Conway Veterinary Hospital

What Conway Veterinary Hospital does

Conway Veterinary Hospital is a privately held, single-location small animal veterinary practice in southeast Orlando, Florida, founded in 2002 by Dr. Bob Porter, a 1999 University of Florida College of Veterinary Medicine graduate and fourth-generation Orlandoan. The hospital serves dog and cat owners in the Conway, Lee Vista, Lake Nona, and Orlando International Airport corridor submarkets, delivering a full-service offering that spans wellness examinations, surgery (soft tissue and skeletal), dentistry, in-house diagnostics, pharmacy, retail, grooming, and USDA-accredited pet travel documentation. Core clinical technology is anchored by an IDEXX in-house laboratory enabling same-day CBC, blood chemistry, electrolytes, blood gas, acid-base, ionized calcium, and coagulation testing, complemented by an IM3 dental unit, a Hydrosurge bathing system, heated surgery tables, and advanced anesthetic monitoring with mandatory pre-anesthetic blood work.

The business is operated as a direct-to-consumer veterinary service with a published fee schedule (cat neuter $112, dog spay $242–$532 by weight, dog dental $546–$730 by weight, annual exams $128–$275), transparent pricing, pay-as-you-go billing, and a 50% surgical deposit requirement. Revenue is generated from one-time service fees (medical, surgical, dental, grooming, travel documentation), transaction-based pharmacy and retail sales (prescription medications, heartworm and flea/tick preventatives, veterinary diets, dental home-care products, supplements), and an online pharmacy channel via a Covetrus (Vets First Choice) integration. Customer acquisition is driven by a professional website (conwayvet.net), a Facebook page, local SEO targeting 'Orlando Florida Veterinary Hospital' queries, and a printable new-client coupon; no app, no API exposure, and no AI tooling are in place.

Ownership is concentrated entirely with the founder-operator, with no disclosed parent company, subsidiaries, external investment, or M&A activity. Operations run a single site at 4752 Hoffner Avenue, Orlando, FL 32812, with hours Monday–Friday 7:30am–6pm and Saturday 8am–12pm; after-hours emergencies are referred to the unaffiliated Veterinary Emergency Clinic under a referral partnership. The technology stack is conventional veterinary equipment plus a static 2014-era website, with no evidence of digital reinvestment, headcount expansion, or multi-site scaling across the practice's 22-year history.

Name

Conway Veterinary Hospital

Legal name

Conway Veterinary Hospital

Website

https://conwayvet.net

Company type

Private

Founded year

2002

Operating status

Operating

Headcount range

1–10 employees

Short description

Conway Veterinary Hospital is a privately held, single-location full-service small animal veterinary practice in Orlando, FL, founded in 2002 by Dr. Bob Porter, providing medical, surgical, dental, diagnostic, pharmacy, retail, grooming, and USDA-accredited travel services to dog and cat owners in southeast Orlando.

Ownership category

akta.pro rank

Product category

Veterinary Hospital Services

NAICS

Veterinary Services (541940), Veterinary Services (54194)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000)

akta.pro primary industry

General Practice Veterinary Clinics (Wellness & Primary Care) (HLAMAAAA)

akta.pro secondary industry

Dental & Oral Surgery Veterinary Clinics (HLAMAAAK)

Keywords

• Veterinary hospital services
• Pet healthcare
• Animal surgery
• Pet dentistry
• Veterinary diagnostics

