Câmara de Conciliação, Mediação e Arbitragem Ciesp / Fiesp

What Câmara de Conciliação, Mediação e Arbitragem Ciesp / Fiesp does

The Câmara de Conciliação, Mediação e Arbitragem Ciesp / Fiesp (CCMA Ciesp/Fiesp) is a São Paulo-based alternative dispute resolution institution founded in May 1995 by Centro das Indústrias do Estado de São Paulo (CIESP) and Federação das Indústrias do Estado de São Paulo (FIESP). It administers arbitration, mediation/conciliation, and Dispute Boards for commercial, civil, and public-administration matters, operating under Brazil's Lei 9.307/1996 arbitration framework with a continuously updated body of internal regulations.

The chamber's core technology is a digital case-management platform (Portal da Câmara) supporting case initiation, document submission, procedural tracking, and virtual hearing participation, supplemented by physical infrastructure at its Av. Paulista headquarters (two hearing rooms, one mediation room, four meeting rooms, translation booths, and an audiovisual operations cabin) and a public online fee calculator (Calculadora de Custas). Procedural product lines include conventional arbitration, expedited arbitration for disputes up to R$2,000,000 (Res. 7/2021), provisional arbitrator emergency measures, and autonomous evidence production (Res. 14/2024). Service delivery is supported by a panel of qualified arbitrators and mediators and decentralized through 10 regional poles across São Paulo state.

Revenue is generated entirely on a transactional fee basis: registration fees, administration fees, and arbitrator/mediator fees, with published tiered schedules linked to dispute value (administration fees ranging from R$10,000 to R$190,000 per case, plus arbitrator and ancillary charges). A 10% administration-fee discount is offered to companies associated with CIESP for more than 12 months and in good standing, extended through partnerships with eight sector associations (IBRADIM, ABF, ABIMO, ABRACEEL, SIMEFRE, ABAG, FAESP, ABINEE). The entity operates with 22 employees, autonomous management separate from the judicial system, and serves business entities, individuals, and direct/indirect public administration entities.

Name

Câmara de Conciliação, Mediação e Arbitragem Ciesp / Fiesp

Legal name

Câmara de Conciliação, Mediação e Arbitragem CIESP / FIESP

Website

https://cmasp.com.br

Company type

Private

Founded year

1995

Operating status

Operating

Headcount range

11–50 employees

Short description

The Câmara Ciesp/Fiesp is a São Paulo-based, non-profit alternative dispute resolution institution founded in 1995, administering arbitration, mediation, and Dispute Board proceedings for commercial, civil, and public-administration matters via its headquarters, 10 regional poles, and digital portal.

Ownership category

akta.pro rank

Headquarters

HQ city

São Paulo

HQ country

Brazil

HQ region

Latin America

Offices11 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Arbitration Fees: Registration fees (1% of dispute value, min R$3,000, max R$5,000), administration fees, and arbitrator fees based on case value. For expedited arbitration, registration fees range from R$2,100 to R$4,000 depending on case value.
2. Mediation Fees: Fees for mediation services based on their mediation fee schedule, with pre-mediation meetings free of charge.
3. Provisional Arbitrator Fees: R$15,000 administration fee plus R$60,000 arbitrator fees for provisional arbitrator procedures.
4. Autonomous Evidence Production Fees: R$5,000 registration fee, R$50,000 administration fee, R$1,400 per hour for arbitrators, R$10,000 expense fund.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

The Câmara Ciesp/Fiesp administers arbitration (standard and expedited), mediation and conciliation, and Dispute Boards to resolve patrimonial, commercial, civil, and public administration disputes. It supports these services through a digital case management platform (Portal da Câmara), physical and virtual hearing infrastructure, and a network of regional poles across São Paulo state, charging registration, administration, and arbitrator/mediator fees tied to case value.

Product overview

The Câmara de Conciliação, Mediação e Arbitragem Ciesp/Fiesp operates as a dispute resolution institution offering three core services—Arbitration (including Expedited Arbitration), Mediation/Conciliation, and Dispute Boards—administered through its digital Portal da Câmara platform. The Chamber provides supplementary services including physical and virtual hearing support facilities, an online fee calculator, and a network of 10 regional offices across São Paulo state. Educational offerings include the Câmara Talks and Arbitalks webinar series. The institution was established in May 1995 and maintains autonomous management under CIESP/FIESP.

Differentiator

Problem solved

Functional benefit

Products and services

• Arbitragem (Arbitration) Administration of conventional arbitration proceedings for resolving patrimonial disputes, including constitution of arbitral tribunals (single arbitrator or three-member panels), case management through the Portal da Câmara, and issuance of binding arbitral awards under the Chamber's Arbitration Regulations. Targeted at businesses, public administration, and individuals with available patrimonial rights.
• Mediação (Mediation and Conciliation) Confidential consensual dispute resolution services facilitated by qualified mediators from the Chamber's roster, with pre-mediation meetings offered at no cost. Used by businesses, public administration, and individuals for patrimonial, commercial, civil, family, and consumer disputes.
• Dispute Boards Administration of Dispute Boards (Comitê de Prevenção e Solução de Controvérsias) for prevention and resolution of disputes during ongoing contracts, particularly in long-duration construction and infrastructure projects. Helps contracting parties manage and resolve conflicts before they escalate.
• Regulamento de Arbitragem Expedita (Expedited Arbitration) Simplified arbitration procedure for cases with disputed amounts up to R$ 2,000,000.00, featuring reduced timelines, single arbitrator, and lower costs under Res. 7/2021. Suited for lower-complexity and lower-value disputes.
• Regulamento de Árbitro Provisório (Provisional Arbitrator) Specialized procedure for appointing a provisional arbitrator to decide emergency measures before the formal arbitral tribunal is constituted, governed by Res. 4/2018. Used when urgent relief is needed prior to full tribunal constitution.
• Produção Autônoma de Provas (Autonomous Evidence Production) Expedited procedure for autonomous evidence production in arbitrations administered by the Chamber, established by Res. 14/2024. Allows parties to gather evidence through the Chamber without initiating a full arbitration.
• Serviço de Apoio à Audiência (External Hearing Support Service) Physical and virtual hearing support infrastructure at the Av. Paulista headquarters, including two hearing rooms, one mediation room, four private meeting rooms, translation booths, an audiovisual operations cabin, and virtual hearing capabilities. Available for external hearings.

