Critter Fixer Veterinary Hospital

What Critter Fixer Veterinary Hospital does

Critter Fixer Veterinary Hospital is a privately held, single-location companion-animal veterinary practice founded in 1999 by Dr. Vernard L. Hodges in Bonaire, Georgia. Operating from a 7,000-plus square foot state-of-the-art facility at 102 Starlight Drive, the hospital serves pet owners in Houston County and the surrounding Middle Georgia region. The practice is staffed by 27 employees under two DVMs (Dr. Hodges, Tuskegee 1997; Dr. Terrence Ferguson, Tuskegee 1998) and is the only clinic in the Bonaire/Warner Robins area offering digital radiography.

The service portfolio is comprehensive and delivered on-site: preventive care (vaccinations, microchipping, wellness panels), surgery with EKG/pulse oximetry monitoring, dental care, in-house diagnostic lab testing, therapeutic laser therapy, nutritional counseling, and emergency referrals. Adjacent revenue streams include an on-site pharmacy, an online prescription refill channel via Vets First Choice, a "Pet Hotel" boarding service with private dog runs and cat condos, and a small merchandise line (branded apparel and the children's book "C is for Critter Fixer"). Third-party financing through Cherry and Scratchpay is offered to expand access to higher-value procedures.

The practice monetizes primarily through fee-for-service veterinary consultations, procedures, and pharmacy/boarding transactions, with no subscription or recurring contract model. Demand generation combines local media (Dr. Hodges' recurring 13WMAZ segments), the National Geographic Wild series "Critter Fixers: Country Vets," an active social media presence, an extensive pet-health blog, and community partnerships with Georgia State Parks, the Georgia Veterinary Association, and Purina. The customer base is highly fragmented across individual pet owners, and the business has no disclosed institutional ownership, external investors, or multi-site footprint.

Name

Critter Fixer Veterinary Hospital

Legal name

Critter Fixer Veterinary Hospital

Website

https://critterfixerveterinaryhospital.com

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

11–50 employees

Short description

Critter Fixer Veterinary Hospital is a privately held, single-location companion-animal veterinary practice in Bonaire, Georgia, serving pet owners in Houston County and Middle Georgia. Founded in 1999 by Dr. Vernard Hodges, the 7,000+ sq ft facility offers exams, surgery, dental, digital radiography, laser therapy, pharmacy, and boarding.

Ownership category

akta.pro rank

Headquarters

HQ city

Bonaire

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Infrastructure, Marketing or Sales

Revenue model

1. Veterinary Consultation and Treatment Services: Revenue from examinations, consultations, diagnostic testing, surgical procedures, dental care, vaccinations, and other medical treatments provided during clinic visits. These are primarily one-time service transactions with some recurring examination appointments.
2. On-Site Pharmacy and Prescription Medications: Revenue from prescription medications, preventatives, and therapeutic medicines dispensed directly from the clinic pharmacy. Includes special-order prescriptions and online pharmacy refills through Vets First Choice.
3. Boarding/Pet Hotel Services: Revenue from pet boarding services featuring private dog runs, cat condos, daily dog walks, Science Diet Sensitive Stomach feeding, and premium accommodations. Requires current vaccinations and negative fecal test.
4. Payment Plan Financing: Third-party financing through Cherry and Scratchpay allowing pet owners to pay for services over time, enabling higher-value transactions and expanding customer access to care.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Critter Fixer Veterinary Hospital is a single-location small-animal veterinary hospital that provides comprehensive preventive, diagnostic, surgical, dental, pharmaceutical, and boarding services for dogs and cats. The practice delivers these services through its 7,000+ square foot state-of-the-art facility in Bonaire, Georgia, supported by digital radiography, in-house lab testing, laser therapy, and an online pharmacy for prescription refills.

Product overview

Critter Fixer Veterinary Hospital is a single-location veterinary practice offering comprehensive pet healthcare services from its 7,000+ square foot state-of-the-art facility in Bonaire, Georgia. The practice operates as a full-service veterinary hospital with core services including preventive care (vaccinations, microchipping, wellness exams), diagnostic services (digital radiography, in-house lab testing), surgical services, dental care, laser therapy, and nutritional counseling. Additional offerings include an on-site pharmacy, an online pharmacy through Vets First Choice, and pet boarding facilities marketed as a 'Pet Hotel.' The hospital also offers merchandise including branded apparel and a children's book. Payment options include Cherry and Scratchpay financing plans.

