Community Hospice Care

What Community Hospice Care does

Community Hospice Care, operating under the trade name Reserve Care, is a nonprofit hospice and palliative care organization headquartered in Tiffin, Ohio, and serving individuals and families across Northern Ohio. Founded in 1983, the organization has accumulated nearly 50 years of operational history and employs approximately 105 people. Its service portfolio comprises five core offerings: Hospice Care (end-of-life comfort and support), Palliative Care (symptom management during serious illness), Pediatric Care (family-centered pediatric hospice and palliative services), Veteran Care (specialized support honoring military service), and Grief Support Services (ongoing bereavement support including support groups and educational programs). Care is delivered wherever patients call home, with medical, emotional, and spiritual support provided by interdisciplinary teams.

The business model is a nonprofit managed-services model generating revenue primarily through Medicare, Medicaid, and private insurance reimbursement for hospice and palliative services, with services provided regardless of ability to pay. Go-to-market is sales-led through a healthcare professional referral model targeting physicians, nurses, and care teams across Northern Ohio, anchored by a 24/7 dedicated referral line (800.707.8922) and an online referral portal. Direct patient and family inquiries are also accepted. The organization augments clinical operations with community engagement through volunteer programs, resale shops, warehouse sales, and events such as the Harvest Jamboree.

Operational support is multi-channel: active presence on Facebook, Instagram, and LinkedIn, a blog covering hospice, caregiving, palliative, grief, and advance care planning topics, an email newsletter, and a dedicated healthcare professional section. No proprietary technology, APIs, AI capabilities, or digital products are disclosed. The organization holds no disclosed patents, trademarks, awards, partnerships, or M&A activity, and is privately held with no public listing.

Name

Community Hospice Care

Legal name

Reserve Care

Website

https://communityhospicecare.com

Company type

Private

Operating status

Operating

Headcount range

101–250 employees

Short description

Community Hospice Care (Reserve Care) is a nonprofit hospice and palliative care organization in Tiffin, Ohio, serving Northern Ohio with hospice, palliative, pediatric, veteran, and grief support services delivered in patient homes, reimbursed primarily through Medicare and Medicaid.

Ownership category

akta.pro rank

Product category

Hospice and Palliative Care Services

NAICS

Home Health Care Services (62161), Services for the Elderly and Persons with Disabilities (624120), Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Home Health Care Services (8082), Services-Social Services (8300)

akta.pro primary industry

Home Hospice Agencies (HLAFAEAC)

akta.pro secondary industries

In-Home Hospice Nursing Visits (RN/LPN) (HSABAFAL), In-Home Hospice Physician / Nurse Practitioner Visits (HSABAFAM), Community-Based Palliative Care (Home-Based Non-Hospice) (HLADAHAH), Palliative Care, Hospice & Serious Illness Support (BPAGACAK), Volunteer & Companion Support Services (Hospice Volunteer Programs) (HSABAFAO)

Keywords

• Hospice care services
• Palliative care services
• Pediatric hospice care
• Veteran hospice care
• Grief support services

Headquarters

HQ city

Northern Ohio

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Hospice and Palliative Care Services: As a nonprofit hospice and palliative care organization, Reserve Care generates revenue primarily through Medicare, Medicaid, and private insurance reimbursement for hospice and palliative care services. Services are provided regardless of ability to pay, consistent with nonprofit hospice operations.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Community Hospice Care (operating as Reserve Care) is a nonprofit hospice and palliative care organization that delivers medical, emotional, and spiritual support to patients with serious or life-limiting illnesses and their families across Northern Ohio. Core offerings include hospice care, palliative care, pediatric care, veteran care, and grief support services, provided wherever patients call home.

