Coliseo de Puerto Rico, José Miguel Agrelot

What Coliseo de Puerto Rico, José Miguel Agrelot does

Coliseo de Puerto Rico, José Miguel Agrelot is Puerto Rico's largest and most prominent indoor entertainment venue, located at 500 Arterial B in San Juan. Founded in 2004 and operated as part of the Commonwealth of Puerto Rico's public venue infrastructure, the Coliseo hosts concerts, sporting events, family entertainment, and special events. The venue employs 51-100 staff and operates with an event-driven go-to-market model in which independent promoters (Loud & Live, Move Concert, Re Create Group, No Limit Entertainment, Alexandra LLC, Cajina Pro, among others) book the venue and handle artist relationships, while the Coliseo provides the physical infrastructure and integrated ticketing stack.

The Coliseo's core technology infrastructure is the Ticketera® platform, operated by TiX.By LLC for Puerto Rico transactions and by TiX.By USA LLC for US (non-PR) purchases. Ticketera® provides online ticket purchasing, digital delivery (Print-at-home, Email E-Ticket, Wallet format), secure ticket transfer, and box office management. Ticketera® LIVE, accessible via live.ticketera.com, extends the platform with On Demand and Pay Per View live streaming for concerts and third-party presentations. ASM Global, a major global venue management firm, supports venue operations as indicated by its privacy policy reference on the Coliseo website.

Revenue is generated entirely through transactional fees. The venue and TiX.By capture revenue from ticket sales (where prices are set by promoters and endorsed by the Puerto Rico Department of Treasury), non-refundable service charges, per-order fees, facility fees, club seat fees (sections 113, 114, 115), promoter-set fees, and Ticketera LIVE streaming transactions. Senior (65+) and disability discounts of 50% are mandated by Puerto Rico law for Commonwealth-operated venues, with a minimum 5% ticket reservation per performance. Payment methods include credit/debit cards (including select Puerto Rico bank debit cards) and cash at the in-person box office. The customer base spans two segments: event promoters (B2B, who book the venue) and event attendees (B2C, who purchase tickets), with the Ticketera LIVE streaming capability extending reach to remote audiences globally.

Name

Coliseo de Puerto Rico, José Miguel Agrelot

Legal name

TiX.By LLC

Website

https://coliseodepuertorico.com

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

51–100 employees

Short description

Coliseo de Puerto Rico, José Miguel Agrelot is Puerto Rico's largest entertainment venue in San Juan, hosting concerts and events from international touring artists, with ticketing operated through the proprietary Ticketera® platform by TiX.By LLC.

Ownership category

akta.pro rank

Product category

Live Entertainment Venue

NAICS

Promoters of Performing Arts, Sports, and Similar Events with Facilities (71131)

SIC

Services-Amusement & Recreation Services (7900)

akta.pro industry

PRIMARYMPAGALAC

Concert Halls & Music Venue Operations (Symphony Halls, Recital Venues)

Media, Entertainment & Sports/Live Entertainment & Events (Concerts, Theater, Festivals)/Event Venues & Venue Operations (Arenas, Theaters, Halls)

SECONDARYMPAIAFAL

Event Operations & Venue Services (Box Office, FOH/BOH, Concessions)

Media, Entertainment & Sports/Music & Audio (Recording, Publishing, Streaming)/Live Music & Touring (Promoters, Venues, Ticketing)

Keywords

• Live entertainment venue
• Concert ticketing services
• Event hosting services
• Venue box office
• Live event streaming

Headquarters

HQ city

San Juan, PR

HQ country

Puerto Rico

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Revenue model

1. Ticket Sales Revenue: The venue hosts events and sells tickets through the Ticketera platform. Revenue is generated through ticket sales where prices are established by event promoters and endorsed with the Puerto Rico Department of Treasury.
2. Service Fees: Non-refundable service charges applied to each ticket for processing the sale, managed by Ticketera.
3. Club Seat Fees: Charges established by Coliseo de Puerto Rico for tickets in Club Seats sections (113, 114, and 115).
4. Facility Fees: Charges established by the venue for hosting events.
5. Order Fees: Per-order charges for online and telephone purchases, regardless of number of tickets.
6. Private Sale Service: Service fees for private ticket purchases with exclusive links and assigned seats, managed without queues or customer seat selection.
7. Promoter Fees: Fees established by event promoters in addition to venue charges.
8. Ticketera LIVE Streaming: Pay Per View and On Demand streaming content for live events, with content provided by third parties.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels3 records

Core offering

The Coliseo de Puerto Rico José Miguel Agrelot is Puerto Rico's largest and most prominent entertainment venue, located in San Juan, hosting concerts, sporting events, family entertainment, and special events. Tickets are sold and managed through the Ticketera platform operated by TiX.By LLC, which provides online purchase, digital ticket delivery, secure ticket transfer, and box office management. Select events are additionally distributed as Pay Per View and On Demand live streams via Ticketera LIVE.

