Kingston Council On Aging

What Kingston Council On Aging does

The Frontenac-Kingston Council on Aging Inc. (operating as Kingston Council On Aging) is a volunteer-run, registered Canadian charity (BN84734 9404 RR0001) founded in 1990 and headquartered at the Providence Motherhouse, 1200 Princess Street, Kingston, Ontario. It serves seniors across Kingston and the Frontenac region, extending into the Townships of North, Central, and South Frontenac, Thousand Islands, Leeds, Grenville, Lanark, Quinte, Hastings, and Prince Edward Counties. Its core offerings include the Sunshine Call Program (daily phone check-ins for isolated seniors, launched in 2020 during COVID-19), Elder Abuse Prevention Services (a peer support and hotline), the Quick FixIt Friend Program (volunteer-driven small household repairs, co-run with Rotary Club of Kingston), educational workshops on elder abuse, Power of Attorney, and safe aging, and the published 'Senior's Guide to Navigating Community Resources' co-produced with Queen's University OT students. The organization relies on a phone hotline (613-542-1336 and toll-free 1-855-542-1336), Skype-based check-in calls, downloadable PDF guides, and partner referrals through community organizations and healthcare providers; it has no proprietary technology platform, mobile app, API, or integration endpoints.

Revenue is generated through three streams: (1) annual household memberships at $25.00 with explicit fee flexibility, (2) tax-deductible charitable donations from individuals and organizations (processed via CanadaHelps.org, mail, and phone), and (3) project-based funding — most notably the CFKA and Kingston Rotary support underwriting the Sunshine Call Program. The customer base is composed of individual seniors, caregivers and family members, and government/healthcare organizations that consume its research and policy advocacy; a 17-organization sponsor network provides additional community underwriting. The organization is governed by a volunteer board including President John Mirski, 1st Vice President Agnes (Aggie) Haydock, Treasurer John Evans, and Directors Lucille Markiewicz, Dr. Dorothy Kessler Ph.D, and Agnieszka Fecica Ph.D, with one Board Member position currently vacant.

Name

Kingston Council On Aging

Legal name

Frontenac-Kingston Council on Aging Inc.

Website

https://councilonagingkingston.org

Company type

Private

Founded year

1990

Operating status

Operating

Headcount range

1–10 employees

Short description

The Frontenac-Kingston Council on Aging Inc. is a volunteer-run, registered Canadian charity founded in 1990 that delivers senior-support programs — including the Sunshine Call phone check-in program, an elder abuse hotline, the Quick FixIt Friend home-repair service, and educational workshops — to seniors and caregivers across Kingston, Frontenac, and surrounding Ontario counties, funded by memberships, donations, and project grants.

Ownership category

akta.pro rank

Product category

Senior Support Services

NAICS

Services for the Elderly and Persons with Disabilities (62412), Services for the Elderly and Persons with Disabilities (624120), Social Advocacy Organizations (8133)

SIC

Services-Social Services (8300), Services-Membership Organizations (8600)

akta.pro primary industry

Elder Services & Aging Support (BPAGAEAF)

akta.pro secondary industries

Community Resources, Social Services & Transportation Coordination (HLADALAK), Senior Social Clubs & Community-Based Day Programs (Non-Clinical) (HSABANAK)

Keywords

• Senior support services
• Elder abuse prevention
• Community aging programs
• Senior peer support
• Nonprofit senior advocacy

Headquarters

HQ city

Kingston

HQ country

Canada

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Others

Revenue model

1. Membership Fees: Annual household membership at $25.00. Membership benefits include participation in meetings, program input, and collective voice for advocacy. Fee is negotiable based on financial situation.
2. Donations: Tax-deductible charitable donations from individuals and organizations. Canadian tax receipts issued (Charitable Registration: BN84734 9404 RR0001). Donations accepted by phone, mail, and online via CanadaHelps.org.
3. Project Funding: Some project-based funding received for specific programs and initiatives. The Sunshine Call Program received financial support from Community Foundations of Kingston Area (CFKA) and Kingston Rotary.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels6 records

Core offering

The Frontenac-Kingston Council on Aging is a volunteer-run charitable non-profit that provides free direct services, education, and advocacy for seniors in Kingston and surrounding Ontario counties. Core offerings include the Sunshine Call Program (daily volunteer phone check-ins for isolated seniors), the Elder Abuse Prevention Services hotline, the Quick FixIt Friend volunteer home-repair assistance program, educational workshops on Power of Attorney, elder abuse, and safe aging, and downloadable senior-friendly resource guides.

Product overview

The Frontenac-Kingston Council on Aging is a non-profit charitable organization offering a portfolio of senior support programs rather than a commercial product platform. Its core offerings include the Sunshine Call Program (daily phone check-ins and peer support for isolated seniors), Elder Abuse Prevention Services (hotline and peer support), the Quick FixIt Friend Program (home assistance volunteers), educational workshops on aging topics, and published resources including the Senior's Guide to Navigating Community Resources. The organization is volunteer-driven and funded through memberships, donations, and project grants.