Differentiator

Problem solved

Functional benefit

Products and services

• Exams and Consultations General veterinary examinations and consultations for pet health assessment and care planning, offered to dog and cat owners in Middle Georgia.
• Vaccinations Preventive vaccination programs for puppies, kittens, dogs, and cats including Rabies, DHLPP, FVRCP, and Bordetella vaccines.
• Surgery Surgical procedures performed daily with pre-operative lab work, EKG/pulse oximeter monitoring, IV catheter fluids, and pain management.
• Dental Care and Teeth Cleaning Comprehensive dental services including routine cleaning, polishing, extractions, digital x-rays, and oral surgery for periodontal disease treatment.
• Diagnostic Imaging (Digital Radiography) Digital radiography services with image magnification, computer-aided manipulation, email transmission to specialists, and digital storage; the only clinic in Bonaire/Warner Robins area offering this technology.
• Diagnostic Lab Testing In-house laboratory testing including cytology, blood work, urinalyses, intestinal parasite tests, and comprehensive diagnostic facilities.
• Emergency Care Emergency services with after-hours referrals to Middle Georgia Veterinary Emergency Center for 24/7 care availability.
• Preventative Care Wellness programs including Junior Wellness Panels for pets under 6 years and Senior Wellness Panels for pets over 7 years, with weight management programs.
• Pharmacy On-site pharmacy for prescription medications and preventatives with refill request capabilities via pet portal.
• Microchipping HomeAgain Microchip implantation with permanent 10-digit ID, registration services, and 24/7 pet recovery service.
• Laser Therapy Therapeutic laser procedures for pain relief, inflammation reduction, wound healing, and treatment of injuries, wounds, fractures, and dermatological conditions.
• Nutritional Counseling Diet planning and weight management programs with prescription diets for various life stages and medical conditions.
• Boarding (Pet Hotel) Pet boarding facilities with private dog runs, cat condos, Science Diet Sensitive Stomach feeding, three daily dog walks, and comprehensive care services.
• Online Pharmacy Online prescription refill service through Vets First Choice platform for pet medications.

Quantifiable outcome

• Maintains ideal pet body weight can improve life expectancy by up to 20% (e.g., 10-year-old dog could live an extra 2 years at right weight)
• +2 more outcomes

Named customers5 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature4 records

Partnerships

Eleven partnerships are on record, tiered core and minor.

• HomeAgain (HomeAgain Pet Recovery Service)coreTechnology or IntegrationHomeAgain microchip provider offering permanent pet identification with 24/7/365 pet recovery service. Critter Fixer waives the registration fee for all clients. The chip is non-migrating with an unalterable 10-digit code lasting the pet's lifetime. Majority of shelters and animal hospitals have microchip scanners for identification.
• Middle Georgia Veterinary Emergency CentercoreStrategic or Co-development PartnerAfter-hours emergency care referral partner located at 4798 Russell Pkwy, Warner Robins, GA 31088. Critter Fixer refers all after-hours emergencies to this facility, ensuring 24/7 care availability for clients.
• Georgia Veterinary AssociationminorStrategic or Co-development PartnerPartnership with Georgia Veterinary Association for the Georgia State Parks dog walking prescription program. Veterinarians can write prescriptions allowing pet owners free park access (waiving $5 parking fee) for dog walking. Program encourages exercise to combat pet obesity (estimated 30-50% of dogs obese).
• Georgia State ParksminorGTM or Marketing PartnerGeorgia state parks participate in dog walking prescription program sponsored by Purina and Georgia Veterinary Association. Pet owners can obtain veterinary prescriptions for free park access instead of paying $5 parking fee. Rangers report the program is well-received despite initial skepticism about 'prescriptions for walks.'
• PurinaminorGTM or Marketing PartnerSponsor of Georgia State Parks dog walking prescription program along with Georgia Veterinary Association. Supports pet health initiatives encouraging exercise and weight management.
• Cherry (Pay With Cherry)coreChannel Partner/ Reseller/ DistributorThird-party payment plan provider offering financing options for veterinary services. Allows pet owners to pay for care over time rather than upfront. Promoted on new client page and accepts applications online.
• ScratchpaycoreChannel Partner/ Reseller/ DistributorThird-party payment plan provider specifically serving pet healthcare financing. Listed on new clients page as an option for pet owners to manage veterinary expenses. Application available through practice website.
• Zoetis (ProHeart 6)minorChannel Partner/ Reseller/ DistributorZoetis manufactures ProHeart 6 heartworm injection (once-every-six-months alternative to monthly pills). Critter Fixer offers this product as an alternative heartworm prevention option for clients who find daily medication administration challenging.
• Sentinel (Merck Animal Health)minorChannel Partner/ Reseller/ DistributorSentinel pet medications provided by Critter Fixer offering all-in-one protection against heartworm, fleas, and other worms. Offered as part of comprehensive parasite prevention portfolio.
• Science DietminorChannel Partner/ Reseller/ DistributorScience Diet Sensitive Stomach brand food is the standard diet offered to boarding pets at Critter Fixer's Pet Hotel. Clients can also bring their own diet if preferred.
• 13WMAZ (Local News Station)minorGTM or Marketing PartnerLocal NBC/CBS affiliate for Macon/Warner Robins market. Dr. Hodges appears regularly on Mornin' News and other segments discussing pet health topics including heartworm prevention, spay/neuter, hypothyroidism, and pet food selection. Provides regular media coverage and credibility for the practice.

