Comfortech Service Experts
- Company typePrivate
- Founded1973
- HeadquartersRidgeland, United States
- Headcount1–10
- GTM typeB2C
- OfferingServices
What Comfortech Service Experts does
Comfortech Service Experts, now operating as Service Experts Ridgeland, is a locally managed franchise of Service Experts LLC delivering residential HVAC, plumbing, water heater, water treatment, indoor air quality, ductwork, and electrical services to homeowners in the Jackson, MS metropolitan area and across 100+ Mississippi cities and towns. Founded locally in 1973 and operating under the Service Experts national brand established in 1996, the Ridgeland location serves its market from a single regional headquarters at 108 Business Park Drive, offering 24/7 emergency response alongside scheduled repair, installation, and preventive maintenance work performed by licensed, bonded, and insured ACE-certified technicians.
The company monetizes across four revenue streams: one-time service and repair fees (transactional, demand-driven), one-time equipment installation and replacement revenue (assessment, procurement, labor), the Service Experts Advantage Program (a subscription/lease model with $0 down, monthly payments, and full parts/labor coverage plus annual maintenance), and the Maintenance+ Membership (an annual/monthly preventive-care subscription with priority scheduling and member discounts). This structure converts a portion of previously transactional HVAC revenue into recurring contracted revenue, supported by aggressive 2026 promotional offers ($0 for the first 6 months on Advantage Program leases and up to $500 off bundled HVAC, water, and air-quality upgrades).
Customer acquisition is direct-to-consumer via phone, website scheduling, Google Business Profile presence (4.9/5 average customer rating), and digital coupon distribution. The franchise is integrated into the broader 48-outlet Service Experts franchise network, which provides centralized training, supplier relationships, and equipment-rate leverage; the FDD reports an average gross revenue of approximately $6.88M per disclosed outlet, providing a useful per-unit benchmark. The Ridgeland location is privately held, with no public listing, no disclosed funding rounds, and no M&A activity in the source data.
Comfortech Service Experts firmographics
Firmographics- Name
- Comfortech Service Experts
- Legal name
- Service Experts LLC
- Website
- https://comfortechserviceexperts.com
- Company type
- Private
- Founded year
- 1973
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Ownership category
- akta.pro rank
Comfortech Service Experts industry classification
Industry- Product category
- Residential HVAC and Plumbing Services
- NAICS
- Plumbing, Heating, and Air-Conditioning Contractors (23822)
- SIC
- Services-To Dwellings & Other Buildings (7340)
- akta.pro primary industry
- Hard Services (MEP/HVAC, Electrical, Plumbing) (BPABAAAA)
- akta.pro secondary industry
- Humidifier & Dehumidifier Installation & Service (HSAOAIAJ)
Keywords
Where Comfortech Service Experts is headquartered
LocationHeadquarters
- HQ city
- Ridgeland
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Comfortech Service Experts business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Supply Chain, Operations, Marketing or Sales, Others
Revenue model
- Service and Repair Fees: One-time fees for HVAC repair, plumbing repair, electrical services, and emergency service calls. Revenue is transactional and demand-driven based on system breakdowns and routine maintenance needs.
- Equipment Installation and Replacement: Revenue from full HVAC system installations, heat pump installations, water heater replacements, and other equipment upgrades. Includes assessment, equipment procurement, and installation labor.
- Service Experts Advantage Program (Membership/Lease): Recurring monthly payments through a lease agreement for brand-new equipment. Includes parts and labor coverage, annual maintenance, and priority service. Customers pay $0 down with monthly payments, creating predictable recurring revenue.
- Maintenance+ Membership: Annual or monthly subscription for preventive maintenance coverage. Includes priority service, annual tune-ups, and exclusive member discounts on parts and repairs.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Service Experts Advantage Program: Lease agreement with $0 down, covering parts, labor, and annual maintenance with priority service. |
| Subscription | Monthly | Maintenance+ Membership: Priority service, annual tune-ups, and exclusive discounts for regular preventive care. |
| Subscription | Monthly | Promotional Offer: $0 payments for first 6 months on new system leases. |
| Other | One time/ perpetual license | Bundle Discount: Up to $500 off new HVAC system when bundled with water and air quality upgrades. |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels4 records
Comfortech Service Experts product offering
Product offeringCore offering
Comfortech Service Experts (operating as Service Experts Ridgeland) is a residential HVAC and plumbing service contractor serving homeowners in the Jackson, MS metropolitan area. The company provides repair, installation, and maintenance for heating systems, air conditioning, heat pumps, plumbing, water heaters, water treatment, indoor air quality, ductwork, and electrical services. It also offers two recurring membership plans—the Advantage Program (equipment leasing with full parts/labor coverage) and Maintenance+ (preventive maintenance with priority service).
Product overview
Comfortech Service Experts (operating as Service Experts) is a home services company offering a comprehensive portfolio of residential HVAC and plumbing services. The core offering consists of repair, installation, and maintenance for heating systems, air conditioning, heat pumps, plumbing, water heaters, and indoor air quality solutions. The company differentiates through two membership programs: the Advantage Program (providing equipment leasing with full coverage and no down payment) and Maintenance+ (offering regular maintenance with priority service and discounts). Additional services include ductwork, commercial HVAC, emergency services, water treatment, energy efficient solutions, and electrical services. All services are delivered by ACE-certified technicians.
Differentiator
Problem solved
Functional benefit
Brands
- Service Experts Advantage Program: Membership program offering brand-new equipment with no down payment, complete coverage of parts and labor for all HVAC services, annual maintenance included, priority service, and affordable monthly payments.
