Conflict Analytics Lab
The Conflict Analytics Lab is an academic research consortium at Queen's University that applies AI and machine learning to legal dispute resolution, serving self-represented litigants through free tools like MyOpenCourt.org and partnering with enterprises, law firms, and regulatory bodies including EUIPO.
- Company typePrivate
- Founded2018
- HeadquartersKingston, Canada
- Headcount11–50
- GTM typeB2B and B2C
- OfferingSoftware
What Conflict Analytics Lab does
Conflict Analytics Lab is an academic research consortium founded in 2018 and housed at the Queen's University Faculty of Law and Smith School of Business. It applies artificial intelligence and machine learning to legal, compliance, and dispute resolution problems, operating across both consumer and enterprise use cases. Its core products include MyOpenCourt.org, which offers a severance calculator, an employment classification tool, and (during 2020) COVID-19 layoff resources for self-represented litigants; an AI-powered trademark dispute resolution platform built in partnership with the European Union Intellectual Property Office (EUIPO); and a Customer Dispute Resolution Tool for enterprise use. Underlying technology spans NLP, computer vision, and multimodal models trained on a proprietary annotated corpus of more than 3,000 Canadian employment law cases, with published research in venues such as IEEE and the McGill Law Journal and use of third-party components like Facebook's Detectron.
The lab is led by founder Samuel Dahan and draws on a network of more than 30 experts drawn from Queen's, McGill, Columbia, HEC Paris, Di Tella, Brandeis, EDHEC, and other institutions, including a CJEU Advocate General. Its commercial posture blends free consumer tools with enterprise partnerships (Deel, Fasken, BLG, Tyler Technologies, EUIPO) and embedded academic programs such as the Legal Tech Clinic, a 1L Certificate, and the MMAI and MMA degrees. Funding to date is primarily non-dilutive, led by a disclosed $244,562 SSHRC grant (2019-2020) supplemented by the New Frontiers in Research Fund, with an INFORMS award providing additional reputational validation.
The revenue model is not commercially explicit: consumer tools are free, enterprise engagements are disclosed only by logo, and the lab does not publish ARR, seat counts, or contract values. Operationally this functions as a research consortium with selective commercial partnerships rather than a venture-scale SaaS business, which materially constrains conventional revenue and growth benchmarks.
Conflict Analytics Lab firmographics
Firmographics- Name
- Conflict Analytics Lab
- Legal name
- Conflict Analytics Lab
- Website
- https://conflictanalytics.queenslaw.ca
- Company type
- Private
- Founded year
- 2018
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- The Conflict Analytics Lab is an academic research consortium at Queen's University that applies AI and machine learning to legal dispute resolution, serving self-represented litigants through free tools like MyOpenCourt.org and partnering with enterprises, law firms, and regulatory bodies including EUIPO.
- Ownership category
- akta.pro rank
Conflict Analytics Lab industry classification
Industry- Product category
- Legal Technology
- NAICS
- Legal Services (5411), Computer Systems Design and Related Services (54151)
- SIC
- Services-Legal Services (8111), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Enterprise AI Governance, Risk & Compliance Platforms (Model Risk, Audit, Policies) (HDAEANAE)
- akta.pro secondary industry
- AI Governance, Risk & Compliance (GRC) Platforms (HDAAAMAA)
Keywords
Where Conflict Analytics Lab is headquartered
LocationHeadquarters
- HQ city
- Kingston
- HQ country
- Canada
- HQ region
- North America
Offices1 record
Markets served
Conflict Analytics Lab business model
Business model- GTM type
- B2B and B2C
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations
Revenue model
- Research Grants and Academic Funding: Funded by government research grants (e.g., SSHRC $244,562) and university resources. The lab collects and analyzes legal data to build AI tools.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Pay-as-you-go | Free web-based tools for individual users |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels5 records
Conflict Analytics Lab product offering
Product offeringCore offering
The Conflict Analytics Lab builds and operates AI-powered legal analytics and dispute resolution tools, most notably the MyOpenCourt.org platform, which provides free AI-driven tools for self-represented litigants to determine employment status and calculate severance entitlements. It also develops enterprise-grade platforms for trademark dispute resolution (with EUIPO) and online consumer dispute resolution (with Tyler Technologies), combining machine learning, NLP, and computer vision trained on Canadian and international legal case data.
Product overview
The Conflict Analytics Lab operates a multi-layered offering anchored by MyOpenCourt.org — a consumer-facing AI tribunal and access-to-justice portal — which contains two core tools: the 'Am I an Employee or Contractor?' classifier and the 'Severance Calculator / Reasonable Notice Calculator.' Adjacent products include the EUIPO Trademark Dispute Resolution Platform (a deep learning platform for trademark similarity assessment built for the European Union Intellectual Property Office) and a Customer Dispute Resolution Tool for consumer-to-retailer conflicts co-developed with Tyler Technologies ODR. Supporting the product portfolio are educational programs including the Legal Tech Clinic and 1L Certificate Program in Legal Analytics, and graduate programs — Master of Management in Artificial Intelligence (MMAI) and Master of Management Analytics (MMA) — which supply student developers and researchers to the Lab. The Lab itself functions as a research consortium, not a product per se, but underpins all named offerings through its global expert network.
