1886 Crescent Hotel & Spa

What 1886 Crescent Hotel & Spa does

The 1886 Crescent Hotel & Spa is a privately held historic resort hotel located at 75 Prospect Avenue on a mountaintop above the Victorian Village of Eureka Springs, Arkansas. Founded in 1886 by the Eureka Springs Improvement Company and listed on the National Historic Registry, the property is a member of Historic Hotels of America since 2000 and is widely marketed as "America's Most Haunted Hotel." The hotel generates revenue from a diversified mix of guest accommodations (standard rooms, suites, penthouses, treetop cottages, and the W.H. Reid Summer House), six food and beverage outlets (Crystal Dining Room, SkyBar Gourmet Pizza, The Governor's Bar, Top of the Crest, Frisco Cantina food truck, and in-room dining), the New Moon Spa & Salon, nightly ghost tours, themed event packages (murder mystery weekends, history tours, spa retreats), and corporate meeting and wedding events across the Crystal Ballroom, Conservatory, and Roenigk Board Room. A $19.75 daily resort fee layers parking, Wi-Fi, shuttle, and programming onto every stay.

The hotel is owned by Elise Roenigk, who purchased the property with her late husband Marty Roenigk in February 1997 and has continued as sole proprietor since 2009; all profits are reinvested into property preservation rather than distributed. Jack V. Moyer serves as Executive Vice President and General Manager, with prior experience at Hilton, Nemacolin Woodlands, and Adam's Mark. The Crescent is operated alongside the sister Basin Park Hotel also owned by Roenigk. Distribution is direct-to-consumer via the hotel's own reservation system and toll-free number, supplemented by third-party OTAs and a specialized group booking channel for motorcoach, motorcycle, and corporate segments; the hotel actively discourages OTA bookings that carry ~18% commission. Customer segments include families, couples, corporate meeting groups (10-75 attendees), paranormal enthusiasts, and wellness/spa seekers, priced through nightly rates, themed packages (e.g., $129 SDC partner rate, $525 murder mystery weekend), and a dedicated 14.375% bed tax plus 3% service charge structure.

Name

1886 Crescent Hotel & Spa

Legal name

1886 Crescent Hotel & Spa

Website

https://crescent-hotel.com

Company type

Private

Founded year

1886

Operating status

Operating

Headcount range

11–50 employees

Short description

The 1886 Crescent Hotel & Spa is a privately held historic mountaintop resort in Eureka Springs, Arkansas, offering accommodations, spa, dining, ghost tours, and event spaces to leisure travelers, families, couples, paranormal enthusiasts, and corporate groups across the U.S.

Ownership category

akta.pro rank

Product category

Historic Resort Hotel

NAICS

Hotels (except Casino Hotels) and Motels (72111)

SIC

Hotels & Motels (7011), Hotels, Rooming Houses, Camps & Other Lodging Places (7000)

akta.pro primary industry

Historic Inns & Heritage B&Bs (THAGAHAC)

akta.pro secondary industry

Resort Convention Hotels (THAGALAC)

Keywords

• Historic resort hotel
• Spa services
• Hotel accommodations
• Ghost tours
• Meeting event venues

Headquarters

HQ city

Eureka Springs, Arkansas

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Revenue model

1. Guest Room Accommodations: Primary revenue from hotel room bookings including various room types: standard rooms, suites, penthouses, and cottages. Room rates vary by season, room type, and day of week with pricing starting around $129 for Silver Dollar City partner rates.
2. Spa Services: New Moon Spa generates revenue from massages, facials, body treatments, manicures, pedicures, hair services, and salon treatments. Also includes access to relaxation areas, infrared sauna, hot tub, and spa-exclusive hot pool.
3. Food & Beverage: Multiple dining outlets including Crystal Dining Room (breakfast), Skybar Gourmet Pizza, The Governor's Bar, Top of the Crest, Frisco Cantina Food Truck, and in-room dining. Revenue from food and beverage sales.
4. Ghost Tours & Activities: Nightly ghost tours (starting at $29.50 for adults, $15 for children), murder mystery weekends ($525 per person for 2-night stay), and various resort activities generate additional revenue.
5. Daily Resort Fee: $19.75 daily resort fee (plus tax) includes free parking downtown (excludes Saturday), high-speed wireless internet, downtown shuttle service, and daily resort programming.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Historic mountaintop resort hotel in Eureka Springs, Arkansas, offering overnight guest accommodations in a Victorian building listed on the National Historic Registry. The property also operates a full-service spa, multiple on-site dining venues, nightly paranormal ghost tours, a resort pool, and meeting/event spaces for leisure and group travelers.

Product overview

1886 Crescent Hotel & Spa is a historic mountaintop resort hotel offering a comprehensive portfolio of hospitality services centered around its 1886 historic property in Eureka Springs, Arkansas. The core offering includes guest room accommodations (Premium Rooms, Suites, and Cottages) supplemented by multiple dining venues (Crystal Dining Room, SkyBar Gourmet Pizza, The Governor's Bar, Top of the Crest, Frisco Cantina Food Truck, and In-Room Dining). The New Moon Spa & Salon provides full wellness services including massage, facials, and salon treatments. Entertainment includes nightly Ghost Tours of America's Most Haunted Hotel, a year-round Resort Pool, Frisco Sporting Club with activities like hatchet throwing and live music, and Daily Hotel Activities. The property also offers Meetings & Events venues (Crystal Ballroom, Conservatory, Board Room, East Lawn) for corporate retreats and weddings. Optional packages include the Deep Dive Into History Package, Family Summer Escape, 2 Night Spa Escape, Murder Mystery Weekend, and various partner rates. A Daily Resort Pass provides access to parking, internet, shuttle service, and resort programming.

