CPMN - Chambre Professionnelle de la Médiation et de la Négociation

What CPMN - Chambre Professionnelle de la Médiation et de la Négociation does

CPMN (Chambre Professionnelle de la Médiation et de la Négociation) is a French professional syndicate founded on December 8, 2001, and headquartered in Bordeaux, Nouvelle-Aquitaine. It is the exclusive organization authorized to certify and represent "médiateurs professionnels" in France, operating a closed-loop ecosystem that includes the training school EPMN (Ecole Professionnelle de la Médiation et de la Négociation), the CREISIR research center, the AlloMediateur public directory, the ViaMédiation B2B professional network, the Officiel de la Médiation news platform, the annual Symposium de la Médiation Professionnelle, and the Espoirs de la Médiation awards program.

The organization's core offering rests on a proprietary methodology called "ingénierie relationnelle" (relational engineering), initiated in 1999 by Jean-Louis Lascoux and taught exclusively at EPMN. Practitioners must hold the CAP'M® certification to qualify for CPMN membership and to legally use the "médiateur professionnel" designation; adherence to the CODEOME (Code d'éthique et de déontologie des médiateurs professionnels) ethics framework is mandatory. Underlying platforms are conventional web assets — a WordPress website, a YouTube channel (Mediateurs.tv) hosting the weekly "L'Hebdo de la Médiation" webcast since January 2022, and a national mediator-locator directory — with no disclosed AI/ML capabilities.

CPMN generates revenue through three streams: recurring annual membership dues from certified mediators (pricing undisclosed, paid in installments via secure checkout), professional training and workshop fees at EPMN, and registration fees for the annual Symposium and other events. The go-to-market model is community-led, relying on regional delegations, the annual Symposium, the January 20 International Day of Professional Mediation (created 2019), the Espoirs awards, and trade-show participation (e.g., Preventica). End clients of CPMN-certified mediators span enterprise HR/legal teams (ENGIE, ARTERRIS), public administration (CNAF/CAF family allowance funds, Bordeaux City), and citizens/judicial referrals, but these are reference deployments rather than CPMN's direct paying customers. Geographic coverage includes metropolitan France and overseas territories (Martinique, Guadeloupe, French Guiana).

Name

CPMN - Chambre Professionnelle de la Médiation et de la Négociation

Legal name

Chambre Professionnelle de la Médiation et de la Négociation

Website

https://cpmn.info

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

11–50 employees

Short description

CPMN is the French professional syndicate founded in 2001 that exclusively certifies and represents "médiateurs professionnels" in France. It operates a closed ecosystem anchored on its proprietary "ingénierie relationnelle" methodology, the EPMN training school, the CAP'M® certification, and the CODEOME ethics code.

Ownership category

akta.pro rank

Product category

Professional Mediation Services

NAICS

Professional, Scientific, and Technical Services (541)

akta.pro industry

PRIMARYEDAAALAE

Education Professionals (Teacher/Administrator CE, CPD)

Education/Adult & Continuing Education/Professional Licensure & Continuing Professional Education (CE/CPE)

SECONDARYEDAGANAK

Legal & Governance Professional Development

Education/Educational Publishing & Learning Content/Professional Development & Training Materials

Keywords

• Professional mediation services
• Conflict resolution training
• Mediator certification
• Alternative dispute resolution
• Relational engineering

Headquarters

HQ city

Paris

HQ country

France

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Membership Dues: Professional mediators pay membership fees to join CPMN. The organization states 'Titulaire du diplôme CAP'M® ? Adhérez à la CPMN maintenant' indicating membership is required for certified mediators.
2. Training and Workshops: EPMN and CPMN offer professional training programs in mediation and relational engineering. The website references workshops, e-learning modules, and certification programs.
3. Events and Symposium: Annual symposium and other professional events generate revenue through registration fees. The 2026 Symposium is planned for June 18-19 in Paris.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels7 records

Core offering

CPMN is a French professional syndicate that certifies, trains, and represents professional mediators operating under the relational engineering methodology. It delivers a structured professional mediation process for businesses, citizens, families, judicial referrals, and consumer disputes, complemented by membership, certification (CAP'M®), training through EPMN, ethics governance via CODEOME, and a national mediator directory (AlloMediateur).

Product overview

CPMN (Chambre Professionnelle de la Médiation et de la Négociation) operates as a professional chamber representing professional mediators in France. Founded in 2001, CPMN is the exclusive organization authorized to certify mediators and implement the structured process of professional mediation. The ecosystem includes La Médiation Professionnelle as the core service methodology based on relational engineering, CAP'M® as the required certification for practice, and EPMN as the exclusive training institution. Supporting infrastructure includes AlloMediateur (mediator directory), ViaMediation (professional network), CREISIR (research center), and CODEOME (ethics framework). The organization also promotes the profession through annual events including the Symposium de la Médiation Professionnelle, Les Espoirs de la Médiation awards, and L'Hebdo de la Médiation webcast, all published through the Officiel de la Médiation news platform.

