Community Pet Outreach - Pet Health Hub

What Community Pet Outreach - Pet Health Hub does

Community Pet Outreach, doing business as Pet Health Hub and legally organized as Treat Veterinary Medical, PC, is an independently owned veterinary practice headquartered at 1150 W Main St, Lewisville, Texas. The practice serves individual pet owners across North Texas, including Lewisville, Carrollton, Highland Village, and Flower Mound, operating seven days a week with extended hours and offering same-day urgent care walk-ins. Its service portfolio spans preventative wellness, primary care, urgent care, surgery (including specialist orthopedic procedures such as TPLO repairs performed by a visiting third-party surgeon), dental care, diagnostics, integrative therapies, and technician services, anchored by a "five pillar" positioning of Comprehensive, Convenient, Connected, Collaborative, and Community care.

Name

Community Pet Outreach - Pet Health Hub

Legal name

Treat Veterinary Medical, PC

Website

https://communitypetoutreach.com

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

1–10 employees

Short description

Community Pet Outreach (d/b/a Pet Health Hub) is an independently owned, single-location veterinary clinic in Lewisville, Texas, serving North Texas pet owners with comprehensive wellness, urgent, surgical, dental, and diagnostic care supported by extended hours and an online portal.

Ownership category

akta.pro rank

Product category

Veterinary Services

NAICS

Veterinary Services (54194)

SIC

Services-Health Services (8000)

akta.pro primary industry

General Practice Veterinary Clinics (Wellness & Primary Care) (HLAMAAAA)

akta.pro secondary industries

Urgent Care Veterinary Clinics (Non-ER) (HLAMAAAD), Low-Cost & Community Veterinary Clinics (HLAMAAAE)

Keywords

• Veterinary services
• Pet healthcare
• Veterinary surgery
• Pet diagnostics
• Veterinary dental care

Headquarters

HQ city

Lewisville

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Veterinary Service Fees: Fee-for-service veterinary care including wellness exams, vaccinations, surgical procedures, dental care, diagnostic testing, and urgent care services. Revenue generated through individual patient visits and procedures.
2. Pharmacy and Product Sales: Revenue from prescription diets, medications, and pet care products sold through the online pharmacy and in-clinic dispensary with home delivery options.
3. Payment Plan Processing: Third-party financing partnerships (CareCredit, ScratchPay, Cherry) that enable pet owners to spread costs over time, facilitating higher-value treatment decisions.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Community Pet Outreach (Pet Health Hub) operates a full-service veterinary clinic in Lewisville, Texas, providing preventive care, wellness exams, primary care, urgent care, surgical procedures, dental care, diagnostics, and integrative therapies for dogs and cats. The clinic is independently owned, serves North Texas pet owners with extended hours seven days a week, and integrates technology such as an online pet portal, AI-assisted diagnostics, and an online pharmacy with home delivery.

Product overview

Community Pet Outreach operates under the Pet Health Hub brand as a comprehensive, independently owned veterinary care ecosystem. The core Pet Health Hub platform unifies multiple service modules including Wellness Care, Surgical Care, Primary Care, Dental Care, Urgent Care, Diagnostics & Testing, Integrative Care, and Technician Services. Client-facing tools include the ezyVet-based Pet Portal for online record access and appointments, an Online Pharmacy for home delivery of medications and prescription diets, and Concierge Care services. The five-pillar approach (Comprehensive, Convenient, Connected, Collaborative, Community) guides service delivery, with the Connected Care pillar specifically leveraging technology including AI-powered diagnostics and the ezyVet portal to enhance accessibility.

Differentiator

Problem solved

Functional benefit

Brands

• The Spaw Grooming Salon: Grooming salon opened as part of the clinic expansion services.

