ChangeMakers Resettlement Forum

What ChangeMakers Resettlement Forum does

ChangeMakers Resettlement Forum (CRF) is a grassroots non-governmental organization registered in Wellington, New Zealand, that supports refugee background communities in the greater Wellington region. The organization has operated for over 18 years and serves 18+ distinct refugee background communities through three core service lines: advocacy, community development, and research. Its work is explicitly community-led, with strategy developed in response to needs that communities themselves identify, and delivered through both direct services and partnerships with other organizations.

The organization's programmes include the Turning The Curve and Open Road driving licence initiatives, which provide structured support for refugee background individuals to obtain restricted and full driver's licences; the NZ National Refugee Youth Council, a leadership and advocacy body for refugee background youth aged 16–28; community events such as athletics holiday programmes and census assistance; and practical support services such as address verification letters for accessing healthcare and government services, and food support during crisis periods. Critical institutional partners include Red Cross, Catholic Social Service, Sisters of Compassion, and CCDBH, alongside smaller operational partners such as Athletics Wellington, Citizen Advice Bureau, and Bee Healthy.

ChangeMakers operates as a donation- and fundraising-funded charity (including through the Givealittle platform), with services provided free of charge to beneficiaries. The organization has approximately 10 staff, occupies a single office at Level 4, 39 Webb Street, Te Aro, Wellington, and has no proprietary technology platform, no productized revenue model, and no disclosed financial figures. Its fundamental business model is community-funded impact delivery rather than commercial revenue generation.

Name

ChangeMakers Resettlement Forum

Legal name

ChangeMakers Resettlement Forum

Website

https://crf.org.nz

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

ChangeMakers Resettlement Forum is a grassroots Wellington-based NGO providing advocacy, community development, and research services to 18+ refugee background communities in the greater Wellington region of New Zealand via donations and volunteer support.

Ownership category

akta.pro rank

Product category

Refugee Resettlement and Community Support Services

NAICS

Other Individual and Family Services (624190), Human Rights Organizations (813311)

SIC

Services-Social Services (8300)

akta.pro primary industry

Refugee & Immigrant Support Services (BPAGAEAI)

akta.pro secondary industry

Refugee & Humanitarian Newcomer Orientation (Resettlement Support) (EDAAADAI)

Keywords

• Refugee resettlement support
• Community development services
• Refugee advocacy programs
• Settlement and integration support
• Youth leadership programs

Headquarters

HQ city

Wellington

HQ country

New Zealand

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Donations and Fundraising: ChangeMakers is a charitable NGO funded through donations, fundraising activities, and the support of volunteers. They receive support from funders, supporters, and volunteers to work towards their mission of full participation of refugee background communities.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

ChangeMakers Resettlement Forum is a grassroots NGO that provides free community services to refugee background communities in the greater Wellington region of Aotearoa New Zealand. Its core offerings span Advocacy, Community Development, and Research, delivered through programs such as driving license support (Turning The Curve, Open Road), youth leadership via the NZ National Refugee Youth Council, address verification letters, census assistance, and crisis food support. Services are funded by donations, fundraising, grants, and partner support.

Product overview

ChangeMakers Resettlement Forum is a grassroots NGO (not a technology company) offering a unified set of community services focused on supporting refugee background communities in the greater Wellington region of Aotearoa New Zealand. The core offerings consist of three main service areas: Advocacy, Community Development, and Research. These services are delivered through various programmes including driving licence assistance (Turning The Curve, Open Road), youth leadership development (NZ National Refugee Youth Council), community events, and information sharing via newsletters and annual reports. The organization does not operate a technology platform with modular products—the services are provided directly to communities through staff, volunteers, and community partnerships.

Differentiator

Problem solved

Functional benefit

Products and services

• Advocacy Services

Named customers5 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Nine partnerships are on record, tiered minor and core.

• Athletics WellingtonminorStrategic or Co-development Partner · 19 January 2024Collaboration for Athletics Holiday Programme. Coaches from Athletics Wellington participated in running skills, jumping skills, and throwing skills sessions for refugee children and youth.
• Citizen Advice BureauminorStrategic or Co-development Partner · 2 March 2023Citizen Advice Bureau holds sessions to let workers know their employment rights. ChangeMakers facilitates these sessions for refugee communities.
• Red CrosscoreStrategic or Co-development PartnerMajor partner providing immense support to communities and ChangeMakers' work. Collaboration in supporting refugee communities in the Wellington region.
• Catholic Social ServicecoreStrategic or Co-development PartnerKey partner providing immense support to communities and ChangeMakers' work in Wellington region.
• Sisters of CompassioncoreStrategic or Co-development PartnerPartner providing immense support to communities and ChangeMakers' work.
• CCDBHcoreStrategic or Co-development PartnerPartner providing immense support to communities and ChangeMakers' work.
• Porirua Kapiti Community Law CentreminorStrategic or Co-development PartnerColleagues at Porirua Kapiti Community Law Centre provide knowledgeable sessions on employment rights.
• SWISminorOthersSettlement Workers in Schools (SWIS) hosts women's only Zumba sessions on Tuesday evenings.
• Bee HealthyminorStrategic or Co-development PartnerPartner that comes along to athletics programmes to help children learn about their teeth and looking after them.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Asylum Seekers Support Trust (Wellington): Wellington-based grassroots organisation providing direct material and social support to asylum seekers and refugees — directly comparable community-led, donation-funded, regional peer.
• Auckland Regional Settlement Network: Coalition of settlement service providers in Auckland coordinating refugee and migrant support — comparable peer representing the networked community-led resettlement model in another NZ region.
• New Zealand Red Cross (Refugee Services): Delivers refugee resettlement, family linking and newcomer support programmes across New Zealand; a major partner of ChangeMakers and the most comparable large-scale refugee resettlement operator in the country.
• Belong Aotearoa: Auckland-based NGO supporting refugees, migrants and former refugees with resettlement, family services and community development — directly comparable community-led social services model serving similar newcomer populations in New Zealand.
• English Language Partners New Zealand: Provides English language and settlement support for adult migrants and refugees nationwide — directly comparable in targeting newcomer communities with practical integration services in New Zealand.
• Refugees As Survivors New Zealand: NGO providing specialist psychosocial and community support for refugees and survivors of torture in New Zealand — closely comparable mission and direct-service delivery model for refugee background communities.
• Multicultural Women's Association (Wellington): Provides settlement, advocacy and community development services for migrant and refugee women in the Wellington region — directly comparable target population, geography and service mix.

Broad incumbents

• Citizens Advice Bureau (CAB) New Zealand: Nationwide network providing free advice and advocacy on rights, employment and access to services; ChangeMakers already partners with CAB to run employment rights sessions, making it a directly relevant peer in service delivery.
• Refugee Council USA: US-based advocacy coalition representing refugee-supporting organisations and advancing refugee policy — comparable peer at the advocacy and network-coordination layer rather than direct service.

Regional players

• Settlement Services International (Australia): Large Australian settlement provider delivering humanitarian settlement, community development and capacity-building services — comparable operating model across the Tasman with similar refugee resettlement focus.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/changemakersrefugeeforum
• LinkedInlinkedin.com/company/changemakers-resettlement-forum
• Instagraminstagram.com/changemakersresettlement

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ChangeMakers Resettlement Forum