Crazy Cat Cafe

What Crazy Cat Cafe does

Crazy Cat Cafe is a privately-held, single-location cat cafe and bistrot based at Via Napo Torriani 5 in Milan, Italy, founded in October 2015 by Alba Galtieri as the first Cat Cafe in Lombardy. The venue houses ten resident rescue cats (European mixed breed, sourced from local animal welfare associations including Anubis Clinica Veterinaria, Cats-on-the-road, and Amici di Eddy) and combines feline interaction with an in-house food and beverage program covering breakfast, brunch, lunch, tapas, and a dedicated pastry offering. All food is prepared on-site using fresh, seasonal ingredients, and the cafe maintains house rules to protect animal welfare (no flash photography, no loud voices, no outside animals, no feeding of cats).

The business monetizes through four streams: dine-in food and beverage sales, ticketed events and experiences, an online shop (cat-shaped mugs, branded apparel such as GATTARA/GATTARO, and gift cards), and gift cards/vouchers (occasionally discounted on Black Friday). Events span drag bingo (Bingo Drag with La Wanda Gastrica, running 7+ years), tea tasting and blending workshops with sommelier Sara Bertoncini, weekly ceramics workshops (Gattini & Clay with Mani Milano Lab), paint-and-spritz evenings, murder mystery dinners, charity aperitivos, and seasonal menus (Veganuary, Valentine's Day, Christmas lunch). Pricing is publicly disclosed for events (€5–€49 per ticket) and ranges from walk-in F&B to packaged experiences, with reservations managed through the Superb Experience platform.

The go-to-market model is community-led and event-driven: marketing is concentrated on organic Instagram, an email newsletter, local press, and influencer/partner amplification through drag performers, sommeliers, artists, and animal welfare associations. Technology is minimal—a standard WordPress site and Superb Experience booking system—with no proprietary platform, app, or data infrastructure. Distribution is exclusively domestic through the single storefront plus an e-commerce shop; there is no franchise, reseller, or marketplace presence. The operating geography is limited to Lombardy, Italy, with all revenue and traffic derived from this single site.

Name

Crazy Cat Cafe

Legal name

Crazy Cat Cafe

Website

https://crazycatcafe.it

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

1–10 employees

Short description

Crazy Cat Cafe is a privately-held, single-location cat cafe and bistrot in Milan, Italy, founded in 2015. It combines dine-in food and beverage service with interaction among ten resident rescue cats, monetizing through F&B, ticketed events, gift cards, and branded merchandise.

Ownership category

akta.pro rank

Product category

Cat Cafe Hospitality

NAICS

Full-Service Restaurants (722511)

SIC

Retail-Eating & Drinking Places (5810)

akta.pro industry

PRIMARYTHAFAFAG

Cafe-Bakeries (Bakery + Coffee/Foodservice)

Travel & Hospitality/Foodservice & Beverage (Restaurants, Cafes, Bars)/Bakeries & Patisseries

Keywords

• Cat cafe services
• Homemade brunch cafe
• Animal welfare events
• Themed dining experiences
• Artisan food beverages

Headquarters

HQ city

Milan

HQ country

Italy

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Others

Revenue model

1. Food & Beverage Sales: In-store sales of breakfast, brunch, lunch, tapas, cakes, and specialty beverages prepared in-house by the kitchen and pastry team using fresh, seasonal ingredients. Covers breakfast, bakery, brunch, lunch, and tapas menus.
2. Ticketed Events & Experiences: Specialty dining events (Valentine's dinner, Veganuary menu, Crazy Cruditè seafood dinner, Christmas lunch) and ticketed experiences (tea workshops, ceramics, paint & sip, Bingo Drag evenings) sold via online booking system. Events range from 5€ Bingo Drag to 49€ murder mystery dinner.
3. E-commerce / Shop: Online shop selling branded merchandise including cat-shaped mugs, logo t-shirts, cat-themed t-shirts (GATTARA, GATTARO), gift cards/vouchers, and solidarity products from partner animal associations.
4. Gift Cards / Vouchers: Sale of experience gift vouchers redeemable for brunches, merenda, aperitivo, and special dining events. Gift cards have been offered at promotional discounts (e.g., 25% off on Black Friday).

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels6 records

Core offering

Crazy Cat Cafe is a cat cafe and bistrot in Milan where guests interact with ten resident rescue cats while consuming in-house prepared food and beverages. The menu covers breakfast, brunch, lunch, tapas, cakes, and specialty drinks made with fresh seasonal ingredients. The business is supplemented by ticketed themed events (Bingo Drag, tea tastings, ceramics workshops, paint nights, specialty dinners) and a small online shop selling branded merchandise and gift cards.

