What Community Housing Aotearoa Ngā Wharerau o Aotearoa does

Community Housing Aotearoa Ngā Wharerau o Aotearoa (CHA) is the recognised peak body for Aotearoa New Zealand's community housing sector. Structured as an incorporated society and registered charity, it is governed by an elected Council of up to nine members and operated by a team of eight staff from headquarters in Wellington (Level 11, Ranchhod Tower) and a regional office in Auckland (Te Whiriwhiringa, Onehunga). The organisation aggregates a membership of more than 175 organisations across two tiers — over 100 full members that are community housing providers (trusts, Māori and Pacifica housing providers, tenancy services, and not-for-profits) and over 75 partner members comprising developers, consultants and local councils. Members collectively house approximately 30,000 people nationally across 19,200 homes spanning all New Zealand regions, including Northland, Auckland, Waikato, Bay of Plenty, Gisborne, Hawke's Bay, Taranaki, Manawatu-Wanganui, Wellington, Tasman, Nelson, Marlborough, West Coast, Canterbury and Otago. CHA positions itself as a tangata Tiriti organisation with statutory-sector relationships across MSD, HUD, and local government.

CHA's core product surface is services rather than software. Its flagship digital asset is the CHA Hub, an online knowledge and research platform hosting insight reports, interviews, research and policy discussions. Its member-facing programmes include the Tenancy Manager Capability Framework, the MSD Training Series co-delivered with Housing First Auckland and the Ministry of Social Development, the Tenancy Managers' Community of Practice, the annual conference (Conference 2026 held 23-25 June), and curated podcasts such as Right At Home. CHA also publishes media releases, formal submissions on legislation (e.g., the Summary Offences (Move-on Orders) Amendment Bill), and case studies highlighting member activity. A wholly-owned subsidiary, Community Housing Solutions (CHS), delivers paid consulting services to the sector, adding a commercial arm to CHA's not-for-profit core.

The revenue model is a hybrid of subscription-recurring and professional-services streams. Annual membership fees are tiered by organisational size: full member fees for 2025/26 range from $500 + GST (Tier 8, sub-$1M turnover) to $10,000 + GST (Tier 1, over $50M turnover), with six intermediate tiers ($1,000 to $7,500 + GST). Partner member fees range from $500 + GST to $1,000 + GST depending on gross revenue. Training and conference revenue (programmes sold at member-discounted rates) and consulting income via CHS complete the revenue picture. The go-to-market is community-led: member acquisition via direct outreach, the public website (communityhousing.org.nz), monthly newsletters, LinkedIn, Facebook, and sector events, with no transactional sales motion. No revenue figures are publicly disclosed, and the organisation has no external investors or parent company control.

Name

Community Housing Aotearoa Ngā Wharerau o Aotearoa

Legal name

Community Housing Aotearoa Ngā Wharerau o Aotearoa

Website

https://communityhousing.org.nz

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Community Housing Aotearoa Ngā Wharerau o Aotearoa is the recognised peak body and incorporated society for Aotearoa New Zealand's community housing sector, serving 175+ member organisations — community housing providers, developers, consultants, and local councils — through advocacy, training, and the CHA Hub knowledge platform.

Ownership category

akta.pro rank

Product category

Social Housing Sector Advocacy

NAICS

Community Housing Services (62422)

SIC

Services-Membership Organizations (8600), Services-Social Services (8300)

akta.pro primary industry

Affordable Housing & Community Development (Housing, Community Land Trusts) (BPAGALAC)

Keywords

• Community housing advocacy
• Social housing policy
• Membership peak body
• Housing sector training
• Affordable housing research

Headquarters

HQ city

Wellington

HQ country

New Zealand

HQ region

Oceania

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Membership fees: CHA generates revenue through annual membership fees from both full members (community housing providers) and partner members (developers, consultants, local councils). Fees are tiered based on organizational size measured by gross annual housing-related turnover or gross revenue.
2. Training and conference revenue: Revenue generated from training programs (MSD Training Series, Career Series, Tenancy Manager Capability Framework) and annual conferences offered at member discount rates.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels9 records

Core offering

Community Housing Aotearoa is the peak body for New Zealand's community housing sector, operating as an incorporated society and registered charity. It provides tiered membership services to community housing providers and partner organizations, delivers training and professional development programs (including the MSD Training Series and Tenancy Manager Capability Framework), publishes research and policy resources through the CHA Hub digital platform, and hosts an annual national conference. CHA also operates a wholly-owned consulting subsidiary, Community Housing Solutions (CHS), that provides advisory services to the sector.

