Complete Care Hospital for Pets

What Complete Care Hospital for Pets does

Complete Care Hospital for Pets is an independent, locally owned mixed animal veterinary clinic founded in 2009 by Dr. Kyra Larkin and Tom Sladek, headquartered at 3288 Hwy 7, Unit 3, in Lake Echo, Nova Scotia. The practice serves pet owners across Lake Echo, Porters Lake, and surrounding Nova Scotia communities, with a care team of approximately 15-20 members including two veterinarians, registered veterinary technicians, veterinary assistants, and reception staff. Service scope spans small companion animals, exotics, and equine (large animal / farm call), delivered through a brick-and-mortar hospital, mobile house call visits, and on-farm equine work.

The clinic operates a full-service clinical stack that includes wellness and preventive care, digital dental and full-body radiography, ultrasound, in-house laboratory diagnostics, surgery, dentistry, spay/neuter, nutrition and weight management, allergies and dermatology, hospice care, cold laser therapy (photobiomodulation), and cremation/aftercare delivered via partnership with Gateway Pet Memorial. Technology infrastructure is conventional: modern digital imaging and a vendor-hosted website/platform via DVM Elite, with no proprietary software, AI, or data products disclosed.

The business model is predominantly fee-for-service professional services, augmented by three recurring or revenue-shifting mechanisms: subscription-style prepaid Health Care Plans for puppies/kittens, adult dogs/cats, and senior pets; dispensing of medications and parasite control products; and a multi-partner financing and insurance stack (Scratchpay, Petcard, Trupanion, Petsecure, Fetch, Pets + Us) that expands affordability. Customer acquisition is community-led, relying on word-of-mouth, the practice's Facebook presence, an informative content-marketing website and blog, patient testimonials, and community Open House events. The practice is currently in a post-expansion growth posture, accepting new clients after a recent facility expansion, with capacity-constrained large animal and house call services explicitly noted.

Name

Complete Care Hospital for Pets

Legal name

Complete Care Hospital for Pets

Website

https://completecare4pets.com

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

1–10 employees

Short description

Complete Care Hospital for Pets is an independent, locally owned mixed animal veterinary clinic in Lake Echo, Nova Scotia, founded in 2009, serving pet owners in Lake Echo, Porters Lake, and surrounding communities with small animal, exotic, and equine care including wellness, diagnostics, surgery, dentistry, house calls, and laser therapy.

Ownership category

akta.pro rank

Product category

Veterinary Services

NAICS

Veterinary Services (541940), Veterinary Services (54194)

SIC

Services-Misc Health & Allied Services, Nec (8090), Services-Health Services (8000)

akta.pro industry

PRIMARYHLAMAAAA

General Practice Veterinary Clinics (Wellness & Primary Care)

Healthcare & Life Sciences/Veterinary & Animal Health/Veterinary Clinical Services (Companion Animal)

SECONDARYHLAMAAAB

Preventive Care & Vaccination Clinics

Healthcare & Life Sciences/Veterinary & Animal Health/Veterinary Clinical Services (Companion Animal)

SECONDARYHLAMAAAL

End-of-Life Care (Hospice & In-Home Euthanasia)

Healthcare & Life Sciences/Veterinary & Animal Health/Veterinary Clinical Services (Companion Animal)

Keywords

• Veterinary services
• Mixed animal practice
• Pet wellness care
• Veterinary diagnostics
• Equine veterinary care

Headquarters

HQ city

Lake Echo

HQ country

Canada

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Veterinary Professional Services: Revenue from comprehensive veterinary services including wellness examinations, vaccinations, diagnostic testing, medical treatments, surgical procedures, dental care, and preventive health screenings performed at the clinic and on-site at farms.
2. Health Care Plans (Wellness Plans): Subscription-style prepaid wellness plans bundling routine preventive care including annual checkups, core vaccinations, preventative health screenings, and discounts on additional services. Plans available for puppies/kittens, adult dogs/cats, and senior pets.
3. Large Animal Services: Revenue from equine and livestock veterinary services including Coggins testing, vaccinations, lameness exams, medical colic evaluation, X-rays, health certificates, and surgery performed at farms and clinic.
4. House Call Services: Revenue from mobile veterinary services bringing routine wellness care, physical exams, vaccinations, sick calls, and diagnostic testing to clients' homes for pets unable to visit the clinic.
5. Product Sales: Revenue from dispensing medications, parasite control products, supplements, and pet care products.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels5 records

Core offering

Complete Care Hospital for Pets is a full-service mixed animal veterinary hospital providing comprehensive preventive, medical, surgical, and dental care for small animals, exotic pets, and equine patients. The clinic operates from a recently expanded modern facility in Lake Echo, Nova Scotia, and extends care via mobile house calls and on-farm equine services. It also offers prepaid Health Care Plans (wellness plans), hospice and aftercare services, and an on-site diagnostic laboratory.

Product overview

Complete Care Hospital for Pets operates as a full-service, mixed animal veterinary clinic offering a comprehensive suite of preventive, diagnostic, and treatment services for small animals, exotic pets, and large animals (equine). The practice provides core wellness and preventive care services (Wellness & Vaccinations, Health Care Plans), diagnostic capabilities (Diagnostics with on-site laboratory and imaging including digital radiography and ultrasound), dental services with digital dental radiography, surgical services, and laser therapy for pain management. Additional services include Large Animal Care for equine patients, House Calls for at-home veterinary visits, hospice and aftercare services for end-of-life care, Nutrition & Weight Management, Spay & Neuter, and Allergies & Dermatology treatment. The integrated service model allows the clinic to provide comprehensive veterinary care from routine wellness exams through advanced medical and surgical interventions across multiple animal types.

