/clinica-veterinaria-haziel

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Clinica Veterinaria Haziel