Product overview

Community Housing Aotearoa (CHA) is a peak body organization for Aotearoa New Zealand's community housing sector, not a technology product company. It operates as an incorporated society and registered charity that provides membership services, advocacy, training programs, and research resources to its 100+ full members and 75+ partner members. The organization offers the CHA Hub online knowledge platform, Insight Reports on housing issues, Tenancy Manager Capability Framework, MSD Training Series webinars, and Career Development resources. CHA does not build or supply housing itself; rather it supports member community housing organizations through capacity building, policy advocacy, and sector collaboration. The organization is structured around membership tiers with fees based on organizational turnover, and provides access to networking, training, conferences, and industry resources.

Differentiator

Problem solved

Functional benefit

Brands

• CHA Hub: Online knowledge and research digital platform on all things housing in Aotearoa New Zealand, featuring insight reports, interviews, research, and resources.

Products and services

• CHA Full Membership Annual membership for registered community and voluntary housing organisations that provide affordable and social housing in New Zealand. Provides sector representation, policy advocacy, training access, best-practice guidance, and professional development. Fees for 2025/26 are tiered from $500 + GST (under $1 million turnover) to $10,000 + GST (over $50 million turnover) annually.
• CHA Partner Membership
• CHA Hub
• MSD Training Series
• Tenancy Manager Capability Framework
• CHA Annual Conference
• Community Housing Solutions (CHS)
• Tenancy Managers' Community of Practice

Quantifiable outcome

• Members house approximately 30,000 people nationally across 19,200 homes

Named customers5 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Four partnerships are on record, tiered major and core.

• Westpac NZmajorStrategic or Co-development Partner · 14 May 2025Westpac NZ announced a new partnership with Community Housing Aotearoa in May 2025. The partnership supports CHA's work in the community housing sector and represents a financial institution supporting housing sector advocacy and development.
• Housing First AucklandcoreStrategic or Co-development PartnerHousing First Auckland partners with CHA on the annual MSD Training Series for practitioners working in the housing and homelessness sector. The partnership delivers updated training content and Q&A sessions on housing support topics.
• Ministry of Social Development (MSD)coreStrategic or Co-development PartnerThe Ministry of Social Development partners with CHA and Housing First Auckland on the 2026 MSD Training Series for housing and homelessness sector practitioners. Sessions cover topics including transitional housing referral, housing broker services, ready to rent programs, emergency housing, and income support benefits.
• Te MatapihimajorStrategic or Co-development PartnerTe Matapihi (a national Māori housing organisation) works with CHA on joint advocacy initiatives including calls for housing-led action to address homelessness, submissions on legislation, and policy positions.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Community Housing Industry Association (CHIA Australia): Australia's national peak body for community housing providers, with a comparable membership, advocacy, training, and policy-influence model. Directly analogous in role to CHA and the closest international peer.
• Te Matapihi: New Zealand's national Maori housing peak body. Although it serves a distinct (iwi/Maori) constituency, it operates the same peak-body model — advocacy, sector voice, capacity building — and is a formal CHA partner.
• BC Non-Profit Housing Association (BCNPHA): British Columbia peak body for non-profit housing providers, offering membership, advocacy, and training analogous to CHA's role in New Zealand.
• Ontario Non-Profit Housing Association (ONPHA): Canadian provincial peak body for non-profit housing providers, with a model close to CHA's: membership-based advocacy, training, policy submissions, and sector capacity building.

Emerging players

• Housing First Auckland: Auckland-focused homelessness and housing-first provider that partners with CHA on the MSD Training Series. Comparable in mission (ending homelessness) but more operationally focused and geographically narrower.
• The Salvation Army New Zealand: Major NZ social-services organisation that delivers community housing (e.g., 118 new community houses featured in CHA case studies). Sits in CHA's membership base and represents a large operator perspective.
• Community Finance (Aniwaniwa): NZ intermediary offering impact-investment financing for community housing providers. Operates inside CHA's member ecosystem and shares members, but focuses on capital intermediation rather than advocacy.
• Auckland City Mission: Century-old Auckland social-services provider with substantial housing programs for those in need. A CHA member representing the larger end of the community housing provider landscape.

Broad incumbents

• Kāinga Ora – Homes and Communities: New Zealand government's primary public housing agency. Not a membership body, but it is the largest sector actor that CHA's members engage with and is a key counterpart in policy, training, and funding decisions.
• Chartered Institute of Housing (CIH): UK-based professional body for housing practitioners. Comparable to CHA in its membership, training, and policy-influence remit, but with a broader international footprint and a longer-established professional credentialing framework.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UChLV-SRcfskv7AM3g3QqWbA
• LinkedInlinkedin.com/company/communityhousingaotearoa

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Community Housing Aotearoa Ngā Wharerau o Aotearoa