Confiança Consolidadora
Confiança Consolidadora is a Brazilian airline ticket consolidator, founded in 1971 and family-controlled, that distributes tickets from 60+ carriers to over 1,800 travel agencies across 24 states via 22 regional bases, a proprietary agent portal, and a mobile app.
- Company typePrivate
- Founded1971
- HeadquartersCuiabá, Brazil
- Headcount101–250
- GTM typeB2B
- OfferingServices
What Confiança Consolidadora does
Confiança Consolidadora (legal name: Confiança Agência de Passagens e Turismo Ltda.) is a Brazilian airline ticket consolidator founded in 1971 in Cuiabá, Mato Grosso, and currently controlled by the Garófalo family. The company purchases airline inventory from more than 60 carrier partners and resells it through a network of over 1,800 travel agencies across 24 Brazilian states, generating revenue primarily through commissions and transaction fees on ticket issuance. Its operational backbone is a 22-base regional office network with dedicated commercial, operational, and executive managers, complemented by the proprietary Portal do Agente web portal, the Confiança mobile app (iOS and Android) for token-based booking and check-in, the DPF fraud-prevention department, online invoice/reimbursement tooling, and emergency support available on weekends and holidays. Beyond core consolidation, Confiança operates a Corporativo division providing corporate travel management to companies of all sizes, sells ancillary travel products (travel assistance, travel insurance, bus tickets, accommodation), and owns the West Central Operadora tour-operator subsidiary, which historically served as GSA for American Airlines and Aerolineas Argentinas under the Grupo Confiança Turismo umbrella. The company is privately held with no institutional investors, no public listing, and no disclosed revenue.
Confiança Consolidadora firmographics
Firmographics- Name
- Confiança Consolidadora
- Legal name
- CONFIANÇA AGÊNCIA DE PASSAGENS E TURISMO LTDA.
- Website
- https://confianca.tur.br
- Company type
- Private
- Founded year
- 1971
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Confiança Consolidadora is a Brazilian airline ticket consolidator, founded in 1971 and family-controlled, that distributes tickets from 60+ carriers to over 1,800 travel agencies across 24 states via 22 regional bases, a proprietary agent portal, and a mobile app.
- Ownership category
- akta.pro rank
Confiança Consolidadora industry classification
Industry- Product category
- Travel Distribution and Consolidation Services
- NAICS
- Travel Agencies (56151), All Other Travel Arrangement and Reservation Services (561599)
- SIC
- Transportation Services (4700)
- akta.pro primary industry
- Airline Consolidators & Wholesalers (THABAJAC)
- akta.pro secondary industries
- Airfare Consolidators (Net/Published Fare Wholesalers) (THAKAJAA), Travel Insurance Coordination (HSACAKAI), Travel Assistance & Concierge Services (Non-Insurance) (FSAJAJAF)
Keywords
Where Confiança Consolidadora is headquartered
LocationHeadquarters
- HQ city
- Cuiabá
- HQ country
- Brazil
- HQ region
- Latin America
Offices27 records
Markets served
Confiança Consolidadora business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure
Revenue model
- Airline Ticket Distribution: Confiança acts as a consolidator, purchasing and distributing airline tickets from over 60 airline partners to a network of travel agencies. Revenue is generated through commissions and transaction fees on ticket sales.
- Travel Assistance and Insurance: Sale of travel assistance services and travel insurance products as part of complete travel solutions.
- Corporate Travel Services: End-to-end travel management services for corporate clients including bus tickets, accommodations, and travel insurance.
Go-to-market motion2 records
Distribution channels4 records
Marketing channels3 records
Confiança Consolidadora product offering
Product offeringCore offering
Confiança Consolidadora is a Brazilian airline ticket consolidator that purchases and distributes airline tickets from more than 60 airline partners (Brazilian and international) to a network of over 1,800 travel agencies across 24 Brazilian states. The company provides integrated travel solutions including flight research, reservation and issuance, bus tickets, accommodation, travel insurance, and travel assistance, supported by a 22-base regional network, the Portal do Agente web platform, and the Confiança App mobile application. It also offers dedicated corporate travel management services for companies of all sizes.