Scale indicators3 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Houston Lake Animal Hospital: Independent general veterinary practice located in the Warner Robins / Houston County area, offering comparable companion-animal services (exams, surgery, dental, diagnostics) to the same Middle Georgia pet-owner segment Critter Fixer serves.
• Middle Georgia Veterinary Emergency Center: After-hours emergency referral partner located at 4798 Russell Pkwy, Warner Robins, GA — the same Middle Georgia market as Critter Fixer. Directly comparable as a single-location veterinary service provider in the same geography, although focused on emergency/critical care rather than general practice.

Broad incumbents

• Banfield Pet Hospital: Largest veterinary chain in the U.S. (1,000+ hospitals, often inside PetSmart). Comparable in service offerings (preventive care, surgery, dental) but operates through a corporate, high-volume model with Optimum Wellness Plans — a potential acquisition benchmark or competitive threat to independents.
• Innovetive Petcare: Veterinary management and ownership group specializing in specialty/emergency hospitals and general practices across the U.S. Comparable multi-service clinical offering and a relevant benchmark for independent practice valuation and exit optionality.
• VetCor: Network of 800+ veterinary hospitals operating under a community-based model that preserves local branding while adding corporate support. Closely analogous business model to Critter Fixer (single community identity + multi-service offerings) but at far greater scale.
• PetVet Care Centers: Network of 350+ general practice and specialty veterinary hospitals across the U.S. Comparable service mix and acquisition-oriented growth strategy; relevant comp for valuation framing of a multi-doctor independent practice like Critter Fixer.
• Thrive Pet Healthcare: Multi-specialty veterinary network formed via Pathway Vet Alliance consolidation. Comparable general-practice and specialty service offerings but with significantly larger geographic footprint and corporate resources.
• National Veterinary Associates (NVA): Large veterinary ownership and management group with 1,400+ hospitals. Comparable service portfolio and a likely benchmark acquirer/roll-up for independent companion-animal practices.
• BluePearl Pet Hospital: Corporate network of specialty and emergency veterinary hospitals (also part of Mars Petcare). Comparable in clinical sophistication (digital imaging, surgery, dental) but focused on specialty/ER rather than primary care; relevant as a broader-incumbent peer for the surgery and imaging work Critter Fixer performs.
• VCA Animal Hospitals: One of the largest corporate veterinary networks in North America (part of Mars Petcare), offering general practice, specialty, and emergency services. Directly comparable in service mix but at vastly greater scale and capital base than Critter Fixer.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/watch?v=qqpYbJlXQQM
• Facebookfacebook.com/307572679285461
• Instagraminstagram.com/drhodges_critterfixervet
• LinkedInlinkedin.com/company/critter-fixer-veterinary-hospital

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Critter Fixer Veterinary Hospital