Product overview

Crazy Cat Café is a cat café in Milan offering a unified experience combining feline interaction with food service. The core offering is the Cat Café Experience where guests interact with ten resident rescued cats, accompanied by an in-house food and beverage program featuring homemade breakfast, brunch, lunch, and tapas items. Additional offerings include Special Themed Menus (Vegan, Valentine's, holiday menus), regular Events & Entertainment (Bingo Drag, tea tastings, ceramics workshops, paint nights), an Online Shop for branded merchandise, and a Booking System for reservations. The café positions itself as a mission-driven business promoting cat adoption awareness.

Differentiator

Problem solved

Functional benefit

Products and services

• Cat Cafe Experience Interactive in-store experience where guests can interact with ten resident rescue cats (European breed trovatelli) in a cafe setting. Customers visit the physical storefront to relax, observe, and play with the cats while enjoying food and beverages. Includes rules around cat interaction to ensure animal welfare.
• Food & Beverage Service In-house prepared food and beverages served at the cafe, including breakfast, brunch, lunch, tapas, cakes, and specialty drinks. All dishes are prepared on-site by the kitchen and pastry team using fresh, seasonal ingredients. Includes year-round vegan and vegetarian options.
• Themed Special Menus Seasonal and themed dining menus including Valentine's Day dinner (€35/person), Christmas lunch (€37/person), Veganuary full plant-based menu (€25/person), and Crazy Crudité seafood dinner (€35/person). Available for limited periods and requires advance booking.
• Ticketed Events & Workshops Ticketed events and workshops including Bingo Drag nights (€5/person), tea tasting and blending workshops (€26-35/person), ceramics workshops with aperitivo (€45/person), paint nights (€37/person), murder mystery dinners (€49/person), magician dinner shows (€25/person), crochet evenings (€31/person), and charity aperitivos. Booked through the Superb Experience platform.
• Online Shop Merchandise E-commerce shop selling branded merchandise including cat-shaped mugs, logo t-shirts, GATTARA/GATTARO cat-themed t-shirts, gift cards/vouchers for experiences (brunches, merenda, aperitivo, dining events), and solidarity products from partner animal welfare associations.

Quantifiable outcome

• 10 resident rescue cats adopted from animal welfare associations
• +2 more outcomes

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

26 partnerships are on record, tiered core and minor.

• Sara Bertoncini – Tea SommeliercoreStrategic or Co-development Partner · 1 January 2019Sara Bertoncini serves as the cafe's tea sommelier, leading regular tea tasting and blending workshops. She guides participants through curated tea experiences and creates personalized tea blends. Her workshops have been a recurring program since at least 2019, forming a core pillar of the cafe's events calendar.
• L'Essenza del ThèminorGTM or Marketing PartnerTea supplier for cafe events, providing the premium loose-leaf teas used during tasting workshops and events. Located at Via Cerva 12, Milan.
• Essenza del ThèminorGTM or Marketing PartnerTea supplier providing loose-leaf teas for cafe events and tastings, similar to L'Essenza del Thè.
• Caffé ErnaniminorGTM or Marketing PartnerSpecialty coffee partner collaborating on coffee tasting events such as 'Caffè Filtro & Fusa' (April 2025), featuring guided specialty coffee tastings with dessert pairings.
• i colori del gustominorGTM or Marketing PartnerArtisan brewery whose beers were featured in a gastro-pub dinner event at the cafe (November 2022), with food pairings curated by the cafe's chef and pastry chef.
• SOS RandagicoreGTM or Marketing PartnerAnimal welfare association dedicated to fighting stray animal abandonment, promoting animal wellbeing, and offering companionship to families. The cafe regularly hosts charity aperitivos and events to raise funds and awareness, with proceeds donated to the association. Appeared as a key partner across multiple years (2023–2025).
• Balzoo Disabilandia (Disabilandia Gatti Disabili)coreGTM or Marketing PartnerAssociation specializing in caring for disabled cats (physical or neurological disabilities) in Milan. The cafe hosts weekly Tuesday charity aperitivos with a portion of proceeds donated. Balzoo Disabilandia also manages the association supporting these cats.
• BOSSYminorGTM or Marketing PartnerFeminist association that organized a political aperitivo at the cafe on International Day for the Elimination of Violence Against Women (November 25), addressing violence against women in Iran and Palestine. The entire ticket proceeds were donated to D.i.Re – Donne in Rete Contro la Violenza.
• D.i.Re – Donne in Rete Contro la ViolenzaminorGTM or Marketing PartnerNational anti-violence women's network. Received full proceeds from BOSSY-organized event at the cafe (November 25, 2022).
• Mani Milano LabcoreStrategic or Co-development PartnerCeramics workshop partner co-running the weekly 'Gattini & Clay' aperitivo event every Wednesday. Also partners on Pride Week A-mici & Clay Queer events (June 2025). A core recurring events partner.
• Walter Maffei (Magician)minorStrategic or Co-development PartnerProfessional magician who performed at the cafe in October and November 2024, hosting dinner-and-show events combining magic with the cafe setting.
• Grace VajenteminorStrategic or Co-development PartnerArtist guiding the Paint & Spritz (COLORA con Grace) creative evenings, helping participants paint cat-themed canvases while enjoying drinks and tapas at the cafe.
• United PetsminorGTM or Marketing PartnerPet design brand that launched its 'Margareth' cat scratching post exclusively at the cafe in March 2025, with limited-edition themed dishes, desserts, and beverages, and exclusive surprise gifts for customers ordering special items.
• Tiger and Tao (Tattoo Studio)minorGTM or Marketing PartnerTattoo artist partnered on the 'A Cat for a Friend' tattoo event (April 2025) hosted at nearby Satatttvision tattoo studio, featuring 30 exclusive cat-themed flash tattoo designs.
• Escape HouseminorStrategic or Co-development PartnerEscape room and immersive experience company that organized a murder mystery dinner ('Delitto al club') at the cafe in April 2025, transforming the venue into a crime scene with a cinematic dinner.
• Ring (Amazon company)minorGTM or Marketing PartnerAmazon subsidiary specializing in home security (video doorbells, cameras) that hosted an event at the cafe in December 2024 to showcase how Ring products can be used to monitor pets remotely, featuring a sociologist and veterinarian speakers.
• Anubis Clinica VeterinariaminorOthersVeterinary clinic that supplies rescue cats to the cafe and provides ongoing veterinary care for the resident cats. Listed among the associations the cafe sources its cats from.
• Cats-on-the-roadminorOthersCat rescue association listed as one of the sources for the cafe's rescue cats. Active on Facebook.
• Amici di Eddy (Brugherio)minorOthersAnimal welfare association in Brugherio supported by the cafe through charity events. Hosted a solidarity aperitivo in March 2024.
• Gattile di RhominorGTM or Marketing PartnerCat shelter in Rho supported through charity aperitivo events at the cafe, with a portion of proceeds donated to support their cats.
• Gatti SforzeschiminorGTM or Marketing PartnerCat colony care association managing cats in the Sforza Castle moat. Met during the October 2025 Tour Sforzesco event celebrating the cafe's 10th anniversary.
• Cortilia.itminorGTM or Marketing PartnerFood delivery/platform company that provided the snack break during the October 2025 Tour Sforzesco 10th anniversary event.
• Necon Pet FoodminorGTM or Marketing PartnerPet food brand sponsoring the October 2025 10th anniversary Tour Sforzesco event, providing gift bag contents.
• Greencat OfficialminorGTM or Marketing PartnerCat product brand sponsoring the October 2025 10th anniversary Tour Sforzesco event, providing gift bag contents.
• Percorsi d'Arte Funeraria (Valeria Celsi)minorGTM or Marketing PartnerTour guide who led the October 2025 Tour Sforzesco event from the Duomo to the Sforza Castle as part of the cafe's 10th anniversary celebrations.
• Il CondomiciominorStrategic or Co-development PartnerCollaborated with the cafe on the October 2024 Walter Maffei magician dinner event.