Products and services

• Wellness and Preventative Care Routine wellness check-ups, vaccinations, and preventive health plans focused on early detection and long-term pet wellbeing for dogs and cats.
• Primary Care Ongoing management of chronic illness, regular sick visits, and treatment of conditions such as allergies, diabetes, arthritis, kidney disease, and thyroid disorders.
• Urgent Care Same-day veterinary attention for non-life-threatening issues including minor injuries, vomiting, ear infections, and skin problems, with extended hours and walk-in availability.
• Surgical Care Comprehensive surgical procedures including spays, neuters, mass removals, foreign body removal, pyometra treatment, and specialty orthopedic surgeries such as TPLO repairs via traveling specialists.
• Dental Care Professional veterinary dental services including cleanings, scaling, polishing, extractions, root canals, and oral surgery for prevention and treatment of dental disease.
• Diagnostics and Testing Advanced diagnostic services including digital X-rays, ultrasound, echocardiograms, bloodwork, urinalysis, heartworm testing, parasite screening, Nu.Q Vet Cancer Test, and allergy testing, delivered with same-day results.
• Integrative Care Complementary and alternative therapies including chiropractic adjustments, laser therapy, platelet-rich plasma (PRP) therapy, and titer testing to support vaccination decisions.
• Spay and Neuter Elective surgical sterilization procedures for dogs and cats starting at $225+, reducing cancer risks and unwanted litters.
• Vaccination Services Comprehensive vaccination programs for dogs and cats including Rabies, DA2PP, Bordetella, Leptospirosis, Canine Influenza, FVRCP, and FeLV vaccines, with free cursory exam for healthy pets receiving vaccines.
• Online Pharmacy and Home Delivery Home delivery pharmacy service for prescription diets and medications shipped directly to pet owners at competitive prices through an online store.

Quantifiable outcome

• Same-day or next-day appointments regularly available with extended hours
• +2 more outcomes

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

AI capability5 records

Feature6 records

Partnerships

Three partnerships are on record, tiered core.

• Veterinary Emergency Group (VEG)coreStrategic or Co-development PartnerRecommended partner for after-hours emergencies when the clinic is closed. VEG is open 24/7 and equipped to handle critical care. Located at 3614 Long Prairie Rd, Flower Mound, TX 75022. Accepts CareCredit and ScratchPay payment options.
• Veterinary Sound ImagingcoreTechnology or IntegrationTechnology partnership for advanced diagnostic imaging. Provides state-of-the-art equipment for abdominal ultrasound, ultrasound-guided biopsies, and echocardiograms performed at the clinic.
• Third-Party Orthopedic SpecialistcoreStrategic or Co-development PartnerQualified third-party surgeon who travels to the facility to perform specialty surgeries like TPLO repairs for torn ligaments and advanced soft-tissue surgeries. Enables specialty-level orthopedic care in-clinic at lower cost than specialty surgery centers.

Scale indicators3 records

Recent moves8 records

Expansion highlights5 records

Direct peers

• PetIQ: Operates low-cost veterinary clinics and wellness centers (former VIP Petcare) focused on preventive care, vaccinations, and routine services at accessible price points. Closely mirrors CPO's 'Vet Truck' low-cost heritage and value-leaning positioning.
• CityVet: Multi-location, independently owned veterinary group operating in Texas and other Sun Belt markets. Closely comparable to CPO's independent, full-service model with multiple companion animal clinics.

Regional players

• Veterinary Emergency Group (VEG): 24/7 emergency veterinary group with a North Texas location in Flower Mound. Listed as CPO's referral partner for after-hours emergencies, indicating direct overlap in urgent/emergency care in the same geography.

Emerging players

• Petfolk: Tech-forward veterinary care startup offering modern clinics with digital booking, transparent pricing, and elevated client experience. Comparable to CPO's Pet Health Hub positioning around technology, convenience, and consumer-grade experience.
• WellHaven Pet Health: Veterinary group that partners with independent doctors to operate community-rooted practices while providing back-office support. Relevant comparison to CPO's independently-owned, community-focused positioning and a potential partnership/consolidation pathway.

Broad incumbents

• National Veterinary Associates (NVA): Large veterinary practice consolidator owning hundreds of general practice and specialty hospitals across the US. Represents the type of corporate buyer CPO has explicitly rejected, and a direct competitor for talent and clients in North Texas.
• PetVet Care Centers: Veterinary consolidator with hundreds of general practice and specialty hospitals. Overlaps with CPO across primary, surgical, dental, and urgent care services, often acquiring independent practices in markets like North Texas.
• Banfield Pet Hospital: One of the largest general practice veterinary chains in the US, operating inside PetSmart stores and offering wellness plans and standard primary/urgent care. Highly comparable to Community Pet Outreach's general practice and wellness offerings, with much broader geographic reach.
• Thrive Pet Healthcare: Multi-site veterinary group offering primary, urgent, and specialty care across the US. Comparable to CPO's general practice and urgent care service mix and an active consolidator in suburban markets.
• VCA Animal Hospitals: National network of general practice and specialty veterinary hospitals owned by Mars Petcare. VCA competes directly with CPO on primary care, surgery, and dental services but operates at greater scale and with broader specialist capabilities.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/community-pet-outreach-of-lewisville

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Community Pet Outreach - Pet Health Hub