- Maintenance+ Membership
Products and services
- Service Experts Advantage Program
- Maintenance+ Membership
- Heating Services
- AC Services
- Heat Pumps
- Plumbing Services
- Water Heaters
- Water Treatment
- Indoor Air Quality Services
- Energy Efficient Solutions
- Ductwork Services
- Commercial HVAC
- Emergency HVAC Services
- Electrical Services
Quantifiable outcome
- 4.9 out of 5 star average customer rating on Google Reviews
Companies that use Comfortech Service Experts
Customer profileSegments1 record
Ideal customer profiles2 records
Comfortech Service Experts technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature1 record
Comfortech Service Experts partnerships and signals
Strategic signalScale indicators5 records
Recent moves5 records
Expansion highlights5 records
Comfortech Service Experts competitors and assessment
Company assessmentOthers
- Neighborly Inc. Strategic parent that owns and franchises multiple home services brands including Aire Serv, Mr. Rooter, Benjamin Franklin Plumbing, and Mister Sparky Electric. Useful analog to Service Experts LLC for understanding multi-brand franchise-system economics, royalty structures, and roll-up dynamics in the home services category.
Broad incumbents
- Roto-Rooter: Established national plumbing, drain, and water-damage service brand with broad residential and commercial coverage. Comparable to Service Experts as a multi-trade home services provider with national brand recognition and 24/7 emergency positioning, though with a heavier plumbing/drain focus.
- Home Depot Installation Services: Big-box retailer's in-store and in-home installation services arm covering HVAC, water heaters, plumbing, and electrical installs for residential customers. Comparable to Service Experts in residential multi-trade project scope, with substantially broader national reach, financing infrastructure, and lead-generation moat.
- Carrier Residential: Global HVAC equipment manufacturer with a U.S. dealer network that sells and services Carrier, Bryant, and Payne residential heating and cooling systems. Comparable to Service Experts as a residential HVAC installation and service provider, with substantially broader product manufacturing and dealer-network scope.
- Trane Residential: Major HVAC equipment manufacturer with a network of independent Trane Comfort Specialists dealers performing residential installation, service, and maintenance. Comparable to Service Experts in residential HVAC service delivery, though operating on a manufacturer/dealer model rather than a franchise network.
Direct peers
- One Hour Heating & Air Conditioning: National HVAC franchise brand operating a network of locally-owned residential heating and cooling service and installation franchises. Directly comparable to Service Experts Ridgeland in target customer (residential homeowners), service mix (heating, cooling, installation), and franchise/decentralized operating model with regional service-area coverage.
- Mister Sparky Electric: Neighborly Inc.'s franchised residential electrical service and repair network. Directly comparable to the electrical services component of Service Experts' offering — same franchise model, residential homeowner focus, and priority-service/membership maintenance positioning.
- Benjamin Franklin Plumbing: National franchised residential plumbing service and repair brand emphasizing on-time service guarantees, licensed plumbers, and membership-style maintenance. Comparable to Service Experts' plumbing line in customer base, subscription/maintenance positioning, and franchise-driven national footprint.
- Aire Serv: Neighborly Inc.'s franchised HVAC service and installation network serving residential customers across the U.S. Comparable to Service Experts Ridgeland in residential HVAC service focus, franchise operating model, and geographic-coverage-driven GTM combining local ownership with a national brand.
- Mr. Rooter Plumbing: Neighborly Inc.'s franchised residential and commercial plumbing service network. Directly comparable to the plumbing portion of Service Experts' offering — same franchise model, similar residential homeowner customer, and shared cross-sell dynamic with HVAC services for whole-home-services positioning.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
Comfortech Service Experts social profiles
Digital presenceComfortech Service Experts compliance and trust
Trust signalCompliance2 records
Comfortech Service Experts financial estimates
Financial estimateRevenue estimate
Valuation estimate
Comfortech Service Experts leadership team
Management profileNumber of profiles
Comfortech Service Experts funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Comfortech Service Experts M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Comfortech Service Experts
What does Comfortech Service Experts do?
Comfortech Service Experts (operating as Service Experts Ridgeland) is a residential HVAC and plumbing service contractor serving homeowners in the Jackson, MS metropolitan area. The company provides repair, installation, and maintenance for heating systems, air conditioning, heat pumps, plumbing, water heaters, water treatment, indoor air quality, ductwork, and electrical services. It also offers two recurring membership plans—the Advantage Program (equipment leasing with full parts/labor coverage) and Maintenance+ (preventive maintenance with priority service).
Is Comfortech Service Experts a public or private company?
Comfortech Service Experts is a private company. It is classified as corporate owned and is currently operating.
When was Comfortech Service Experts founded?
Comfortech Service Experts was founded in 1973. It employs 1 to 10 people.
Where is Comfortech Service Experts based?
Comfortech Service Experts is headquartered in Ridgeland, United States, in the North America region.
How does Comfortech Service Experts make money?
Four revenue lines are on record. Service and Repair Fees are the primary driver. The others are equipment Installation and Replacement, service Experts Advantage Program (Membership/Lease) and maintenance+ Membership.
Who are Comfortech Service Experts's main competitors?
Neighborly Inc. is listed as an others. Broad incumbents are Roto-Rooter, Home Depot Installation Services, Carrier Residential and Trane Residential. Direct peers are One Hour Heating & Air Conditioning, Mister Sparky Electric, Benjamin Franklin Plumbing, Aire Serv and Mr. Rooter Plumbing.
Does Comfortech Service Experts have an API?
No public API is recorded for Comfortech Service Experts.
What industry is Comfortech Service Experts in?
Comfortech Service Experts's product category is Residential HVAC and Plumbing Services. Its primary akta.pro industry code is BPABAAAA, Hard Services (MEP/HVAC, Electrical, Plumbing), with a secondary code of HSAOAIAJ, Humidifier & Dehumidifier Installation & Service. Its NAICS code is 23822 and its SIC code is 7340.