Product overview
Confiança Consolidadora operates as a travel distribution company (Grupo Confiança) offering a portfolio of products and services centered on air ticket consolidation. The core offering is the Consolidadora Services platform combined with the Confiança App mobile application, which together enable search, reservation, and issuance of tickets across 60+ airline partners. The company serves both individual travelers and corporate clients through its Corporativo segment. Additional service features include specialized and emergency customer support, online invoice/reimbursement tools, and a dedicated fraud prevention department. The company operates 22 bases across 24 Brazilian states, providing localized service through the Portal do Agente web portal. The portfolio is complemented by the West Central Operadora subsidiary for tour operations. The company does not operate a unified software platform with modular add-ons but rather provides an integrated suite of travel agency services.
Differentiator
Problem solved
Functional benefit
Brands
- App Confiança: Mobile application for token, flight search and reservation, check-in, fares, and emergency support services.
Companies that use Confiança Consolidadora
Customer profileNamed customers1 record
Segments2 records
Ideal customer profiles2 records
Confiança Consolidadora technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
Confiança Consolidadora partnerships and signals
Strategic signalPartnerships
41 partnerships are on record, tiered core and minor.
- American AirlinescoreAirline partner for ticket distribution and consolidation services through Confiança's network of travel agencies.
- Azul Linhas AéreascoreBrazilian airline partner for domestic ticket distribution through Confiança's consolidator network.
- Gol Linhas AéreascoreBrazilian airline partner for domestic ticket distribution through Confiança's consolidator network.
- LATAM AirlinescoreMajor South American airline partner for ticket distribution through Confiança's network.
- British AirwayscoreInternational airline partner for ticket distribution and consolidation services.
- TAP Air PortugalcorePortuguese airline partner for international ticket distribution.
- EmiratescoreInternational airline partner for ticket distribution and consolidation services.
- Delta Air LinescoreUS airline partner for international ticket distribution through Confiança's network.
- LufthansacoreGerman airline partner for international ticket distribution and consolidation.
- IberiacoreSpanish airline partner for international ticket distribution.
- Air FrancecoreFrench airline partner for international ticket distribution through Confiança.
- Qatar AirwayscoreQatari airline partner for international ticket distribution and consolidation.
- KLM Royal Dutch AirlinescoreDutch airline partner for international ticket distribution through Confiança's network.
- Turkish AirlinescoreTurkish airline partner for international ticket distribution and consolidation.
- Copa AirlinescorePanamanian airline partner for Latin American ticket distribution.
- AeroméxicocoreMexican airline partner for international ticket distribution.
- AviancacoreColombian airline partner for Latin American ticket distribution.
- United AirlinescoreUS airline partner for international ticket distribution through Confiança.
- Swiss International Air LinescoreSwiss airline partner for international ticket distribution.
- ITA AirwayscoreItalian airline partner for international ticket distribution.
- Aerolineas ArgentinascoreArgentine airline partner for South American ticket distribution. Historical GSA partner since 1992.
- Air CanadaminorCanadian airline partner for international ticket distribution.
- Air ChinaminorChinese airline partner for international ticket distribution.
- Air EuropaminorSpanish airline partner for international ticket distribution.
- Air New ZealandminorNew Zealand airline partner for international ticket distribution.
- Boliviana de AviaciónminorBolivian airline partner for regional ticket distribution.
- Cathay PacificminorHong Kong airline partner for international ticket distribution.
- CondorminorGerman airline partner for international ticket distribution.
- EL AL Israel AirlinesminorIsraeli airline partner for international ticket distribution.
- Ethiopian AirlinesminorEthiopian airline partner for international ticket distribution.
- Japan AirlinesminorJapanese airline partner for international ticket distribution.
- JetSmartminorLow-cost airline partner for regional ticket distribution.
- Korean AirminorSouth Korean airline partner for international ticket distribution.
- ANA All Nippon AirwaysminorJapanese airline partner for international ticket distribution.
- PassaredominorBrazilian regional airline partner for domestic ticket distribution.
- QantasminorAustralian airline partner for international ticket distribution.
- Royal Air MarocminorMoroccan airline partner for international ticket distribution.
- Singapore AirlinesminorSingapore airline partner for international ticket distribution.
- Sky AirlineminorChilean airline partner for South American ticket distribution.
- South African AirwaysminorSouth African airline partner for international ticket distribution.
- TAAG Linhas Aéreas de AngolaminorAngolan airline partner for international ticket distribution.