Headquarters

HQ city

Orlando

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Infrastructure

Revenue model

1. Veterinary Medical Services: Core revenue from professional veterinary services including examinations, surgical procedures (spay/neuter, soft tissue, abdominal, skeletal), dentistry, wellness care, and diagnostics. Services are one-time procedures with pricing based on pet type and size/weight.
2. Pharmacy and Preventatives: On-site pharmacy selling prescription medications, heartworm preventatives (Heartgard, Tri-Heart, Advantage Multi), flea/tick products (Advantage, Comfortis, Vectra, Frontline Plus), and nutritional supplements. Competitive pricing positioned below online pharmacies.
3. Retail Products: Retail center selling veterinary diets (Iams, Eukanuba, Purina), over-the-counter foods, treats, shampoos, dental care items (toothbrush kits, toothpaste, dental wipes, oral rinses, dental chews), and heartworm/flea/tick preventatives.
4. Bathing and Grooming: Grooming services including comprehensive baths with Hydrosurge system, drying, combing, pedicures, ear cleaning, medicated baths, and flea/tick dips.
5. Pet Travel Documentation: USDA accredited veterinarians provide international, domestic and interstate travel documentation and paperwork preparation services.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

Conway Veterinary Hospital is a full-service small animal veterinary hospital providing medical, surgical, dental, and preventive care for dogs and cats, including wellness exams, vaccinations, in-house diagnostics, soft-tissue and orthopedic surgery, dentistry, pharmacy, grooming, retail pet products, and USDA-accredited pet travel documentation. The hospital is staffed and operated by Dr. Bob Porter and combines clinical services with on-site product sales to deliver integrated pet healthcare under one roof.

Product overview

Conway Veterinary Hospital is a full-service veterinary hospital offering comprehensive pet healthcare through integrated service modules. The practice centers on core clinical services including Diagnostics (IDEXX in-house laboratory for real-time blood work and allergy testing), Surgery (soft tissue and skeletal procedures), Wellness Care (preventative exams and senior care), Dentistry (IM3-equipped dental services), and Bathing/Grooming. The hospital operates an on-site Pharmacy with compounding capabilities and a Retail Center selling prescription diets and preventive products. Specialized services include Pet Travel documentation for USDA-accredited travel. All services are coordinated through Dr. Bob Porter's practice with separate waiting areas for dogs and cats.

Differentiator

Problem solved

Functional benefit

Products and services

• Diagnostics In-house laboratory services using IDEXX equipment for real-time blood work including CBC, blood chemistry, electrolytes, coagulation testing, blood gas, acid base, ionized blood calcium, urinalysis, fecal parasite testing, heartworm tests, and retroviral screening. Also offers complete allergy testing and referral laboratory services for senior wellness, endocrine, and pathology testing. For pet owners needing rapid, in-clinic test results for dogs and cats.
• Surgery Soft tissue and common abdominal/skeletal surgical procedures for dogs and cats including spay, neuter, caesarians, foreign object removal, bladder stone removal, and tumor removal. Includes pre-anesthetic blood work requirement, heated surgery table, advanced anesthetic monitoring, comprehensive pain management protocols, and 50% deposit requirement. Pricing varies by pet type and weight.
• Wellness Care Preventive care program including twice-yearly physical exams, comprehensive annual examinations with appropriate vaccines and parasite testing, semi-annual wellness bloodwork (CBC/Chemistry/Thyroid/Urinalysis), senior pet care with thyroid/endocrine testing and intraocular pressure checks, complimentary dental exams, and nutritional counseling. Targeted at pet owners seeking ongoing preventive healthcare for dogs and cats.
• Dentistry Dental care services for dogs and cats using the IM3 dental unit for ultrasonic cleaning, polishing, and oral surgery including extractions. Includes periodontal disease prevention, complimentary fluoride treatment, and dental radiographs. A range of dental home-care products (toothbrush kits, toothpaste, dental wipes, oral rinses, gels, dental chews) is available through the retail center.
• Bathing and Grooming Comprehensive grooming services using the Hydrosurge Bathing System for dogs and cats, including wash, dry, comb out, pedicure, and ear cleaning. Also offers medicated baths per veterinarian recommendation and flea/tick dips. Services available by appointment.
• Pet Travel Schemes USDA-accredited veterinarian services providing international, domestic, and interstate pet travel documentation. Includes pre-travel planning consultation, USDA compliance preparation, timeline development, and completion of required travel paperwork for dogs and cats.
• Pharmacy Fully stocked in-house pharmacy with medication availability and flavoring compounding services. Offers nutritional supplements (vitamins, joint health care, skin/coat supplements) and carries heartworm preventatives (Heartgard, Tri-Heart, Advantage Multi) and flea/tick products. Online refills are available via the integrated Covetrus pharmacy platform. Pricing is positioned below major online pharmacies.
• Retail Center On-site retail featuring veterinary prescription diets (Iams Veterinary Diets, Eukanuba, Purina Veterinary Diets), over-the-counter foods, treats, shampoos, dental care items (toothbrush kits, toothpaste, dental wipes, oral rinses, gels, dental chews), and comprehensive heartworm and flea/tick prevention products.