Differentiator

Problem solved

Functional benefit

Brands

• New Moon Spa: Full-service spa and salon located on the garden level of the hotel, offering massages, facials, body treatments, and hair/nail services.
• Frisco Sporting Club
• Crystal Dining Room
• Skybar Gourmet Pizza
• Governor's Bar

Products and services

• Guest Rooms & Suites Overnight accommodations in the historic 1886 Victorian building, including pet-friendly rooms, suites, and rooms in the adjacent Spa Building; available to leisure and group travelers.
• New Moon Spa & Salon Full-service spa and salon offering massages, facials, body treatments, and salon services to hotel guests and day visitors.
• Ghost Tours Nightly paranormal tours of the hotel led by costumed guides, capitalizing on the property's recognition as "America's Most Haunted Hotel."
• Crystal Dining Room On-site breakfast dining venue located in the historic Crystal Ballroom, serving daily breakfast to hotel guests and the public.
• SkyBar Gourmet Pizza Casual rooftop pizzeria offering artisan pizzas, sandwiches, and craft beverages with views of the Ozark Mountains.
• The Governor's Bar Historic lobby bar offering cocktails and spirits in a Victorian setting.
• Top of the Crest Rooftop bar and event venue offering panoramic views of Eureka Springs and the surrounding Ozark Mountains.
• Frisco Cantina Food Truck On-site food truck serving Mexican cuisine, including tacos, burritos, and margaritas, with outdoor seating.
• Meetings & Events Event hosting services including wedding, corporate meeting, reunion, motorcoach, and motorcycle group packages using the hotel's ballroom and event spaces.
• Resort Pool Outdoor heated resort pool available to hotel guests as a recreational amenity.
• Frisco Sporting Club On-property recreational venue offering games such as pool, darts, and arcade-style activities for hotel guests.
• W.H. Reid Summer House Separate vacation rental property associated with the Crescent Hotel, available for private stays in Eureka Springs.

Named customers5 records

Segments5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Four partnerships are on record, tiered core and minor.

• Historic Hotels of AmericacoreStrategic or Co-development PartnerOfficial membership program of the National Trust for Historic Preservation. The Crescent Hotel has been a member since 2000, meeting criteria for age, historic significance, and architectural integrity. Provides recognition and marketing through the Historic Hotels of America brand.
• Silver Dollar CityminorGTM or Marketing PartnerCross-promotional partnership offering partner rates to guests visiting Silver Dollar City theme park. Stay for $129 in Premium Room with valid SDC ticket at check-in. Valid Sunday-Thursday.
• Basin Park HotelcoreOthersSister property also owned by Elise Roenigk, located downtown in Eureka Springs. Both hotels are operated together under the same management team. Guests can enjoy a unique blend of vintage charm at Basin Park and mountaintop luxury at Crescent.
• Brashear's FurnitureminorGTM or Marketing PartnerAnnual Christmas Tree Forest charity event sponsor. Brashear's Furniture provides $100 donation to start each tree in the event.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• The Omni Grove Park Inn: 1913 historic resort in Asheville, NC with full-service spa, multiple restaurants, golf, and extensive meeting facilities. Direct comparable historic luxury mountain resort serving leisure, group, and corporate segments.
• The Brown Palace Hotel: 1892 historic landmark hotel in downtown Denver with full-service spa, multiple F&B outlets, and meeting/event facilities. Comparable historic luxury hotel with urban-resort positioning and strong heritage brand.
• Mohonk Mountain House: Victorian-era resort in New York's Shawangunk Mountains operating since 1869 with all-inclusive packages, spa, multiple dining outlets, and extensive daily programming. Closely comparable historic destination resort model with strong family and couples positioning.
• Basin Park Hotel: Sister property also owned by Elise Roenigk and operated by the same management team in downtown Eureka Springs, AR. Directly comparable historic lodging offering in the same market with shared distribution, marketing, and overhead — the closest possible peer.
• The Stanley Hotel: Iconic 1909 historic mountain resort in Estes Park, CO, widely marketed as one of America's most haunted hotels and famous for inspiring Stephen King's The Shining. Direct comparable as a historic haunted mountain resort with ghost tours, F&B outlets, and event facilities.
• Skytop Lodge: 1928 historic mountain resort in the Pocono Mountains, PA offering lodge rooms, cottages, spa, dining, and outdoor recreation on a large wooded property. Direct comparable historic destination resort with multi-night leisure programming.
• The Grand Hotel: 1887 National Historic Landmark resort on Mackinac Island, MI with traditional afternoon programming, multiple dining venues, and spa amenities. Direct comparable grand historic resort emphasizing heritage experience and curated guest activities.
• The Driskill Hotel: 1886 historic hotel in Austin, TX with reported paranormal history, full-service F&B, and event venues. Highly comparable as a National Historic Registry landmark hotel marketed partly on its haunted heritage.

Broad incumbents

• The Pfister Hotel: 1893 historic landmark hotel in Milwaukee, WI operated by Marcus Hotels & Resorts with full-service spa, multiple F&B outlets, and a reported paranormal reputation. Broader-incumbent comparable as a larger historic full-service hotel with similar amenities and haunted-heritage positioning.

Emerging players

• Castle Hill Resort and Spa: Smaller historic resort in Vermont with full-service spa, fine dining, and curated guest programming. Comparable heritage lodging model with similar family/romantic and seasonal demand profile, though smaller scale than Crescent.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/1886-crescent-hotel-&-spa

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about 1886 Crescent Hotel & Spa