Scale indicators4 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Meow Parlour: NYC cat cafe combining a sit-down cafe with adoptable rescue cats. Closest US peer in the cat cafe + bistro format, with comparable ticketed events programming.
• Purrington's Cat Lounge: Philadelphia-based cat cafe offering food, beverages, and cat interaction in a lounge format. Comparable in combining rescue-cat mission with a cafe experience and ticketed entry model.
• Lady Dinah's Cat Emporium: London's first cat cafe, opened 2014. Direct cat cafe concept peer with resident rescue cats and full F&B program, comparable in operational model to Crazy Cat Cafe despite different geography.
• Le Chat Noir: Parisian cat cafe offering cat interaction with food and drinks in a sit-down bistro setting. Closest European peer in terms of cafe + rescue cat hybrid model in a major cultural capital.
• Café des Chats (Paris): Established Paris cat cafe combining bistro service with resident rescue cats. Highly comparable operating model: food + beverage alongside a managed cat colony in a single venue.

Regional players

• Pavè (Milano): Renowned Milan pastry and brunch destination known for in-house pastry preparation. Comparable as a Milan specialty cafe competing for brunch and breakfast occasions with seasonal, quality-focused menus.
• God Save the Food: Milan-based all-day brunch/cafeteria concept serving breakfast, brunch, lunch and tapas. Direct Milan F&B competitor for the same daytime dining occasions, although without the cat experience differentiator.
• Cafe Neko: Austrian cat cafe in Vienna (and other Austrian locations) operating the Japanese-inspired cat cafe model. Concept peer in the DACH region rather than direct Italian competitor.

Others

• Superb Experience: Booking/CRM platform used by Crazy Cat Cafe for reservations and ticketed events. Ecosystem partner whose tools enable the cafe's event-driven revenue model.
• Anubis Clinica Veterinaria: Milan veterinary clinic that supplies and cares for Crazy Cat Cafe's resident cats. Ecosystem enabler representing the operational dependency on veterinary partners.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Instagraminstagram.com/crazycatcafe
• LinkedInlinkedin.com/company/crazy-catcafe

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Crazy Cat Cafe