Community Hubs Australia

What Community Hubs Australia does

Community Hubs Australia is a Melbourne-headquartered nonprofit organisation that operates the National Community Hubs Program, embedding community hubs inside primary schools across New South Wales, Victoria, Queensland, and South Australia. Its core offering is a place-based service delivery model rather than a technology product: hubs act as welcoming physical spaces within schools where families from culturally and linguistically diverse backgrounds, particularly mothers with pre-school children, connect with each other and with support services covering health, education, settlement, and vocational pathways.

The program is structured around four areas — engagement, early childhood (playgroup and school readiness), English language classes, and vocational pathways — supported by a referral network of 589 local partner organisations that delivered 10,961 referrals and 2,498 training opportunities in 2025. Operationally the organisation runs on a small team of 22 employees, and its only disclosed digital asset is a Hubs Directory tool allowing lookup of community hub schools by state and Local Government Area.

The business model is grant- and philanthropy-funded rather than commercially priced; no direct payment from families or schools is disclosed, and no revenue figure is reported in source materials. Impact is reported externally via annual reviews and an SROI evaluation completed by Deloitte Access Economics in 2023, which quantified $65.7 million in social benefits and a $3.50 return per dollar invested across the program.

Name

Community Hubs Australia

Legal name

Community Hubs Australia

Website

https://communityhubs.org.au

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Community Hubs Australia is a nonprofit that runs the National Community Hubs Program, embedding community hubs inside Australian primary schools to connect culturally and linguistically diverse families with early childhood, English, vocational, and referral services across four states.

Ownership category

akta.pro rank

Product category

Community Social Services

NAICS

Civic and Social Organizations (81341), Other Individual and Family Services (624190)

SIC

Services-Social Services (8300), Services-Educational Services (8200)

akta.pro primary industry

Community Centers & Neighborhood Support Services (BPAGAEAL)

akta.pro secondary industries

Family Resource Centers & Wraparound Support Services (EDACALAH), Cultural, Multilingual & Immigrant Family Engagement Programs (EDACALAL), Family Engagement & Home–School Partnership Programs (EDACALAB), Family & Parenting Education (Family Literacy, Parenting Skills) (EDAAAFAF)

Keywords

• Community engagement programs
• Settlement support services
• Early childhood activities
• English language classes
• Vocational training pathways

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Distribution channels1 record

Marketing channels1 record

Core offering

Community Hubs Australia operates the National Community Hubs Program, embedding community hubs within government primary schools to connect families from culturally and linguistically diverse backgrounds with the wider community. Through four program pillars — engagement, early childhood (including playgroup and school readiness), English classes, and vocational pathways — the hubs deliver activities, family referrals, and partnerships with local organizations at no cost to participants.

Product overview

Community Hubs Australia operates a network-based service model centered on the National Community Hubs Program, which embeds community hubs in primary schools across Australia. The program connects families from diverse cultural backgrounds, particularly mothers with pre-school children, with the wider community through four key program areas: engagement, early childhood (including playgroup and school readiness), English classes, and vocational pathways. The hubs provide activities unique to individual community needs, including family referrals to external services, volunteering opportunities, and partnerships with local organisations. The organization also maintains a Hubs Directory tool for locating community hub schools by state and LGA.

Differentiator

Problem solved

Functional benefit

Products and services

• National Community Hubs Program
• Early Childhood Activities
• English Classes
• Vocational Pathways
• Family Referrals and Support
• Volunteering Opportunities
• Hubs Directory

Quantifiable outcome

• Reduced isolation and strengthened social cohesion for 13,775 families annually
• +4 more outcomes

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Three partnerships are on record, tiered core.

• 589 Local OrganisationscoreStrategic or Co-development PartnerIn 2025, community hubs partnered with 589 local organisations to facilitate programs, offer counselling and support, and donate funding or resources. These partnerships enable hubs to connect families with emergency aid, family support, community health services, and education and training.
• Deloitte Access EconomicscoreStrategic or Co-development PartnerEngaged Deloitte Access Economics to complete a social return on investment evaluation (SROI) of the National Community Hubs Program in 2023, demonstrating program impact and value.
• Murdoch Childrens Research InstitutecoreStrategic or Co-development PartnerPrevious evaluation of the program by Murdoch Childrens Research Institute in 2017 found that children from backgrounds where English is not spoken at home are among the most developmentally vulnerable in the Australian community, and interventions like community hubs are needed to ensure they arrive at school ready to learn.

Scale indicators11 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Berry Street: Major Australian family services organisation providing early childhood, family support and community programs for vulnerable children and families—highly comparable in target population and service mix.
• Brotherhood of St Laurence: Australian community organisation focused on social inclusion, family services, early childhood and employment pathways for vulnerable populations—closely aligned with CHA's engagement, early childhood, and vocational programs.
• Centre for Multicultural Youth: Victorian-based organisation supporting young people from migrant and refugee backgrounds with education, employment and community connection—closely comparable to CHA's CALD family engagement focus.
• Settlement Services International (SSI): Major settlement and multicultural services provider in Australia supporting newly arrived families, refugees and migrants with community connection, education and employment pathways—a near-direct functional peer.
• The Smith Family: Large Australian children's education charity supporting disadvantaged families through school-based programs, learning support and family engagement—directly comparable to Community Hubs Australia's school-embedded, family-outreach model.
• Good Shepherd Australia New Zealand: Community organisation delivering family and financial wellbeing programs, women's support and community services across Australia—shares CHA's family-focused community service model and target demographics.
• The Benevolent Society: Australia's oldest charity delivering family support, early childhood education, community programs and social services—comparable in mission, target population and multi-state community-embedded model.
• AMES Australia: Provider of English language, settlement and employment programs for migrants and refugees in Australia—overlapping strongly with CHA's English classes and vocational pathways program areas.

Broad incumbents

• Mission Australia: Large national community services organisation delivering housing, employment, family and youth support across Australia—overlaps with CHA's community-support and vocational pathways offerings at greater scale.

Emerging players

• Multicultural Youth Affairs Queensland (MYAN): Peak body supporting multicultural youth settlement, education and advocacy in Queensland—operates in the same CALD community-engagement space as CHA across overlapping program areas.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/community-hubs-australia

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Community Hubs Australia