Differentiator

Problem solved

Functional benefit

Products and services

• Professional Mediation Services (La Médiation Professionnelle) Structured mediation process based on relational engineering that accompanies individuals and organizations through conflictual contexts, change management, and promotion of relational quality. Provided by CPMN-certified professional mediators to businesses, citizens, families, courts, and consumers.
• EPMN Training Programs (Ecole Professionnelle de la Médiation et de la Négociation) Professional training school that exclusively teaches relational engineering methodology through workshops, e-learning modules, and certification programs. For aspiring and practicing professional mediators.
• CPMN Professional Membership Annual membership available to holders of the CAP'M® certification, granting the right to use the 'médiateur professionnel' designation and access structured mediation process tools. Membership includes secure installment payment options.
• AlloMediateur Directory Platform Online directory and mediation platform that allows individuals, businesses, courts, and consumers to locate CPMN-certified professional mediators across France.
• ViaMédiation Professional Network Communication network for enterprises and professional mediators managed by CPMN, providing a trusted community for B2B mediation services and professional collaboration.
• Symposium de la Médiation Professionnelle Annual professional conference bringing together mediators for state of research, initial and continuing training, and promotion of the mediator profession. Features conferences and the Espoirs de la Médiation awards ceremony.
• Les Espoirs de la Médiation Awards Annual awards program recognizing and distinguishing initiatives for the promotion of mediation and excellence in the profession.
• CODEOME Ethics and Deontology Framework Code of ethics and deontology governing all CPMN member practice, providing standardized deontological framework ensuring consistent quality standards and ethical compliance.

Named customers4 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• EPMN (Ecole Professionnelle de la Médiation et de la Négociation)coreStrategic or Co-development PartnerThe exclusive training institution for professional mediators. EPMN teaches the relational engineering methodology initiated in 1999 and issues the CAP'M® certification required for CPMN membership. Both organizations share Jean-Louis Lascoux as founder.
• CREISIR (Centre de Recherche)coreStrategic or Co-development PartnerThe research center of the mediation profession with unique thematic originality. CREISIR develops research on mediation practice and produces educational tools including quizz applications for training purposes.
• ViaMédiationcoreChannel Partner/ Reseller/ DistributorCommunication network for businesses and mediation professionals. Led by President Charline Basconès, ViaMédiation supports the first community of mediation professionals with conventions and partnership programs.
• Symposium de la Médiation ProfessionnellecoreStrategic or Co-development PartnerAnnual flagship event of the mediation profession organized jointly. Features state of research, initial and continuing education, and profession promotion. Held in various cities including La Rochelle, Strasbourg.
• Les Espoirs de la MédiationcoreGTM or Marketing PartnerAnnual award program recognizing outstanding mediation initiatives, distributed during the Symposium to distinguish and promote the profession of professional mediator.
• PreventicaminorGTM or Marketing PartnerProfessional prevention and quality of life at work trade show. CPMN and EPMN present conferences on relational quality and professional mediation at Preventica events in various cities including Paris, Lyon, and Toulouse.
• AlloMediateurcoreChannel Partner/ Reseller/ DistributorOnline directory platform for finding professional mediators across France. Acts as the consumer-facing channel for locating and engaging CPMN-certified mediators.
• Club des Praticiens de la Médiation de la Consommation (CPMC)minorChannel Partner/ Reseller/ DistributorIndependent club for consumer mediation practitioners, positioning itself as an intermediary for professional mediation services.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Regional players

• ADRAMECC: European association promoting arbitration and mediation across Europe with a francophone orientation. Comparable as a regional peer organization seeking to elevate ADR practice and standards in markets adjacent to CPMN.

Broad incumbents

• American Arbitration Association (AAA) / ICDR: Long-established US-headquartered ADR institution providing mediation, arbitration, training, and educational programs worldwide. Comparable as a broad incumbent offering the same mix of certification, training, member directory, and policy advocacy as CPMN.
• JAMS: US-based private alternative dispute resolution provider with a large panel of neutrals handling mediation and arbitration globally. Comparable as a scaled, for-profit ADR chamber whose directory/network model parallels AlloMediateur and ViaMédiation.
• CEDR - Centre for Effective Dispute Resolution: UK-headquartered ADR body offering mediation, arbitration, and training across multiple disciplines with a broader international footprint. Comparable as a more established, diversified ADR chamber with parallel training, certification, and member directory operations.
• International Mediation Institute (IMI): Global mediator certification body that accredits mediation training programs and certifies individual mediators internationally. Comparable as a higher-tier credentialing authority whose certification framework intersects with CPMN's CAP'M® pathway.

Emerging players

• IFOMENE - Institut de Formation à la Médiation et à la Négociation: French mediation training institute affiliated with Université Paris II Panthéon-Assas offering university-credentialed mediator training. Comparable as a competing training provider whose graduates could feed CPMN's addressable mediator population or compete with CAP'M® certification.

Direct peers

• CMAP - Centre de Médiation et d'Arbitrage de Paris: Paris-based mediation and arbitration center offering professional ADR services to businesses and individuals in France. Directly comparable as a French institutional mediation provider with overlapping segments (judicial, commercial, consumer mediation) and shared enterprise/court-facing client base.
• Fédération Française de la Médiation (FFM): French federation of professional mediators providing a competing professional home for mediators and a parallel training/certification ecosystem. Comparable because it aggregates mediators, sets practice standards, and competes for the same membership pool as CPMN.
• Association Nationale des Médiateurs (ANM): French national association of mediators offering membership, training referrals, and ethical frameworks. Directly comparable as a competing French professional mediator association pursuing similar community-led go-to-market.

Others

• Preventica: French trade-show organizer focused on workplace prevention and quality of life at work. Comparable as a marketing/event partner where CPMN presents at Preventica events, relevant for understanding CPMN's channel mix and ecosystem reach.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/mediateur.tv
• LinkedInlinkedin.com/company/cpmn---chambre-professionnelle-de-la-m-diation-et-de-la-n-gociation

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CPMN - Chambre Professionnelle de la Médiation et de la Négociation