Product overview

Coliseo de Puerto Rico operates as an event venue using the Ticketera® platform for ticketing services and Ticketera® LIVE for streaming events. The venue hosts concerts, sporting events, and entertainment performances. Ticketera® provides the core ticket sales and box office management, while Ticketera® LIVE enables virtual Pay Per View and On Demand access to select events.

Differentiator

Problem solved

Functional benefit

Brands

• Ticketera LIVE: On Demand and Pay Per View live streaming service for concerts and events.

Products and services

• Ticketera® Ticketing Platform

Named customers16 records

Segments3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

13 partnerships are on record, tiered core and major.

• TiX.By LLC / TicketeracoreTechnology or IntegrationTiX.By LLC operates the Ticketera® platform providing ticket processing, marketing, and box office management services for Coliseo de Puerto Rico. Also operates Ticketera® LIVE for On Demand and Pay Per View streaming services. TiX.By USA LLC handles US event purchases (excluding Puerto Rico). TiX.By is described as a leading provider of transaction processing services and financial applications.
• ASM GlobalcoreOthersASM Global is mentioned in the privacy policy link, indicating they manage venue operations or provide operational infrastructure. The Coliseo de Puerto Rico website references their privacy policy and cookie preferences.
• Alexandra LLCmajorChannel Partner/ Reseller/ DistributorEvent promoter producing multiple events at the venue including Manny Manuel: Rey de Corazones and Cristian Castro: Nada...Solo Éxitos.
• Re Create Group / Re Create Group, Inc.majorChannel Partner/ Reseller/ DistributorEvent promoter producing multiple events including Kany García – Puerta Abierta Tour and Rawayana concerts.
• No Limit EntertainmentmajorChannel Partner/ Reseller/ DistributorEvent promoter producing Omar Courtz: POR SI MAÑANA NO ESTOY tour and Clarent concerts at the venue.
• LN/Paco LópezmajorChannel Partner/ Reseller/ DistributorPresented CA7RIEL & Paco Amoroso: FREE SPIRITS WORLD TOUR with VIP experience packages at the venue.
• Elyradical ProductionsmajorChannel Partner/ Reseller/ DistributorEvent promoter producing Monster Jam 2026 family entertainment event with Pit Party access.
• Shownet GroupmajorChannel Partner/ Reseller/ DistributorEvent promoter producing Fiel a la Vega: 30 Años 30th anniversary concert.
• Move ConcertmajorChannel Partner/ Reseller/ DistributorEvent promoter producing Grupo Frontera concert at the venue.
• Cajina PromajorChannel Partner/ Reseller/ DistributorEvent promoter producing Ricardo Montaner El Ultimo Regreso Tour.
• Loud & LivemajorChannel Partner/ Reseller/ DistributorEvent promoter producing Camilo concert at the venue.
• Sky Kingdom GroupmajorChannel Partner/ Reseller/ DistributorEvent promoter producing Alex Zurdo: Zona Zero concert with Meet & Greet packages.
• R&M Entertainment LLCmajorChannel Partner/ Reseller/ DistributorEvent promoter producing Sin Bandera concert.

Scale indicators2 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• The O2 Arena (London): Large-scale music-focused arena in a single market with integrated ticketing, premium seating, and a touring-artist programming model analogous to Coliseo's, though in a much larger addressable market.
• Kaseya Center: Miami-based arena of comparable scale and programming mix (concerts, family shows, sporting events), serving the same Latin touring circuit that includes Puerto Rico dates — a natural competing stop on multi-city tours.
• Distrito T-Mobile: San Juan-based entertainment venue operated by ASM Global that hosts major concerts and events in direct competition with Coliseo de Puerto Rico for the same promoter-driven tours and Puerto Rico audience.

Broad incumbents

• AEG Presents / AEG Facilities: Major venue operator and concert promoter with global arena portfolio; comparable as a vertically integrated venue/promoter competitor that Puerto Rico-based promoters may route through instead of Coliseo.
• Live Nation Entertainment: World's largest concert promoter and venue operator; its tour routing decisions directly determine whether Latin and global artists add Puerto Rico dates at Coliseo or stop at mainland alternatives.
• Madison Square Garden Entertainment: Owner and operator of MSG and other premier venues, comparable as a venue operator with integrated ticketing and premium hospitality capabilities, though operating at significantly larger scale and across multiple geographies.
• Crypto.com Arena: Major Los Angeles arena hosting concerts, family shows, and sporting events on the same Latin/global touring circuits as Coliseo; comparable as a high-utilization, promoter-driven venue at a different scale.
• T-Mobile Arena (Las Vegas): Premium Las Vegas arena with strong concert and family event programming, comparable in its focus on blockbuster touring acts and high-end VIP inventory — a relevant benchmark for yield and utilization.
• ASM Global: Global venue management company that already operates Coliseo de Puerto Rico and a portfolio of 350+ arenas/stadiums/theaters — relevant as both an operational partner and a benchmark for venue management economics.

Others

• Ticketmaster: Dominant global ticketing platform; comparable to Ticketera/TiX.By as integrated transaction-processing infrastructure for live events, and a potential competitor if Ticketmaster expands into the Puerto Rico market.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/coliseopr

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Coliseo de Puerto Rico, José Miguel Agrelot