Quantifiable outcome

• By five years of age, 80% of pets have significant dental disease - emphasizing importance of preventive dental care

Named customers1 record

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature5 records

Partnerships

Two partnerships are on record, tiered core.

• IDEXX LaboratoriescoreTechnology or IntegrationIn-house IDEXX laboratory enabling same-day diagnostic testing for pre-surgical, wellness and emergency blood work. Capabilities include CBC, blood chemistry, electrolytes, blood gas, acid base, ionized calcium, and coagulation testing.
• Veterinary Emergency CliniccoreOthersReferral partnership for after-hours emergencies. Located at 11011 Lake Underhill Rd, Orlando, FL 32825. Hours: Weeknights 6pm-7:30am, Weekends Sat noon - Mon 7:30am, Holidays 24 hours. NOT affiliated with Conway Veterinary Hospital.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• PetVet Care Centers: Network of more than 450 companion animal veterinary hospitals across the U.S., formed from independent practice roll-ups. Comparable because they acquire and operate general-practice and specialty clinics with similar service mixes to Conway.
• Banfield Pet Hospital: Nation's largest general-practice veterinary chain, co-located inside PetSmart stores. Comparable on core general-practice wellness, dentistry, and surgery services for companion animals, but with a national footprint and standardized Optimum Wellness plans.
• VetCor: Consolidator of more than 850 independent companion animal veterinary hospitals in the U.S. Closely comparable as a roll-up acquirer of practices like Conway, and as a competitive employer for associate veterinarians in regional markets.
• National Veterinary Associates (NVA): Large consolidator of independent companion animal veterinary hospitals across the U.S. Directly comparable as a buyer/operator of practices structurally similar to Conway, and as a competitive threat offering better pay/tech to local associates.
• BluePearl Pet Hospital: National chain of specialty and emergency veterinary hospitals (Mars Petcare). Comparable because BluePearl absorbs the after-hours emergency and specialty referral revenue that Conway explicitly refers out to the Veterinary Emergency Clinic.
• MedVet: Network of veterinary specialty and emergency hospitals. Comparable because MedVet competes for the specialty/ER referral revenue Conway surrenders to its external ER partner, and because both ultimately serve the same Orlando-area companion-animal base.
• VCA Animal Hospitals: Largest U.S. network of companion animal veterinary hospitals (now part of Mars Petcare). Comparable because they operate the same general-practice + specialty model for dogs and cats that Conway delivers, just at vastly greater scale and with corporate backing.

Emerging players

• Modern Animal: VC-backed membership-based companion animal veterinary clinic chain with a tech-forward, app-driven experience. Comparable as a next-generation general-practice competitor going after the same value-conscious, digitally native pet-owner segment in growing metros.
• PetIQ: Veterinary service and pet wellness provider operating low-cost vet clinics inside retail locations. Comparable as a competitor for price-sensitive wellness and preventative visits where Conway's transparency-based pricing competes head-to-head.
• Small Door Veterinary: Membership-based general-practice veterinary clinic brand with strong design and digital UX. Comparable as a direct competitor for premium, experience-oriented pet owners considering alternatives to legacy independents like Conway.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/118606561488833
• LinkedInlinkedin.com/company/conway-veterinary-hospital

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Conway Veterinary Hospital