Product overview

Reserve Care is a nonprofit hospice and palliative care organization offering a unified suite of care services. The core offerings include Hospice Care (end-of-life comfort and support), Palliative Care (symptom management during serious illness), Pediatric Care (family-centered pediatric hospice and palliative services), Veteran Care (specialized support honoring military service), and Grief Support Services (ongoing bereavement support). These services are delivered across Northern Ohio wherever patients call home, with teams providing medical care, emotional support, and practical assistance that evolves as patient needs change.

Differentiator

Problem solved

Functional benefit

Products and services

• Hospice Care Expert, compassionate end-of-life care that surrounds patients with comfort, dignity, and support in life's final chapter, providing medical care along with emotional and spiritual support for patients and families.
• Palliative Care Specialized care focused on relieving pain and symptoms while helping patients with serious or chronic illness live as fully and comfortably as possible.
• Pediatric Care Gentle, family-centered hospice and palliative care tailored for children with serious or life-limiting conditions, honoring the needs of the child and family.
• Veteran Care Respectful hospice and palliative care for military veterans that recognizes their service, honors sacrifice, and provides specialized veteran-specific support.
• Grief Support Services Ongoing bereavement support that walks beside families and community members with understanding and guidance after loss, including grief support groups and educational programs.

Segments6 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators1 record

Recent moves4 records

Expansion highlights4 records

Regional players

• ProMedica Health System: Regional integrated health system headquartered in Toledo, Ohio, with service lines including home health and serious-illness care. Comparable as a regional care-delivery competitor and a potential referral partner/competitor in Northwest Ohio, the same geography where Reserve Care operates.

Broad incumbents

• VITAS Healthcare (Chemed): Largest U.S. hospice operator, a division of Chemed Corporation. Broad incumbent offering hospice and palliative care nationwide; while not a nonprofit, it is a scaled competitor that sets the competitive benchmark for clinical staffing, technology, and referral infrastructure.
• Gentiva Hospice: National hospice and home health provider operating across the U.S. Broad incumbent with hospice, palliative, and home health capabilities; represents the type of scaled platform that competes for clinical staff and referral share in regional markets like Northern Ohio.
• Amedisys Hospice (Optum): Large national hospice and home health operator, now part of UnitedHealth/Optum. Broad incumbent with hospice and home health services across many states; represents the kind of vertically integrated, payer-aligned competitor that could pressure regional nonprofit hospices.
• Kindred at Home (formerly Humana/CenterWell): Large national home health and hospice provider, now operating as CenterWell under Humana. Broad incumbent offering hospice and palliative alongside home health — comparable in service mix and a scaled competitor relevant to any regional hospice market.

Direct peers

• Ohio's Hospice: Statewide nonprofit hospice collaborative formed through partnerships of multiple community-based hospices across Ohio. Directly comparable model (nonprofit, community-based, Medicare-certified) and a potential partner/affiliate rather than purely a competitor given the partnership structure.
• Compassus: National hospice, palliative, and home health provider operating across multiple states. Directly comparable service portfolio (hospice, palliative, home health) and a scaled competitor that could enter the Northern Ohio market.
• Crossroads Hospice: Mid-size multi-state hospice and palliative care provider operating across the Midwest and other regions. Comparable in offering hospice, palliative, and grief support with a community-rooted brand identity, and a credible competitor for any Northern Ohio expansion.
• Hospice of the Western Reserve: Large nonprofit hospice serving Northeast Ohio from Cleveland. Direct competitor to Reserve Care in the broader Northern Ohio hospice market, offering a similar multi-segment service portfolio (hospice, palliative, pediatric, veteran, grief) with comparable referral-driven GTM.

Others

• National Hospice and Palliative Care Organization (NHPCO): National trade association representing hospice and palliative care providers. Not a direct competitor but a relevant peer in the sense of shaping regulatory advocacy, quality standards, and industry benchmarking that affect all Medicare-certified hospices including Reserve Care.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/reservecareoh
• LinkedInlinkedin.com/company/community-hospice-care
• Instagraminstagram.com/reserve_care

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Community Hospice Care