Scale indicators6 records
Recent moves7 records
Expansion highlights4 records
Confiança Consolidadora competitors and assessment
Company assessmentDirect peers
- Orinter Tour & Travel: Brazilian consolidator and tour operator distributing airline tickets to sub-agencies across southern Brazil. Comparable consolidator model with corporate and agency distribution channels overlapping with Confiança's portfolio.
- Visual Turismo: Brazilian airline ticket consolidator serving travel agencies with domestic and international inventory. Operates a similar B2B2C distribution model with multi-airline partnerships across Brazil.
- Rextur Advance: Brazilian travel consolidator and wholesaler serving thousands of travel agencies across multiple states with airline tickets and tourism products. Closely comparable business model to Confiança with multi-state base network.
- BWT Operadora: Major Brazilian airline ticket consolidator headquartered in São Paulo, distributing inventory to a national network of travel agencies. Direct competitor to Confiança in the B2B air ticket consolidation segment with overlapping airline partnerships.
- Velle Viagens: Brazilian travel consolidator providing airline ticket distribution and corporate travel services to agencies and companies. Directly comparable scale and target customer base to Confiança's network.
Broad incumbents
- BCD Travel: Global corporate travel management company with Brazilian operations serving enterprise clients. Comparable to Confiança's Corporativo segment but operates at much larger scale with multinational corporate customers.
- LATAM Airlines Brasil: Brazil's largest airline and a core supplier to Confiança's consolidator network. Represents both a partner and disintermediation threat as LATAM pushes NDC direct distribution channels.
- Decolar: Leading Latin American online travel agency with broad airline, hotel, and package offerings to Brazilian consumers. Competes with Confiança's downstream agency customers via direct consumer digital channel.
- CVC Brasil: Brazil's largest travel agency chain and tour operator with mass-market retail franchise network. Overlaps with Confiança in airline ticket distribution but serves end consumers directly rather than through sub-agencies.
Regional players
- Amaral Turismo: Brazilian regional consolidator and corporate travel operator serving agencies in specific Brazilian states. Comparable consolidator business model but with more limited geographic coverage than Confiança's 24-state footprint.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
Confiança Consolidadora social profiles
Digital presenceConfiança Consolidadora compliance and trust
Trust signalCompliance2 records
Confiança Consolidadora financial estimates
Financial estimateRevenue estimate
Valuation estimate
Confiança Consolidadora leadership team
Management profileNumber of profiles
Profiles7 records
Confiança Consolidadora subsidiaries and ownership
Company hierarchySubsidiaries1 record
Confiança Consolidadora funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Confiança Consolidadora M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Confiança Consolidadora
What does Confiança Consolidadora do?
Confiança Consolidadora is a Brazilian airline ticket consolidator that purchases and distributes airline tickets from more than 60 airline partners (Brazilian and international) to a network of over 1,800 travel agencies across 24 Brazilian states. The company provides integrated travel solutions including flight research, reservation and issuance, bus tickets, accommodation, travel insurance, and travel assistance, supported by a 22-base regional network, the Portal do Agente web platform, and the Confiança App mobile application. It also offers dedicated corporate travel management services for companies of all sizes.
Is Confiança Consolidadora a public or private company?
Confiança Consolidadora is a private company. It is classified as family owned and is currently operating.
When was Confiança Consolidadora founded?
Confiança Consolidadora was founded in 1971. It employs 101 to 250 people.
Where is Confiança Consolidadora based?
Confiança Consolidadora is headquartered in Cuiabá, Brazil, in the Latin America region.
How does Confiança Consolidadora make money?
Three revenue lines are on record. Airline Ticket Distribution is the primary driver. The others are travel Assistance and Insurance and corporate Travel Services.
Who are Confiança Consolidadora's main competitors?
Direct peers on record are Orinter Tour & Travel, Visual Turismo, Rextur Advance, BWT Operadora and Velle Viagens. Broad incumbents are BCD Travel, LATAM Airlines Brasil, Decolar and CVC Brasil. Amaral Turismo is listed as a regional player.
Does Confiança Consolidadora have an API?
No public API is recorded for Confiança Consolidadora.
What industry is Confiança Consolidadora in?
Confiança Consolidadora's product category is Travel Distribution and Consolidation Services. Its primary akta.pro industry code is THABAJAC, Airline Consolidators & Wholesalers, with a secondary code of THAKAJAA, Airfare Consolidators (Net/Published Fare Wholesalers). Its NAICS code is 56151 and its SIC code is 4700.