Differentiator

Problem solved

Functional benefit

Products and services

• Sunshine Call Program A peer support program that connects isolated seniors with volunteers through daily phone check-ins and gradual group calls, helping reduce loneliness and build social connections without leaving home. Available at no charge to seniors in Kingston and surrounding Ontario counties.
• Elder Abuse Prevention Services Peer support and elder abuse hotline providing assistance and information for seniors whose financial, emotional, or physical safety may be compromised. Includes education on Power of Attorney, Joint Ownership, and financial abuse prevention. Accessed by phone at 613-542-1336 or toll-free 1-855-542-1336.
• Quick FixIt Friend Program A volunteer service helping seniors address small household problems (such as changing light bulbs or troubleshooting TV remotes) at no charge, delivered jointly with the Rotary Club of Kingston.
• Educational Workshops and Presentations Workshops and presentations on topics including elder abuse, Power of Attorney, Joint Ownership, safe and secure aging, and accessibility to health care. Delivered to families, businesses, caregivers, policymakers, and organizations through the Lunch & Learn Education Series and Annual Education Days.
• Senior's Guide to Navigating Community Resources A large-print, senior-friendly downloadable PDF guide containing information on community supports and services for seniors including housekeeping, in-home supports, food delivery, and meal preparation. Developed in collaboration with Queen's University Occupational Therapy students.

Quantifiable outcome

• 59% of lonely or isolated seniors experience deterioration in mental and physical health — program addresses this through daily check-in calls and social connection building

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Eight partnerships are on record, tiered core and minor.

• KHealth (Kingston Healthcare Students)coreStrategic or Co-development Partner · 1 January 2020Founded in 2019, KHealth connects healthcare students (medicine, nursing, OT, PT) from Queen's University Faculty of Health Sciences to the community through volunteering. Students paired with elderly community members for weekly phone check-ins and grocery delivery during COVID-19 pandemic.
• Queen's University Occupational Therapy StudentscoreStrategic or Co-development PartnerStudents collaborated with COA to create large-print, senior-friendly topical guides including 'A Senior's Guide to Navigating Community Resources'. Content relevant and important to seniors in the community.
• Coffee Trends KingstonminorGTM or Marketing PartnerDonated a Keurig machine to the Council office after the 4 LIFE Expo. Locally owned, family-run business specializing in K-Cup beverages. Proud supporter of the Council on Aging.
• Atkinson's Home Hardware KingstonminorGTM or Marketing PartnerDonated proceeds from a BBQ held at the 4 Life Expo (April 25, 2015) to the Council. Ongoing community supporter.
• Kingston Alzheimer's SocietycoreStrategic or Co-development PartnerCollaboration for upcoming documentary screening events. Joint programming to address dementia and cognitive health issues affecting seniors.
• Edith Rankin Memorial United ChurchminorStrategic or Co-development PartnerPartnered for National Canadian Film Day 150 screening event, hosting free film screening for seniors.
• Rotary Club of KingstoncoreStrategic or Co-development PartnerCollaboration on Quick FixIt Friend program providing home repair assistance to seniors. Program matches volunteers with seniors needing small household fixes.
• Sponsorship Partner NetworkminorGTM or Marketing Partner17 sponsor organizations including: Caraco (Navigator Ad Partners), Acupuncture and Homeopathic Medicine, Amey's Taxi, Amherstview Family Dental, Barbara J Hulme Law, Best Health Physio, Brief and Associates, Comfort Keepers, Gordon's Downsizing and Estate Services, Heart to Heart Seniors Services, James Reid Funeral Home, Kingsbridge Retirement Community, Kingston Denture Clinic, Phillips Lifeline, Professional Foot Care Treatment, Royale Place Retirement Residence. These organizations support the Council through sponsorship and receive recognition on the website.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Toronto Council on Aging: Larger urban Council on Aging in Toronto serving seniors through education, advocacy, and community programs. Closely mirrors Kingston COA's volunteer-driven nonprofit model and service portfolio, just at greater scale.
• Alzheimer Society of Ontario: Provincial body supporting people affected by dementia through education, programs, and advocacy. Kingston COA already partners with the local Kingston Alzheimer's Society on documentary screenings, making this a direct peer in senior cognitive health.
• Elder Abuse Ontario: Ontario-wide organization dedicated to elder abuse prevention, education, and support line operation. Directly comparable to Kingston COA's Elder Abuse Prevention Services and hotline offering.
• Ontario Association of Councils on Aging (OACA): Provincial umbrella organization connecting local Councils on Aging across Ontario. Directly comparable as the network body that Kingston COA engages with on policy papers and shared mission of senior advocacy.

Broad incumbents

• Home Instead Senior Care (Canada): Established franchise network providing in-home personal care services for seniors across Canada. Comparable to the Quick FixIt Friend program and senior support offerings, though operating as a paid commercial model.
• Senior Helpers Canada: National in-home senior care franchise offering companionship, personal care, and specialized dementia support. Comparable target market and service philosophy (companionship to reduce isolation), but commercial rather than volunteer-based.
• Victorian Order of Nurses (VON) Canada: Large established national nonprofit providing home care, community support, and personal support worker services. Overlaps with Kingston COA's resource navigation and senior support mission but at much broader scale and scope.
• Bayshore Home Health: Large Canadian home and community health services provider offering personal care, nursing, and community support. Comparable in serving seniors across Ontario but as a much larger commercial incumbent with paid staffing.

Regional players

• CANES Community Care: Ottawa-region nonprofit delivering adult day programs, in-home support, transportation, and caregiver respite. Closely comparable service mix to Kingston COA but operating primarily in the Ottawa catchment area.
• Carefor Health & Community Services: Eastern Ontario nonprofit providing home support, adult day programs, and caregiver respite across the Ottawa Valley and surrounding counties. Comparable to Kingston COA's community-based senior support services but with broader paid-service infrastructure.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/COAKingston
• LinkedInlinkedin.com/company/kingston-council-on-aging

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Kingston Council On Aging