Differentiator

Problem solved

Functional benefit

Products and services

• Wellness & Vaccinations Routine preventive veterinary care including wellness examinations, tailored preventative care plans with vaccines, parasite control, and health screenings for companion animals.
• Health Care Plans Prepaid subscription-style wellness bundles that include annual checkups, core vaccinations, and preventative health screenings for puppies, kittens, adult dogs and cats, plus senior pets. Plans include additional discounts on services not covered by the base plan.
• Dentistry Professional veterinary dentistry services including routine preventative care and advanced treatment for existing oral conditions, supported by digital dental radiography.
• Surgery Comprehensive veterinary surgical services including preoperative screening, pain management, routine and complex procedures, with continuous monitoring during and after surgery.
• Diagnostics On-site diagnostic laboratory and imaging services including digital radiography (full body and dental) and ultrasound for identifying and treating health problems.
• Large Animal Care Equine and livestock veterinary services including Coggins testing, vaccinations, lameness exams, medical colic evaluation and treatment, X-rays, health certificates, and surgery.
• House Calls Mobile veterinary service bringing routine wellness care, physical exams, vaccinations, sick calls, and diagnostic testing to clients' homes for pets unable to visit the clinic.
• Hospice Care End-of-life veterinary care services designed to extend final days while relieving pain and reducing suffering for terminally ill or elderly pets.
• Aftercare Pet cremation, funeral, and memorial services provided through partnership with Gateway Pet Memorial for families honoring their pets after passing.
• Nutrition & Weight Management Nutritional guidance and customized weight management strategies to meet pets' unique dietary requirements and maintain ideal weight.
• Spay & Neuter Surgical sterilization procedures for pets to prevent overpopulation and provide health benefits including reduced risk of certain cancers and infections.
• Laser Therapy Therapeutic cold laser treatment using photobiomodulation to reduce pain, decrease swelling, and accelerate healing for conditions including arthritis, post-surgical recovery, and soft tissue injuries.
• Allergies & Dermatology Diagnostic and treatment services for skin conditions, allergies, and dermatological issues in companion animals.

Quantifiable outcome

• Senior dogs receiving twice-yearly wellness exams live an average of 1-2 years longer than those visiting once a year (industry data)
• +2 more outcomes

Named customers8 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

One partnership is on record.

• Gateway Pet MemorialcoreStrategic or Co-development PartnerGateway Pet Memorial provides professional aftercare services including pet cremation, pet funeral, and memorial services. This partnership enables Complete Care Hospital for Pets to offer compassionate end-of-life support and dignified aftercare options to grieving pet families, completing the continuum of care from wellness through end of life.

Scale indicators4 records

Recent moves7 records

Expansion highlights6 records

Broad incumbents

• Banfield Pet Hospital: Largest general-practice veterinary chain in North America, co-located in PetSmart stores. Comparable wellness/GP service model targeting pet-owning households, with a similar focus on preventive care plans.
• BluePearl Pet Hospital: Specialty and emergency veterinary hospital network owned by Mars Veterinary Health. Comparable companion-animal hospital model with advanced diagnostics and surgery, but focused on referral/ER rather than primary care.
• PetVet Care Centers: Network of companion animal hospitals offering GP, specialty, and emergency services. Comparable full-service community hospital model and a representative example of the consolidator buyer set.
• NVA (National Veterinary Associates): PE-backed consolidator of more than 1,000 veterinary hospitals across North America. Comparable GP and specialty service mix, and a likely acquirer type for an independent practice like Complete Care.
• VCA Animal Hospitals (Canada): Canada's largest corporate veterinary network, offering general practice, specialty, and emergency care across multiple provinces. Directly comparable as a multi-service companion animal hospital, though at vastly greater scale and with corporate backing.

Emerging players

• Metro Animal Emergency Clinic: After-hours emergency veterinary clinic in Halifax referred to by Complete Care for out-of-hours emergencies. Comparable clinical infrastructure (imaging, lab, surgery) but limited to emergency/critical care rather than full GP.

Regional players

• Dundas Animal Hospital: Independently owned companion animal hospital in the Maritime provinces offering standard GP and surgical services. Comparable independent, single-location regional competitor.
• Woodlawn Animal Hospital: Nova Scotia companion animal hospital providing wellness, surgical, and dental care. Direct regional competitor serving the broader Halifax-area market.
• Coastal Care Veterinary Hospital: Atlantic Canada companion animal hospital offering GP and surgical services. Comparable full-service community vet clinic competing in the same regional market as Complete Care.

Others

• Trupanion (Medical Insurance for Pets): Direct veterinary medical insurer and existing Complete Care financial partner. Ecosystem-adjacent peer — not a clinical competitor, but a key enabler of the practice's financing ecosystem and a relevant data/benchmark source on the Canadian vet market.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/completecare4pets
• LinkedInlinkedin.com/company/complete-care-hospital-for-pets

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Complete Care Hospital for Pets