Differentiator
Problem solved
Functional benefit
Products and services
- MyOpenCourt.org Access-to-Justice Platform Free, anonymous AI-powered web platform for Canadian workers and self-represented litigants that provides employment classification analysis, severance/reasonable notice predictions based on 3,000+ Canadian employment law cases, access to similar precedent cases, and referral to partner law firms at no cost when a viable case is identified. Available to the Canadian public except Quebec residents (who are excluded from the reasonable notice calculator).
- EUIPO Trademark Dispute Resolution Platform AI platform built for the European Union Intellectual Property Office (EUIPO) Boards of Appeal using multimodal deep learning (text and image analysis, including Facebook's Detectron technology) to detect risk of confusion in brand counterfeiting cases. Helps businesspeople research trademark uniqueness and assists judges in reaching faster conclusions in trademark disputes by comparing thousands of brands in seconds across the EU, USA, and Canada.
- Online Customer Dispute Resolution Tool Online dispute resolution platform project co-developed with Colin Rule (founder of eBay and PayPal ODR programs, now VP of ODR at Tyler Technologies) to resolve consumer disputes with large online retailers — such as misrepresented second-hand items or damaged shipped goods — fairly and transparently, compensating both customer and vendor. Originated from eBay and PayPal ODR program lineage.
Quantifiable outcome
- 3,000 cases analyzed for AI training
- +1 more outcomes
Companies that use Conflict Analytics Lab
Customer profileNamed customers3 records
Segments4 records
Ideal customer profiles2 records
Conflict Analytics Lab technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
AI capability7 records
Feature4 records
Conflict Analytics Lab partnerships and signals
Strategic signalPartnerships
14 partnerships are on record, tiered core and minor.
- DeelcoreDeel offers innovative tools to simplify global work, payroll, and HR matters. Samuel Dahan serves as Chief of Policy at Deel Inc and Chair of the Deel Lab. Partnership focuses on global employment and dispute resolution.
- FaskencoreOne of the largest business law firms in Canada with more than 800 lawyers and agents in ten offices on four continents. Partnership for AI-powered dispute resolution development.
- Borden Ladner Gervais LLP (BLG)coreLeading full-service Canadian law firm founded in 1823 with offices in Toronto, Montreal, Vancouver, Ottawa, and Calgary. Partnership to create AI-powered dispute resolution system.
- DigitadminorInternet marketing agency based in Montreal. Provides digital marketing campaign support, helping reach over 10,000 users in the span of a few months.
- EDHEC Business School / LegalEDHECcoreFrance-based business school and its LegalEDHEC research centre. Partnership for AI-powered trademark system development using deep learning for text and image analysis. Students involved in jurisprudence analysis.
- McGill University (Desautels Faculty of Management)corePartnership with McGill to advance Conflict Analytics Lab work. Initial projects include severance calculator application and worker classification tool. Professors Maxime Cohen and Juan Serpa involved.
- Tyler TechnologiescoreColin Rule, founder of eBay and PayPal Online Dispute Resolution programs, now VP of ODR at Tyler Technologies. Partnership for customer dispute resolution tools for online retailers.
- EUIPO (European Union Intellectual Property Office)coreSamuel Dahan named to Stakeholders Advisory Board for EUIPO Boards of Appeal. Partnership to develop AI platform for trademark disputes using NLP and machine learning. Supported by Canada's New Frontiers in Research Fund.
- Ingenuity Labs Research Institute at Queen'scoreResearch institute at Queen's University working with Dahan and Xiaodan Zhu to create trademark dispute resolution platform using AI and natural language processing.
- Columbia Business School (Business Analytics Initiative)corePart of the global network of academic institutions. Daniel Guetta from Columbia directs the Business Analytics Initiative jointly led by Columbia Business School and Columbia Engineering.
- HEC PariscorePart of the global academic network. David Restrepo-Amariles is Assistant Professor of Law at HEC Paris and director of SMART Law research.
- Brandeis UniversitycoreJonathan Touboul from Brandeis University (Mathematics Department and Volen National Center for Complex Systems) serves as Associate Director for Research. Partnership on mathematical modeling of legal disputes.
- Scotiabank Centre for Customer AnalyticscorePart of Smith's analytics ecosystem. Yuri Levin is Executive Director of Analytics & AI ecosystem and inaugural Director of the Scotiabank Centre for Customer Analytics.