Quantifiable outcome

• Average arbitration resolution time of 18 months
• +1 more outcomes

Named customers6 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Nine partnerships are on record, tiered core.

• IBRADIM - Instituto Brasileiro de Direito ImobiliáriocoreGTM or Marketing PartnerPartnership offering 10% discount on administration fees for associated members. Promotes real estate law dispute resolution through mediation and arbitration.
• ABF - Associação Brasileira de FranchisingcoreGTM or Marketing PartnerPartnership offering 10% discount on administration fees for franchise sector disputes. Promotes arbitration for franchise contract conflicts.
• ABIMOcoreGTM or Marketing PartnerPartnership with the Brazilian Medical Devices Association offering discount benefits for member disputes.
• ABRACEEL - Associação Brasileira dos Comercializadores de EnergiacoreGTM or Marketing PartnerPartnership for energy sector dispute resolution. CCEE jurisprudence database integration for energy-related arbitration cases.
• SIMEFREcoreGTM or Marketing PartnerPartnership with the railway, road, and urban mobility sector association offering discount benefits for member disputes.
• ABAGcoreGTM or Marketing PartnerPartnership with the Brazilian Agribusiness Association offering discount benefits for agricultural business disputes.
• FAESPcoreGTM or Marketing PartnerPartnership with FAESP (Fazenda e Agricultura) offering discount benefits for member disputes through CIESP affiliation.
• ABINEEcoreGTM or Marketing PartnerPartnership with the Brazilian Association of the Electrical and Electronics Industry offering discount benefits for member disputes.
• AGU - Advocacia-Geral da UniãocoreStrategic or Co-development PartnerTechnical cooperation agreement for joint events, courses, publications, and technical studies related to arbitration and public administration.

Scale indicators4 records

Recent moves7 records

Expansion highlights6 records

Broad incumbents

• ICC International Court of Arbitration: The world's most established international arbitration institution administering cross-border commercial disputes globally. Comparable as an institutional ADR provider but operates at significantly broader scale and cross-border scope than the Brazilian-focused CCMA.
• SIAC - Singapore International Arbitration Centre: Leading Asian international arbitration institution administering complex commercial disputes. Comparable as a rules-based ADR institution but operates across international cross-border disputes rather than a domestic-only model.
• LCIA - London Court of International Arbitration: Major international arbitration institution based in London, administering commercial and cross-border disputes. Comparable in administered-ADR model but with a global caseload and a different jurisdictional profile.

Direct peers

• CAM-CCBC (Centro de Arbitragem e Mediação da Câmara de Comércio Brasil-Canadá): One of Brazil's largest and most established arbitration and mediation chambers, administering high-volume commercial disputes across multiple sectors. Directly comparable as a São Paulo–based institutional ADR provider serving corporate parties and public entities with fee-based case administration.
• AMCHAM Brasil Arbitration and Mediation Center: American Chamber of Commerce Brazil's arbitration and mediation center, administering domestic and international commercial disputes. Comparable as a chamber offering administered ADR procedures to corporate clients in Brazil, with a similar institutional sponsorship model.
• Câmara de Conciliação e Arbitragem da FGV (FGV Chambers): FGV-affiliated arbitration and mediation chamber offering administered arbitration, mediation, and specialized procedures. Comparable as a Brazilian institutional ADR provider with academic backing, a published roster, and similar public-administration case activity.
• CAMARB - Câmara de Arbitragem Empresarial - Brasil: Brazilian business-focused arbitration chamber providing administered arbitration and mediation, particularly oriented toward commercial and corporate disputes. Directly comparable in service model and target clientele to CCMA Ciesp/Fiesp.
• CBMA - Centro Brasileiro de Mediação e Arbitragem: Brazilian national mediation and arbitration center operated under CBAr, providing rules-based ADR administration and a roster of certified mediators and arbitrators. Competes for the same Brazilian corporate and concession dispute flow with a national footprint.
• ICA - Instituto de Conciliação e Arbitragem: Brazilian institute providing arbitration and mediation administration with published regulations and a roster of professionals. Comparable as a domestic ADR institution offering administered procedures and partner discounts to member institutions.

Others

• Conselho Nacional das Instituições de Mediação e Arbitragem (CONIMA): Brazilian national council representing mediation and arbitration institutions. Relevant as an industry-association counterpart that connects the chamber to peer institutions, regulatory developments, and policy advocacy in the Brazilian ADR ecosystem.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/camaradearbitragemsp

Revenue estimate

Valuation estimate

Number of profiles

Profiles14 records

Subsidiaries10 records

Funding overview

Funding rounds

Investors

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Câmara de Conciliação, Mediação e Arbitragem Ciesp / Fiesp