- Court of Justice of the European UnioncoreSamuel Dahan is former cabinet member at the Court of Justice of the European Union. Tamara Capeta serves as Advocate General at the CJEU. Partnership for EU trademark disputes and legal analytics.
Scale indicators4 records
Recent moves8 records
Expansion highlights6 records
Conflict Analytics Lab competitors and assessment
Company assessmentDirect peers
- Evisort: Evisort applies AI to contract lifecycle management, extracting clauses and obligations from legal documents. Directly comparable as an AI-native LegalTech platform serving enterprise legal teams.
- Casetext: Casetext (acquired by Thomson Reuters) built AI-powered legal research and brief analysis tools for attorneys. It is directly comparable for AI applied to case law retrieval, summarization, and legal prediction — overlapping directly with the Lab's predictive case analytics.
- Luminance: Luminance is an AI platform for legal document review and contract analysis, originally spun out of Cambridge. Directly comparable for AI/NLP applied to legal text and high-stakes document workflows.
- Spellbook: Spellbook is an AI drafting and review tool used by practicing lawyers, applying large language models to contract and legal document workflows. Directly comparable as AI for practicing lawyers and contract analysis.
- TrademarkVision (Clarivate): TrademarkVision (now part of Clarivate CompuMark) uses computer vision and ML to assess trademark similarity and image-based brand confusion risk. Directly comparable to the Lab's EUIPO Trademark Similarity Assessment platform on both technology and use case.
- Blue J Legal: Blue J Legal is a Canadian LegalTech company that builds AI-driven tax and employment law prediction tools. It is a directly comparable Canadian AI-for-law platform with overlapping employment-classification and outcome-prediction use cases.
- Harvey AI: Harvey AI is an enterprise LegalTech platform that provides generative AI assistants for law firms and corporate legal teams. It is directly comparable as an AI-native product serving the legal profession with NLP-driven legal task automation.
Others
- Modria / Tyler Technologies ODR: Tyler Technologies' Modria is an Online Dispute Resolution platform used by courts, government agencies, and ecommerce companies. It is directly related through the Lab's Customer Dispute Resolution Tool co-development with Tyler ODR VP Colin Rule, and comparable in ODR platform functionality.
Broad incumbents
- Thomson Reuters (Westlaw): Thomson Reuters owns Westlaw, Practical Law, and Casetext — a broad legal information and AI platform serving law firms and corporate counsel. A broad incumbent that competes on legal research, AI assistants, and enterprise legal workflows overlapping with the Lab's legal AI scope.
- LexisNexis (Lexis+): LexisNexis operates Lexis+, an AI-enhanced legal research and analytics platform for legal professionals. A broad incumbent in legal information services competing on AI legal analytics, case law retrieval, and enterprise legal workflow tooling.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks7 records
Key highlights7 records
Customer concentration
Conflict Analytics Lab social profiles
Digital presenceConflict Analytics Lab financial estimates
Financial estimateRevenue estimate
Valuation estimate
Conflict Analytics Lab leadership team
Management profileNumber of profiles
Profiles8 records
Conflict Analytics Lab funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Conflict Analytics Lab M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Conflict Analytics Lab
What does Conflict Analytics Lab do?
The Conflict Analytics Lab builds and operates AI-powered legal analytics and dispute resolution tools, most notably the MyOpenCourt.org platform, which provides free AI-driven tools for self-represented litigants to determine employment status and calculate severance entitlements. It also develops enterprise-grade platforms for trademark dispute resolution (with EUIPO) and online consumer dispute resolution (with Tyler Technologies), combining machine learning, NLP, and computer vision trained on Canadian and international legal case data.
Is Conflict Analytics Lab a public or private company?
Conflict Analytics Lab is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Conflict Analytics Lab founded?
Conflict Analytics Lab was founded in 2018. It employs 11 to 50 people.
Where is Conflict Analytics Lab based?
Conflict Analytics Lab is headquartered in Kingston, Canada, in the North America region.
How does Conflict Analytics Lab make money?
One revenue line is on record: research Grants and Academic Funding.
Who are Conflict Analytics Lab's main competitors?
Direct peers on record are Evisort, Casetext, Luminance, Spellbook, TrademarkVision (Clarivate), Blue J Legal and Harvey AI. Modria / Tyler Technologies ODR is listed as an others. Broad incumbents are Thomson Reuters (Westlaw) and LexisNexis (Lexis+).
Does Conflict Analytics Lab have an API?
No public API is recorded for Conflict Analytics Lab.
What industry is Conflict Analytics Lab in?
Conflict Analytics Lab's product category is Legal Technology. Its primary akta.pro industry code is HDAEANAE, Enterprise AI Governance, Risk & Compliance Platforms (Model Risk, Audit, Policies), with a secondary code of HDAAAMAA, AI Governance, Risk & Compliance (GRC) Platforms. Its NAICS code is 5411 and its SIC code is 8111.